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All 459 Florence hotels

Hotel Donatello

3.0 of 5 Hotel   |   Piazza Indipendenza 23, 50129 Florence, Italy
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Hotel Donatello

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Ranked #349 of 459 hotels in Florence
A recent review
3 of 5 stars reviewed 6 days ago
R0se_S_12 Keynsham, England, United Kingdom
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306 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Keynsham, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My daughter and I were in the same party as Judith, whose comment is below, and I concur with her description, although our issues were not so traumatic. Our Hotel Donatello experience was more Fawlty Towers than Room With A View. We had asked for a twin room, but on arrival were allocated a quad with two strangers from our... More

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Truro, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

was only going to use this room for sleeping but we had no air con so opening the window meant being bitten alive by mosquito some of the staff were very rude but most were pleasant enough no air con was a massive issue though

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

We were part of a party and the room allocation was chaotic, culminating in the hotel owners moving several people to different rooms over the course of the 7 days we were there. They moved us while we were out and packed all our clothes in plastic bags and took them to another hotel without telling us and letting people... More

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Sao Paulo, SP
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 8, 2014 via mobile

This is one of those few hotels that make you feel in a film. Not a romantic or luxurious film, I'm talking more of films like Psycho and The Shining... Please don't misunderstand me. There's not specifically wrong with the hotel. On the contrary! The staff is nice, the rooms are ok, the breakfast is fine, the location is great.... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 25, 2013

This was my very first European trip and I was disappointed in the whole experience, starting with this hotel. When I first arrived the room was not ready. So we had to wait and it was cold, we were served breads and coffee, while we waited. I didnt know elevators could be so small ( 2 people,2 suitcases) only. couldn't... More

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piqua
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 18, 2013

My hubby and I just returned from Europe which included a few days in Florence. Although Florence is a great place to visit Hotel Donatello is "just ok". It was clean, which is a real plus, but I felt nickel and dimed. Pay to use the safe, pay to use the internet, pay for the continental breakfast. The staff was... More

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2 reviews
1 of 5 stars Reviewed October 6, 2013

Bad services/internet access with extras tax/desktop computer with extras tax/without parking/the bed is not comfortable -----------------------------------------------------------------------------------------------

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Ankara, Turkey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 30, 2013

The concept of the room is over average, the bathroom was clean. Hotel has a strange architecture. Two buildings are connected and to pass to the other building you need to make a strange movement like going upstairs and downstairs again. The breakfast was bad and the service was poor. We had to spend a serious effort to find a... More

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Honolulu, Hawaii
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 7, 2013

Europe is an amazing place to visit but hotels are often tiny, rustic and expensive. I wheeled my suitcase from the train station and was pleasantly surprised to find such a fine hotel in Florence: well cared for, modern but filled with Old World charm, including a dome ceiling and fresco in our room! Apparently each room is different and... More

Was this review helpful? Yes 1
Chicago
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 3, 2013

Won’t return here again, next time we will find somewhere else to stay. Nothing really bad about this place and nothing really good. It’s a 15 minute walk from train station to hotel. The walk can be a bit challenging because the streets of Florence are really narrow in some places. The hotel is just walk minutes from the all... More

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Additional Information about Hotel Donatello

Also Known As:
Donatello Hotel Florence
Address: Piazza Indipendenza 23, 50129 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free Breakfast Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #349 of 459 hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Donatello 3*
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