We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 57 Lucca hotels

Hotel Universo

3.0 of 5 Hotel   |   Piazza del Giglio 1, 55100 Lucca, Italy
Hotel amenities
Hotel Universo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Hotel Universo to your Saves list
66%
Ranked #37 of 57 Hotels in Lucca
A recent review
3 of 5 stars reviewed yesterday
TrishHWashington_DC Washington DC, District of Columbia
Write a Review

377 reviews from our community

Traveler rating
    94
    145
    85
    37
    16
See reviews for
39
197
22
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (377)
  • Mar-May only
    (87)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (47)
All months
Washington DC, District of Columbia
Top Contributor
76 reviews 76 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed yesterday NEW

Room 60 - September 2014 - one night - $129 USD (made reservation ahead of time) Stepping into the three-star, 56 room Hotel Universo was like stepping into a small version of "The Grand Budapest Hotel" (the movie). It's charm lies in it's appreciation of the past. Front desk very helpful. (She recommended the restaurant Gastone for lunch--don't miss it--excellent!)... More

Was this review helpful? Yes
New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed two nights three days at Hotel Universo in September this year. Excellent location. Clean and tidy hotel. Breakfast room a little small but no biggie. A very good hotel for travelers to stay. Excellent location from railway station.

Was this review helpful? Yes
woodley stockport
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this hotel when visiting friends in Lucca as it was central and we didn't need a hire car. The room was high ceilinged and the bed large and comfortable. There was a good strong shower and plenty of toiletries. Storage in the entrance area was rather strange though. It was very high up and as we are both... More

Was this review helpful? Yes
Morgannwg Ramblers Wales
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited this hotel with 5 female friends in September. The hotel has an air of old fashioned elegance and could do with updating, but this would need to be done sympathetically to avoid spoiling the wonderful character of the building. We loved it, despite not having modern bathrooms, and everything was adequate for our stay. Our room was very... More

Was this review helpful? Yes
Alexandria, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just spent 10 days at this hotel and enjoyed every minute. The hotel is old but really has character. It is exceptionally clean and comfortable and I found the free breakfast of rolls, meat, cheese and fruit more than adequate. Because of previous reviews I knew the coffee machine in the breakfast room is not the best so brought my... More

Was this review helpful? Yes 1
Peterborough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I have recently returned from a further visit to hotel Universo set within the ancient walled city of Lucca, Tuscany, Italy. The hotel has a commanding position in the city center and like so many Italian building perhaps would benefit from some TLC it is the Grand Old Lady of Lucca and is absolutely wonderful.

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here during the week of our wedding. The room was big and fairly modern and had a large walk-in-wardobe, but this was the premium rate. Our room was significantly nicer than some of our friends and family who were also staying here. Some of the rooms they were staying in were old fashioned and needed ugrading. One set... More

Was this review helpful? Yes 1
Los Angeles
2 reviews
5 of 5 stars Reviewed September 15, 2014

My name is Kharo. Great hotel , stay there two nights in may and this hotel has a great location from train station, elegant , can't wait for our next trip to Italy and go to lucca again this time for more time.

Was this review helpful? Yes
Kiama, NSW
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 12, 2014

This excellent centrally located hotel offers so much it is hard to describe. The room we had 44 was a corner room so had an excellent view of two delightful piazzas. Not noisy and walking distance to absolutely everything. Large bathroom and comfortable beds. Breakfast included. This is a walled town that must be visited and enjoyed. Crowds are minimal... More

Was this review helpful? Yes
Manchester, New Hampshire
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 4, 2014

If you are looking for a boutique hotel this is not for you but if you want a comfortable and friendly hotel very well placed then come and stay. It's great days of grandeur are over but the breakfast is ok although the coffee machine could be hotter, the linen was changed frequently, the rooms are clean and the staff... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Universo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Universo

Address: Piazza del Giglio 1, 55100 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Universo 3*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Orbitz, Odigeo, TripOnline SA and Tingo so you can book your Hotel Universo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Universo Hotel Lucca

130 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (120)
Viewed
Hotel & grounds (35)
Viewed
Bathroom (14)
Viewed
Room/suite (36)
Viewed
Dining (3)
Viewed
View from room (7)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay