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Hotel Palazzo Alexander

#10 of 56 Hotels in Lucca
Certificate of Excellence
Santa Giustina 48, 55100 Lucca, Italy
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1 room 1 guest
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479 Reviews from our TripAdvisor Community

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Traveler rating
    306
    132
    23
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    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lanark, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here on last night of our holiday to be near Pisa airport in the morning. The owner was very helpful and encouraged us to use what little Italian we knew. The night porter was charming and very friendly and couldn't have done more for us. The breakfast was very good and again the service was excellent. Would recommend... More 

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Boston, Massachusetts
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This is a real gem of a hotel. The basics are all there - great location, nice rooms, clean/safe hotel. But most important - the service was just outstanding. A family-run hotel - the owner and family couldn't do enough for us. When we come back - we will return, for sure.

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Aarhus, Denmark
Level Contributor
156 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel in the heart of historical Lucca. We had a nice and quiet room on the top floor. Nothing fancy but spotless clean, a nice ambience and a stunning view over Lucca. Very nice breakfast buffet with - as Italian breakfasts go - a nice variety. Absolutely outstanding reception and service from all, manager and his son, night receptionist... More 

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Lake Oswego
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel Palazzo Alexander is a beautiful property within the old walls of Lucca but just outside the busiest part of the center. It was perfect for us--a luxurious refuge with all of Lucca within walking distance. This family-run hotel really cares about its guests. Mario is an exceptional manager, fluent in five languages, with knowledge and love of Lucca and... More 

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Oslo, Norway
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Felt like a Queen in this cosy hotel. Stayed just for one night. Old fashined, but nice and very well kept. The breakfast was good. The staff is extremely friendly and helpful. I would love to come back. Thanks.

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Boston, Massachusetts
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family vacation took us to this great walled city north of Firenz. This hotel exceeded our expectations and the owner Mario and his family are wonderful people. They made sure we were taken care of. Breakfast was very sumptuous and location very close to all the important landmarks. I had to use the laundry and it was right around... More 

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Paris, France
Level Contributor
260 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We felt in an 18th century house. Rooms are spacious, oldy but very well kept. The location is inside Lucca fort walls. Very quiet with a hidden parking if you have a car. The service is first class, walking distance from everything. The morning manager maybe owner is first class: his friendliness, service, touristic advice were excellent. I wish I... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A very sweet hotel in central Lucca, off on a side street so not too noisy, we stayed there for the night before a flight back to the UK from Pisa (it's only 30 mins away) and had interconnected rooms as we have two children. The main entrance and dining rooms are quite glamorous in a rococo style but the... More 

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Weehawken, New Jersey
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location (Lucca is tiny) but walking distance to everything. The rooms have so much character, they are clean and the air conditioning works well. The area was very quiet and we got a great night's sleep. We also had a car. My suggestion: Park outside the wall, walk into the hotel and check in, then they will give you... More 

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UK
Level Contributor
192 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were here for just one night prior to flying back from Pisa. What a find! Delightful owner for whom nothing was too much trouble. He even drove our car to the parking space. He advised us on restaurants which were good and non touristy. It is a bit twee but in a nice way. Rooms spotless with very comfortable... More 

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