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BEST WESTERN Grand Hotel Guinigi

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Via Romana 1247, I-55100 Lucca, Italy
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BEST WESTERN Grand Hotel Guinigi
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BEST WESTERN Grand Hotel Guinigi
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517 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
Top Contributor
234 reviews 234 reviews
57 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Just get in the room and you can smell smocking. there was even a repetitive noise like an engine or something like that. Breakfast in the morning is a fair buffet but a little sad the atmosphere. Wifi signal in the room is extremely bad and is almost impossible to surf the web. I will not come back.

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Omaha, Nebraska
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

From the service to the amenities, this hotel has it all. There are plenty of outlets in the room, lots of work space, and the property is clean throughout. Make sure you ask at the front desk for places of interest nearby. There are a few nice pizza and gelato shops within walking distance.

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Glasgow, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel no outside sitting area which was disappointing. Given out of date map of walled town and reception staff gave us wrong directions to hospital bus terminal. Go left cross road down path at side of hospital car park LAM bus 2 euro for 70 minutes of bus journeys, takes you into old town 5 mins great service (taxi 17... More 

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Sahuarita, Arizona
Top Contributor
61 reviews 61 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel offers large comfortable rooms in a quiet setting outside of "downtown" Lucca. The staff was very pleasant and the breakfast buffet was varied and tasty. We would not consider it a handy location as far as walking access to Lucca goes. But we were on a tour, so transportation was provided.

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Top Contributor
94 reviews 94 reviews
28 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Out in the countryside this hotel is a little jewel. To be in a small city it is really an outstanding place. We were fortunate enough to be on the first floor and to be able to look at the peaceful fields and see the wildlife and mountains in the distance. The staff was very helpful, friendly and the food... More 

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London, United Kingdom
Top Contributor
126 reviews 126 reviews
34 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed April 14, 2015

This is an at-least 4 star hotel thanks to its excellent all-round service and rooms. However, I am upgrading my rating to 5 thanks to the Chef who, upon choosing to offer a buffet service because the restaurant was being refurbished, managed to create a selection of dishes that I did not think would be possible at a Buffet, including... More 

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Hamburg, Germany
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 14, 2015

This Hotel is patronised mainly by groups as it is outside the center of Lucca. if you stay there you need transport to get to town, best a car, as it is about 30 minutes walk to town. You can also rent a bike for 2 Euro /h. Zhe rooms are renovated with nice bathrooms, even my taste is different... More 

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5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 5, 2015 via mobile

My husband and I were on a short trip in Lucca and decided to stay in this lovely hotel. We have our room on the fifth floor and it was very nice. It also had a nice small terrace which would have been perfect if we visited in the summer but then since we both were smokers, it was an... More 

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Gainesville, Florida
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 10, 2015

The Best Western Grand Hotel Guinigi is a good hotel which was recently renovated with a few floors still being renovated. This hotel is used by tourist companies which results in a large crowd of tourists during the night hours and early hours for early serving for breakfast.The rooms are decent and new as is the bathroom. The walls on... More 

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Top Contributor
52 reviews 52 reviews
13 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 30, 2014

We stayed here for 4 nights whilst on the Saga “Postcards from Tuscany” Tour. The hotel is used by many “in transit” tours with the result that early breakfasts were a trifle hectic with many people at the continental buffet. However, breakfasts from about 7.30 were much more peaceful. The hotel is about 3 miles from the attractive walled town... More 

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