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All 461 Florence hotels

AC Hotel Firenze by Marriott

4.0 of 5 Hotel   |   Via Luciano Bausi, 5, 50100 Florence, Italy
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Ranked #172 of 461 Hotels in Florence
A recent review
3 of 5 stars reviewed 5 days ago
Nick S Manassas, Virginia, United States
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695 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manassas, Virginia, United States
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel is clean. Rooms are small/basic and noise does carry but a decent place that is reasonably priced. Easy commute into center of town. Only about a mile walk to the Duomo. Great views from the roof. Staff was polite and helpful.

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acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Mr. Nick, thank you for your feedback about our property. We are glad to hear you had a pleasant stay with us and you enjoyed the view from our roof. We hope to see you again in Florence! best regards, More

Santa Clara, California
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for five nights and used it as a base for both exploring Florence as well as the surrounding area of Tuscany. The hotel is about a 30 min walk (2 miles) to the center of Florence and is in a fairly safe area. You can either take a straight road into the center or take a little... More

Was this review helpful? Yes 2
Connecticut, USA
Top Contributor
81 reviews 81 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife is a platinum member, and I am gold, so we know what we are talking about. Check my 75 reviews, their might be one poor one, so I tend to be complimentary, or saying nothing. My complaint is with the front desk. Lets start from the beginning. Our 2 night stay on points started with immediately asking about... More

Was this review helpful? Yes 3
acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Mr Darewreckjeter, Thank you for taking your time to share your experience with the AC Hotel Firenze. You indicated in your comments that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations and of course we... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I'm a frequent traveler, and a Marriott elite member - as well as elite with SPG, Hyatt, and Hilton. Unfortunately, my stay at the AC Florence was truly underwhelming, and easily one of the worst I've ever had in the last 5 years with a global chain. The biggest issue was that the walls were truly paper thin. I could... More

Was this review helpful? Yes 1
acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear R R, Thanks for your feedback about AC Hotel Firenze. We are sorry to hear your stay with us did not meet your expetactions. Actually our hotel applies our brand standards as well as rules and conditions, our goal is to address your concerns and we hope to regain your trust in the future. Your comments are very important... More

Bend, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very pleasant stay in Florence! My wife and I are experienced world travelers and were very happy to find this new, smaller Marriott hotel in a nearby Florence neighborhood (avoiding huge crowds is our preferred style). As Platinum Elite members, we stayed on points and found this hotel met our needs perfectly. We were here for one week in... More

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Calcutta, West Bengal, India
1 review
3 of 5 stars Reviewed 3 weeks ago

This is to bring to your notice that I Raj Kumar Sultania from Kolkata, India had stayed at your prestigious hotel AC Hotel Firenze - Marriott from 20th September to 22nd September 2014, the room number allotted to me was 244 and the bookings were in the name of Raj Kumar Sultania & Vivek Sultania. This is really unfortunate and... More

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acfirenze, Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Mr Viveksul , Thank you for taking the time to share your experience with the AC Hotel Firenze. we are very sorry to hear that your stay at our property was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. Your comments are very important for us and we will address your concerns to ensure... More

Senior Contributor
32 reviews 32 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The good: David at the front desk was extremely helpful; hotel was very modern and room was clean and renovated; as we are platinum members they upgraded our room to accommodate three adults. The not so great: location was decent but not great; as others have said, it was an easy and pleasant 15 minute walk into the city center.... More

Was this review helpful? Yes 1
acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Bogardner, Thank you for taking your time to share your experience in our property. We really appreciate your positive comments about our staff , room and service. We remain at your disposal for any further information and we look forward to welcoming you again in AC Hotel Firenze. Sincerely. More

Cambridge, Massachusetts
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I used my Marriott points to get 3 nights here since it was the only Marriott property in Florence. It's about a 10 minute walk from the train station, but another 10 minutes to the major sites in town. There are a few bus stops nearby so it's not too bad if you can figure out the bus system. The... More

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acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Joyosity, Thank you for sharing your experience in AC Hotel Firenze. We really appreciate your comments about our property. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. We remain at your disposal for any further information. Sincerely, More

Detroit, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Fortunately, we read the reviews here and had realistic expectations. You will walk a lot from this location, but it felt safe. Not a bad walk to the train and bus area. Few options nearby for food. Clean, small, modern but utilitarian room; no coffee machine. Interior noise (AC) was minimal but outside noise was a problem. We did get... More

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acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Jane B, Thank you for taking the time to share your experience with the AC Hotel Firenze. Your comments are very important for us to offer always a better service. Actually our hotel applies our brand standards as well as rules and conditions established for us, we are sorry to hear this does noet meet your expetactions. We remain... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 13, 2014

This hotel did not meet our expectations for a 4 star hotel. Small room. Cheesy modern decor. Strange bathroom with a swinging door that does not fully close. Sink gurgles loudly after every use. Mediocre food. 2km walk to the center of town. All in all will not be our first choice when we come back to Florence, as we... More

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acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Mr Michael V, Thank you for your feedback about our property. We are very sorry to hear that your stay at our property was unsatisfactory and we do not meet your expectations. Regarding the location, our hotel is just one km far from the city center and Santa Maria Novella main station can be reached by the tramway (line... More

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Additional Information about AC Hotel Firenze by Marriott

Address: Via Luciano Bausi, 5, 50100 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AC Hotel Firenze by Marriott 4*
Number of rooms: 118
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Also Known As:
Ac Firenze Florence
Ac Firenze Hotel Florence
Ac Hotel Florence
Ac Hotels Florence

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