We arrived in Florence after a week in Tuscany. We've traveled to Italy before, all over Europe many, many times staying in 1-5 star resorts/apartments etc... When we arrived, the Manager met us, as we dragged our suitcases up several flights of stairs (there's no elevator for the final two floors), then showed us round the apartment and pretty much... more

First ,I would like to to be clear that my husband is fluent in Italian and we have been to Florence many times before ,this situation makes it really very easy for us to stay in a serviced apartment,but after driving for 7 hours from the south of France we arrived at the Tornobuoni suites in the late afternoon luckily... more

This is a great place to stay if you want somewhere central to stay in Florence that's not outrageously expensive - and you don't mind not having the full amenities of a hotel. This was fine for us as we ate out all the time. The suites are at the top of an old building on via Tornabuoni which is... more

Tornabuoni 9 was the BEST location, close to out standing restarurants, sight seeing, world class shopping. The perfect location to shop, drop bags and go back out again. Very private, no front desk, but a secured entry with an attendent at the front door. We arrived on a Monday from Pisa at 4pm and met with Larisa to check in.... more

It was a great shame, The buildings are great as are the locations but the treatment was poor considering what you are paying it spoilt the trip. The rooms were not made on arrival at 3pm in the afternoon and had advised that we would arrive at 2pm, the refreshments were not left in the room ! The room was... more

The Tornabuoni suites are aiming at a luxury market so do set expectations... I stayed at the new Ponte Vecchio suites and for the most part these expectations were met. I was met on arrival by Larisa, the very helpful manager of the suites. She was always able to help with my requests throughout my stay. The suite was excellently... more

It is very hard to come up with a definitive rating here - couples and younger people thirsting to explore the Florentine experience may easily rate it as a '5', while older people and business travellers may well leave its premises rather unimpressed. The facts are these : gorgeous views over the rooftops of Florence ( ours, the Belvedere suite,... more

We arrived in Florence late on a Thursday evening. We paid a very expensive taxi driver to take us 10yds from the station to our destination! Janice (the confident American) greeted us professionally and helped us settle in very well. We paid the bill upfront - which was a problem as their credit card machine wasn't working well. The apartment... more

The Tornabuoni suites are beautifully/tastefully maintained with all modern amenities and in excellent central locations. We stayed in the Belvedere suite which is situated in a beautiful pallazzo on Via Tornabuoni ; Florence's prime shoping street. It is within walking distance from all the main sites and boasts stunning views of the Florentine roof tops. The owner's attention to detail... more