We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

AC Hotel Firenze by Marriott

4.0 of 5 Via Luciano Bausi, 5, 50100 Florence, Italy
Hotel website
Hotel deals
Hotel packages
Special Offer
15% off
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
AC Hotel Firenze by Marriott
Professional photos View all
Browse nearby
AC Hotel Firenze by Marriott
AC Hotel Firenze by Marriott
AC Hotel Firenze by Marriott
Write a Review

718 reviews from our community

Traveler rating
    230
    325
    114
    33
    16
See reviews for
115
345
27
117
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (718)
  • Mar-May only
    (155)
  • Jun-Aug only
    (224)
  • Sep-Nov only
    (228)
  • Dec-Feb only
    (111)
All months
Singapore, Singapore
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was a little disappointed when we approached the hotel, having stayed in local flavored hotels to see this generic exterior. But we pleasantly surprised when we saw our room. It's decor is modern chic. Lamented wood floor throughout the room including the bathroom. No cold shocks, nice! The Bath tub cum shower was extra wide, another nice. The WiFi is... More 

Was this review helpful? Yes
greensboro nc
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is ok if you don't mind a 20 minute walk to city center. We were fine with that, and there are good restaurants within a 10 minute walk. When we left we chose to roll our bags to the train station since we had a train to catch and had heard stories of people waiting forever taxis. It... More 

Was this review helpful? Yes 1
acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Kerry H Thank you for your feedback about our property. We are sorry to hear your stay did not meet your expectations. Please accept our sincere apology for the problems you may have experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Your comments... More 

New York City, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in November 2014. Room was VERY large by European standards. Very clean. A bit away from the sites, but we like to walk so the 20-25 minute to the center (Duomo) was not an issue at all. Wifi was ok, only free in the lobby - wish we didn't have to pay in our room. Small issue, but... More 

Was this review helpful? Yes
Hermitage, Tennessee
Top Contributor
111 reviews 111 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was situated in a great location..not in heart of firenze but a very easy walk to get to main attractions. Several really good restaurants that are less than a 10 minute walk away. Customer service was okay...I felt like every time we asked a question, we were treated like we were kind of bothering the staff and most... More 

Was this review helpful? Yes
acfirenze, Manager at AC Hotel Firenze by Marriott, responded to this review

Dear Cha Cha 1123 Thank you for taking the time to share your experience with the AC Hotel Firenze. Your comments are very important for us to offer always a better service. Thank you very much for your positif feedback. Actually our hotel applies our brand standards as well as rules and conditions established for us, we are sorry to... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel. Comfortable, good location, easy to get to key areas of Florence. Fantastic food. Really helpful staff. Huge bath, good-sized room, good wifi. Had a really great time and would certainly stay there again

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Modern clean hotel in a quite area . Good size rooms and bathroom . Location is good to get to centre dome - 3 stops on the bus or 1 stop on tram. Very convenient . Hotel staff friendly . Would definitely stay there again and would highly recommend

Was this review helpful? Yes
udaipur
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

The hotel was good with big rooms.It was located close to local tram station.Rooms were neat and tidy.Staff quite courteous and helpful.Breakfast was ok.Indian food restaurants were within walking distance so an advantage for us.

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed November 8, 2014 via mobile

Avoid this hotel. From our arrival we complained the room was hot. They told us the maintenance man was on an emergency and leaving at 5pm. Next day, they promised to send someone. It did not happen. Third day, after dragging the front desk clerk to our room to experience the heat, hey moved us promising fan worked in new... More 

Was this review helpful? Yes
acfirenze, General Manager at AC Hotel Firenze by Marriott, responded to this review

Dear LizPaco, Thank you for taking your time for sharing your experience in AC Hotel Firenze. You indicated in your message that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We confirm our hotel has air conditioning, as well as the heating, however we have specific dates to switch on and off.... More 

Dallas, Texas
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stayed one night in this hotel in October 2014. It was a nice location with easy access to the river and the main squares you want to see. The staff was extremely friendly and recommended some great restaurants to enjoy. The hotel is new and modern. I found it to be 20 minute walk to main Florence areas.

Was this review helpful? Yes 1
Honolulu, Hawaii
Top Contributor
149 reviews 149 reviews
47 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed November 1, 2014

On the outskirts of Florence in a quiet residential area, this modern hotel has all the comforts of home including elevators that work, air conditioning, large bath tubs, and generous sized rooms, and a restaurant and bar in the hotel. A 5-minute walk across the street will bring you to the local bus service where for a couple Euro, you... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to AC Hotel Firenze by Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about AC Hotel Firenze by Marriott

Address: Via Luciano Bausi, 5, 50100 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AC Hotel Firenze by Marriott 4*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Expedia, Orbitz, Booking.com, Cheap Tickets, Venere, Agoda, Priceline, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your AC Hotel Firenze by Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ac Firenze Florence
Ac Firenze Hotel Florence
Ac Hotel Florence
Ac Hotels Florence
Hotel Style:
#73 Luxury Hotel in Florence
#97 Business Hotel in Florence
#134 Family Hotel in Florence

279 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (262)
Viewed
Hotel & grounds (50)
Viewed
Bathroom (39)
Viewed
Dining (17)
Viewed
Room/suite (56)
Viewed
View from room (12)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (1)
Viewed
1:29
Videos (1)
Viewed
Other (83)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Bathroom (1)
Hotels you might also like...
Check In Check Out
Price Your Stay