Pro - Very close to train station - Has 3 English channels (compared to some with none) - Value (75 Euro per night in October) - Friendly staff. - Breakfast was okay, pastries were pretty fresh. Breakfast room looks new and clean. Con - Room is too dark - No safe in the room - The room smells like bleach... more

We had a really wonderful stay at this hotel. Not only were the rooms newly redone and clean, but the staff were very friendly and helpful, recommending several places to eat. We were pleasantly surprised with the extensive continental breakfast that was included with our stay. They even would make cappuccino for you if you asked! Our room overlooked the... more

Stayed here during the winter 2009. The rooms are quite small but it was clean, the service was good and the location, just a block or so from the main train station, is OK. If on a budget it is a decent choice. more

I chose this hotel because of the excellent location and the reasonable price (65euros per night per room). Old but totally renovated, with funky colourful rooms, it was really worth its money. The staff was really helpful (they all speak excellent english, booked for us tickets for the Ufizzi, checked the trains timetable etc.), room was being cleaned up every... more

We visited Florence in July 2009 and found the Hotel Universo to be the perfect hotel. The hotel is small in size, but the rooms are large and clean. As another review noted, the hotel staff was wonderful. They have a wonderful breakfast buffet in the morning and an internet room (you must pay to use the internet). The location... more

My husband and I were very happy with this hotel. It's close to the station. it's clean and had a reasonable sized bathroom. The choices in the breakfast were limited however. If you don't ask the kitchen staffs to refill the plates, they wouldn't. However, we find it no problem at all. Afterall, we only paid 85 euro for a... more

The reason I booked this hotel was that the reviews were good, it was cheap and the location was good( close to station and Duomo). I was not disappointed on these factors. The decor of the hotel is nice and colorful. The receptionist was very helpful and patient while she checked the train timings for Pisa and Rome and suggested... more

Hotel Universo is very conveniently located: near the main trainstation (easy connection to the airport). When I read that rooms are quite "boutique" I booked an upgrade; glad I did! Even upgraded the room wasn't big. Great decor, though. Shame about the bathroom, though clean a bit outdated compared to the room. Breakfast was ok, always great coffee in Italy.... more

I loved this hotel very much. Now love florence very much. Good loaction, clean room and enough bedroom and shower room. The breafast is very very excellent. Good service and good security. I have been Paris,florence,Roma for 14days. The most hotel and place are mostly likely. I stayed three nights and meet one couple for 3days at the beafast room.... more