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All 57 Lucca hotels

Hotel Universo

3.0 of 5 Hotel   |   Piazza del Giglio 1, 55100 Lucca, Italy
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Hotel Universo
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Ranked #38 of 57 Hotels in Lucca
A recent review
4 of 5 stars reviewed 3 days ago
DennisAdams Peterborough, United Kingdom
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367 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Peterborough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I have recently returned from a further visit to hotel Universo set within the ancient walled city of Lucca, Tuscany, Italy. The hotel has a commanding position in the city center and like so many Italian building perhaps would benefit from some TLC it is the Grand Old Lady of Lucca and is absolutely wonderful.

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Newcastle upon Tyne, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed here during the week of our wedding. The room was big and fairly modern and had a large walk-in-wardobe, but this was the premium rate. Our room was significantly nicer than some of our friends and family who were also staying here. Some of the rooms they were staying in were old fashioned and needed ugrading. One set... More

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Los Angeles
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My name is Kharo. Great hotel , stay there two nights in may and this hotel has a great location from train station, elegant , can't wait for our next trip to Italy and go to lucca again this time for more time.

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Kiama, NSW
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This excellent centrally located hotel offers so much it is hard to describe. The room we had 44 was a corner room so had an excellent view of two delightful piazzas. Not noisy and walking distance to absolutely everything. Large bathroom and comfortable beds. Breakfast included. This is a walled town that must be visited and enjoyed. Crowds are minimal... More

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Manchester, New Hampshire
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you are looking for a boutique hotel this is not for you but if you want a comfortable and friendly hotel very well placed then come and stay. It's great days of grandeur are over but the breakfast is ok although the coffee machine could be hotter, the linen was changed frequently, the rooms are clean and the staff... More

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Thetford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 22, 2014

Great location, efficient air conditioning, free wifi and daily change of bed linen and towels are the positives. We slept very well as the rooms are dark and outside it is very quiet in the early morning. But on the downside: The hotel is VERY old and tired and as most other reviewers have said, is in dire need of... More

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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 16, 2014

Great location for the hotel in the Piazza del Giglio, near to good restaurants and a short walk to the Puccini e la sua Lucca in the church of San Giovanni. Helpful staff. Rooms a little tired and breakfast passable. Could do with better coffee.

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London, United Kingdom
14 reviews 14 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 1, 2014

Great location, lovely rooms and great breakfast. However did not have any internet access on third floor. Windows facing Piazza Napoleone. Staff friendly and helpful. Room was very clean. Would stay here again if I ever come back to Lucca.

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 19, 2014

Eight opera fans booked four rooms at the Universo. Our room had two comfortable single beds, a large bathroom with the highest ceiling I have ever seen. The room had a fridge but no safe although there was a deposit box in reception. Linen was changed every day and was of high quality. We turned off the air conditioning as... More

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Bury St. Edmunds, United Kingdom
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 16, 2014

The hotel is very conveniently situated for getting anywhere in Lucca. I shared a room with a friend. The room had a balcony and a pleasant view. The decor was tired, the bathroom small and overcrowded, with no shower screen or curtain so the water went everywhere. My bedside light didn't work, and the air con dripped. There was no... More

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Additional Information about Hotel Universo

Address: Piazza del Giglio 1, 55100 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Universo 3*
Number of rooms: 56
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Also Known As:
Universo Hotel Lucca

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