This hotel is down the block and across the street from the station, but our room was very quiet. The proprietor was very friendly. The free WiFi did not reach our room at the front of the building, but did reach a comfortable common area. Continental breakfast was served at small tables with stools in a hallway which was fine... More

This hotel is conveniently located close to the train station and not far from restaurants and attractions. The owner (Patricia) is fantastic - so friendly and helpful and gave us some fantastic info on the sights you would not normally get. Breakfast was OK and the cappucino was the best I have had in Italy. If you are going for... More

I met big trouble in Italy and luckily received kind and patient help from the owner of Hermes.The lady helped a lot about my card and my solutions in cash...The bed and comfortable and just next to the train station also with a fair price.I should say Hermes is really trustful and good!Hope it good always! More

didnt like this much.! had shared bathroom which was quite unhygienic!!! yuck! More

The place is very simple and will cover your needs, very close to the main train station, the main attractions, wonderful staff, who would help you to the ultimate limit, your stay is sure to be pleasant with them. More

We stayed for three nights and had a double bed room with toilet, air conditioning and TV. The room was very decent for the price (Florence is a bit expensive), English speaking staff (the owner?) was super helpful and friendly, some of the staff didn't know English too well but they were always friendly and courteous. The location is absolutely... More

Pros 1. Great location, across the street from trams and the main railway station. 10 minutes walk from the Duomo and the old city center 2. Free wifi, works well 3. Breakfast included in the price 4. Good pricing (relative for Florence where hotels are ridiculously priced) Cons 1. Shared bathroom for some rooms means that the bathroom is down... More

We arrived in Florence with a sense of adventure but no working knowledge of the city. Hotel Hermes is easily accessible if you arrive by train into either the Rifredi or SMN stations. They are only one stop apart with no charge if you have a train ticket for the same day (valuable knowledge learned from the hotel staff). Our... More

Very happy with the hotel. Staff are friendly and helpful; the location is great for the station and main sights in Florence. I will use this hotel again when next I have need in Florence. More