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All 57 Lucca hotels

Hotel Universo

3.0 of 5 Hotel   |   Piazza del Giglio 1, 55100 Lucca, Italy
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Ranked #38 of 57 Hotels in Lucca
A recent review
5 of 5 stars reviewed 3 days ago
aguabella Los Angeles
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363 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Los Angeles
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My name is Kharo. Great hotel , stay there two nights in may and this hotel has a great location from train station, elegant , can't wait for our next trip to Italy and go to lucca again this time for more time.

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Kiama, NSW
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This excellent centrally located hotel offers so much it is hard to describe. The room we had 44 was a corner room so had an excellent view of two delightful piazzas. Not noisy and walking distance to absolutely everything. Large bathroom and comfortable beds. Breakfast included. This is a walled town that must be visited and enjoyed. Crowds are minimal... More

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Manchester, New Hampshire
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you are looking for a boutique hotel this is not for you but if you want a comfortable and friendly hotel very well placed then come and stay. It's great days of grandeur are over but the breakfast is ok although the coffee machine could be hotter, the linen was changed frequently, the rooms are clean and the staff... More

Was this review helpful? Yes 1
Thetford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Great location, efficient air conditioning, free wifi and daily change of bed linen and towels are the positives. We slept very well as the rooms are dark and outside it is very quiet in the early morning. But on the downside: The hotel is VERY old and tired and as most other reviewers have said, is in dire need of... More

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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location for the hotel in the Piazza del Giglio, near to good restaurants and a short walk to the Puccini e la sua Lucca in the church of San Giovanni. Helpful staff. Rooms a little tired and breakfast passable. Could do with better coffee.

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London, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 1, 2014

Great location, lovely rooms and great breakfast. However did not have any internet access on third floor. Windows facing Piazza Napoleone. Staff friendly and helpful. Room was very clean. Would stay here again if I ever come back to Lucca.

Was this review helpful? Yes 1
Beyton
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 19, 2014

Eight opera fans booked four rooms at the Universo. Our room had two comfortable single beds, a large bathroom with the highest ceiling I have ever seen. The room had a fridge but no safe although there was a deposit box in reception. Linen was changed every day and was of high quality. We turned off the air conditioning as... More

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Bury St. Edmunds, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 16, 2014

The hotel is very conveniently situated for getting anywhere in Lucca. I shared a room with a friend. The room had a balcony and a pleasant view. The decor was tired, the bathroom small and overcrowded, with no shower screen or curtain so the water went everywhere. My bedside light didn't work, and the air con dripped. There was no... More

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WESTMIDS
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 14, 2014

We had a flying visit to Lucca and stayed here for 4 nights, a perfect location situated inside the old city walls so unless you want to visit Pisa or Florence (which are only a short train journey away) there is no need for taxis or car hire. The hotel is ideal for anyone who likes to walk out in... More

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Lucca
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 8, 2014

do not pay the high regular price - only if you get a bargain (<< below 60 Euros per night for a single incl breakfast). You pay for the location. Rooms very small, Italian breakfast not more than average

Review collected in partnership with Galahotels.com

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Additional Information about Hotel Universo

Address: Piazza del Giglio 1, 55100 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Universo 3*
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Also Known As:
Universo Hotel Lucca

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