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All 461 Florence hotels

Hotel Santa Croce

2.0 of 5 Hotel   |   Via De Bentaccordi, 3, 50122 Florence, Italy
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Hotel Santa Croce
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Ranked #31 of 461 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Roberta C Malta
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352 reviews from our community

Traveler rating
    223
    107
    18
    4
    0
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79
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Malta
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just spent 10 days in Florence in this hotel...I needed a good base in the vicinity of main attractions. After reading reviews from other travellers about this place, I just booked. And today I can say that I was not disappointed. First of all, we were welcomed and made feel at home by Mario and Gabriele. Mario was always ready... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and my fiancé visited four different cities in Italy: Rome, Milan, Venice and Florence in our trip. With no doubt this one was the best hotel in Italy. All the staff is very nice and friendly. Mario gave us all the tips to discover the city and Gabriel had done a great cappucino every morning. They were always with... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Small and cosy hotel with character, amazing location - heart of Florence, so many nice restaurants, bars around. Good prices, very friendly, always helpful and professional staff. Great service. Thank you. Grazie!

Was this review helpful? Yes 1
Aachen, Nordrhein-Westfalen, Germany
1 review
5 of 5 stars Reviewed 1 week ago

The location of the hotel is perfect in as small alley within the Old City with many restaurants and bars nearby and just a few minutes walk to all major tourist locations. Staff was really helpful and very friendly. Each room has its own name and character. I definitively recommend this place to everybody who wants to explore the city... More 

Was this review helpful? Yes
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Georgios, Thank you for writing this wonderful review, we are very happy that you enjoyed throughout your stay in our hotel. Thanks again for sharing your great experience...we hope to see you again as soon as possible. Best regards, Mario Gabriel and Staff Hotel Santa Croce More 

Sydney, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay in Florence was fabulous and made better by our choice of hotel. The Santa Croce Hotel is located in the centre of everything, with so many of the key sights five to ten minute walk away. It is great to be able to pop in and out throughout the day if required to drop off shopping etc. Mario... More 

Was this review helpful? Yes 2
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest, thank you so much for sharing your wonderful experience at Hotel Santa Croce and for pointing out the various services offered. We're very happy you enjoyed everything during your stay and we hope you'll be back asap. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

Groningen Province, The Netherlands
1 review
5 of 5 stars Reviewed 2 weeks ago

Florence is a beautiful place to visit. This experience is even greater when you're staying in a nice hotel in the heart of the city. The staff personnel were very friendly and always helpful. The rooms were cleaned every day, and the bathroom had a nice shower. The prices were very low when compared to most other hotels in Florence.... More 

Was this review helpful? Yes
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest, we're honored for these lovely words you wrote about your stay at Hotel Santa Croce. Thank you so much for sharing this wonderful experience here, we're very happy that you enjoyed every detail. We hope you'll come back asap. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

What an incredible place. I had a very pleasant stay at hotel Santa Croce. It is so close to all the special places. My son loved the little Pinocchio store, just steps from the hotel. The staff was professional and very helpful with all my needs. I cannot wait to return. I will definitely stay here again. Thank you all... More 

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest, thank you so much for choosing our Hotel for your stay in Florence and for sharing this your wonderful experience here. It was a pleasure for us to host your nice Family and we're very happy your son enjoyed Pinocchio shop very close to the Hotel :-D We hope you'll come back to Hotel Santa Croce for your... More 

Madison, Wisconsin
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It almost seems that we stayed at a different hotel after reading the previous Tripadvisor reviews. The room we stayed in had old, worn carpet that smelled badly. We had to leave the window open all night because of the smell - we woke up in the morning with lots of bug bites - I'm assuming from the insects coming... More 

Was this review helpful? Yes
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Are you sure that you stayed in our Hotel ? From that you wrote it seems that you made a mistake publishing your review, because it disappoints clearly all the others reviews that pay a lot of compliments on what you mentioned as a dislike. The cleaness is one of the strong points that we daily take care of it,... More 

Groningen, The Netherlands
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a pleasant stay in this hotel! Positive: - Very friendly staff. Assisted me whenever I asked, borrowed me a plug for my laptop. - Clean. Rooms were cleaned every day, bathroom was especially clean. - Good location. - Good price. Negative: - Bed was a bit hard, but some people might like this. - The (free) wifi was... More 

Was this review helpful? Yes
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest, Thank you for your review, we're very happy you enjoyed our services. Regarding the beds, there're some soft and other less soft, so for the next stay let us know previously your needs. About Wi-fi, sometimes it's possible there could be temporary slowdowns from the internet's company, but our network is perfectly working. We hope you'll be back... More 

Germantown, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for our 5th anniversary trip to Italy. The hotel is a historic location, and as such, is a tight squeeze. Please don't let this deter you! The brothers who run Hotel Santa Croce are so kind and welcoming and are quick to offer assistance when needed. The rooms are comfortable, and the hotel is... More 

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest, we're honored for these beautiful words you wrote about your stay at Hotel Santa Croce. Thank you so much for sharing this wonderful experience here, we're very happy that you enjoyed every detail. We hope you'll come back asap. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

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Additional Information about Hotel Santa Croce

Address: Via De Bentaccordi, 3, 50122 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Santa Croce 2*
Number of rooms: 10
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Also Known As:
Santa Croce Florence
Santa Croce Hotel Florence
Hotel Style:
#24 Business Hotel in Florence
#35 Family Hotel in Florence
#42 Romantic Hotel in Florence

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