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All 461 Florence hotels

Hilton Florence Metropole

4.0 of 5 Hotel   |   Via del Cavallaccio 36, 50142 Florence, Italy
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Ranked #172 of 461 hotels in Florence
A recent review
5 of 5 stars reviewed yesterday
Ryan H Belfast, United Kingdom
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837 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is around 15 minutes free shuttle bus journey from the city centre. Taxis cost us 10 to 15 euro, so not overly expensive. The free shuttle runs almost every hour in the morning till 11.30, am and then every hour in the late afternoon. Good service, but could run more often in my opinion. If you're happy with... More

Review collected in partnership with Hilton Hotels & Resorts

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Rome, Italy
2 reviews
4 of 5 stars Reviewed yesterday NEW

a very nice hotel. nothing to complain except for the distance from the city. shuttle service is a plus. thanks to the front desk staff yesterday as the bus was crowded on the return journey at 8:45pm. they came personally and arranged 5 taxis for those stranded there. hats off guys, that is hospitality.

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Dallas, Texas
Top Contributor
72 reviews 72 reviews
42 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at another hotel for 7 days, and then went to Venice. After I came back from Venice, i stayed at this hotel for one night just before my return to US. I should have stayed at this hotel for all my stays at Florence. The room was spacious, and the staff were really friendly and courteous. The room... More

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Spokane, Washington, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at this Hilton property in July 2014. The hotel is very nice and well appointed. The service was very good. It is very far from the airport, rail station and attractions. They do have a shuttle that runs a time schedule to the train station that is close to other attractions to make a bit... More

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Wellington, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

This was by far the biggest disappointment on our ten day stay within Italy. Not at all what I expected from a Hilton chain. The staff was very unfriendly and spoke very little English. When my wife and I arrived to check in there were six employees behind the counter and not one acknowledged us. Once I communicate that I... More

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Paris, France
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is a standard Hilton hotel . The room was a clean, comfortable decent sized room. Tea, coffee making facilities are provided. Free wifi is available in the lobby. The breakfast which was complimentary has a good spread. However, the hotel is located on the outskirts of the city, far from the station, the Duomo and the other sights.... More

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Baltimore, Maryland
Top Contributor
61 reviews 61 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Florence can be stifling in the summer, but the Hilton Florence Metropole provides a way to stay out of the thick of things with all the amenities of home. Unlike some European and American Hiltons, the Florence Metropole still provides in room coffee and tea facilities and there is a minibar fridge. The bathrooms are beautiful and the rooms have... More

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Switzerland
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice room, very clean and good shower but you can see the people showering from inside the room by opening a sliding door, a little bit akward. the climatisation was noisy but the bed confortable although double bed means two single beds put togheter. The Big plus is the shuttle that bring you from the hotel to Firenze's Railway station,... More

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Stamford, Connecticut
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is nice but it's far away from everything. With no nearby restaurants, we were forced to eat in the hotel bar when we arrived late. Service was poor and we paid 5 euros for the smallest soda I ever saw. Shuttle driver was also very rude.

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Brussels, Belgium
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

Good points: Almost nothing! Bad points: Let's see: 1. Extremely expensive internet: 15 euros per day per device!!!! Outrageous! and by the way, when they say "wifi is available in public areas and is free of charge" they mean just the lobby - once you go on the terrace (which is the bar terrace on the ground floor) that's it,... More

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Additional Information about Hilton Florence Metropole

Address: Via del Cavallaccio 36, 50142 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Florence Metropole 4*
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Also Known As:
Hilton Florence Metropole Hotel Florence
Florence Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#28 Best Value Hotel in Florence #74 Business Hotel in Florence #76 Luxury Hotel in Florence #123 Family Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
Hilton Florence Metropole is a contemporary hotel with a strategic location adjacent to all important traffic hubs. It is only 3 km (10 minutes) away from the Florence International Airport and the city business district. The historic city centre and the Duomo Cathedral are easily reachable with the complimentary shuttle bus service (29 seats) available every day on an hourly basis (timetables available at the Front Desk).The 15-floors building offers, from the Executive Lounge’s terrace, a breathtaking view of Florence. It has 212 guestrooms - including 32 Executive rooms, 22 deluxe and 4 suites. Each guest room is furnished with a warm, contemporary style; wooden floor and spacious marble bathrooms can ensure maximum comfort for both business and leisure travellers. The hotel is provided of external free parking (50 boxes) and undergroud garege (80 boxes) ... more   less 
Number of rooms
212

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