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All 458 Florence hotels

Hotel Santa Croce

2.0 of 5 Hotel   |   Via De Bentaccordi, 3, 50122 Florence, Italy
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Hotel Santa Croce
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Ranked #29 of 458 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed December 19, 2014
EdmundasMaiga London, United Kingdom
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369 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2014

Our stay in a hotel was a real pleasure from the first second to the very last one. Building itself has a long history and hasn't changed for decades - which adds a delicate charm and warmth. Staff was very helpful - delivered professional and friendly service. I've studied tourism management myself and can honestly say - this hotel is... More 

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Edmund, your words are wonderful. Thank you for sharing your lovely experience, we are very honored that you consider us a great example how hotel management should be done. THANK YOU SO MUCH, it's very rewarding for us. We hope you'll come back asap. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

Texas, United States
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 19, 2014

We arrived around 10AM, we were greeted with fresh juice and the staff held our bags until check-in. After exploring the city a little bit, we came back to the hotel and our bags had been brought up to our room; we were also pleased to find out we had been given a larger room since they had some availability.... More 

Was this review helpful? Yes 2
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guests, would you like another our fresh juice :-) ? Come back soon and we'll be glad to offer you more ! We know that blood orange was your favorite juice. We're very happy you had a very great time here. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

Malta
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 17, 2014

Just spent 10 days in Florence in this hotel...I needed a good base in the vicinity of main attractions. After reading reviews from other travellers about this place, I just booked. And today I can say that I was not disappointed. First of all, we were welcomed and made feel at home by Mario and Gabriele. Mario was always ready... More 

Was this review helpful? Yes 4
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Roberta and Martin, it was a real pleasure to meet you and having you as our guests for 10 days. You're two lovely persons and we thank you for choosing our Hotel. Come back soon, we are waiting. Hugs, Mario, Gabriele and Staff Hotel Santa Croce More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2014

Me and my fiancé visited four different cities in Italy: Rome, Milan, Venice and Florence in our trip. With no doubt this one was the best hotel in Italy. All the staff is very nice and friendly. Mario gave us all the tips to discover the city and Gabriel had done a great cappucino every morning. They were always with... More 

Was this review helpful? Yes 2
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guests, We have no words for this wonderful review, thank you so much for sharing it. We are very honored that you consider us, without any doubt, the best hotel in Italy and hope you'll be back very soon for another great stay. Warm Regards, Mario, Gabriele and Staff Hotel Santa Croce More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 15, 2014

Small and cosy hotel with character, amazing location - heart of Florence, so many nice restaurants, bars around. Good prices, very friendly, always helpful and professional staff. Great service. Thank you. Grazie!

Was this review helpful? Yes 2
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Aruna, thank you so much for this wonderful review and for sharing your great experience. We're waiting for your next stay at Hotel Santa Croce. Sincerely, Mario, Gabriele e Staff Hotel Santa Croce More 

Aachen, Nordrhein-Westfalen, Germany
1 review
5 of 5 stars Reviewed December 8, 2014

The location of the hotel is perfect in as small alley within the Old City with many restaurants and bars nearby and just a few minutes walk to all major tourist locations. Staff was really helpful and very friendly. Each room has its own name and character. I definitively recommend this place to everybody who wants to explore the city... More 

Was this review helpful? Yes
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Georgios, Thank you for writing this wonderful review, we are very happy that you enjoyed throughout your stay in our hotel. Thanks again for sharing your great experience...we hope to see you again as soon as possible. Best regards, Mario Gabriel and Staff Hotel Santa Croce More 

Sydney, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 3, 2014

Our stay in Florence was fabulous and made better by our choice of hotel. The Santa Croce Hotel is located in the centre of everything, with so many of the key sights five to ten minute walk away. It is great to be able to pop in and out throughout the day if required to drop off shopping etc. Mario... More 

Was this review helpful? Yes 2
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest, thank you so much for sharing your wonderful experience at Hotel Santa Croce and for pointing out the various services offered. We're very happy you enjoyed everything during your stay and we hope you'll be back asap. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

Groningen Province, The Netherlands
1 review
5 of 5 stars Reviewed December 1, 2014

Florence is a beautiful place to visit. This experience is even greater when you're staying in a nice hotel in the heart of the city. The staff personnel were very friendly and always helpful. The rooms were cleaned every day, and the bathroom had a nice shower. The prices were very low when compared to most other hotels in Florence.... More 

Was this review helpful? Yes
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest, we're honored for these lovely words you wrote about your stay at Hotel Santa Croce. Thank you so much for sharing this wonderful experience here, we're very happy that you enjoyed every detail. We hope you'll come back asap. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2014 via mobile

What an incredible place. I had a very pleasant stay at hotel Santa Croce. It is so close to all the special places. My son loved the little Pinocchio store, just steps from the hotel. The staff was professional and very helpful with all my needs. I cannot wait to return. I will definitely stay here again. Thank you all... More 

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest, thank you so much for choosing our Hotel for your stay in Florence and for sharing this your wonderful experience here. It was a pleasure for us to host your nice Family and we're very happy your son enjoyed Pinocchio shop very close to the Hotel :-D We hope you'll come back to Hotel Santa Croce for your... More 

Madison, Wisconsin
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 23, 2014

It almost seems that we stayed at a different hotel after reading the previous Tripadvisor reviews. The room we stayed in had old, worn carpet that smelled badly. We had to leave the window open all night because of the smell - we woke up in the morning with lots of bug bites - I'm assuming from the insects coming... More 

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Are you sure that you stayed in our Hotel ? From that you wrote it seems that you made a mistake publishing your review, because it disappoints clearly all the others reviews that pay a lot of compliments on what you mentioned as a dislike. The cleaness is one of the strong points that we daily take care of it,... More 

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Additional Information about Hotel Santa Croce

Address: Via De Bentaccordi, 3, 50122 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Santa Croce 2*
Number of rooms: 10
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Also Known As:
Santa Croce Florence
Santa Croce Hotel Florence
Hotel Style:
#28 Business Hotel in Florence
#34 Family Hotel in Florence
#38 Romantic Hotel in Florence

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