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NH Livorno Grand Hotel Palazzo

5.0 of 5 Viale Italia, 195 | Terrazza Mascagni, 57127 Livorno, Italy (Formerly NH Grand Hotel Palazzo)
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NH Livorno Grand Hotel Palazzo
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NH Livorno Grand Hotel Palazzo
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593 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Luxembourg City, Luxembourg
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here in January, which I guess is low season for the hotel as it all felt very quiet. Building and location are great, very impressive. Same goes for lobby. I found the general atmosphere of the hotel to be a bit 'blend' - it lacks character. Soft house/lounge music being played in the hallways completely out of place and... More 

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mcalistri, Manager at NH Livorno Grand Hotel Palazzo, responded to this review

Dear Mr Deaderik Thank you for your comment regarding your recent stay with Nh Hotel Group. I’m sorry to hear that you have been disappointed with some of our services and I do apologize unreservedly for the inconvenience you experienced. I have investigated your complaint in detail and I hope, you may be interested in the following explanation. The problems... More 

Zurich, Switzerland
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this hotel via booking.com and got upgraded to a suit with a huge terrace with a great view over the sea.The rooms were ok.The restaurant on the roof top is nice but little bit pricy. The swimming pool,what to say is small,good for small kids.The breakfast is good.Overall would recommend for a short stay.

Was this review helpful? Yes 4
Vienna, Austria
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's an amazing and beautiful building. One can have fantastic view from window. We booked this hotel very fast via booking.com. I didn't like the attitude at the check-in: my questions on the possibility for free upgrate was ignored, despite the fact that hotel was half empty and I maintain loyalty account with this hotel. We paid at the end... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I know Livorno well and thought it would be lovely to stay at the Palazzo while visiting friends. We booked a sea-view and they gave us a balcony too. The room was sumptuous and we had gorgeous cocktails on the roof-top bar by the pool and even though it was in December the weather was very mild and we were... More 

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Sebastopol, California
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First, I should admit that I had never stayed at a five star hotel, but I have stayed at several four stars. Everything about this hotel was top notch. The hotel is beautiful with a grand, marble entry and reception area. The rooms are large, tastefully decorated and very clean. Beds are fantasticly large and comfortable. Breakfast was sumptuous. Sea... More 

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Sao Paulo, SP
Contributor
15 reviews 15 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 7, 2014

The words Grand Hotel say everything. It is as classic as a hotel can be. Large and comfortable rooms. Breakfast is not extraordinary but has almost everything one may want. Very good food is served at the restaurants. Hotel staff are helpful and friendly. From the top floor, where the swimming pool and a restaurant are located, there is a... More 

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mcalistri, Direttore at NH Livorno Grand Hotel Palazzo, responded to this review

Dear Mr Eduardo, First and foremost I would like to thank you for the trust placed in NH Hotels, we’ve been very happy to know that you enjoyed your stay to our NH Grand Hotel Palazzo. Is a pleasure to inform you that all our staff has been informed about your positive comments, the customer service is a very important... More 

Watford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 5, 2014

The Grand Hotel Palazzo is visible from the aeroplane on approach to Pisa;. it dominates the immediate area, which is pleasant and the people friendly but has seen better days. The hotel is very comfortable not overly ornate, and there are areas such as the breakfast room which could be decoratively enhanced. However the overall feel and ambience is welcoming.... More 

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Washington DC
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 4, 2014

High end room adequate for the price but minimalist modern fursnishings. Parquet floor in the room showing scratches in various places. (No carpeting). Furniture shows stains. Staff friendly but inflexible.

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mcalistri, Manager at NH Livorno Grand Hotel Palazzo, responded to this review

Dear Mr.Risorgimento, First and foremost I would like to thank you for the trust placed in NH Hotels. With refrence to your comment, please accept our most sincere apologies if we did not cover your expectations. The customer service is a very important thing for us and we regret to hear from you that our products and service are not... More 

Rzeszow, Poland
Top Contributor
104 reviews 104 reviews
82 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 30, 2014

It is 5 stars hotel, with pretty much everything you can think of. We had very nice room with sea view and balcony. Breakfast is very good. It's not very close to old town, but with few quite nice restaurants around. Free parking. Sometimes in the reception was only one person, with large hotel as this, that meant waiting for... More 

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Wisconsin
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 23, 2014

This hotel was conviently located by the famous Rialto bridge. It was surrounded by shops and off a canal!! Would def stay here again! The breakfast was delicious and the staff was great!!!!!!!!!!!!!!

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Additional Information about NH Livorno Grand Hotel Palazzo

Address: Viale Italia, 195 | Terrazza Mascagni, 57127 Livorno, Italy (Formerly NH Grand Hotel Palazzo)
Phone Number:
Location: Italy > Tuscany > Province of Livorno > Livorno
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Livorno Grand Hotel Palazzo 5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Grand Hotel Livorno
Hotel Style:
#1 Business Hotel in Livorno
#1 Green Hotel in Livorno
#1 Luxury Hotel in Livorno
#2 Family Hotel in Livorno
#2 Romantic Hotel in Livorno

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