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Portrait Firenze

5.0 of 5 Lungarno Acciaiuoli 4, 50123 Florence, Italy
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Certificate of Excellence 2014
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Portrait Firenze
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Portrait Firenze
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66 reviews from our community

Traveler rating
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28
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2
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I Made a reservation for one night after 4nights in 5star hotel in Rome upon arrival I was surprised by the warm welcome from the very moment of arrival helpful staff, very friendly a young lady called Catrina sit with us more than half an hour explaining with a large smile what we can do to see every thing during... More

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Carbondale, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We are concluding a 6 day stay in Portrait Firenze and have frequently visited Florence the past 50 years. Never did we imagine a hotel with such an exceptional location would also afford the highest level of service, style, comfort, and technology. Portrait has clearly surpassed all other hotels here. Thoughtfully designed by the Ferragamo Family and aided by a... More

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We just spent 5 nights in this most delightful new hotel, beautifully perched on the Arno, and facing its sibling across the river, the Lungarno, which was the first hotel from the Ferragamo family. The Jr. suite was stylishly appointed, with king size bed and generous sofa facing a flat screen TV and a separate living room with another TV,... More

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay in this hotel enormously. During most of my stay (8 nights) I stayed in a one bedroom suite overlooking the Darno and the Ponte Vecchio. Positive: The suite was beautiful- comfortable, spacious, great bathroom, and a cleverly designed kitchen that was hidden when not in use by by lacquered doors. The windows actually open, and hearing... More

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Florida
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A+++++++ Can't say enough great things about the Portraits Hotel. We (my husband and I 30 year old from NYC)will definitely be back and we will def send our friends and family here. Don't stay anywhere else in Florence. Staff and concierge was A+. Room was A+ and spacious. Every detail in the room was perfect and thought out. We... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The service level is insane, decor makes you feel chic, even in your jeans and Birkenstocks. We wanted to move in and live with all the beautiful people who worked there and stayed there. The Breakfast was wonderful and they will accommodate any request. Looking forward to our next visit.

Was this review helpful? Yes 1
Florida Keys
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We are a couple in our mid 60's who enjoy comfort. We were surprised to find that this isn't very near the top rated hotel in Florence. Great sized rooms. Well appointed and our every request was met with immediate accurate advice. The first person who greeted us was Leonardo. He is a tremendous asset to Portrait. The entire staff... More

Was this review helpful? Yes 1
Houston
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I debated whether to give this 4 or 5 stars, and would have loved to give this review a 4.75 stars. This had to be one of the most unique and amazing experiences in customer service, beauty, and elegance of a hotel I have ever had the pleasure of staying in. Staying here was a definite highlight of our Italy... More

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Katonah, New York
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The redo of Lungarno Suites hits all the right notes. At every request the team was ready Tto serve and they did a great job. Carolina was the standout but there were many close competitors. I'm ready to book my return trip.

Was this review helpful? Yes 3
Houston, Texas
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 17, 2014 via mobile

This hotel ticks all the boxes for those who prefer the "boutique" experience. Before we ever arrived we were sent questionnaires by our lifestyle manager Cinzia, who was readily available to research any questions before and during our stay. She also asked us to send a picture of ourselves, which showed up on the free iPad in our suite. I... More

Was this review helpful? Yes 1
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Additional Information about Portrait Firenze

Address: Lungarno Acciaiuoli 4, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Portrait Firenze 5*
Number of rooms: 36
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