Hilton Florence Metropole (Italy) - Hotel Reviews

Address: Via del Cavallaccio 36, 50142 Florence, Italy

Phone Number:

Region: Italy > Tuscany > Province of Florence > Florence

Amenities:

Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Wheelchair access

Hotel Style:

#64 Luxury Hotels in Florence

#75 Business Hotels in Florence

#137 Family Hotels in Florence

Price Range: $

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Hilton Florence Metropole is a contemporary hotel with a strategic location adjacent to all important traffic hubs. It is only 3 km (10 minutes) away from the Florence International Airport and the city business district. The historic city centre and the Duomo Cathedral are easily reachable with the complimentary shuttle bus service (29 seats) available every day on an hourly basis (timetables available at the Front Desk).The 15-floors building offers, from the Executive Lounge’s terrace, a breathtaking view of Florence. It has 212 guestrooms - including 32 Executive rooms, 22 deluxe and 4 suites. Each guest room is furnished with a warm, contemporary style; wooden floor and spacious marble bathrooms can ensure maximum comfort for both business and leisure travellers. The hotel is provided of external free parking (50 boxes) and undergroud garege (80 boxes) ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Agoda, Otel, Olotels, Priceline, HotelsClick and Tingo so you can book your Hilton Florence Metropole reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Hilton Florence Metropole Hotel Florence; Hilton Florence Metropole Hotel; Hilton International Florence; Hilton Florence; Florence Hilton

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455 reviews from our community

See which rooms travelers prefer - 32 traveler tips

Jeannette L

Chicago, Illinois

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Friendly hotel with frequent shuttle”

Reviewed May 12, 2013

The staff is very friendly and accommodating, and even assisted with trip planning for a tour bus to Sienna/San Gimignano/Tuscan Vineyard (which I highly recommend). The room was modern and very clean, and the view of Florence from the window was picturesque. The 15-minute shuttle to the city was not a hindrance at all, and it actually gave me an... More

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Dear Guest, It’s a pleasure to read your comment you shared with all Tripadvisor users. Thank you for your good words! Best Regards Daniele Fabbri Hotel Manager More

Manoj-Manju

Zurich, Switzerland

Senior Contributor

21 reviews

14 hotel reviews

Reviews in 16 cities

9 helpful votes

“nice hotel with parking and free shuttle”

Reviewed May 10, 2013

Nice hotel, a little away from city centre but doesn't matter as it's close to motorways and was easy to drive to, park in secure basement and use free shuttle to go to city. although the so much advertised whirlpool that was one of the reason we booked in was out of order and we deserve some type of concession... More

Dear Guest, we are really happy and we thank you for your comment on Tripadvisor. We are extremely proud of guarantee a great service as per guest's expectations! See you soon in Florence in the future! Best Regards Daniele Fabbri Hotel Manager More

acwNederland

nederland

29 reviews

16 hotel reviews

Reviews in 23 cities

11 helpful votes

“Okay”

Reviewed May 7, 2013

Room and bathroom both on the small side, but nice toiletries and firm mattress, so we had a good night's sleep. Breakfast items are all right, but the coffee tastes terrible (ask for à cappuccino and they will brew one for you); moreover, tea water is lukewarm at best, so you will have to ask for boiling water. Scrambled eggs... More

Dear acwNederland, thanks a lot for your time and for your suggestions. We will take the opportune actions to avoid any lack of service in the future. Hoping to welcome you soon Best Regards Daniele Fabbri Hotel Manager More

Dominic M

Middletown, United States

1 review

“You won't be dissapointed!”

