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Get your quick guide to the top hotels, restaurants and things to do.
| Hotel | EUR* | Distance | Rating |
|---|---|---|---|
| Albergo San Martino | €121 | 0.1 mi 0.1 km |
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| Apartment Arancio from Destination Lucca | €100 | 0.2 mi 0.3 km |
|
| La Boheme | €118 | 0.2 mi 0.3 km |
|
| Bed & Breakfast La Romea | €139 | 0.2 mi 0.4 km |
|
| Bed & Breakfast Evelina | €75 | 0.3 mi 0.4 km |
|
| restaurant | Distance | Rating |
|---|---|---|
| Ristorante Giglio | 0.0 mi 0.0 km |
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| Cantine Bernardini | 0.2 mi 0.3 km |
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| Ristorante Butterfly | 0.9 mi 1.4 km |
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| Thing to Do | Distance | Rating |
|---|---|---|
| Lucca's Duomo (Cattedrale di San Martino) | 0.1 mi 0.2 km |
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| Not Ordinary Ways Tuscany Bike Tours | 0.2 mi 0.3 km |
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| Palazzo Pfanner | 0.3 mi 0.4 km |
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| Title | Source |
|---|---|
| “Hotel Universo” | Frommer's |
| “My kind of town: Lucca” | telegraph.co.uk / Telegraph Media Group |
| Title | Source |
|---|---|
| “Great room rates” | Venere.com |
| “Italian Hotels Trip Report” | Frommer's |
| “Universo Hotel” | Expedia.com |
I stayed in the hotel for five nights. I had used this hotel many times in the past and had always liked the faded elegance of the place. This time the room I got was very jaded, wallpaper dirty and falling off the wall, mildew on the bathroom ceiling, when I mentioned this to the front of house staff, I... more
Dear Sir, we would, first of all, like to thank you for having posted your review. Your opinion is very important to us. We have many different kind of rooms, due to the historical nature of the building and we are always attentive to the maintenance works needed. We are very sorry if we have had assigned a room in...
Stayed at Hotel Universo from 11/3-11/5 with my wife, sister and brother-law. Had stayed at the hotel 10 years ago and it is much improved since then due to the recent renovation. The rooms, the service, the breakfast buffet were all excellent and the location was superb. We were able to take addvantage of a special offer that resulted in... more
My wife and I stayed for 5 nights in this Lucca Hotel at the beginning of - October 2009. We were delighted with the hotel and facilities and will be glad to stay there again. The hotel is situated conveniently close to the railway station - just a 10 minute walk. It is also located in an ideal spot for... more
My husband & I stayed here for just one night en route to Pisa Airport and wished that we had stayed for longer. The hotel is in a fantastic location and everywhere was easily accessible on foot. It was situated on a square which though it was in the centre of town gave a wonderful feeling of space and the... more
Why is breakfast served so late 7 45am?Most places start at 7am. Not good if you want to start touring early, andthey won't open the doors a minute before. more
Dear Sir, we are always attentive to our guest’s needs and we serve breakfast both before and after 7.45 in the morning when someone ask for it. Upon arrival we advise guests about breakfast time and place and, if someone wants to start touring early, we are glad and available to anticipate. If someone has to wake up very early,...
We stayed one night after booking a great rate. Our room was small, but the beds were comfortable, the room extremely clean, the bathroom well designed, the hotel gracious and lovely, breakfast very good and staff helpful. We were able to walk to all areas of the city and it was an easy walk to and from the train station.... more
Dear Sir, a great Thank you! from all the staff of the Hotel Universo. Your review gives us the strength to continue with our work. Our desire is to make your stay as much enjoyable as we can, hoping to make you feel like coming back here again!
We had read so many good things about Lucca but were very diasappointed when we saw our accommodations in Lucca. We expected a lot more for the price we paid, 140 Euro a night. The hotel staff was very unhelpful , unfriendly, and put out that we asked them to do any thing. The hotel had an overall dismal and... more
Dear Sir, we are sorry if you have experienced a discomfort during your stay in Lucca. We were surprised in reading your review about our staff because the kindness of our staff is one of our best characteristics. We usually and always try to find solutions whenever it is necessary and we are at our guest’s disposal 24 hours a...
Our overall impression of the hotel was good and we felt that it was good value, BUT the Summer Festival was in full swing and the hotel is located at the edge of the main arena, paths and roads are closed to control the screaming mass of mainly teenagers from entering without tickets, all adjacent streets were crowded with those... more
Dear Madame, we would, first of all, like to thank you for having turned your attention on our Hotel Universo. We would apologize for the discomfort you have experienced when you were in Lucca. As soon as we have the confirmation of the dates of the concerts we usually advice all our guests by e-mail. We advice about how to...
We've just returned (my wife and I) from a 3-nights stay in hotel Universo.In a building of 16th century,being a hotel since 1850 and situated in the most beautiful square of Lucca,piazza Napoleone,is the perfect choise!!! I would like to thank,once again,the running team for the amazing price of 76 euros per night(comfort double bedroom,including the buffet breakfast). From the... more
Dear Sir, thank you from all the staff of Hotel Universo! We really appreciate your opinion, it makes us proud of our job. We hope to have the chance to welcome you again in the future!
It had been a long time since I stayed in the Universo, faded glory described it then, so I found other accomodations on subsequent trips. A special price of 59 euro enticed me to give it another chance. I was pleasently surprised. It is obvious that everything had been redone. My room was bright and cheerful. I like the breakfast. more
Dear Sir, thank you! Your opinion is very important to us, above all because we have made a lot of maintenance’s works and we are glad you have noticed that after your last visit in 2007. We hope next time you will choose the Universo again.
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