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All 58 Lucca hotels

Hotel Palazzo Alexander

4.0 of 5 Hotel   |   Santa Giustina 48, 55100 Lucca, Italy
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Ranked #11 of 58 hotels in Lucca
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Doug M Heswall, United Kingdom
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367 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Heswall, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night in June 2014, on the last night of our touring holiday of Tuscany, before flying back home from Pisa the following day - and can only say that we wished we had been able to stay for longer! This really is a fantastic hotel, located just within the old city walls of Lucca. On... More

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Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed 1 week ago

Our hosts at Hotel Palazzo Alexander treated us like family. Our every need was taken care of and, many times, anticipated. From the authentic free breakfast to recommendations for the best restaurants, this is the place for you. We felt so welcomed and appreciated. The room was spacious and very clean. Located within the city wall, it is perfectly located... More

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Chico, California
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here the end of June, 2014 for two nights. The room was clean and spacious, with a classic design. Quiet, and really close to the best restaurants and sites of Lucca. Where this hotel is phenomenal is in service. Mario, the Hotel Manager, rocks... Fluent in five languages, he is one of the gifted ones who treats people according... More

Was this review helpful? Yes 2
New Orleans
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love this hotel, and we try to go to Lucca every year. We would not want to stay anywhere else. We will not give you the number of the room only because we do not want you to take our room if we are there at the same time! The owner and his son are very helpful and the... More

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Uckfield, United Kingdom
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

What a friendly place. From the moment you arrive till the moment you leave, all the staff are helpful and friendly. We stayed during the World Cup and were given excellent advice by the receptionist about where to eat and then watch the football afterwards - both excellent choices. The position is excellent, within the walls and yet in a... More

Was this review helpful? Yes 1
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Mario and his family truly know what real hospitality is all about! We observed Mario making personal connections with all his guests, showing warm genuine care to everyone he interacted with time and time again! We cannot say enough about how we were made to feel in this great hotel! Thank you Mario!

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here overnight on our way back to Pisa from Florence. Fab hotel with the most amazing bedrooms! We were warmly welcomed and offered coffee, as we had arrived early by train and our room wasn't ready. We had walked from the station about 10 minutes away, outside the city. We left our luggage and went exploring - we... More

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Grantham, United Kingdom
3 reviews 3 reviews
5 of 5 stars Reviewed June 20, 2014 via mobile

Stayed 2 nights in this comfy hotel, which is the perfect base for exploring lovely Lucca. We arrived by car and immediately it was whisked off by the staff to the secure parking. Also returned on departure conveniently parked to exit the city. No outside space but with Lucca on the doorstep it didn't matter. The staff were very friendly... More

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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed June 17, 2014 via mobile

We only had one night in Lucca so it was important to stay in the old town. We could not have stayed in a better location nor a more elegant hotel. Decor suited the gracious feel of the old building and the room was quite comfortable. The outstanding feature of the hotel was the owner/host for whom nothing was too... More

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20 reviews 20 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 13, 2014

We stayed here for the first few nights of our honeymoon. It is a nice and very cool hotel, located within the town walls, and with fitting furnishings for the building it is in. We had booked a suite to treat ourselves and were a little disappointed as it was smaller than we were expecting but it was worth it... More

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Additional Information about Hotel Palazzo Alexander

Address: Santa Giustina 48, 55100 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palazzo Alexander 4*
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Also Known As:
Palazzo Alexander Lucca
Palazzo Alexander Hotel Lucca

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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style
#5 Family Hotel in Lucca #6 Luxury Hotel in Lucca #6 Romantic Hotel in Lucca #10 Business Hotel in Lucca
Hotel Class
Official Description (provided by the hotel)
Known today as the Hotel Palazzo Alexander, the residence encompasses four floors of rooms and junior suites, all with modern, private bathrooms-some with whirlpool baths. In addition, all rooms contain such conveniences as air conditioning, satellite television, telephones, computer hook-ups, safe, minibar, hairdryers and free of charge wi-fi connection.The décor of the residence reflects the noble Lucchese style with the use of antique wood floors in all the bedrooms and fine marble and other local stones in the bathrooms, lobby and common rooms. Located in the center of Lucca’s historic district, Palazzo Alexander is easily reached from the main highway exits and from local train and bus stations. ... more   less 
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