Reviewed May 6, 2013

The shuttle service was perfect for getting to Florence. Extremely nice and clean, worth every penny. Florence was a wonderful city and the staff was willing and able to help us see what needed to be seen in Florence. I would return to this hotel in a heartbeat. We experienced a couple of duds on our 10 day trip to... More

Review collected in partnership with Hilton Hotels & Resorts

Dear Guest, thank you for your kind comment on the Tripadvisor website. I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job! I look forward to welcoming you all back to the Hilton Florence very soon. Best Regards Daniele Fabbri Hotel Manager More

jackson55555

Ocean City, New Jersey

9 hotel reviews

12 helpful votes

“Treated well by the Staff”

Reviewed May 5, 2013

Celebrated our 30th Anniversary. Was able to communicate via email directly with Leonardo Tucci the front desk manager - he helped arrange a driver and made sure that our part points, part paid reservation was handled seamlessly. The shuttle bus was dependable - although we did use taxis (roughly $20 USD fair each way) to Florence. I am a Diamond... More

See 2 more reviews by jackson55555 for Florence

Dear Guest, thank you for your kind comment on the Tripadvisor website. I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job! We appreciated your suggestions; I look forward to welcoming you all back to the Hilton Florence very soon. Best Regards Daniele Fabbri Hotel Manager More

Dennis6723

Patras

46 reviews

23 hotel reviews

Reviews in 26 cities

177 helpful votes

“Below Hilton average”

Stayed here for 5 days. It is a quiet hotel about 15 drive minutes to the center of the city. Rooms were small with comfortable beds. There was mould on the walls and the floor of the bathroom and on the surface of the exposed cooling system of the air conditioning. The food variety at the buffet breakfast was limited.... More

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Dear Guest, We really apologize for any inconvenience you had during your stay, and we really thank you for you review because your comment is helpful to understand what customers want and what is important to improve. Hoping to welcome you again in Florence, Best Regards Daniele Fabbri Hotel Manager More

cmtk767

24 reviews

24 hotel reviews

Reviews in 17 cities

8 helpful votes

“Nice hotel with complimentary shuttle bus to the city”

Reviewed April 26, 2013

The hotel is very nice and the staff was helpful. The lounge had very limited food selection but had a good view of the city. The elevators are very small - takes very long time to go up to the rooms and down to the lobby. The hotel is far away from the city but there is a shuttle bus... More

Dear Guest, is a great satisfaction to know that we were able to make special your stay at Hilton Florence Metropole We hope to see you again soon! Best regards Daniele Fabbri Hotel Manager More

nitraj1

Senior Reviewer

10 reviews

Reviews in 4 cities

“A real haven of peace”

Reviewed April 26, 2013 via mobile

Stayed there for 3 nights.got an upgrade to executive room for an extra € 25 per night very good service.hotel is very quiet.only negative thing to say about it is the restaurant.their a la carte dining is very limited.if it wasn't for the sports pub next door,you would probably struggle to find something to eat.

Dear Guest, Thanks for taking the time to review our hotel and for pointing out the advantages of staying in an Hilton Hotel. Hilton Florence Metropole is a good starting point for discovering the beauties of Florence without sacrificing the peace and tranquility! we hope to see you soon again. Best regards Daniele Fabbri Hotel Manager More

IrishEyes066

Dublin, Ireland

2 reviews

Reviews in 2 cities

“Very Good Hotel”

We stayed in a suite on the 15th floor. Great room, beds and bathroom facilities. Executive lounge just down the corridor serves buffet breakfast and drinks/snacks all day. Leonardo on reception very welcoming and helpful. Shuttle bus to the historic area very prompt, make sure you get the timetable up front and plan around it. Will stay here again.

Dear Guest, your review made us really happy and satisfied! Thank you for taking the time to share all this important information with the Tripadvisor users! Kinds Regards Daniele Fabbri Hotel Manager More

somegypsy

Haarlem, The Netherlands

Top Contributor

52 reviews

11 hotel reviews

Reviews in 22 cities

38 helpful votes

“comfortable beds and friendly staff”

Reviewed April 25, 2013

I am currently staying at this hotel, and find the room very clean, beds quite comfortable, and staff at reception were friendly, happy and helpful. The lounge is nice, breakfast quite good. I would prefer being in the city but they do have the free shuttle as everyone has mentioned so it isn't that big of a deal. Whirlpool is... More

Dear Guest, thank you for your feedback and your good words! I always try to guarantee the best service! Best Regards Daniele Fabbri Hotel Manager More

1-10 of 455 reviews

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Hilton Florence Metropole Hotel

Hilton Florence Metropole

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