My husband and I stayed at the Hotel Hermes for 4 nights in May. We found it a great budget hotel with friendly and helpful staff. Our room was large, clean, safe and secure and was just what we needed for our stay. Patricia is a wonderful host and all her staff are friendly and welcoming as well. Being close... more

Visited Florence with friends. My other friend stayed at a hostel for about the same price/night we did so i thought we had an incredibly good deal because we didn't have to stay in bunk beds or share with strangers, had our own private washroom and had a free breakfast in the morning. AND Patricia gave us a free bottle... more

Patricia is a wonderful hostess. The hotel is simply appointed with everything you need. The rooms are quite large. We had booked a room with a share bathroom and it was unavailable when we arrived so we were upgraded to a private bathroom for no extra charge. Patricia gave us great dinner recommendations as well as walking routes and ideas... more

My wife and I stayed at Hotel Hermes in May and found it to be very comfortable and clean. The owner, Patricia, is very personable and very helpful. She reponded quickly to all of our e-mails, reserved tickets for us at the Uffizi and recommended great restaurants that had excellent food. The hotel is actually up a couple of flights... more

Having read all the other reviews before booking - it was apparent that the service here is good. It is difficult to describe just how wonderful Patricia is! Upon booking the room for one night - Patricia immediately e-mailed me and offered to get us tickets for Uffizi or Accademia (I would strongly advise that you do this through Patricia... more

How do I start...I suppose from the beginning. My boss gave me the hotels phone number. I have worked in Italy for the last 3 years and my time was about up. My adult daughter, her roommate and my best friend were coming and we had never been to Tuscany. This was my last hurrah and I wanted it to... more

Patricia, the small hotel owner, is delightful, multilingual and most helpful with tips for Florence travel. Ask for a room facing the inner courtyard. Enjoy the delicious and generous capuccino with the included breakfast. You are in for a treat in the way of caring staff, clean and pleasant accomodations in a small hotel within walking distance of everything in... more

I traveled to Florence with a group of 14 high school students. We were warmly welcomed and well cared for. Patricia and her staff saved us an incredible amount of time and energy by helping us with planning our tours of museums and churches. The hotel is located with great access to a market, an ATM, and a pastry shop.... more

I traveled to Florence on a school trip with 13 other students and two teachers. We didn't need a fancy, five-star hotel because we were seeing sites every day. However, Hotel Hermes was the perfect place for us! The staff was extremely kind, helpful, and generous, greeting us with a friendly smile whenever we saw them! True, there were a... more