We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 57 Lucca hotels

BEST WESTERN Grand Hotel Guinigi

4.0 of 5 Hotel   |   Via Romana 1247, I-55100 Lucca, Italy
Hotel website
Hotel amenities
Save Saved
You added BEST WESTERN Grand Hotel Guinigi to your Saves list
BEST WESTERN Grand Hotel Guinigi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
83%
Ranked #21 of 57 hotels in Lucca
A recent review
  • Overview
  • Reviews (405)
  • Photos (128)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (28)
  • Location
  • More
true
Write a Review

405 people have reviewed this hotel

Traveler rating
    128
    203
    59
    10
    5
See reviews for
98
148
14
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (405)
  • Mar-May only
    (96)
  • Jun-Aug only
    (155)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (56)
All months
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

Guess I can cope with this hotel being out in the back blocks but rude and I'll mannered staff -definately not. The guy who managed the morning breakfast should be sacked and he will sink this place. Would not have a manner in his body. Coupled with other staff who are intent to shove food down your face and get... More

Was this review helpful? Yes 2
UK
Top Contributor
75 reviews 75 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night en route to France. We booked very late (about 11.45pm) about five minutes before we arrived. The chap on reception was helpful and efficient. Our family suite was brilliant. Two separate rooms - one with kingsize bed and other with twin beds. Lovely big bathroom. No tea/coffee making facilities. Breakfast was included in the... More

Was this review helpful? Yes
fosterlily
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Best Western Lucca for 2 nights during our tour around Tuscany and we loved it there! We had one of the junior suites on the top floor as we had our 2 children with us (ages 7 and 4). The suites had separate bedrooms, one with a double bed, the other with two single beds. Both... More

Was this review helpful? Yes
Orlando, Florida
Top Contributor
97 reviews 97 reviews
54 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was just fine for being outside the city walls. The room was very large and clean. The breakfast area was large and the service was good. The hotel also has bicycles and also parking either in front or behind the hotel which was free. It was only about 1 mile from the start of the city walls. I... More

Was this review helpful? Yes
Kristiansand, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel for exploring the surroundings of Lucca and Pisa. Good parking, and the hotel also rent bicykles which we can reccomend for exploring the city of Lucca. The breakfast is well sorted with good selection. Nice and clean rooms. Friendly and serviceminded staff. Reccomend this hotel if you want to stay outside the center of Lucca.

Was this review helpful? Yes
New York City, New York
Top Contributor
128 reviews 128 reviews
31 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed July 24, 2014

Hotel is well situated as it is just off the highway. The rooms are quite spacious and comfortable but the walls are paper thin.If you sneeze your next door neighbor will say bless you. The bed was quite comfortable and the wifi a bit spotty but hey for 1 or 2 days meeting clients and customers, its fine. The city... More

Was this review helpful? Yes
Geelong, Australia
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 20, 2014

This hotel is quite old fashioned in exterior and lobby but the rooms are clean and nice. Initially we were given a small room with single beds and facilities for disabled people which we did not request. However it was quickly sorted and we were moved to the second floor with double bed and spacious room. They also supplied a... More

Was this review helpful? Yes
manchester
Top Contributor
51 reviews 51 reviews
43 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 20, 2014

Excellent hotel and a proper four star. Nice, cool, contemporary rooms and bathrooms (and huge beds) and quite elegant and spotlessly clean public spaces. Friendly, efficient staff and superb wi-fi. Breakfast was also very good - a broad mix of the usual continental fayre but plentiful. Hire bikes were a touch ropey and - given the location about 25 minutes'... More

Was this review helpful? Yes 1
Dublin, Ireland
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 19, 2014

I stayed in this hotel with my wife and two children. The room was modern, very clean and very well furnished and included a bedroom and adjoining sitting room with sofa beds. The bathrooms were very good with jacuzzi baths. I cannot understand why this hotel has not received more reviews, the staff were good, the restaurant excellent and Lucca... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 16, 2014

This was an accidental find, as we were actually trying to stay in the old city of Lucca. Unfortunately, smaller hotels in Europe find it difficult to accommodate a family of 4, so the Best Western was ideal. We were very happy with our find, as it was easy to get to the old city (we had a car, but... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage BEST WESTERN Grand Hotel Guinigi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Grand Hotel Guinigi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Grand Hotel Guinigi

Address: Via Romana 1247, I-55100 Lucca, Italy
Phone Number:
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Grand Hotel Guinigi 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Travelocity, Hotels.com, Tingo, Cheap Tickets, HotelsClick, HotelTravel.com, Otel, Hotel.de and BookingOdigeoWL so you can book your BEST WESTERN Grand Hotel Guinigi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Lucca
Lucca Best Western

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (13)
Viewed
View from room (5)
Viewed
Bathroom (11)
Viewed
Business center/function rooms (1)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (22)
Viewed
Dining (8)
Viewed
Bathroom (3)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Lucca with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#5 Business Hotel in Lucca #9 Luxury Hotel in Lucca #11 Family Hotel in Lucca #17 Romantic Hotel in Lucca
Hotel Class
Official Description (provided by the hotel)
Modern hotel located near the historic center, offers tasteful decor, meeting facilities, restaurant & bar; staff is multilingual. ... more   less 
Number of rooms
158

Questions & Answers

Questions? Get answers from BEST WESTERN Grand Hotel Guinigi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer