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Portrait Firenze

Certificate of Excellence
GreenLeadersBronze level
Hotel website
Lungarno Acciaiuoli 4, 50123 Florence, Italy
Best prices for: 1 room 1 guest
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Portrait Firenze
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Portrait Firenze
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126 reviews from our community

Traveler rating
    117
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    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Contributor
19 reviews 19 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I visited The Portrait Firenze on a short stop-over in between two worlds- living for ten months in a remote island nation in SE Asia working with on education initiatives and returning to the pulse and beat of New York City. This hotel was the perfect blend of sophistication, luxury, warmth, and simplicity I needed to clear my mind, relax,... More 

Was this review helpful? Yes
EDMOND
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at many world class properties over the years. I have to rank this one of my top three for many reasons. New, service, staff. Rooms are state of art and beautiful. 100 steps from the oldest bridge and shopping markets on the Arno river. Only 36 rooms available. World class luxury. James Bond would stay here and... More 

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-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear Bryan B Edmond, thank you for the fantastic review, you have made our day! The Portrait Firenze experience is all about emotions and long lasting memories. I do not know if James Bond would stay here and live here however as he said (in the movie The Living Daylights) when you come to Portrait Firenze: "Don't think. Just let... More 

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

For people who want to be in the heart of Florence (with views out your window of the Ponte Vecchio), but have all the amenities of a modern luxury hotel, the Portrait Firenza is an excellent choice. The rooms are new, modern and have thoughtful details throughout. The king size bed and furniture is very comfortable and the bathroom was... More 

Was this review helpful? Yes 2
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear newspeak1, I am delighted to know that you enjoyed your experience and that you tried the rooftop bar in our sister hotel Continentale. You are absolutely right, the rooftop terrace is the perfect place where you can relax in the late afternoon while having a drink and enjoying the spectacular views that only this magnificent city can offer. We... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Potrait Firenze in Florence is a wonderful concept of location, beautiful modern rooms with the utmost privacy and exclusivity! The staff is extremely polite, attentive and well versed on Firenze. The rooms are spacious and well appointed..large bathroom w separate shower and the views of the Arno are spectacular...it's located by the Ponte Vecchio bridge..we highly recommend staying here!!... More 

Was this review helpful? Yes 1
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear Tankster1, thank you for the kind words and positive review. Providing the utmost privacy and exclusivity is certainly part of our concept and I am happy that you felt that way while staying with us. I thank you for the compliments about our staff, I am proud to work with this passionate, polite and attentive team. Regards, Diego Roggero... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed for three nights in the beginning of May. The staff was so friendly and helpful. We felt very welcome from the start and they helped out with excellent restaurant reservations, suggested bars, sights, walks etc. Our rooms as well as the whole hotel were spacious and beautifully decorated. I would like to stay there again. Thanks to Guilia,... More 

Was this review helpful? Yes 1
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear Christina, thank you for your review. We are delighted to know that we made your stay the best experience. We are looking forward to doing it again on your next visit to Florence. It has been a real pleasure having you as our guests and we hope to welcoming you back very soon. Regards, Diego Roggero and the Portrait... More 

Toronto, Canada
Top Contributor
63 reviews 63 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although the view overlooking the Arno was unparalleled, it also meant busy street noise all hours of the day and night. Other than that, the hotel was impeccable in its décor, service and location. All the staff were genuinely personable, eager to ensure that every day of our stay was enjoyable. The rooms were tastefully turned out, spacious in feel,... More 

Was this review helpful? Yes 1
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear msmew8, thank you for the review and for the your suggestions. We will look into the situations you have highlighted, it is important to us to listen to our guests and to make sure everything is perfect for them. I thank you for the nice commments about the staff, as you said they are genuinely happy to assist, and... More 

London
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my first time in Florence. And I'm Italian. I was tired of friends (or strangers; in fact, mostly strangers) from John O'Groats to Towomba telling me how beautiful Florence is with me just nodding along like an idiot pretending that I had been (I assume it's seen as some kind of mortal sin for an Italian to have... More 

Was this review helpful? Yes 5
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear TheTub, I enjoyed very much reading your review! Modern luxury service can also be fun and light-hearted. I am happy that you chose to stay with us and that you fully enjoyed your experience, we hope to see you back very soon. Regards, Diego Roggero and the Portrait Firenze team Hotel Manager More 

Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Portrait Firenze mid-March and really enjoyed our stay. When you arrive there is no reception desk, instead you are seated comfortably in the lounge, served coffee, checked in and your bags are taken care of and then you are taken to your room. We booked a river view suite and stayed on the sixth floor which... More 

Was this review helpful? Yes 2
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear pvbrooks, thank you for sharing your experience with the other tripadvisor travellers. Leonardo is a strong asset to our team and I am happy to know that also Caterina and Matteo made lasting impressions. You are absolutely right in saying that "It felt like we were staying with Florentian friends rather than a hotel", this is the high level... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2015

Everything about this hotel is AMAZING!From the VIEWS, to the design/decor, and of course this location and let's not forget the staff ... Its all TRULY UNBELIEVABLE! A fairly new hotel so still a bit of a hidden gem. I was told by a few people to stay at JK place or St Regis but boy am I glad that... More 

Was this review helpful? Yes 2
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear andyldama, thank you, you have made my day! I cannot thank you enough for the words you chose in order to compose your review, to my opinion they perfectly describe Portrait Firenze and its soul. Words such as staff, little oasis, boutique hotel, Ferragamo modern touches, special place... and the sentence you wrote "I wanted to feel I was... More 

Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 14, 2015

Our 15 day trip to Italy included stays in Rome (4), Florence (3), Venice (3) and Sorrento (4). If we planned the trip again, we would not change anything about the cities we visited, the number of days in each or the hotels we chose. Using each city as a home base, we were able to explore so much of... More 

Was this review helpful? Yes 1
-D_Roggero-, Direttore at Portrait Firenze, responded to this review

Dear Mike E, thank you for this detailed review. I am very happy to read that you enjoyed the suite, its features and the location and I am delighted to know that Baha, Matteo, Laonardo and Dario made lasting impressions. We are looking forward to welcoming you again. Diego Roggero Hotel Manager More 

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