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All 459 Florence hotels

Universo

3.0 of 5 Hotel   |   Piazza Santa Maria Novella 20, 50123 Florence, Italy
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Ranked #260 of 459 hotels in Florence
A recent review
3 of 5 stars Reviewed January 17, 2014
harry3y Singapore, Singapore
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294 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Wroclaw, Poland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is almost perfectly located, 3 minut to main trains station and 5-10 minutes to most of sightseeing in Florence. It is 3star hotel, but you don't feel it inside. At first sight rooms looks nice and modern, but when you look closer there are shortcomings. - there was wallpaper not sticking to the wall in a corner - water... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The location of the hotel is great. Very central and walking distance from most of the touristic spots. However, the rooms are very tired, old towels and reception area very cold. To my standards, this hotel wouldn't have 3 stars. Breakfast is good.

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 17, 2014

We loved the location as it was very near the train station. However, the room was not well maintained as some things were damaged and not repaired or replacement. The room was also too dark as there was insufficient lighting.

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New Delhi, India
Contributor
18 reviews 18 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 16, 2013

stayed for three nights in early December 2013 and loved the big, wide view of the Piazza Santa Maria Novella out of two large windows! It is a somewhat quirky hotel with weird decor but once you adjust to that, it becomes part of the background and you can just enjoy being there without too much fuss..the sun streams in... More

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MA
Top Contributor
59 reviews 59 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 18, 2013

I am going with the very good rating on account of the service we received after we complained about the first room, and the room improvement after our first day. We saw a construction crane in front of the hotel on Google street map when we checked out the hotel before booking and were concerned about construction noises. As the... More

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Florence
1 review
4 of 5 stars Reviewed November 2, 2013

We stayed at the hotel in 2010 and again last week with 6 friends. For 3 star this hotel is very good, excellent staff, good breakfast, excellent location for seeing Florence. The rooms are good, clean with comfortable beds, but need a lick of paint.

Review collected in partnership with Easytobook.com

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Hassleholm, Sweden
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 27, 2013

We booked a doubleroom i January for two nights in end of September. We got a bedroom 2.33x3.50 = 8,155 sqm. We had to through out a chair to go inte our room and we hade to keep our luggage in the toilet (1.95x1.20 = 2,34 sqm) and take it out in the corridor when we need to use the... More

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Cape Coral, Florida, United States
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 20, 2013

Be prepared to walk up steps to your room even though they have an elevator! Room standard except for wild color Bathroom not so good. Mold in shower, window Breakfast decent Would not choose this one again

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Novato, California, United States
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 14, 2013

wow, what a very very small room. My wife and I couldn't pass eah other in the room. their was no closet, no place to store belongings. The elevator could only handle two with luggage. Free buffet breakfast was a plus and the hotel was very clean

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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 2, 2013

We were very happy with the location. It was perfect. The rooms were clean and comfortable and we were very happy that they had English channels on the TV. We found the staff curt and at one point very argumentative. They wanted us to pay for internet services, which isn't a problem BUT it wouldn't work. They insisted that it... More

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Additional Information about Universo

Also Known As:
Universo Hotel
Universo Hotel Florence
Address: Piazza Santa Maria Novella 20, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Business Center with Internet Access Free Breakfast
Hotel Style:
Ranked #260 of 459 hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Universo 3*
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