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Hilton Florence Metropole

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Via del Cavallaccio 36, 50142 Florence, Italy
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Hilton Florence Metropole
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1,136 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montclair, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel exceeded my expectations. The staff was friendly and helpful - check-in took only 3 minutes! The room was clean, comfortable, and very nicely decorated. Free Wi-Fi, but only if you are an HHonors member - free to join so nothing major. Nice apperitivo in the hotel bar - good selection of food but can find better priced ones... More 

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Los Angeles, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I booked this hotel because we had a car and they offered free parking in the underground garage. They also had a free shuttle service to/from the Central train station which runs most of the day except during siesta which is about noon-2p. We did use the public transportation from here the first day and it was a bus ride... More 

Review collected in partnership with Hilton Hotels & Resorts

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Mississauga, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent hotel, great service and located about 20min from city centre and 10-15 min from airport. Free shuttle to and from train station in city centre which was very convenient. There was a small plaza nearby but other than that not much around. Great meeting rooms and facility for business meeting.

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Charlottesville, Virginia
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago NEW

We ended our 10-day vacation to Italy with a 2-night stay at the Hilton Florence Metropole. We had to return our rental car by 9:00am on the morning we arrived, but we had no issues getting our room early. We enjoyed the breakfast buffet, which had a variety of options for all pallets. The staff was very accommodating. The shuttle... More 

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Ayr, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

the staff were great,nothing was too much trouble. Rooms were clean and spacious. Food was good although after orders were taken it was quite a long time for the meals to be served. The hotel is about 20 min away from the town centre and the free bus from the hotel runs quite regularly. We would certainly again.use this hotel

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washington dc
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I am loyal to Hilton. This was no disappointment. Excellent breakfast buffet-- cappuccino/espresso machine available all day and til 10 or 11 at night. Lounge and front desk had wonderful lemon Perugina hard candies-- impossible to find elsewhere. Travel into Florence a snap, and there was a free hotel shuttle. Staff and service were excellent -- room was spotless, and... More 

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Edison, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel staff was great. We were HHonors Diamond members at the time of our vist so they upgraded both our rooms to suites. We also got in earlier than check in time so we were able to hang out in the lounge until rooms were ready. And let me tell you the view from there is amazing! Even though... More 

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1 review
4 of 5 stars Reviewed 1 week ago

The hotel is very nice and the offered facilities, fit our expectancies. The hotel is placed around 40 minutes from florence city center. HOwever the hotel offer, totally free, a shuttle service every hour to the city and return

Review collected in partnership with Hilton Hotels & Resorts

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Baltimore, Maryland
Level Contributor
304 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 1 week ago

Clearly there are some easily disgruntled people reviewing this property. It is out of the historical center, it is true. But that's wonderful in the heavy tourist season. We found all the staff to be lovely and quite helpful. The restaurant is not bad either, though the bread was terrible. The hotel really works best if you like to tour... More 

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Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is ok but All is pay! Center is 30 minutes by bus .. Alacarte food is good . but all in all nothing special. Breakfast is paid separately and the food is old and unseasoned so suggest you take breakfast in a nearby bar . All in all one correct score

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