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All 461 Florence hotels

Hilton Florence Metropole

4.0 of 5 Hotel   |   Via del Cavallaccio 36, 50142 Florence, Italy
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Ranked #168 of 461 hotels in Florence
A recent review
4 of 5 stars reviewed today
Batica13 Stari Banovci, Serbia
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860 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Stari Banovci, Serbia
2 reviews
4 of 5 stars Reviewed today NEW

Great hotel! rooms are very comfortable, food is great..just whatch out-if you are booking room by promo prices, you can get much smaller but still very stylish accomodation .Shuttle bus connects it with Florence center every one hour. indoor swimming pool is available but all, even wi-fi is extra charged.

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A very comfortable place to stay, particularly good if you have driven to Florence as hotel is very close to Autostrade & Super strade. Easy to take a taxi into the centre, or they run a dedicated bus service. Nice rooms, most helpful & knowledgeable front desk staff makes for a very pleasant stay, been there twice & would definitely... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel has a good sitting arrangement at the lobby.The hotel staff were very helpful and smiling.The food did not have choices for vegetarians,but the buffet breakfast was nice.Over all a memorable and good stay.

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Tampa, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first stop in Italy on our honeymoon and the staff certainly made us feel so special!! We felt that the shuttle service was very convenient and made for an easy transition to the train when we left. Wouldn't hesitate to stay here again, staff was wonderful!!

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Sydney, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

They have an excellent free shuttle to and from the city centre. We really enjoyed the spa. It was the best we have ever seen. We used it every day! Staff were most helpful and the price offered great value for money. We would definitely stay again.

Review collected in partnership with Hilton Hotels & Resorts

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The shuttle service was infrequent. During peak hours (9.30 am and 8.45 pm), some people were left having to catch a cab as the bus was full. Very disappointing. Some had to bargain to remain on the bus and having to sit on the aisle as they wouldn't allow standing passengers. The air conditioning was terrible. The indoor temperature equated... More

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Top Contributor
61 reviews 61 reviews
54 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a mixed experience during recent stay. Hotel inside is modern and rooms are quite nice. personally don't particularly like the glass sliding doors to the bathrooms - very asian hotel style - not very helpful if sharing with a friend. Hotel position is not central (and nor do they pretend to be) you have to get the shuttle bus,... More

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Ljubljana, Slovenia
Top Contributor
155 reviews 155 reviews
143 hotel reviews
128 helpful votes 128 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am HH Diamond member and I had 2 stays at this hotel, both were for just one night, using 2 rooms which were prepaid. At both stay we experienced serious issues that were impacting negatively at our entire stay. First night/stay: upon arrival at the hotel (13.20h), we encountered young lady at the front desk, who informed us immediately... More

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Las Vegas, NV, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Could not ask more from a foreign Hotel experience. The city view from our room, also matched from the executive lounge, was breathtaking. I could not ask more from their staff, but the service received from Gabriel, the Executive Lounge host was extraordinary. The Shuttle Service was also right on.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
Bari, Italy
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It´s an average Hilton hotel offering standard services of this hotel chain which usually don´t disappoint. Neither this Hilton will disappoint you, it´s pretty good - the rooms are nice, clean and also very lightful thanks to their big windows. Also the breakfast room is fine, as well as the breakfast itself. However I was missing something extra, something extraordinary... More

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Additional Information about Hilton Florence Metropole

Address: Via del Cavallaccio 36, 50142 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Florence Metropole 4*
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Also Known As:
Hilton Florence Metropole Hotel Florence
Florence Hilton

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#72 Business Hotel in Florence #76 Luxury Hotel in Florence #123 Family Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
Hilton Florence Metropole is a contemporary hotel with a strategic location adjacent to all important traffic hubs. It is only 3 km (10 minutes) away from the Florence International Airport and the city business district. The historic city centre and the Duomo Cathedral are easily reachable with the complimentary shuttle bus service (29 seats) available every day on an hourly basis (timetables available at the Front Desk).The 15-floors building offers, from the Executive Lounge’s terrace, a breathtaking view of Florence. It has 212 guestrooms - including 32 Executive rooms, 22 deluxe and 4 suites. Each guest room is furnished with a warm, contemporary style; wooden floor and spacious marble bathrooms can ensure maximum comfort for both business and leisure travellers. The hotel is provided of external free parking (50 boxes) and undergroud garege (80 boxes) ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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