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Hotel Borgo

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Via Borgo Ognissanti 67, 50123 Florence, Italy
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1 room 1 guest
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Hotel Borgo
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70 Reviews from our TripAdvisor Community

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Traveler rating
    11
    33
    17
    3
    6
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4
32
16
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (70)
  • Mar-May only
    (20)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (11)
All months
Level Contributor
5 reviews
1 of 5 stars Reviewed July 3, 2015

One of the worst hotels we stayed in Europe! Free wi fi never worked, neither did the computer that was in the room. You have to take 4 flights of stairs to go up in reception. If you have big suitcases like we did, it is quite a tiring thing to do. Rooms were small but we were kind of... More 

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HotelBorgo, receptionist at Hotel Borgo, responded to this review

Dear guest, as to His words, we would appreciate explain to travelers coming, what had happened. Your prentoazione was for a double room. You're there in the third, a CHILD OF 9 YEARS. Francesco, receptionist for years, offered the triple room, coin for a small fee. The wifi fuonzionava, your laptop no instead. All our Opsite are written before the... More 

Surrey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2014

10 minute walk to all of the main attractions. Friendly staff and clean room. Simple breakfast, good coffee machine. There are 41 steps up to the hotel which can be difficult with suitcases and people with limited mobility. The hotel has a noisy air conditioning unit in the room although it is very efficient.

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Kitchener, Canada
1 review
4 of 5 stars Reviewed October 9, 2013

you have several flights of stairs to walk up and the front entrance is a large wooden door with a buzzer, different than typical NA hotels. Great staff room was quite large we faced the back and heard nothing at night. Convenient to the Train Station 15 minutes to the Ponte Vechio. Breakfast was good wine is available in the... More 

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HotelBorgo, Public Relations Manager at Hotel Borgo, responded to this review

Dear we thank you for your positive feedback. We are sorry for the stairs, but this is an age building, so we can't do any changes. We wish to have the opportunity to welcome again in a next future and please, feel free to contact us anytime. Sincerely, Loredana Hotel Borgo More 

Sao Paulo, SP
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 1, 2013

Great location and friendly and helpful staff, but I was with my aunt and she is older, so the stairs were kind of a problem for us! Anyway, if the stairs are not a problem for you, it's a great hotel! The room is nice and comfortable, just the bed for the third person, in the case, is not so... More 

Was this review helpful? Yes 1
HotelBorgo, Responsabile relazioni pubbliche at Hotel Borgo, responded to this review
Google Translation

Gentile Signor Matheus, la ringraziamo per aver condiviso la sua esperienza con altri visitatori. Siamo lieti che abbia apprezzato la... More 

Milan, Italy
1 review
5 of 5 stars Reviewed July 30, 2013

i like hotel borgo :) tutti bene~~~ This is a good hotel. I really enjoyed my stay here. The staff are welcoming, friendly, nice and helpful. The rooms are clean and comfortable. The breakfast is also very good. i would go back, :)

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HotelBorgo, Direttore generale at Hotel Borgo, responded to this review

Dear Mrs Ya Y, Thank you for your wonderful review of our Hotel and we are pleased to see that you enjoyed every aspect of your stay. Looking forward to welcome you again in Florence we remain with Best Regards Hotel Borgo More 

Canberra, Australia
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 14, 2012 via mobile

This is a great little hotel. I really enjoyed my stay here. The staff are welcoming, friendly and helpful. The rooms are clean and comfortable. One thing, it did take me a little while to find as there a both red numbers and black numbers in the street. The red number takes you to a mini mart. The hotel is... More 

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Sydney, Australia
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed September 30, 2012

The 2+ sets of stairs were difficult to negotiate, the free Wifi was on the blink and it was friday night so the noise from the Pub outside and from the reception was disturbing. However the room was nice and a reasonable (not big) size for 2, the bathroom was functional (particularly the shower) and clean and it was close... More 

Was this review helpful? Yes 1
Brasilia, DF
Level Contributor
133 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed November 22, 2011

Altought, the hotel is excellent It's small, but everything is new, clean and fair enough with the price The breakfast is also very good and all the attendants are nice I would go back

Was this review helpful? Yes 3
Los Angeles, CA
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 6, 2010

We stayed in room #24. The hotel has a family-run feel, with just a few rooms, and a few friendly and helpful staff. It is close to the train station (approx. 7 min. with a little luggage), one block from the Arno river, and for the price it's a hidden gem in Florence. The room we stayed in had a... More 

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Almelo
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 5, 2010

A small hotel near the centre of Florence. Easily accessable form the railway station where also the buses from Pisa Airport have their stop. The hotel rooms are small but have all the comforts you want / need for a short stay. The rooms are clean an completely new furnisched. There is an internet PC with free internet access in... More 

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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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