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Residence La Contessina

Via Faenza 71, 50123 Florence, Italy
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Certificate of Excellence 2014
Residence La Contessina
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446 reviews from our community

Traveler rating
    316
    101
    15
    8
    6
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198
118
9
30
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • English first
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English first
  • All months
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    (90)
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    (140)
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    (133)
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    (83)
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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I made my online booking months ahead and even emailed to request for electric kettle about a week before i arrive. But when i arrived on 4 Feb 2015, the reception told me that something went wrong with the online booking and they didn't have the room for me. Instead they arranged for me to stay at the hotel next... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
contessinaFirenze, Direttore at Residence La Contessina, responded to this review

Dear Sirs, thank you for your review and we apologize for the inconvenience caused to you. We remember very well about you and your reservation and you had been an overbooking. Overbooking is always something not good for us and for the customer as well. We are very sorry for that but only sometimes in the hotel industry it can... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This is a cosy tidy well run accommodation. We stayed with our 4 children (age 10 - 4yrs) and the grandparents. We all absolutely enjoyed this place. We happened to have a medical emergency with our youngest child and the staff were professional and attentive. They called emergency services and made instructions clear to staff and us what was happening... More 

Was this review helpful? Yes
Bath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 or 3 nights in October with my boyfriend whilst we were on a trip traveling around Tuscany. The hotel staff were very friendly and welcoming from the minute we arrived. The gentleman on the front desk happily gave us a map and marked a few places with directions on for us - perfect for when... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This studio is worth staying whilst in Florence, run and managed by lovely Italian family and very accommodating. Studio are big and roomy! Location is within walking distance to many attractions in Florence centre! Highly recommended to travellers with its valuable price!

Was this review helpful? Yes 1
contessinaFirenze, Guest Relations Manager at Residence La Contessina, responded to this review

Dear Guests, thank you so much for taking the time to post a review on the site for us. Thanks for your beautiful words. We are glad to know that you feel good at the Residence La Contessina and that you appreciated the family, our services and the location. We wait you again in Florence! Best Regards More 

Varese, Italy
2 reviews
4 of 5 stars Reviewed January 27, 2015

execllent location, just a hint: cars should be shorter than 4.60 mt otherwise you cannot park inside ! (SUV be very careful), staff is perfect, rooms are big, breakfast very ok I think this htl is woth the money

Review collected in partnership with this hotel

Was this review helpful? Yes
contessinaFirenze, Guest Relations Manager at Residence La Contessina, responded to this review

Dear Guest, thank you for taking the time to post a review on the site following your stay with us. We are glad that you enjoyed your stay at Residence La Contessina. Thanks for all your good words about breakfast, structure and location. The parking entrance is little, but in the standard. We understand that for the first time it's... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2015

Location is less than 5 minutes by foot from SMN Train Station. Lots of good places to eat around. Also within short walking distance to Mercato Centrale. We were a family of 4 with 2 boys (10 and 7) and the apartment at La Contessina provided a very comfortable place for us to come home to for 4 nights. Breakfast... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
contessinaFirenze, Guest Relations Manager at Residence La Contessina, responded to this review

Dear Guest, thank you for taking the time to post a review on the site following your stay with us. We are glad that you fell good with us. Read your words is beautiful for us. Thanks for all your nice words about all. We do hope that we will have the pleasure of taking care of you on a... More 

Derby, United Kingdom
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 23, 2015

Just a couple of minutes walk from station and close to major tourist attractions of Florence. Lovely staff and lovelier rooms. Breakfast spread was amazing and the breakfast room is in itself a delight. Would definitely recommend.

Was this review helpful? Yes 1
contessinaFirenze, Guest Relations Manager at Residence La Contessina, responded to this review

Dear Guests, thank you so much for taking the time to post a review on the site for us following your visit in Florence. We are glad to know that you appreciated our location and the hospitality of the Staff. Thanks for the words about breakfast. We do hope to see you one more time at Residence La Contessina to... More 

Canberra, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2015

The hotel staff were lovely, friendly and helpful. The rooms were large, comfortable, and clean. The breakfast buffet was amazing, with many delicious foods to choose from. I would love to return soon

Review collected in partnership with this hotel

Was this review helpful? Yes 1
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this review

Dear Guests, thank you so much for taking the time to post your review on the site for us following your visit in Florence. We are glad that your stay has been liking for you. Thanks for all your nice words. We do hope that we will have the pleasure of taking care of you on a future visit. Best... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

Stayed here for 3 nights. Very close to the train station. Situated on a nice laneway with restraunts and pubs. Short walks from the cathedral and Accademia gallery where the statue of David is located. Room was spacious and very clean. The staff was friendly and helpful. I would stay here if I were to travel to Florence again- which... More 

Was this review helpful? Yes
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this review

Dear Guest, thank you so much for taking the time to post your review on the site for us following your visit in Florence. We are glad to know that you appreciated our location very provided with everything and near to the main attractions of the city. Thanks for your words about the cleaning of apartments and the helpfully of... More 

1 review
5 of 5 stars Reviewed January 2, 2015

Stayed for 2 nights with 2 friends best location one block from Train . Close to Magic restaurants n Tours n Markets. Just fabulous people and hospitality. Accomadtion was excellent self contained unit but Breakfast out of this world variety 😄. Tottaly recommend

Was this review helpful? Yes
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this review

Dear Guests, thank you so much for taking the time to post a review on the site for us following your visit in Florence. We are glad to know that you appreciated our location and the hospitality of the Staff. Thanks for the words about breakfast. We do hope to see you one more time at Residence La Contessina to... More 

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Additional Information about Residence La Contessina

Address: Via Faenza 71, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Number of rooms: 24
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Also Known As:
Residence La Contessina Florence
Hotel Style:
#7 Business Hotel in Florence
#10 Family Hotel in Florence
#27 Romantic Hotel in Florence

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