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All 461 Florence hotels

Hotel Donatello

3.0 of 5 Hotel   |   Piazza Indipendenza 23, 50129 Florence, Italy
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Ranked #356 of 461 hotels in Florence
A recent review
4 of 5 stars reviewed 1 week ago
Emmahaygarth Cardiff
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295 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We were dubious about this hotel before arriving having read mixed review but we were pleasantly surprised. We had a large split level room with the bed upstairs and bathroom downstairs. It was quiet and had air conditioning which was pleasant. The bathroom was large, modern with a good shower. Breakfast was basic but nice and fresh. The hotel is... More

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Orpington, United Kingdom
20 reviews 20 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel Donatello is close to Florence central station and Piazza del Duomo. It provides a good continental breakfast buffet and the room is clean and comfortable. Unfortunately the hotel charges for wi-fi, however it is easy to get for free at most restaurants and cafes in Florence. A great hotel if you want somewhere comfortable and convenient to spend a... More

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5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My family and I stayed here 4 nights. The room we had was fairly large and clean. The staff was nice but we had to constantly call the front desk to have them turn the a/c on when we were in the room (controlled by the them)...Annoying! Wifi was billed in 15, 60 and 120 min increments. Room safe was... More

Was this review helpful? Yes 1
Caloundra, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2014

Great place to stay. Good location, 10 min walk from station and 15 min walk from Duomo. Found staff to be friendly and helpful. They helped us take our bags to our room which we had early access to and readily answered any questions we had. The room was quiet and clean. We had a room on the street but... More

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Andorra la Vella, Andorra
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 31, 2014

I fully recommend you to do not go to the Hotel Donatello. It is a daylight robbery ! Reasons: - not friendly atmosphere - apart of the room price, you are going to be forced to pay 15€ per person cash. They say is a city tax for tourists who sleep in hotels. They didn't give me any official receipt... More

Was this review helpful? Yes 1
Keynsham, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 18, 2014

My daughter and I were in the same party as Judith, whose comment is below, and I concur with her description, although our issues were not so traumatic. Our Hotel Donatello experience was more Fawlty Towers than Room With A View. We had asked for a twin room, but on arrival were allocated a quad with two strangers from our... More

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Truro, United Kingdom
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 17, 2014

was only going to use this room for sleeping but we had no air con so opening the window meant being bitten alive by mosquito some of the staff were very rude but most were pleasant enough no air con was a massive issue though

Was this review helpful? Yes
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 16, 2014

We were part of a party and the room allocation was chaotic, culminating in the hotel owners moving several people to different rooms over the course of the 7 days we were there. They moved us while we were out and packed all our clothes in plastic bags and took them to another hotel without telling us and letting people... More

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Sao Paulo, SP
20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 8, 2014 via mobile

This is one of those few hotels that make you feel in a film. Not a romantic or luxurious film, I'm talking more of films like Psycho and The Shining... Please don't misunderstand me. There's not specifically wrong with the hotel. On the contrary! The staff is nice, the rooms are ok, the breakfast is fine, the location is great.... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 25, 2013

This was my very first European trip and I was disappointed in the whole experience, starting with this hotel. When I first arrived the room was not ready. So we had to wait and it was cold, we were served breads and coffee, while we waited. I didnt know elevators could be so small ( 2 people,2 suitcases) only. couldn't... More

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Additional Information about Hotel Donatello

Address: Piazza Indipendenza 23, 50129 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Donatello 3*
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Also Known As:
Donatello Hotel Florence

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Room/suite (24)
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Bathroom (11)
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Hotel & grounds (1)
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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