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Residence La Contessina

#14 of 457 Hotels in Florence
Certificate of Excellence
Via Faenza 71 | From Via Cennini to Via Nazionale, 50123 Florence, Italy
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Residence La Contessina
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Residence La Contessina
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454 reviews from our community

Traveler rating
    320
    105
    15
    8
    6
See reviews for
201
120
9
30
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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    (98)
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    (133)
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Ventura, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel exceeded our expectations! Our room was delightful with its tall windows, arched ceiling design, and loft bedroom. The breakfasts offered each day were delicious with lots to choose from. The staff were all very professional and friendly. They even took care of making reservations to one of the museums for us so we could avoid waiting in line.... More 

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Kansas City, Kansas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is a very short walk from the train station, and a very short walk to most of the major sights you'll want to see. We had a "loft" room. It was nothing special, but it contained a fridge, microwave, glassware, etc. We didn't need for much. The temperature was a bit difficult to control as the upstairs was... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed in the courtyard rooms which are definitely recommended. Roomy and ideal for when you return from a night in the Artemis franschi well refreshed. Friendly staff too. Downstairs just by reception is a lovely snug and dining room we only discovered as we were leaving. Well worth a visit.

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Bad Staffelstein, Germany
1 review
4 of 5 stars Reviewed 2 weeks ago

We had an appartment for 3 days. The appartment is near to a lot of sights, you can reach almost everything in walking distance. Nevertheless it is quiet and there is a secure parking place in the backyard. The breakfast buffet is excellent! The staff is friendly and helpful.

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Rio de Janeiro, RJ
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

A simple hotel, but with everything you need. It's what in Brazil we call POUSADA. Good location, decent breakfast, big rooms and clean rooms (we stood in a family room). There was only a small problem. On the day before our departure, we asked for a late check out and offered to pay the full rate of the room, if... More 

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I made my online booking months ahead and even emailed to request for electric kettle about a week before i arrive. But when i arrived on 4 Feb 2015, the reception told me that something went wrong with the online booking and they didn't have the room for me. Instead they arranged for me to stay at the hotel next... More 

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contessinaFirenze, Direttore at Residence La Contessina, responded to this review

Dear Sirs, thank you for your review and we apologize for the inconvenience caused to you. We remember very well about you and your reservation and you had been an overbooking. Overbooking is always something not good for us and for the customer as well. We are very sorry for that but only sometimes in the hotel industry it can... More 

1 review
5 of 5 stars Reviewed February 20, 2015

This is a cosy tidy well run accommodation. We stayed with our 4 children (age 10 - 4yrs) and the grandparents. We all absolutely enjoyed this place. We happened to have a medical emergency with our youngest child and the staff were professional and attentive. They called emergency services and made instructions clear to staff and us what was happening... More 

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contessinaFirenze, Responsabile relazioni con la clientela at Residence La Contessina, responded to this review

Dear Guest, thank you so much for taking the time to post your review on the site for us following your recent visit in Florence and thank you for your lovely feedback following your stay with us. We are glad to know that you have appreciated our services, our location and our assistance. We try to do the possible to... More 

Bath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 11, 2015

I stayed here for 2 or 3 nights in October with my boyfriend whilst we were on a trip traveling around Tuscany. The hotel staff were very friendly and welcoming from the minute we arrived. The gentleman on the front desk happily gave us a map and marked a few places with directions on for us - perfect for when... More 

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contessinaFirenze, Responsabile relazioni con la clientela at Residence La Contessina, responded to this review

Dear Guests, thank you very much for taking the time to post a review on Tripadvisor about your stay at La Contessina. Your words are fantastic and for us is very important that you enjoyed the place and the attention to the people. Our goal is your satisfaction. For us is very important to suggest to you the best way... More 

Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 3, 2015

This studio is worth staying whilst in Florence, run and managed by lovely Italian family and very accommodating. Studio are big and roomy! Location is within walking distance to many attractions in Florence centre! Highly recommended to travellers with its valuable price!

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contessinaFirenze, Guest Relations Manager at Residence La Contessina, responded to this review

Dear Guests, thank you so much for taking the time to post a review on the site for us. Thanks for your beautiful words. We are glad to know that you feel good at the Residence La Contessina and that you appreciated the family, our services and the location. We wait you again in Florence! Best Regards More 

Varese, Italy
2 reviews
4 of 5 stars Reviewed January 27, 2015

execllent location, just a hint: cars should be shorter than 4.60 mt otherwise you cannot park inside ! (SUV be very careful), staff is perfect, rooms are big, breakfast very ok I think this htl is woth the money

Review collected in partnership with this hotel

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contessinaFirenze, Guest Relations Manager at Residence La Contessina, responded to this review

Dear Guest, thank you for taking the time to post a review on the site following your stay with us. We are glad that you enjoyed your stay at Residence La Contessina. Thanks for all your good words about breakfast, structure and location. The parking entrance is little, but in the standard. We understand that for the first time it's... More 

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