We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 460 Florence hotels

Hotel Santa Croce

2.0 of 5 Hotel   |   Via De Bentaccordi, 3, 50122 Florence, Italy
Hotel amenities
Save Saved
You added Hotel Santa Croce to your Saves list
Hotel Santa Croce
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
93%
Ranked #33 of 460 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Annie H Hobart, Tasmania, Australia
Write a Review

296 reviews from our community

Traveler rating
    184
    94
    15
    3
    0
See reviews for
67
102
27
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hobart, Tasmania, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

I recently stayed for a week in the beautiful B&B Hotel Santa Croce. I cannot speak highly enough of this quaint boutique hotel and it's owners Mario and Gabrielle. The location is superb. Easy walking distance to everything you need to explore Florence and the region. SM Novello train station is close by for your day trips and you could... More

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a very nice bed and breakfast in an amazing location in the old town of Florence. It is literally 3-4 minutes from Piazza del Duomo, 30 seconds from Palazzo Vecchio, 1 minute from Basilica of Santa Croce, 12-15 minutes from the train station. So in short, it's perfectly located to explore the beautiful old city. The building itself... More

Was this review helpful? Yes 4
Santa Monica, California
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in the heart of old town Florence, the location is perfect for walking everywhere. Even better, however, is the service we received from the staff at the hotel. Mario and Gabriel, the owners, went out of their way to help us with all the things that travelers deal with. Besides having a wealth of information on their city history... More

Was this review helpful? Yes 7
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Ceci, thank you so much for this lovely review. We are truly delighted that you enjoyed whole stay at Hotel Santa Croce and, especially, the passion that we put into our Hotel every day. It was a pleasure for us to help you with your flight's problem and we're very satisfied that you appreciated it so much. We hope... More

Texas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this location based on location and budget. We wanted to be central but wanted to save some money as well. The small hotel is pretty easy. Once you're in, you are greeted by one of the friendly staff members and brought a refreshing welcome drink. The guys help you with your luggage and get you checked in pretty... More

Was this review helpful? Yes 4
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Rudy, we appreciate so much you wrote this wonderful review about your stay at Hotel Santa Croce; we like it especially for a lot of details you pointed out, they're very important for other Guests that would like to book a stay here. We're glad that you enjoyed all our services and suggestions, also for the Trattoria Anita ;-)... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife & I stayed here two nights on our honeymoon. They surprised us with a small bottle of champagne in our room! The staff were extremely friendly & helpful. They made delicious custom ordered cappuccinos and espressos during the free breakfast for us! The breakfast was simple...but tasted just fine and filled us up. Hotel was located in a... More

Was this review helpful? Yes 2
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guests, thank you so much for sharing your wonderful experience at the Hotel Santa Croce, it's very important for us. We're so glad that you enjoyed the whole stay, especially the facilities of our hotel. And we're happy too that you appreciated our present for your Honeymoon. Congratulations again !!! We hope to see you again very soon, with... More

UAE
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Basic hotel right near the Santa Croce church. Stayed with family including 2 kids. We walked to most of the places. Ok for a short stay. No elevator, but the front office staff assisted us with the luggage. There was a Laundromat nearby the hotel where we did the laundry in one hour.

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest, thank you so much for this wonderful review you wrote. We're so glad you enjoyed all our services and, above all, you pointed out that our staff carries the luggage in the rooms. It was a very pleasure for us to host your Family. We hope to see you soon in our Hotel. Sincerely, Mario, Gabriele and Staff... More

Waterloo, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were at this hotel for 2 nights in July 2014. It is a family run hotel and everyone we spoke with was very kind and friendly. Nothing pretentious. Any help we asked for was cheerfully provided, whether restaurant recommendations, train schedules, or planning museum visits. Centrally located, our days were walking tours from the hotel. The rooms were small... More

Was this review helpful? Yes 2
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Glenn, We're very happy that you enjoyed every detail of your stay at Hotel Santa Croce, especially our suggestions and our help to plan the visits to the most important historical and artistic sites, to which we're very close. And we're very pleased too that you enjoyed our breakfast buffet included in the price and the typical restaurant, an... More

Lagos, Nigeria
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I loved Florence so much, I changed my entire plan to stay an extra day! And this hotel made that easy. Only challenge I had was with the fact that the room wasn't sound proof. I'll avoid the ground floor room next time (oh yeah, I'll definitely go back!)!!!

Was this review helpful? Yes 1
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Yetunde, thank you so much for your nice review. We're so glad that you enjoyed the stay at our hotel and especially its location, the price and our hospitality. We hope to see you again very soon. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce More

Washington, DC
Top Contributor
202 reviews 202 reviews
60 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an excellent value in an ideal location in Florence! The staff went out of their way to make me comfortable, provide maps, directions, etc. The rooms are clean and functional, with great wifi connections throughout the hotel. My room was on the top floor and the guy behind the desk took my bags up without asking. They even... More

Was this review helpful? Yes 6
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Decoamie, your review is really Amazing :-) Thank you so much for sharing your lovely experience at Hotel Santa Croce. We're very happy that you pointed out many of our strengths and that you enjoyed everything about your stay here. We hope you'll come back asap. Many Greetings, Mario, Gabriele and Staff Hotel Santa Croce More

London, United Kingdom
Top Contributor
93 reviews 93 reviews
42 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's not every day I find an inexpensive small hotel with real quality. Too often, basic amenities, including service, are sacrificed to lower the room rate. The Santa Croce is the exception to this rule. Don't get me wrong. The hotel is as simple as you'd expect in this price range: rooms are basic, the bathrooms small, and the walk... More

Was this review helpful? Yes 5
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Rascal, thanks for the "valuable definition" you gave us and, especially, for considering our Hotel the best one you stayed in Firenze, among many in which you have been. We're honored for these wonderful words and it's a great satisfaction for our work. We hope you'll be here again for your next stay in Firenze. Sincerely, Mario, Gabriele and... More

Owners: What's your side of the story?
If you own or manage Hotel Santa Croce, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Santa Croce? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Santa Croce

Address: Via De Bentaccordi, 3, 50122 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Santa Croce 2*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Tingo, Hotels.com, TripOnline SA, Odigeo and Venere so you can book your Hotel Santa Croce reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Santa Croce Florence
Santa Croce Hotel Florence

93 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (52)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (15)
Viewed
Dining (3)
Viewed
Bathroom (3)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (19)
Viewed
Room/suite (10)
Viewed
Dining (4)
Viewed
Bathroom (5)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Florence with
any amenities