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NH Livorno Grand Hotel Palazzo

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Viale Italia, 195 | Terrazza Mascagni, 57127 Livorno, Italy (Formerly NH Grand Hotel Palazzo)
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NH Livorno Grand Hotel Palazzo
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NH Livorno Grand Hotel Palazzo
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613 reviews from our community

Traveler rating
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    73
    28
    12
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80
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27
129
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (613)
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    (190)
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    (196)
  • Dec-Feb only
    (112)
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2 reviews
4 of 5 stars Reviewed 2 weeks ago

We visited off season in February... Beautiful hotel, very clean, lovely friendly helpful staff, but overall the hotel was a little sterile in atmosphere. May be because it was off season!! Loved Livorno, and once we found the train station it was easy to explore Italy. Pisa Florence Rome!! Rooms well appointed. Best bit of hotel was rooftop bar. Great... More 

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Pisa, Italy
1 review
5 of 5 stars Reviewed 2 weeks ago

I had the best view of the Ocean, and enjoyed my stay. The hotel is very clean, classic, and the breakfast hours are great. Gave me enough time to sleep in , The restaurant on the last floor has the most beautiful view and I can not imagine how it is during the summer time. I have to go back... More 

Review collected in partnership with NH Hotels

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West Malling, United Kingdom
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Nice location on seafront. Lovely old building sympathetically modernised. Expect high ceilings marble floors etc. Superior bedrooms come well furnished & equipped. Excellent buffet breakfast with fresh produce and all one could want. We found the staff very friendly and helpful. The only let down was the restaurant which could have so much going for it. It's on the roof... More 

Was this review helpful? Yes 1
Sao Paulo, SP
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 30, 2015

great hotel, the beginning of the twentieth century style, end 1800, old and traditional, fully renovated, professional team without great care, great breakfast, great base for output to other cities, for example Pizza for those who want to continue their journey along the coast, large rooms, several restaurants around, magnificent view from the room,

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Luxembourg City, Luxembourg
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 19, 2015

Stayed here in January, which I guess is low season for the hotel as it all felt very quiet. Building and location are great, very impressive. Same goes for lobby. I found the general atmosphere of the hotel to be a bit 'blend' - it lacks character. Soft house/lounge music being played in the hallways completely out of place and... More 

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mcalistri, Manager at NH Livorno Grand Hotel Palazzo, responded to this review

Dear Mr Deaderik Thank you for your comment regarding your recent stay with Nh Hotel Group. I’m sorry to hear that you have been disappointed with some of our services and I do apologize unreservedly for the inconvenience you experienced. I have investigated your complaint in detail and I hope, you may be interested in the following explanation. The problems... More 

Zurich, Switzerland
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 10, 2015

Booked this hotel via booking.com and got upgraded to a suit with a huge terrace with a great view over the sea.The rooms were ok.The restaurant on the roof top is nice but little bit pricy. The swimming pool,what to say is small,good for small kids.The breakfast is good.Overall would recommend for a short stay.

Was this review helpful? Yes 5
Vienna, Austria
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 7, 2015

It's an amazing and beautiful building. One can have fantastic view from window. We booked this hotel very fast via booking.com. I didn't like the attitude at the check-in: my questions on the possibility for free upgrate was ignored, despite the fact that hotel was half empty and I maintain loyalty account with this hotel. We paid at the end... More 

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London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 30, 2014

I know Livorno well and thought it would be lovely to stay at the Palazzo while visiting friends. We booked a sea-view and they gave us a balcony too. The room was sumptuous and we had gorgeous cocktails on the roof-top bar by the pool and even though it was in December the weather was very mild and we were... More 

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Sebastopol, California
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 26, 2014

First, I should admit that I had never stayed at a five star hotel, but I have stayed at several four stars. Everything about this hotel was top notch. The hotel is beautiful with a grand, marble entry and reception area. The rooms are large, tastefully decorated and very clean. Beds are fantasticly large and comfortable. Breakfast was sumptuous. Sea... More 

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Sao Paulo, SP
Contributor
15 reviews 15 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 7, 2014

The words Grand Hotel say everything. It is as classic as a hotel can be. Large and comfortable rooms. Breakfast is not extraordinary but has almost everything one may want. Very good food is served at the restaurants. Hotel staff are helpful and friendly. From the top floor, where the swimming pool and a restaurant are located, there is a... More 

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mcalistri, Direttore at NH Livorno Grand Hotel Palazzo, responded to this review

Dear Mr Eduardo, First and foremost I would like to thank you for the trust placed in NH Hotels, we’ve been very happy to know that you enjoyed your stay to our NH Grand Hotel Palazzo. Is a pleasure to inform you that all our staff has been informed about your positive comments, the customer service is a very important... More 

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