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Hotel Santa Croce

#29 of 458 Hotels in Florence
Certificate of Excellence
Via De Bentaccordi, 3, 50122 Florence, Italy
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Hotel Santa Croce
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Ranked #29 of 458 Hotels in Florence
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
mucksavage Dublin, Ireland
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416 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Contributor
15 reviews 15 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Pros: Staff could not be nicer or more helpful - just amazing. Location is great. Hotel is perfectly tidy. Price is among the cheapest in Florence. Good Wifi. Cons: But it is still a 2* hotel. The rooms are tiny, with barely enough room to walk around the bed. (I understand that the building is ancient ... but the rooms... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic. I went in a family vacation last month (March 2015) and can not be happier that my stayed in Florence was in this cozy hotel. It is very well located to shops, Restaurants & the most beautiful place "The Duomo" and the Uffizy Gallery is only few steps away. The hotel staff made our stayed a memorable time. They... More 

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is a great value and its location gets an A+.A walking distance to the most beautiful landsmarks of Florence. The rooms are clean and a good size, only the shower box is a little small but manageable. The hotel staff is great! very friendly and helpful, they really made us feel welcome as they were always available to... More 

Was this review helpful? Yes 1
Stoughton, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently, my husband and I went to visit our son who is spending a semester abroad studying in Florence, and we were fortunate enough to stay at a little hidden gem tucked away on a charming street just a few steps from the Piazza Santa Croce called the Hotel Santa Croce. Run by two very hip and hands-on brothers, Mario... More 

Was this review helpful? Yes 1
Florence, Italy
1 review
5 of 5 stars Reviewed 1 week ago

Just fantastic friendly service. Great location. Would love to come back again and stay longer. Felt like home and 24 hr reception. Close to great night dinning and bars and walking distance to pretty much everything we wanted to see. Mark and Kate

Was this review helpful? Yes
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Mark and Kate, thank you so much for sharing your lovely review and for pointing out some important services of our Hotel. We're very happy you felt like at home and you had a very great time here. We hope to see again as soon as possible. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

Norco, California
1 review
5 of 5 stars Reviewed 1 week ago

Me and my kids had a great time, staff is caring and go the extra mile, if I ever go back to Florence I will for sure be back here, great location, very nice breakfast, within walking distance to all amazing Florence!!

Was this review helpful? Yes
Albertson, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel is located a few blocks from the Uffizi and is a 20 minute walk from the train station. It is a 12 room hotel, yet the front desk is staffed 24 hours a day by very friendly and helpful people. A light breakfast is served from early morning to late morning complete with cappuccino. The room was very... More 

Was this review helpful? Yes
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Family, thank you so much for this wonderful review. We are truly delighted that you enjoyed your time in the heart of the historical center, the services and, especially, the passion that we put into our work every day. It was a pleasure for us to host your lovely family and we hope to have you back here as... More 

Oxford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is an excellent, small hotel on a quieter narrow lane. About 15-20 mins walk from the central train station across the city-centre, so very close to the Uffizi, Duomo, etc. Staff give lots of helpful advice, maps, and food recommendations (and juice when you arrive!). They are also happy to hold your bags if you arrive early for check-in... More 

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guests, Thank you so much for sharing your lovely review, we're very happy you had a wonderful time at the Hotel Santa Croce. We hope you'll be back soon. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Myself and three friends of ours stayed in a 4 person room here, and our stay was really great. We were able to leave our bags for the whole day until our room was ready, and in the meantime we got free refreshments as well. The place was clean and did the job for sure. The staff were very pleasant... More 

Was this review helpful? Yes 2
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Jake, We're very happy you had a great time with your friends here. Thank you so much for writing this good review. We hope you'll come back as soon as possible. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More 

Gothenburg, Sweden
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Convenient to walk to most tourist sites in Florence. Service was great, we had problems with our toilet flush for a night and immediately they replaced it the next day and they even waived our city tax fee for the inconvenience. Mario and all the other receptionists were very helpful in answering all our questions and even gives you a... More 

Was this review helpful? Yes 2
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guests, we are very happy that you enjoyed all the details of your stay and especially the replacement flushing of your bathroom, it may happen that something breaks but we do our best to not create discomforts to all of our Guests :-) and thanks again for appreciating our customer service and immediate action. We are pleased that you... More 

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