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Hilton Florence Metropole

4.0 of 5
Via del Cavallaccio 36, 50142 Florence, Italy
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Hilton Florence Metropole
Ranked #156 of 473 hotels in Florence
4.0 of 5 stars 289 Reviews
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289 reviews from our community

What travelers say about this hotel
  • Free shuttle(7)
  • Executive Lounge(7)
  • Very nice(4)
  • Train station(4)
  • City center(4)
  • Il Terzo Cerchio(3)
  • Rooms are clean(3)
  • Local bus(3)
Traveler rating
    88
    128
    35
    24
    14
Only show reviews for Family (34) | Couples (124) | Business (33)
Date Rating
Norwich
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 23, 2012 NEW

Stayed 3 nights at the beginning of our Italy trip, 15 euro taxi from Florence train station (you can also get the free shuttle bus if you time your arrival with it's schedule) Hotel isn't centrally located but it runs a free shuttle bus so not a problem for us, it's far enough out to be able to unwind without... More

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See 4 more reviews by scott l for Florence
Miami Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 11, 2012
2
people found this review helpful

As a Hilton Honors (Diamond member) I was going to stay here regardless however this is a wonderful hotel with great amenities. Even it's location about a 15 minute ride on a free shuttle bus added to our enjoyment because it gave us a chance to get a feel for the city on the ride in and also to see... More

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Daniele Fabbri, Direttore at Hilton Florence Metropole, responded to this review
May 23, 2012

Dear Guest, your comment is absolutely detailed and very very positive; that's why I really thank you for the time you spent. We appreciate your good words and be sure that our client's satisfaction is the most important thing for us! Hoping to welcome you again at the Hilton Florence Metropole, Best Regards Daniele Fabbri Hotel Manager More

Lake Mary, Florida, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2012
1
person found this review helpful

My wife and I spent 9 days (4/26 - 5/5) at this hotel and used it as our base to travel the Tuscany region and Venice. I had great service from Serena and Leonardo to start off with and received great service at the front desk from Silvia. The Executive Lounge was staffed with a great girl (name not remembered)... More

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Daniele Fabbri, Direttore at Hilton Florence Metropole, responded to this review
May 23, 2012

Dear Guest, thanks a lot for your review and your good words, we are always so happy when we can guarantee our guest an unforgettable and plesant stay. A special thanks from Serena, Silvia and Leonardo! Hoping to welcome you soon at the Hilton Florence Metropole, Best Regards Daniele Fabbri Hotel Manager More

Salt Lake City, Utah
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 7, 2012
1
person found this review helpful

The hotel is very close to the airport in Florence - the taxi ride was about 20 Euros. The hotel is very modern-looking and inviting. The front desk was very friendly and helpful in providing information about Florence. Their website and inroom brochure indicated a charge for wifi, but when I went to the front desk to get a code,... More

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Athens, GA
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 28, 2012
1
person found this review helpful

We stayed here six nights and planned visits to small towns such as Scarperia, as well as a few forays into Florence, which we have visited three times before. It is an easy drive to the hotel from the airport and you can park for free if space is available in the forty-fifty space ground level lot (or for 10... More

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Daniele Fabbri, Direttore at Hilton Florence Metropole, responded to this review
May 7, 2012

Dear Guest, thank you for your comment concerning your stay at our Hilton Florence Metropole. We are pleased to read about our clients satisfaction and good words, cause we always want to guarantee an unforgettable stay in Florence. Hoping to welcome you again, we send our Best Regards Daniele Fabbri Hotel Manager More

Miami, Florida
Senior Contributor
35 reviews 35 reviews
Reviews in 19 cities Reviews in 19 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed April 28, 2012
1
person found this review helpful

As commented on by numerous reviewers, this property is in the middle of nowhere. It's in a charm-free neighborhood. Even though there is a rather large mall next door, the neighborhood is not inviting. It's not bad, it's just blah and industrial looking. You could be in any small city anywhere, not in one of the greatest cities in Europe.... More

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Daniele Fabbri, Direttore at Hilton Florence Metropole, responded to this review
May 7, 2012

Dear Guest, First of all I would like to thank you for your very detailed review on Tripadvisor. Any constructive criticism is always appreciated in order to improve our performances and try to do better and better. Our complimentary shuttle bus has 29 seats available and offers the free service every hour. About other inconveniences, we apologize for any issues... More

Rugby, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 26, 2012
4
people found this review helpful

I'm a regular guest at this hotel when travelling on business. The staff are always extremely friendly and welcoming. Last week my wife joined me and had a relaxing week. The shuttle bus to the centre of Florence is very convenient. The rooms are comfortable, many with views of Florence. There's a good selection at breakfast and for dinner in... More

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Daniele Fabbri, Manager at Hilton Florence Metropole, responded to this review
March 29, 2012

Dear Guest, we sincerly thank you for your good words and your special review about your stay with us! We work in order to guarantee an unforgettable visit of Florence and a unique experience in Hilton! We really appreciate your special thanks to the staff! Hoping to welcome you again, Best Regards Daniele Fabbri Hotel Manager More

Bern, Switzerland
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2012
1
person found this review helpful

The room was fashionable and clean. I don't know I could say it was functional but I enjoyed the fashionable interior. The free shuttle bus to center of the town was very convenient but it's better to be bus stop early because there might not be enough seats for everyone. Also it’s better to check the timetable when you check... More

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Umbertide
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 10, 2012
2
people found this review helpful

Quiet Hotel! After a day spent walking in Florence is the perfect place where chill out a while before start again a crazy Florence night! All the staff is educated and professional and the rooms are spacious, clean, and with a big bathroom. I come to Florence really often and after several hotels I've found my corner of heaven! PRICES:... More

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Daniele Fabbri, Manager at Hilton Florence Metropole, responded to this review
March 29, 2012

Dear Guest, first of all I would like to thank you for your particular comment and for your good suggestion to Tripadvisor' users: Hilton Florence Metropole has a very convenient parking facilities, appreciated from our guests. The external parking is an important and complimentary feature and the underground garage, with an extra charge of 10 € per day, is so... More

Warsaw, Poland
Top Contributor
55 reviews 55 reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 29, 2012
3
people found this review helpful

The hotel is located just outside the Florence ( even if it is still Florence it is really the end or subburb). There is autoroute just close to. But the hotel have the shuttle bus qhich every 30min in fair period goes to the city center. The wifi is not free but the price was ok. The breakfast offer was... More

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Additional Information about Hilton Florence Metropole

  • Hilton International Florence
  • Hilton Florence
  • Florence Hilton
Address: Via del Cavallaccio 36, 50142 Florence, Italy
Price Range: $$

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