We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Ilaria

#9 of 56 Hotels in Lucca
Certificate of Excellence
Via del Fosso 26, 55100 Lucca, Italy
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Ilaria
Professional photos View all
Browse nearby
Hotel Ilaria
Add Photo

692 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    460
    195
    27
    9
    1
See reviews for
126
357
24
55
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (692)
  • Mar-May only
    (157)
  • Jun-Aug only
    (229)
  • Sep-Nov only
    (209)
  • Dec-Feb only
    (97)
All months
France
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This was our second visit to this hotel and it's brilliant from the rooms, service and staff nothing is too much trouble. We borrow bikes from them every day, no charge, to cycle around Lucca. A brilliant holiday and we will be going back next year...again.

Was this review helpful? Yes
California
Level Contributor
102 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just inside the Porta Elisa Gate, and steps from the Porta S.Gervaso, this gem of a Hotel is close to all there is to see and do in Lucca. The staff is friendly and very helpful, there is a snack area, open all day with juice, water, beer, cookies, fruit, all free for the guests. The breakfast is very good.... More 

Was this review helpful? Yes
Denver, Colorado
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is in a perfect location, just inside the city gate, so you can drive in, park your car, and then walk everywhere. Our room was in the Residenza Dell'Alba (Room #6), ground floor, beautiful, cool, quiet, perfect room. The hotel staff was fabulous. Our family was staying there in several different rooms as part of a wedding party,... More 

Was this review helpful? Yes
Reno, Nevada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 5 nights in June while exploring this area. Both Lucca and this hotel were hi lights of our time in Italy. Wonderful quiet,well airconditioned room. Nice selection at breakfast. Don't worry about driving to it inside the city wall. Straight shot in and a few turns to get back out. The staff was very helpful. Ride bikes... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I were very disappointed with the management team at the hotel. Despite having booked and paid some three months before our arrival, when we got to the hotel the reception staff told us we had been " allocated one of their recently renovated apartments" When shown our room it was a newly renovated room but it wasn't... More 

Was this review helpful? Yes 2
Moscow, Russia
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have visited Lucca for 15 years and 99% of the time I have staid at Hotel Ilaria. The hotel have not changed, and I say this in a very good way. The excellent service the staff can supply in addition to the relaxed time it is possible to have here made it my home in Lucca. The only thing... More 

Was this review helpful? Yes
Sao Paulo, SP
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed only one night at this beautiful and nice hotel. We arrived very late and were very well received by the reception desk. They have a parking place wich was very handy since it is difficult to park inside the wall. And although we had already checked out the next day, they allowed us to leave the car at... More 

Was this review helpful? Yes
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening Livia_Alencar, we want to thank you for your kind review! our staff always aims to receive our costumers with the best grade of attention all day long, in order to make them immediately feel welcome. Hope to see you again to enjoy the city of Lucca and its attractions. Your sincerely, Mauro Cusinato More 

Durham, North Carolina
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were on a Road Scholar tour, which we preceded with four days in Rome on our own. Of the four hotels we stayed in on our trip (in Rome, Lucca, Siena and Fiernze) we enjoyed this one the most. The rooms in all four were about the same size, so that was not a factor. The building was obviously... More 

Was this review helpful? Yes
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Hello Mr. GeneZiel, we are extremely glad to have received such a wonderful review. As usual, we use passion and care in everything we do just to give our costumers an enjoyable and unforgettable experience in Lucca! The whole staff of the Hotel Ilaria hopes to see you again. Best regards, Mauro Cusinato More 

Cheltenham
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed May 20, 2015

In the Duomo in Lucca there is a beautiful sculpture of Ilaria sleeping peacefully, yet it says that it has been moved recently from another location. This is a curious parallel to our experience of the Hotel Ilaria. There was a great deal that was good about the hotel. All the staff were were most pleasant and helpful. The rooms... More 

Was this review helpful? Yes 2
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear Viaggiatoreinglese, your review has been not only particular and original, but also lovely and pleasant with a note of attention and comprehension! We want to thank you of your impressive words that always help our activity to grow positively. We are extremely proud of your revews! Best regards, Mauro Cusinato More 

Lancs, England
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed May 19, 2015

Six of us (3 couples) stayed at the Ilaria for the weekend May 15 - 18. Our experience proved that we had made the perfect choice for our stay in Lucca. Close by the city walls and only 10 minutes walk from the train station, the location of Ilaria is ideal. The staff on Reception were friendly, courteous and extremely... More 

Was this review helpful? Yes
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Dear J2J, we are always proud of this sort of reviews : they are extremely helpful especially for us and for the next costumers. We want to thank you a lot for your positive and kind words that made us really happy. We would be glad to have you here in Lucca again. Best regards, Mauro Cusinato More 

Questions? Get answers from hotel staff and past guests. Ask a question

205 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (185)
Viewed
Room/suite (66)
Viewed
Hotel & grounds (37)
Viewed
Dining (10)
Viewed
View from room (4)
Viewed
Bathroom (15)
Viewed
Other (53)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (3)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay