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Borgo San Lorenzo 18,, 50123 Florence, Italy
Hotel amenities
Green Domus
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Ranked #175 of 229 Specialty Lodging in Florence
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24 reviews from our community

Traveler rating
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    1
    6
    5
    12
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1
9
2
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
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Date | Rating
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  • Italian first
  • Portuguese first
  • Spanish first
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  • All months
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  • Mar-May only
    (1)
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    (8)
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Denver, Colorado, United States
1 review
1 of 5 stars Reviewed 1 week ago

We had a confirmed reservation through Expedia. Green Domus emailed to request we let them know our arrival time 24 hrs in advance. They gave out of service phone number and did not respond to email leaving us wondering but concerned we would be charged if we didn't show up. They overbooked and rudely kicked us to the curb on... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

We booked a room in this hotel during summer, when we first got there nobody answered so we had to call an Italian number so that somebody would open for us... A not very welcoming lady came and the first thing she did was ask for the money. ..we tried paying with our card and they said they only accept... More 

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Leicester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2014

This is a cosy place that has everything you need without any fuss, upon arrival we did experience a similar problem to some other reviews. although my italian partner had called ahead and the call was taken by a polite woman, so maybe manners do count for something in Italy. anyway, it's not a typical hotel as it is a... More 

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Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 28, 2014

We arrived at the hotel with a confirmed reservation - but no rooms were available. It is impossible to contact anyone with authority to fix a problem -- only the cleaning staff were present but they have no authority or ability to fix the problem. We had booked through Expedia and contacted Expedia for assistance. Even Expedia could not not... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 15, 2014

My girlfriend and I had booked here for three nights for our long awaited stay in Florence. Upon arrival we were not greeted at the door instead we were instructed to call a number, when answered we were not so politely informed that we had no booking and the establishment was full. The "landlady" informed us that it was not... More 

Was this review helpful? Yes 3
buenos aires
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 13, 2014 via mobile

Don't even try to call them on the phone that appears on the website...no one answers ever. It's not a hotel nor a b&b, it's someone that owns an appartment and sends a girl to open when you arrive, the rooms are really noisy and you can hear the person on the next room when they use the bathroom and... More 

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Budapest, Hungary
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 11, 2014

Let's get started immediately: Our room was clean, and well furnished, we had a view on the street and surprisingly it wasn't noisy at all at night. The bathroom had what seemed to be a very well equipped shower, clean towels and a shower mat. However: The window shutters are a complete wreck and need to be refurbished, there is... More 

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Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 2, 2014

We stayed here for 3 nights. We booked through booking.com. We received an email from Green Domus asking us to give them a time of our arrival so someone could be there to meet us and let us in. We confirmed we would be there at 3pm. We arrived. No-one was there. There is a sign out front with a... More 

Was this review helpful? Yes 1
San Diego, California
1 review
1 of 5 stars Reviewed June 23, 2014

I wanted to come to Florence for the weekend and found this awesome little room very central and cheap. After booking a room, it asks for a time to check in. I respond saying that I will be there around 3pm. When I got there no one was even in the hotel and I had to call the number on... More 

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Additional Information about Green Domus

Address: Borgo San Lorenzo 18,, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Number of rooms: 6
Reservation Options:
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