I stayed three days the first week of February. The place is so-so. I was in the Villa. The rooms smell of smoke, and the feel of the place is dated. Moreover, there were issues because a football team from Montreal was visiting. There were cots in the aisles of the main hotel with guys getting wraps, and the whole place smelled of sweat. Service was mixed. The good was that the people were friendly and spoke good English. The bad is that I tried to check out at 7 am but no one was available until 7:20 am (the guy simply was not at his desk, and there were no directions how to find him). I almost missed my taxi to the airport. Finally, while there was supposedly dinner at the hotel, they closed the kitchen early after they finished feeding the football team. This turned out to be a blessing--Le Lance just down the hill has a terrific osso bucco--but again service was not impressive. I should add that the view of Florence is lovely. more
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