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Hotel Santa Croce

#32 of 463 Hotels in Florence
Certificate of Excellence
Via de Bentaccordi, 3, 50122 Florence, Italy
Hotel amenities
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Hotel Santa Croce
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464 Reviews from our TripAdvisor Community

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Traveler rating
    300
    136
    20
    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Eagan, Minnesota
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW

From the minute you walk into this hotel, you will feel welcomed and valued. Mario, his brother and the entire staff treat you like family. Their goal is to make your holiday stress- free and without hassles. The rooms are modest but extremely clean. You will be swept up by the history that surrounds you in this hotel. The hotel... More 

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guests, thank you so much for taking the time to write a lovely review about your stay here. We're delighted to read that you enjoyed every aspect of your visit, and that you are hoping to return again. We look forward to hopefully welcoming you again soon. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

Boulder, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We got to the hotel after 6 pm and the woman at the desk would not help us with our luggage. We had to climb very narrow stairs with our luggage and just about threw our backs out. Once in the room, we could hear, late into the night, the voices of people in the narrow street below our window.... More 

Was this review helpful? Yes
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Prepare yourself for no elevator, but other than that this hotel is very nice. The staff are super helpful and sweet. It is two blocks from a laundromat and within walking distance of many tourist sites in Florence. I was really happy with the comfortable bed and the clean bathroom.

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Carol, we are happy to see that you enjoyed your time here at our hotel, and that you were pleased with the service we have to offer during your stay. We remind you the stairs are typical of an historical building dating back to the 600s. Thank you for choosing to stay at Hotel Santa Croce and for taking... More 

Vancouver
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Parts of this hotel date back to the 6th Century. It's a heritage building and thus doesn't have as many of the mod-cons as some may want. But if you love history, this place is for you. It's right next door to the building where Michelangelo lived as a young boy. The street is one of those narrow ones, in... More 

Was this review helpful? Yes 2
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Mersenne, Thank you for choosing to stay at Hotel Santa Croce and for taking the time to write such a wonderful review. We're very happy to see that you enjoyed your time here at our hotel very close to some important places of Michelangelo's life, and that you were pleased with everything we have to offer, from our Customer... More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had an amazing experience during my stay in Florence, also thanks to Hotel Santa Croce. The location in perfect, right in the historical centre, a walking distance far from everything. Nearby you will find a lot of souvenir shops, supermarkets, farmacies etc. The staff is very welcoming, helpfull and gave me ideas of where to go and what to... More 

Was this review helpful? Yes 2
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Alina, we are very happy you enjoyed everything during your stay and we hope you'll be back asap. Thank you so much for sharing your wonderful experience at Hotel Santa Croce, it's very important for us and next guests. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

Madrid, Spain
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Hotel Santa Croce for three days with our kids. The rooms were a bit small, and the bathrooms were even smaller. But the people at the front desk, particularly the brothers, Mario & Gabriel more than made up for it with their kindness. Within minutes of our arriving, they had wooden toys from the nearby shop ready... More 

Was this review helpful? Yes 2
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest Milosz, Thank you for your great review, we're very happy you enjoyed our services. We're very happy you had a great time here with all of us. We hope you'll be back asap. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

Hastings, Nebraska
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Walking distance from all of the major sights, yet in a peaceful neighborhood. Since the hotel is located in the historIc car-free zone, we parked at the free lot at Piazzale Michelangelo and took a cab to and from the hotel (about 13 euros, including the 5 € charge for baggage). Breakfast included all the coffee I could drink, a... More 

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Mr. David, thank you so much for your wonderful review, we are very happy that you enjoyed all of our services. Regarding the arrival by car, we would like to remind to each Guest that even though the hotel is in the limited traffic area (ZTL) because we are in the heart of the historical center, you can enter... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel for two nights.It was located within walking distance to most of the historical sights.The room was small but no problem we were out most of the day.The room had air conditioning.The bathroom was spotless. Wifi worked very well. The staff were very very friendly and helpful. We enjoyed our stay.

Was this review helpful? Yes 4
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest Ferijan, thank you for writing this review and appreciating your stay in our Hotel. Regarding the characteristics of the room, including the size, we remind that everything is clearly described on line before the Guest confirm the reservation. We hope to have you here again Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

Surrey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Two young entrepreneur brothers bought this small hotel, spiffed it up, hired some great staff, set reasonable rates and went to work. Nicely done boys! One or the other or an employee was always there to provide friendly service and answer all questions. A typical continental breakfast is provided each morning and the location means most major sights are within... More 

Was this review helpful? Yes
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Elderados, thank you so much for taking the time to write this lovely review. We're delighted to read that you enjoyed every aspect of your visit. We look forward to hopefully welcoming you again soon. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights and will definitely return should we visit Florence again! The staff were so kind and offered great advice for site seeing. By far the smallest room we stayed in but it had the essentials and the best location. Wifi worked well and the water had good pressure and temperature. The history of the hotel... More 

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Simeone, Thank you for staying with us, we work hard to make our Guests happy. We appreciate your feedback and we are very happy you had a great time here ! We look forward to hopefully welcoming you again soon. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

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