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All 23 Livorno hotels

NH Grand Hotel Palazzo

5.0 of 5 Hotel   |   Viale Italia, 195, 57127 Livorno, Italy (Formerly Grand Hotel Palazzo)
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79%
Ranked #2 of 23 hotels in Livorno
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Dasha25594 London
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465 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
London
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

I was surprised by a low quality service in the hotel, which does not correspond to the 5 star rating: the sink in the bathroom did not work and was not fixed even on the next day (!) when we asked; service during breakfast was very poor- waiters did not take dirty dishes and refused to get tea/coffee. When I... More

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Worcester, United Kingdom
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely looking hotel. Decor very tasteful. Staff very helpful. We had an executive room with a sea view and it was worth it. Wifi easy to use and free. Views stunning especially from the 5th floor swimming pool. All very clean. Nice having breakfast on the terrace. There are restaurants nearby and the bus stops outside. Useful for travel... More

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Zurich, Switzerland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the NH Grand Palazzo on the 4th of July and as it was my auntie Birthday, i made a reservation on their Terrace Restaurant to celebrate. Hotel was just beautiful, excellent service and rooms were clean, tidy and tastefully decorated. Regarding the Restaurant, the dinner I booked for my family was just OUTSTANDING! Excellent service, tasteful food... More

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Chelmsford, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful hotel, breakfast is fantastic and the staff are so friendly + friendly. The pool is amazing with its view. However it does need repainting/re varnishing where the pool is. It's the only part I feel did let the hotel down. Do take the sea view upgrade room as the view is worth the extra money. The bus stop is... More

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Timisoara, Romania
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is situated on the sea front. I stayed in a executive suite with a sea view. The room was nice, the bed was comfortable, but the services of the hotel were poor. For example when we checked in the receptionist gave us a standard room instead of an executive suite. There were no towels at the pool on... More

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Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night only as we were flying out of Pisa the morning after. We were driving and had no problem parking in front of the hotel. The hotel is located across the street from the sea and a sun-bathing/swimming pier complex. If you are looking for a beach location, this is not it but then I doubt... More

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Boston, Massachusetts
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You won't regret it. We had adjoining rooms 240 and 241 and just loved it. Not exactly what you'd expect from 5 stars in, say, London or New York, but entirely pleasant. And you can't beat the location. The lack of a taxi rank is a bit strange, and 15 Euros to/from the station seemed a tad rich, especially when... More

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Cham, Switzerland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 5, 2014 via mobile

We stayed here for one night before taking the ferry to Corsica. The location was perfect for our needs, as the hotel is right on the seafront and only 5-10mins drive from the ferry port. Parking was outdoors, but inside a gate which was locked overnight. The building itself is very grand from the outside, and still impressive as we... More

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kent
Contributor
14 reviews 14 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 30, 2014

Impressive building in prime position let down on a number of fronts which as a "luxury" hotel are unacceptable. Was on business and needed an iron in my room. Was told this wasn't possible due to health and safety! very intransigent staff. Unresponsive management. Breakfast was boring and lacked variety. No coffee/tea making facilities in room. Bedroom walls thin and... More

Was this review helpful? Yes 2
Wien
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 29, 2014

We stayed at the hotel just one night, but I truly enjoyed it. It is a beautiful building with a lot of charm. Our room was spacious and nicely decorated. Beds were very comfortable and a bathroom just great. In general, I had only positive impression and everything worked well for our short stay.

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Additional Information about NH Grand Hotel Palazzo

Address: Viale Italia, 195, 57127 Livorno, Italy (Formerly Grand Hotel Palazzo)
Phone Number:
Location: Italy > Tuscany > Province of Livorno > Livorno
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Grand Hotel Palazzo 5*
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Also Known As:
Grand Hotel Livorno

236 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Luxury Hotel in Livorno #1 Family Hotel in Livorno #1 Business Hotel in Livorno
Hotel Class
Official Description (provided by the hotel)
NH Grand Hotel Palazzo is an exquisite five-star hotel with breathtaking views of the Ligurian Sea, exuding the luxurious charm of over one hundred years of glorious history. ... more   less 
Number of rooms
123

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