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Hilton Florence Metropole

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Via del Cavallaccio 36, 50142 Florence, Italy
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Hilton Florence Metropole
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1,175 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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  • All months
    (1175)
  • Mar-May only
    (286)
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Wigan
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely hotel and rooms were spotless. Beds really comfy and breakfast excellent. The only thing I would point out is the lack of information regarding use of facilities. Make sure you book an executive room if you want to use the roof terrace. I only booked this hotel because of the roof terrace but was not able to use it... More 

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Burgos, Spain
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I booked on this hotel because of the good opinions on this web. The hotel is good, but it is far away from the city centre and there is not a good combination of city buses. The bus offered by the hotel is not very frequent and if it is full of people (only 29 seats is not enough in... More 

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Dubai, United Arab Emirates
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Amazing rooms, A good Shuttle Service to SMN Raily station, Friendly staff. This place is bit far from the city center but still convenient because of there shuttle service. rooms are specious and comfortable. Although the room service is bit expensive. (We ordered a Pizza and later bottle of grape) (total they charged 14 Euros which i think is bit... More 

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Miami, Florida
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very modern. I loved the rooms we stayed in, and my boys were so happy there were channels in English. It's not close to city center but they have a shuttle that transports you back and forth. The gym and whirlpool are nice. The staff was friendly. I would recommend this hotel to anyone.

Review collected in partnership with Hilton Hotels & Resorts

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Guelph, Canada
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for business in July 2015. The hotel and rooms are nice. This is a bit outside of town, but they do offer a free shuttle to and from Florence, and if not available taxis come quickly. This hotel is not close to any other restaurants, so if staying there for an extended stay like us, we had tried... More 

Review collected in partnership with Hilton Hotels & Resorts

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Boston, Massachusetts
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently spent 3 nights at this hotel. I'm writing this review because we had a difficult time locating the complementary shuttle that takes you from the Florence (Firenze) Santa Maria Novella train station to the hotel based on outdated information from year old reviews on Tripadvisor. The stop is NOT in front of the Burger King or McDonalds at... More 

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MINNEAPOLIS, MN
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is adequate at best. The Executive lounge is probably the worst I've ever seen. The hot appetizers were fried potatoes and fried potatoes. The view is beautiful but there is bird droppings on all the outside furniture. I actually really like the room itself. Air conditioning worked well and the layout is very unique and the rooms are... More 

Was this review helpful? Yes 1
Toronto, Canada
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed only one night to see Florence on our honeymoon...we wish we stayed longer. The hotel was great - very clean and modern. It had a free shuttle that took you into the main area of Florence which was a godsend since people drive like maniacs in Italy. The hotel had a restaurant but we ate lunch at the... More 

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Bangkok, Thailand
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Travelling with a car to Florence can be difficult during the height of summer season because it will be very difficult to find parking space. So the best thing we did was to find a hotel right outside Florence with free parking space and provides shuttle service to and from The old city. This is what we got from Hilton... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We spent two days at the Hilton Metropole Florence and were disappointed in comparison to our other Hilton experiences. The quests rooms were relatively well appointed, but were dated an in need of cosmetic repairs to things such as loose bathroom tiles, cracked walls, and a fresh coat of paint all around. The rooms are unusual in that there is... More 

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Hotel Review Summarization

What travelers say

  • Executive Lounge(25)
  • Free shuttle(17)
  • Train station(11)
  • Very nice(10)
  • City center(5)
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481 photos of this hotel

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