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Hotel Palazzo Alexander

#9 of 55 Hotels in Lucca
Certificate of Excellence
Santa Giustina 48, 55100 Lucca, Italy
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Hotel Palazzo Alexander
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Ranked #9 of 55 Hotels in Lucca
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
ManchesterRay Manchester
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester
Top Contributor
104 reviews 104 reviews
87 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located some 5 mins from the bus station and in the heart of Lucca this is a charming hotel offering very good value for money. Reception staff is professional and multi-lingual. Breakfast is good and rooms are reasonably large, very quiet.

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State of Rio Grande do Sul
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Me and my family really loved this place!! The staff was very very kind, the room was beautiful and comfortable, and the food, delicious... And it was located strategically at Lucca, very close to many highlights! Eveything was great!! We strongly recommend this hotel.

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Atlanta
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 5, 2015

Hotel Palazzo Alexander is a wonderful hotel within the walls of an amazing city. This is my second visit to Palazzo Alexander within 13 months. Both times the beds were very comfortable, rooms very clean, a delicious breakfast and the staff extremely friendly and helpful with recommendations. This time the free wifi was recently upgraded (as Mario, the owner told... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 15, 2015

This is a charming family run hotel in a quiet corner of Lucca, but well within walking distance to everything. The owner was extremely friendly and helpful with suggestions as to what to see, where to shop and eat and made us feel immediately at home. The room was large and comfortable and very reasonably priced with a full breakfast... More 

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Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2014

We stayed in Lucca on a week trip from Rome. The train goes to Lucca avoiding the need for a car and is a perfect staging point to visit Pisa from and overall a more interesting than Pisa.Great restaurants and gelateria's , just walking around the city wall gives you the atmosphere of being in a medieval city which it... More 

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Gold Coast, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 12, 2014 via mobile

Great greeting by the staff here. We were given a separate room instead of a triple share as it was quiet. Restaurant recommendations were lovely for all 3 nights we stayed. Room was lovely and we had a great stay.

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Brooklyn, NY
Contributor
20 reviews 20 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 10, 2014

My girlfriend and I visited Lucca in December- the weather was pleasant and the crowds were not to be seen. The moment we walked into this warm and welcoming hotel, we both knew we had made the right choice in staying there...there is a reason this hotel has the reviews it does. It's absolutely wonderful. The host Mario, was above... More 

Was this review helpful? Yes 4
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2014

The service and attention to detail at this hotel are the best I have ever experienced. Our group of four arrived very late to Lucca after an unfortunate break down and switch of cars. Alexander, on duty in the evening, parked our car, and then arranged for a restaurant to stay open later to accomodate us, all the while baking... More 

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Scotland
Top Contributor
227 reviews 227 reviews
54 hotel reviews
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed December 4, 2014

Travelling on one's own enables one to be more discerning and able to pay more attention to detail. From the moment I arrived at the Alexander I was cosseted by Mario and his family. This is a professionally run small hotel with character, with delightful Italian furnishings. The hotel is, as previous reviewers have said, well situated for museums, churches,... More 

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Willunga, Australia
Top Contributor
128 reviews 128 reviews
18 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed November 18, 2014

What a wonderful hotel - a palazzo in the walled town of Lucca in Tuscany. The owner Marion and the staff are friendly, helpful and they love their hotel - it shows. Breakfast is excellent. Located in a quiet corner of the town near the Mansi Museum and a short walk from the bus station where the CAP bus from... More 

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