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All 461 Florence hotels


3.0 of 5 Hotel   |   Piazza Santa Maria Novella 20, 50123 Florence, Italy
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Ranked #285 of 461 hotels in Florence
A recent review
4 of 5 stars reviewed 4 weeks ago
Coley9117 Chicago, Illinois
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277 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Sydney, Australia
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

The hotel is very near to the station, just 2 mins walk. Room was ok for couple, had all things that should be there. Only thing disappointing is the size of shower. It's less than 1.5ft wide. One cannot even turn properly. Breakfast is ok. Staff is friendly.

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2 reviews
1 of 5 stars Reviewed 2 weeks ago

I have been travel Italy vietnam bangladesh. This hotel worse than vietnam and bangladesh hotels. No lights. No sunshine. No view. No free WiFi. Bad breakfirst. toillet has awful interior and structure. The hotel has a strong point. not far from station. thats all. I think there are many type of room and various cost policy. so you should check... More

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Florence, Italy
1 review
1 of 5 stars Reviewed 3 weeks ago

This is a 1 star hotel not a 3 star. The breakfast is terrible, my room had a air conditioner that loud that it had to be turned off, the shower recess had black mould in the tile joints, every time some flushed a toilet from upstairs, the noise in our room was terrible,the pillows were useless, and the room... More

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Chicago, Illinois
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location near the train station but surprisingly in a more quiet area. Right next to a beautiful Santa Maria Novella Piazza and some little bars and shops. Hotel staff very friendly and accommodating. Room was clean and the free breakfast had plenty of good options. The location is what made this the perfect place. We were within 10 minutes... More

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New York City, New York
Top Contributor
84 reviews 84 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 21, 2014

We chose this hotel for its location and were not disappointed. We needed to be close to Santa Maria Novella train station because we arrived by train from Venice, and were visiting both Pisa and Rome by train too. The train station is so close to this hotel. Santa Maria Novella Basilica is a few steps in front of it.... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 19, 2014

The staff were very helpful. Everything else - the room, breakfast, the common areas - was a bit tired and stuffy. But I guess Florence is a hard place to find a good hotel for a good price. The location was good.

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Senior Contributor
22 reviews 22 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 17, 2014

The hotel is conveniently located just a few meters away from the station. The check was quick. The lady at the check in counter Suzana was very courteous. The room was spacious and comfortable beds. Breakfast was also good. Overall liked the place. The entire staff at the hotel was very good n helpful.

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Sao Paulo, SP
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed May 10, 2014

Location is perfect. We did everything in the hisorical center just a few minutes away walking. Windows are sound proof, very useful when staying at SMN square (specially at Notte Bianca night). Our double bed was actually two separate single beds moved next to each other, which separated if you moved to the middle gap. There is no wardrobe or... More

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Senior Contributor
26 reviews 26 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 10, 2014 via mobile

The hotel has a great localion but smell bad and the bathroom is very small and noyse. The bed is good. The breakfast is fine. No free wifi. The Piaza were located is nice, with lots of bars and restaurants. The room rate was fine. 120 euros. To park your car 35 euros a day. I think that there is... More

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Mid-Peninsula of the San Francisco Bay Area
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 4, 2014

This is a modern hotel right on one side of the piazza Santa Maria Novella, making it maybe a 5 minute walk from the main train station in the city. And the major sights of the Accademia and the Uffizii were only 10-15 minute walks away. The room was typically european small (by USA standards) but was clean and quiet.... More

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Additional Information about Universo

Address: Piazza Santa Maria Novella 20, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Universo 3*
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Also Known As:
Universo Hotel Florence

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  • At what time does the pool open each day?

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