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All 461 Florence hotels

Hotel Donatello

3.0 of 5 Hotel   |   Piazza Indipendenza 23, 50129 Florence, Italy
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43%
Ranked #359 of 461 hotels in Florence
A recent review
5 of 5 stars Reviewed June 2, 2014
Anita H Caloundra, Australia
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322 people have reviewed this hotel

Traveler rating
    39
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    87
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42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Caloundra, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2014

Great place to stay. Good location, 10 min walk from station and 15 min walk from Duomo. Found staff to be friendly and helpful. They helped us take our bags to our room which we had early access to and readily answered any questions we had. The room was quiet and clean. We had a room on the street but... More

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Andorra la Vella, Andorra
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 31, 2014

I fully recommend you to do not go to the Hotel Donatello. It is a daylight robbery ! Reasons: - not friendly atmosphere - apart of the room price, you are going to be forced to pay 15€ per person cash. They say is a city tax for tourists who sleep in hotels. They didn't give me any official receipt... More

Was this review helpful? Yes 1
Keynsham, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 18, 2014

My daughter and I were in the same party as Judith, whose comment is below, and I concur with her description, although our issues were not so traumatic. Our Hotel Donatello experience was more Fawlty Towers than Room With A View. We had asked for a twin room, but on arrival were allocated a quad with two strangers from our... More

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Truro, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 17, 2014

was only going to use this room for sleeping but we had no air con so opening the window meant being bitten alive by mosquito some of the staff were very rude but most were pleasant enough no air con was a massive issue though

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 16, 2014

We were part of a party and the room allocation was chaotic, culminating in the hotel owners moving several people to different rooms over the course of the 7 days we were there. They moved us while we were out and packed all our clothes in plastic bags and took them to another hotel without telling us and letting people... More

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Sao Paulo, SP
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 8, 2014 via mobile

This is one of those few hotels that make you feel in a film. Not a romantic or luxurious film, I'm talking more of films like Psycho and The Shining... Please don't misunderstand me. There's not specifically wrong with the hotel. On the contrary! The staff is nice, the rooms are ok, the breakfast is fine, the location is great.... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 25, 2013

This was my very first European trip and I was disappointed in the whole experience, starting with this hotel. When I first arrived the room was not ready. So we had to wait and it was cold, we were served breads and coffee, while we waited. I didnt know elevators could be so small ( 2 people,2 suitcases) only. couldn't... More

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piqua
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 18, 2013

My hubby and I just returned from Europe which included a few days in Florence. Although Florence is a great place to visit Hotel Donatello is "just ok". It was clean, which is a real plus, but I felt nickel and dimed. Pay to use the safe, pay to use the internet, pay for the continental breakfast. The staff was... More

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2 reviews
1 of 5 stars Reviewed October 6, 2013

Bad services/internet access with extras tax/desktop computer with extras tax/without parking/the bed is not comfortable -----------------------------------------------------------------------------------------------

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Ankara, Turkey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 30, 2013

The concept of the room is over average, the bathroom was clean. Hotel has a strange architecture. Two buildings are connected and to pass to the other building you need to make a strange movement like going upstairs and downstairs again. The breakfast was bad and the service was poor. We had to spend a serious effort to find a... More

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Additional Information about Hotel Donatello

Address: Piazza Indipendenza 23, 50129 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Donatello 3*
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Also Known As:
Donatello Hotel Florence

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Amenities

Bar / Lounge Free Breakfast Room Service Shuttle Bus service Wheelchair access
Hotel Class
Number of rooms
34

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