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All 58 Lucca hotels

Hotel Palazzo Alexander

4.0 of 5 Hotel   |   Santa Giustina 48, 55100 Lucca, Italy
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91%
Ranked #11 of 58 hotels in Lucca
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Debsie26 London, United Kingdom
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376 people have reviewed this hotel

Traveler rating
    236
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    21
    8
    8
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57
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Stayed for 2 nights in august. The room was small and dark and did have a strange smell, bed was very comfortable. Bathroom was tired but ok, shower worked well. Noise from the connecting bedroom. Breakfast was the best we had had during our travels in Italy. I was disappointed as the photos give a much better impression of the... More

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Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Lovely experience throughout. From check in and help with parking, superb rooms (though aircon loud) and fabulous breakfast. All room names based on Puccini opera's, so we kept forgetting our room name. We had a great 2 days in beautiful Lucca as well, and would recommend renting bikes, and riding the city wall.

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Surrey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Lovely family run hotel in the middle of Lucca, great service, clean, well equipped rooms, good breakfast and great staff who helped us out with several requests. Lucca is a beautiful city and the Palazzo hotel was the perfect place to stay, would definitely return.

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Montreal, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This gem is within the walls of Lucca and close to all the major attractions. Mario and Gabriel made our stay very special. Typical in italian rococo design this is what a italian hotel should feel like when you are visiting a historical town such as Lucca. Beds were great,water pressure and shower and the service unbeatable. Hotel has private... More

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Edmonton, Canada
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This boutique hotel is inside the walls of Lucca and proximate to everything. It is very charming, made more so by the exemplary service of the proprietor Mario. He was more than willing to assist with everything from dinner reservations to car rentals to train schedules. Two couples stayed in two junior suites on the top floor ( Tosca and... More

Was this review helpful? Yes 1
scunthorpe england
Top Contributor
83 reviews 83 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely hotel and we were very lucky to be upgraded to a junior suite, I think the owner was sorry for us as we arrived quite wet and bedragled due to terrible weather! Lovely room with angels on the ceiling, furniture a little worn but room full of character. Like the previous guest we didn't like the... More

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Edinburgh, Scotland
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I spent 3 nights here during April this year and had a Junior Suite on the top floor. We wanted a hotel within the town walls so that we would be able to really experience what Lucca was like. The hotel is quite small although we knew this would be the case before we arrived. Taxi from... More

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Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a magical week in July. The hotel is perfectly situated within the ancient walls of Lucca. Everything, and I mean everything, is within walking distance. Mario is the best hotelier I have encountered. Everyone is made to feel like they are the only guest in the hotel. Every request was instantly granted (more pillows) and service... More

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Heswall, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night in June 2014, on the last night of our touring holiday of Tuscany, before flying back home from Pisa the following day - and can only say that we wished we had been able to stay for longer! This really is a fantastic hotel, located just within the old city walls of Lucca. On... More

Was this review helpful? Yes 1
Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed July 16, 2014

Our hosts at Hotel Palazzo Alexander treated us like family. Our every need was taken care of and, many times, anticipated. From the authentic free breakfast to recommendations for the best restaurants, this is the place for you. We felt so welcomed and appreciated. The room was spacious and very clean. Located within the city wall, it is perfectly located... More

Was this review helpful? Yes 1
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Additional Information about Hotel Palazzo Alexander

Address: Santa Giustina 48, 55100 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palazzo Alexander 4*
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Also Known As:
Palazzo Alexander Lucca
Palazzo Alexander Hotel Lucca

112 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style
#5 Family Hotel in Lucca #6 Luxury Hotel in Lucca #6 Romantic Hotel in Lucca #10 Business Hotel in Lucca
Hotel Class
Official Description (provided by the hotel)
Known today as the Hotel Palazzo Alexander, the residence encompasses four floors of rooms and junior suites, all with modern, private bathrooms-some with whirlpool baths. In addition, all rooms contain such conveniences as air conditioning, satellite television, telephones, computer hook-ups, safe, minibar, hairdryers and free of charge wi-fi connection.The décor of the residence reflects the noble Lucchese style with the use of antique wood floors in all the bedrooms and fine marble and other local stones in the bathrooms, lobby and common rooms. Located in the center of Lucca’s historic district, Palazzo Alexander is easily reached from the main highway exits and from local train and bus stations. ... more   less 
Number of rooms
15

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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