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Portrait Firenze

5.0 of 5 Lungarno Acciaiuoli 4, 50123 Florence, Italy
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€350 (EUR)
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Certificate of Excellence 2014
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Portrait Firenze
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96 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our family had an excellent stay in Portrait from 13-17Dec 2014. The room is spacious and the staff are most friendly and helpful. The location is so convenience to many great places and restaurants. Every morning, my husband and my daughter will be running around that area to explore in the cold winter dawn. It will be an excelleny place... More 

Was this review helpful? Yes 1
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear Chang Family, it was an absolute pleasure looking after you all during your holidays, your review and your positive comments are very much appreciated. We are right in the heart of Florence with stunning views over the Arno river and Ponte Vecchio, there are plenty of shops and restaurants nearby and all the museums and historical sites are walking... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Where should we begin, from the moment we pulled up in the taxi we were treated with the utmost attention and willingness to help. we arrived bag-less due to alitalia, and as soon as the 5 minute check in process was completed, they escorted us up to a triple upgraded suite over looking the ponte vecchio and arno river. the... More 

Was this review helpful? Yes
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear James K, it is an absolute pleasure reading your review, thank you for the nice words, you have made my day! We are delighted to help and assist, we believe in genuine and warm hospitality, we strive to create memories, deliver emotions and make our guests feel special. I am happy that you enjoyed your suite especially the user... More 

Contributor
18 reviews 18 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 26, 2015

The 2 nights before Christmas in Portrait Firenze is one of the best experience ever in my life. I was welcomed warmly in the lobby and the girl (sorry I forgot the name) introduced me the information about the hotel as well as the city, and it could be noticed that they've done considerable preparations before I arrive (there aren't... More 

Was this review helpful? Yes
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear Jerry W, please allow me to take this opportunity to thank you for the positive words about the staff and your overall experience. I also appreciate and embrace your comments about our restaurant and In Room Dining. Our Caffè dell’Oro restaurant serves light, fresh menus with seafood and meat from Tuscany and all over Italy, our guests can sample... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2015

Our suite with a view over the Arno river was picture perfect, luxurious and stylish. Beautiful and ample space. Attention to every detail. The staff go beyond the highest expectations. Ever friendly, knowledgeable, helpful, patient. (Francesco deserves a special thanks and mention.) This hotel is a destination in itself. Well done! Highly recommended.

Was this review helpful? Yes
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear Suzaan, thank you for taking the time to write about your stay at Portrait Firenze. it was an absolute pleasure looking after you while in Florence and we are all delighted to hear that you enjoyed your experience with us. Thank you for the kind words and your positive feedback about the staff and especially Francesco. We take pride... More 

Perth, Australia
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 12, 2015

This hotel was quite new when we stumbled across it after a mix up with our previous hotel reservation in November. It was a blessing in disguise. This hotel is stunning- very much into our personal preference of modern hotels with lots of gorgeous natural materials and art, with a splash of vintage. The location also can't be beat. We... More 

Was this review helpful? Yes 1
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear Ames2510, thank you for the positive words about our team, our location and the suite. We are the newest luxury product in Florence and Portrait is an all-suite property so every room is more than just a bedroom, it becomes your “home” in Florence. I am delighted to read that you enjoyed our food too. Italy’s gastronomic tradition shines... More 

1 review
5 of 5 stars Reviewed January 10, 2015 via mobile

I spent with my wife 4 days on january 2015 and the hotel was more than wonderful, the room comes with a free Wifi and ipads which is a greet idea, very friendly and welcoming staff where they upgrade our suite to a higher suite with balcony without any charges. Also, there was an arabian employee there called Baha'a helped... More 

Was this review helpful? Yes
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear Amal A, thank you for the positive feedback and thank you for having chosen to stay with us to celebrate such a special occasion. I am delighted to know that you fully enjoyed your suite, the in-room technology and all the amenties we extended in order to make your honeymoon a very special moment to you both. I would... More 

Charlotte, North Carolina
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2015

Nestled on the banks of the Arno River next to the historic Ponte Vechio sits one of the most charming hotels in all of Italy, the Portrait Firenze. Though new and filled with the latest tech devices, the hotel still keeps the flavor, charm, and great food which Italy is famous for. The rooms are very spacious with all the... More 

Was this review helpful? Yes
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear linda9394, thank you for sharing your experience. I am happy to read that you enjoyed your time in Florence and at Portrait Firenze. It is part of our service culture looking after our guests not only while inside the property but also when out and about in Florence. I sincerely and truly hope to have the opportunity to welcome... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2015

We stayed 4 nights at this hotel, it's one of the best hotels I have stayed at anywhere in the world, from the amazing staff,personal service, room size and fittings, amazing breakfast and the best location in Florence cannot fault this hotel

Was this review helpful? Yes
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear Rob H, it was our pleasure looking after you and your family and personalising your stay. Thank you for the nice words, you have made my day! We hope to have the opportunity to welcome you and your family again in the near future, please do consider Portrait Firenze as your home away from home. Regards, Diego Roggero Hotel... More 

Chicago, Illinois
Contributor
17 reviews 17 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 5, 2015

We had a suite and connecting room overlooking the Arno. The rooms were as beautiful as the view. Lobby and restaurant were fabulously decorated as well. Service was attentive and pleasant. Young and energetic staff. Good stay all the way around.

Was this review helpful? Yes 3
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear mike_chic, thank you for having chosen to stay at Portrait Firenze while in Florence. I appreciate you taking the time write a review about us. We hope to welcome you again in the near future here in Florence and to assist you with the endless discovery of the hidden treasures located in this magnificient city. Regards, Diego Roggero Hotel... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 4, 2015

The Portrait Hotel is an exceptional property in every way. It's location overlooking the Arno river and the Ponte Vecchio made our stay in Florence surreal. In fact, we slept with the drapery open so as to not miss one minute of the exquisite view. Our family enjoyed two suites, rooms 302 and 304, both were beautifully appointed and meticulously... More 

Was this review helpful? Yes
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear mandchutchins, I am truly grateful to you and your family for having chosen Portrait Firenze for your stay while visiting Florence. From your review transpires that you really felt at home while staying here, this is the most important thing of all to us and we all are delighted to have contributed to make this happen I am proud... More 

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Additional Information about Portrait Firenze

Address: Lungarno Acciaiuoli 4, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Portrait Firenze 5*
Number of rooms: 36
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