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AC Hotel Firenze by Marriott

4.0 of 5
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Via Luciano Bausi, 5, 50100 Florence, Italy
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1 room 1 guest
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AC Hotel Firenze by Marriott
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870 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reston, Virginia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent three nights here in August 2015. A bit of a walk from the train station and other attractions but very clean, comfortable, and the staff was terrific. David at the front desk gave us fantastic advice and helped make our visit very memorable. Very new, modern hotel with clean rooms, good bar, and great views of the city... More 

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Fort Worth, Texas
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed at the AC Hotel Firenze by Marriott on July 16, 2015. Upon our return from spending the day in Florence we arrived to a very hot hotel room, we called the front desk and there was no answer so I went downstairs, to my surprise there was only one person working at this hotel, and they knew about... More 

Was this review helpful? Yes
acfirenze, Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Mr George, Thank you for taking the time to share your experience with the AC Hotel Firenze. We apologize if your stay did not meet your expectations . More , your comments are very important for us to offer always a better service. Actually, in our hotel during the night there is only one person working in the front... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

This was a nice modern hotel with friendly staff and very nice rooms. Bathroom was large and had a decent sized bath to relax in after a busy day sightseeing. We were part of a tour group so we had daily activities but I'm not sure how far places of interests or restaurants are from the hotel as it seemed... More 

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Brantford, Canada
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location and fantastic breakfast. This hotel has very nice rooms very modern. Lots of places around hotel within walking distance. Very safe area and train just minutes from the hotel. WiFi in lobby was good.

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel, moderately priced, convenient to the train station. Great restaurant for drinks or a meal. Comfortable bed, HUGE towels!!! I took a cab to and from the train station ( I over packed) but it is certainly walkable in comfortable shoes! The staff was knowledgeable and friendly.

Was this review helpful? Yes 2
Seal Beach, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been a Marriott person for years, but had no experience with the AC brand. We were incredibly pleased with the room, the food/beverage and the whole experience. The staff could not have been more pleasant or helpful. I would highly recommend this hotel property to anyone visiting Florence. The proximity to the train station and the various historical... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved this hotel. It was convenient to almost everything. The breakfast was great and had something for everyones taste. The hotel also has an amazing view from the top floor to see over the Florence skyline.

Was this review helpful? Yes 1
hawaii
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beautiful rooms but dark in nature with only 1/2 a window. Very nice bathrooms but not enough towels & no full wall-in shower (shower tray with adjustable head but no walls or curtains so you'd shoot water all over the bathroom! Check-in staff was short-staffed & extremely slow. Absolutely far better than most European brands, American companies always do it... More 

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acfirenze, Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Natalyus , Thank you for sharing your experience in AC Hotel Firenze. We really appreciate your positive comments about our property as well as your feedback about our staff. Actually our hotel applies our brand standards as well as rules and conditions established for us, we are sorry to hear this does not meet your expectations. Our goal is... More 

Long Beach, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here using Marriott points. A nice leisurely 20 minute walk to the main sights. Rooms are nice, clean. The staff was very helpful making great recommendations on what to see when and where to eat. Morning breakfast buffet was large and had good variety. Would stay here again.

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Fort Saskatchewan, Alberta, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Liked the crisp clean modern style. Room was comfortable. Staff were friendly and had good service. We could see the roof of Florence's new opera house from our room window. It was a 15-20 minute walk to where many of the markets and shops are, and you don't want to miss the leather market while you are in Florence. Lots... More 

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acfirenze, Front Office Manager at AC Hotel Firenze by Marriott, responded to this review

Dear customer, Thank you for taking the time to share your experience with the AC Hotel Firenze. We'll work with our restaurant team to try to improve our breakfast service. We hope to serve you again in the future. More 

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