Big disappointment very basic room, no tea/coffee facilities, room wasnt cleaned properly when we got there, old soap and empty shampoo packet in the shower. The water pressure in the shower was that weak that you need to run around in circles to get wet. The room is on the third floor and although they have double glazing on the... More

This was a great place to stay. We stayed for 2 nights, and they waited for us to check in after the "allowed hours", and the staff was amazing. They spend a lot telling us what to do in Florence and explaining the transportation. The place was great, the room was very comfortable, big, clean, and the breakfast was great,... More

We have visited Florence in late October ( weather was really good) , and stayed in this BB. I just can recommend this small hotel. Fantastic value for money, Friendly staff, Guy talks good English, gave us a MAP and directions, what to see, and how to get there. Breakfast nothing special, Room was spaciousand clean. Although the Central Railway... More

We recently stayed at this good & tranquil B&B, located 5 mins walk from the train / bus station. Staff very friendly & helpful, with good advice for budget sightseeing. Our ensuite room was spacious & clean, with a comfortable bed, and warm duvet. The ensuite was compact, but water pressure very good, and plenty of clean white towels. There... More

The hotel's location is ok. Not far from the city center and the sightseeings and railway station. The hotel staff don't speak English, don't answer phone or emails. Almost at no time there is someone at the reception. The breakfast is not decent with no choice. You are simply brought food so you can't say have 2 yogurts instead of... More

Soggiorno Cittadella is a "sister" of BB La Cittadella, which is located on the 3rd floor of the same building. But soggiorno (that means something like "guest rooms") is a little more down and therefore cheaper. We had a room with en-suite bathroom. Other rooms on the floor use shared bathroom next to our door, so it was a little... More

After canceling a previous reservation because of a last minute problem of the owner, we reserved at this propriety on booking com. Sincerely, after reading other reviews, I was rather sure that things wont be ok. But they were and far more than that. First, I notice again that many people don’t know what a B&B is...B&B are not hotels,... More

Good: reasonable location, friendly staff and large room Bad: they charge a €10 'tax' if you want to use your bathroom sink to do a hand wash, very basic breakfast, front desk often unattended, very limited check in/out hours, breakfast only between 830-930 so no possibility to start your day early to see the city, shower water pressure very poor,... More

This was the first B&B that we were to stay after our 2 weeks in Europe and we didn't know what to expect. We were mentally prepared to put up with whatever comes our way and never thought it would be such a wonderful experience. The rooms are large and well furnished with loads of local character to them. There... More