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Hilton Garden Inn Florence Novoli

#103 of 457 Hotels in Florence
Certificate of Excellence
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Via Sandro Pertini 29, 50127 Florence, Italy
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Hilton Garden Inn Florence Novoli
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Hilton Garden Inn Florence Novoli
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742 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bedfordshire, United Kingdom
Top Contributor
87 reviews 87 reviews
21 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel came as part of a fantastic BA Weekend package otherwise we would have opted to be more central. Having said that the centre was only a 10 minute,1.2 Euro bus ride away. It is close to a Florence airport though but our deal was via Pisa. This is an immaculate hotel with some of the best staff I... More 

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is well-above most airport hotels, looks brand new, staff was extremely helpful, friendly and spoke English. has underground free parking and a staff member even road with us because we missed the entrance on the first pass. Dinner and breakfast were delicious. it was only 13 euros for taxi into the city centre of Florence which is way... More 

Review collected in partnership with Hilton Garden Inn

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United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Good hotel in a good location for business trips; close to the airport, business/industrial areas and the city center. Great value for money, especially when on business. I would definitely stay here again in a business trip to Florence.

Review collected in partnership with Hilton Garden Inn

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Delhi
Contributor
19 reviews 19 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent a night in Jan 15- the rooms were very well sized- good amenities inside the room. Food was very good. The hotel also has a food store from where you can buy packed food at night. The hotel offers very good services to see the city - well networked to sight seeing service providers- even local Florence bus tickets... More 

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Italy
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed for 2 nights for a business trip in Hilton Garden Inn. Everything is perfect: cleanliness of the room, bed, pillows, furniture...really everything! The restaurant offers a good selection of dishes for dinner and the breakfast is really complete. A special mention for the staff: kind and always ready to satisfy your needs. Go on like that!

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 23, 2015

Good breakfast, good choice. Asked for a room away from the lift and it was fine. Friendly staff with good English. They have a great taxi service at reception and one is always there within a few minutes. Allowed a late check out which was great. Nice hotel, will stay there for business again.

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Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

We had a short 3 night break to visit and explore Tuscany. This hotel is a great base and has a free underground car park which was very useful. We checked in and the room allocated had a balcony however the wind whistled loudly, we immediately requested a room change. No problem and we were instantly moved. The room is... More 

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Tallahassee
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 13, 2015

It was a pleasant surprise to find this stylish, nicely appointed hotel. Compared to some previous nights in other (non-Hilton properties) hotels in Italy, the Hilton Garden Inn, Novoli was luxurious. The lobby was well decorated with plenty of seating. The staff at the front desk was friendly and accommodating. The room was extremely clean. It had a very contemporary... More 

Was this review helpful? Yes 1
HGI Florence No... H, Direttore at Hilton Garden Inn Florence Novoli, responded to this review

Dear Sir/Madame We are happy to hear that your stay at Hilton Garden Inn Florence Novoli was satisfactory. Your comments will be shared among our employees. We are looking forward to welcoming you again in not only at Hilton Garden Inn Florence Novoli but also at any of our other Hilton hotels Kind regards, Carmine Ponticorvo Hotel Manager More 

1 review
3 of 5 stars Reviewed February 10, 2015

But not good as well. Non friendly hotel reception with one saying, that there are VIP guests and non-VIP guest, who cannot get even the slippers in the room. Overall not a perfect experience - would not recommend for easure. Ok for business.

Review collected in partnership with Hilton Garden Inn

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HGI Florence No... H, Responsabile relazioni con la clientela at Hilton Garden Inn Florence Novoli, responded to this review

Dear guest, We are sorry to hear that you feel this way, however we are most appreciative of your tripadvisor reviews regarding your stay at our hotel. You can be assured that we are most concerned our establishment did not offer you the usual standards expected by guests at Hilton Garden Inn Florence Novoli. We appreciate being advised of any... More 

Schenectady, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 10, 2015

I always enjoy staying at the Hilton Garden Inn in Florence. I especially like it since it is removed from the crowds of downtown historical sites. However, a short bus ride or an "instant" taxi takes you to the sites if you want to go. Another good thing about this hotel is that is one block from a shopping mall,... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGI Florence No... H, Direttore at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, we are really happy and we thank you for your comment on Tripadvisor. We are extremely proud of guarantee a great service as per guest's expectations! See you soon in Florence in the future! Carmine Ponticorvo Hotel Manager More 

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