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BEST WESTERN Grand Hotel Guinigi

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Via Romana 1247, I-55100 Lucca, Italy
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BEST WESTERN Grand Hotel Guinigi
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556 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bucharest, Romania
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My experience with this hotel was a very good one. The big room, with a big bathroom, very clean, each day we received new towels and new sheets on the bed. The internet had an error , working only 2 of the 4 days we were there, but there wasn't any problem for me. The hotel is located at about... More 

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Vienna, Austria
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Everything very plain, no character whatsoever!!!! Room was clean. Breakfast was ok. The staff at the breakfast were not at all friendly and could barely understand some english. Luckily we stayed for a night only. Wouldn t recommend it for a longer stay.

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Kingston-upon-Hull, United Kingdom
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is about a 10 minute taxi ride from the train station. Fares ranged from 10 to 15 Euro. The hotel is just outside of the Lucca city limits so the rates were a little less, but I think I would have preferred to pay more and be near the city center. However, that's not a knock on this... More 

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Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This place is a little distance from the main town, but a quick bus from the hospital and you're right in the middle of it all. The breakfast is exceptional, and the front office staff are very helpful. They can give you directions anywhere and also sell the 1.20€ bus tickets. The rooms are clean, beautiful and spacious, the beds... More 

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Markham, Canada
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to go to Lucca for a night after staying in Genova for 2 nights. Never know what you are in for with a Best Western hotel but this one was really nice. Staff were friendly and polite, the room was large and modern and the breakfast had a huge selection. The hotel is just over 1 km from... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not a lot to say about this hotel really, It is approximately 1 Kilometre from the walled city of Lucca. Better to have a rear of hotel bedroom than front, as the view is much better. The breakfast was nicely presented with a good choice. The bedroom was clean and comfortable, and spacious. The hotel lacked any atmosphere as it... More 

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Arlington, Virginia
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

First, the upside of staying here: staff is friendly, helpful and efficient. When I had a question about a charge I had just received at the BW in Rome I had just visited, the kind woman called Rome for me to investigate ( I didn't catch her name). The rooms we stayed in for our two visits were perfect for... More 

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Beirut, Lebanon
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was very good, the location was perfect. The staff is friendly and helpful even though they might not speak English. Rented a bike at the hotel and biked my way to the town which was close (highly recommended). The breakfast buffet was good. The decoration (elephant tables) add an amazing touch of art to the ambiance of the... More 

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel staff does very well and if they don't understand English, they do get help. You must ask for a high floor, non-smoking , executive room and pay the extra as it is worth it. The worst part is the bar and dinner area as there are windows, but all are closed to the world. Food for breakfast is... More 

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Aarhus, Denmark
Level Contributor
141 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed June 17, 2015

We had a top floor suite with terrace (the Italian hole in the roof type). Nice with view to the mountains over a rather dismal area. We both wondered about the floor plan of the hotel. So much better to have a view to Lucca...i.e. to have turned the hotel 90 degrees... We never got the wi fi to work,... More 

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