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Hotel Palazzo Alexander

#10 of 56 Hotels in Lucca
Certificate of Excellence
Santa Giustina 48, 55100 Lucca, Italy
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Hotel Palazzo Alexander
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Ranked #10 of 56 Hotels in Lucca
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Paul C
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444 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Absolutely fantastic! Breakfast was perfect!! A lot of effort is put into looking after the guests. Rooms quiet , spacious, and clean, we were made to feel extremely welcome and at home. Very highly recommended. Friendly staff. Lucca is a relaxing place to visit as well as cycle or walk around the city walls. Or just chill

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Corinth, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed one night there. The room was comfortable. I loved the wingback chair with the foot stool. That was a wonderful addition to the room no other hotel we stayed at on our trip had one that was so comfortable. The service was first rate. They gave us a great little restaurant suggestion to eat at. The location was... More 

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Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Some hotels have heart and soul and charm...Palazzo Alexander has all of the above. Is it perfect? No. Some rooms are better than others and some areas are in need of sprucing up. The owner, Mario is a kind, sweet, very hard working man who knows how to make your stay wonderful and provides what you need for comfort and... More 

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Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

Mario , Giovanna & Alexander all were exceptionally gracious, welcoming and kind. They paid attention to every detail above and beyond any 5-star hotel I know. The room was well-appointed with every comfort we could wish to have. The breakfast was so good...every morning I still miss having breakfast in the lovely dining area. We were lucky to spend Easter... More 

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Glasgow, Scotland
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Having spent 3 nights at this hotel, I can thoroughly recommend this hotel. At reception we were greeted by Mario and Alexander who could not have been more helpful, welcoming and friendly. The hotel is quaint, with all the facilities you would need for your stay. The room was pleasant and spacious, the breakfast was appealing and the location was... More 

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Sevenoaks, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just spent one night at the Palazzo Alexander in Lucca as a family of 4 ( kids are 9 and 10) and we really enjoyed it. The whole decor is full of gold and fussy details, the staff is really nice and helpful. The location is very good. I would happily recommend it.

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Burlington, Vermont
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 16, 2015

My husband and I spent 2 days in Lucca and found this hotel to be a perfect option. We wanted to be in the walled city, close to restaurants with no driving needed. We paid a little extra for private parking around the corner from the hotel (safe and easy). The staff was delightful and attentive. Our room was spacious... More 

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1 review
5 of 5 stars Reviewed April 13, 2015 via mobile

From the moment Mario met the car to take our bags, through numerous dinner recommendations, to leaving, not before being asked if we'd like a coffee before we set off, this place was perfect. Within the town walls, spacious rooms and the most personable service possible. We visited with two other couples and all recommendations were spot on, including a... More 

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Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 6, 2015

What a gem! We stayed at the Hotel Alexander based in a recommendation from family. The hotel is a family owned and operated establishment. The rooms are fantastic, clean and comfortable. The staff was so helpful in providing local information for my husband and I. We received maps and restaurant recommendations. Breakfast and wifi are a wonderful addition to the... More 

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Istanbul, Turkey
Top Contributor
54 reviews 54 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 4, 2015

loved the place. extremely attentive and welcoming staff. very kind to upgrade the room to a spacious one with a terrace overlooking old Lucca. has private parking lot nearby the hotel which is a great asset if you are travelling with a car as it is impossible to park your car in the old city. very good location walking distance... More 

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Amenities