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All 461 Florence hotels

AC Hotel Firenze by Marriott

4.0 of 5 Hotel   |   Via Luciano Bausi, 5, 50100 Florence, Italy
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Ranked #166 of 461 Hotels in Florence
A recent review
5 of 5 stars reviewed 4 days ago
Norm A Bend, Oregon
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690 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
1 review
2 of 5 stars Reviewed 3 days ago NEW

I'm a frequent traveler, and a Marriott elite member - as well as elite with SPG, Hyatt, and Hilton. Unfortunately, my stay at the AC Florence was truly underwhelming, and easily one of the worst I've ever had in the last 5 years with a global chain. The biggest issue was that the walls were truly paper thin. I could... More

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Bend, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A very pleasant stay in Florence! My wife and I are experienced world travelers and were very happy to find this new, smaller Marriott hotel in a nearby Florence neighborhood (avoiding huge crowds is our preferred style). As Platinum Elite members, we stayed on points and found this hotel met our needs perfectly. We were here for one week in... More

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Calcutta, West Bengal, India
1 review
3 of 5 stars Reviewed 5 days ago NEW

This is to bring to your notice that I Raj Kumar Sultania from Kolkata, India had stayed at your prestigious hotel AC Hotel Firenze - Marriott from 20th September to 22nd September 2014, the room number allotted to me was 244 and the bookings were in the name of Raj Kumar Sultania & Vivek Sultania. This is really unfortunate and... More

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acfirenze, Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Mr Viveksul , Thank you for taking the time to share your experience with the AC Hotel Firenze. we are very sorry to hear that your stay at our property was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. Your comments are very important for us and we will address your concerns to ensure... More

Senior Contributor
30 reviews 30 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

The good: David at the front desk was extremely helpful; hotel was very modern and room was clean and renovated; as we are platinum members they upgraded our room to accommodate three adults. The not so great: location was decent but not great; as others have said, it was an easy and pleasant 15 minute walk into the city center.... More

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acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Bogardner, Thank you for taking your time to share your experience in our property. We really appreciate your positive comments about our staff , room and service. We remain at your disposal for any further information and we look forward to welcoming you again in AC Hotel Firenze. Sincerely. More

Cambridge, Massachusetts
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

I used my Marriott points to get 3 nights here since it was the only Marriott property in Florence. It's about a 10 minute walk from the train station, but another 10 minutes to the major sites in town. There are a few bus stops nearby so it's not too bad if you can figure out the bus system. The... More

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acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Joyosity, Thank you for sharing your experience in AC Hotel Firenze. We really appreciate your comments about our property. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. We remain at your disposal for any further information. Sincerely, More

Detroit, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Fortunately, we read the reviews here and had realistic expectations. You will walk a lot from this location, but it felt safe. Not a bad walk to the train and bus area. Few options nearby for food. Clean, small, modern but utilitarian room; no coffee machine. Interior noise (AC) was minimal but outside noise was a problem. We did get... More

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acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Jane B, Thank you for taking the time to share your experience with the AC Hotel Firenze. Your comments are very important for us to offer always a better service. Actually our hotel applies our brand standards as well as rules and conditions established for us, we are sorry to hear this does noet meet your expetactions. We remain... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel did not meet our expectations for a 4 star hotel. Small room. Cheesy modern decor. Strange bathroom with a swinging door that does not fully close. Sink gurgles loudly after every use. Mediocre food. 2km walk to the center of town. All in all will not be our first choice when we come back to Florence, as we... More

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acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Mr Michael V, Thank you for your feedback about our property. We are very sorry to hear that your stay at our property was unsatisfactory and we do not meet your expectations. Regarding the location, our hotel is just one km far from the city center and Santa Maria Novella main station can be reached by the tramway (line... More

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here as part of our trip to France and Italy. Only Marriott affiliate in Florence. It was outside the old city of Florence - but within a 10 or 15 minute walk of the main historic sites. Also, convenient and frequent bus or jitney alternatives to walking, on which the hotel staff instructed us. A... More

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acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Mr Kenneth, we are very happy to hear your comments, thank you for taking you time to share your experience! we hope to see you soon in Florence again! Best regards, More

Alexandria, Virginia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I decided to stay here only because we are Marriott loyalists. I now wish we would've stayed at the St. Regis. The AC Firenze is not a good hotel. It's a ways from the touristy areas, which is a plus; however, they don't mention that it is next to an outdoor concert venue. Being serenaded by Italian... More

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acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Mr Brandon S, Thank you for taking your time to share your experience with the AC Hotel Firenze. We apologize if your stay did not meet your expectations and we thank you for your appreciation about our Bar area and our staff. We remain at your disposal for any further information. Sincerely. More

Philadelphia, Pennsylvania
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here while in Florence as I needed to be near the train station for other excursions. It is tucked away and you will need to walk to the center of Florence to see the other attractions, but the walk is easily doable. The staff is friendly and the hotel is clean and modern. The bed is not the... More

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acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Chrissytravis10, thank you for sharing your experience with us and we are very glad to read you enjoyed your stay as well as you liked our location. With kindest regards, More

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Additional Information about AC Hotel Firenze by Marriott

Address: Via Luciano Bausi, 5, 50100 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AC Hotel Firenze by Marriott 4*
Number of rooms: 118
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Also Known As:
Ac Firenze Florence
Ac Firenze Hotel Florence
Ac Hotel Florence
Ac Hotels Florence

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