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BEST WESTERN Grand Hotel Guinigi

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Via Romana 1247, I-55100 Lucca, Italy
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1 room 1 guest
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BEST WESTERN Grand Hotel Guinigi
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583 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Grand Hotel Guinigi
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Markham, Canada
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 17, 2015

We decided to go to Lucca for a night after staying in Genova for 2 nights. Never know what you are in for with a Best Western hotel but this one was really nice. Staff were friendly and polite, the room was large and modern and the breakfast had a huge selection. The hotel is just over 1 km from... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 13, 2015

Not a lot to say about this hotel really, It is approximately 1 Kilometre from the walled city of Lucca. Better to have a rear of hotel bedroom than front, as the view is much better. The breakfast was nicely presented with a good choice. The bedroom was clean and comfortable, and spacious. The hotel lacked any atmosphere as it... More 

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Arlington, Virginia
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 12, 2015 via mobile

First, the upside of staying here: staff is friendly, helpful and efficient. When I had a question about a charge I had just received at the BW in Rome I had just visited, the kind woman called Rome for me to investigate ( I didn't catch her name). The rooms we stayed in for our two visits were perfect for... More 

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Beirut, Lebanon
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 10, 2015

The hotel was very good, the location was perfect. The staff is friendly and helpful even though they might not speak English. Rented a bike at the hotel and biked my way to the town which was close (highly recommended). The breakfast buffet was good. The decoration (elephant tables) add an amazing touch of art to the ambiance of the... More 

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 30, 2015

The hotel staff does very well and if they don't understand English, they do get help. You must ask for a high floor, non-smoking , executive room and pay the extra as it is worth it. The worst part is the bar and dinner area as there are windows, but all are closed to the world. Food for breakfast is... More 

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Aarhus, Denmark
Level Contributor
156 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed June 17, 2015

We had a top floor suite with terrace (the Italian hole in the roof type). Nice with view to the mountains over a rather dismal area. We both wondered about the floor plan of the hotel. So much better to have a view to Lucca...i.e. to have turned the hotel 90 degrees... We never got the wi fi to work,... More 

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2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 7, 2015

Booked a suite - no air conditioning. Air conditioning available at the Lobby, the Bar and the Restaurant only. When I inquired at the reception, I was told to open the window (Stay 20-21 April 2015).

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Lilburn, Georgia
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed June 4, 2015

My friend and I visited Lucca in late April 2015, staying at the Hotel Guinigi. it was what you would expect from a Best Western hotel - nothing spectacular yet nothing amiss. This is a large hotel, based upon what i have seen in Italy, so it has more amenities than the "average" hotel. I confess to not having availed... More 

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Shanghai, China
Level Contributor
313 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed May 22, 2015

Just get in the room and you can smell smocking. there was even a repetitive noise like an engine or something like that. Breakfast in the morning is a fair buffet but a little sad the atmosphere. Wifi signal in the room is extremely bad and is almost impossible to surf the web. I will not come back.

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Omaha, Nebraska
Level Contributor
68 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 14, 2015

From the service to the amenities, this hotel has it all. There are plenty of outlets in the room, lots of work space, and the property is clean throughout. Make sure you ask at the front desk for places of interest nearby. There are a few nice pizza and gelato shops within walking distance.

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