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All 459 Florence hotels

Hotel Souvenir

Via Ventisette Aprile 9 | San Lorenzo, 50129 Florence, Italy
Hotel amenities
Hotel Souvenir

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Ranked #351 of 459 hotels in Florence
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53 people have reviewed this hotel

Traveler rating
    12
    5
    8
    6
    20
See reviews for
3
12
1
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Zagreb, Croatia
Contributor
14 reviews 14 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 22, 2013

Hotel Souvenir exceeded our expectations! Hotel owner speaks English so it was easy to communicate with him. Room price for us was really low (32 euro/night) and our spacious room had big clean bathroom, hair-dryer, clean towels, microwave, TV, fridge, big closet and it was really nice decorated. The first night we arrived, owner gave us a nice Tuscan wine!... More

Was this review helpful? Yes
Krakow, Poland
2 reviews
5 of 5 stars Reviewed June 27, 2013

Me and my boyfriend came to Florence at 23:00 and had no place to stay. We found Hotel Souvenir by luck on booking.com webside. Even though check-in was until 19.30 the owner was so nice to us, he let us in and offered us a double room with a private bathroom only for 70 euros for 2 nights for 2... More

Was this review helpful? Yes
Krakow, Poland
2 reviews
5 of 5 stars Reviewed June 27, 2013 via mobile

Me and my girlfriend arrived to the hotel after 11pm so long after check in time. It turned out that the owner was still around and he not only checked us in, but gave us a far better room that we actually booked. We paid 70€ for two nights. So 17.50€ each per night! For this price the room was... More

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Delta, BC
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 7, 2013

We got to the hotel about about 3:30 and no one was there to let us in. The door was locked and although we stood there and rang the bell for 1/2 an hour no one responded. We had to make other arrangements and are now staying at another hotel. The Souvenir hotel entrance is disgusting and dirty...I can't imagine... More

Was this review helpful? Yes 2
manchester
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 16, 2012

Wow I have travelled to over 42 countries world wide and this is my worst by far. Stayed here as Expedia did a royal F up and booked me into this hotel in error as I should have been three floors lower down in the same building ( all with no lift). Arrived at 6PM in the middle of Pitti... More

Was this review helpful? Yes 2
Belfast, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 14, 2011

We arrived in Souvenir Maya, after climbing the three floors of steep stairs, stained and littered, creating an initial poor impression, we then had to track down and wait on the 'proprietor' to finally let us into our rooms. What disappointment, the rooms were tired, with torn and faded décor, they did have beside lamps/fan/ fridge and mini safe but... More

Was this review helpful? Yes 1
Toronto
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 30, 2011

My husband and I booked Hotel Giovanni at the first place. Within 24 hours of arrival, we received an email from Hotel Giovanni saying that one of their guests was not feeling well and have to stay extra nights. Hotel Giovanni send us to Hotel Souvenir (which is approx 10 minutes away - further from the center). The staff at... More

Was this review helpful? Yes 1
Orlando, Florida
Top Contributor
57 reviews 57 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed July 29, 2010

We didn't read any reviews first we just booked online. The place it filthy and the bathrooms look like something out one of the Saw movies. We had a shower in the middle of our room which was just odd. They claimed to have air conditioning but it was just a fan so we slept with the window open and... More

Was this review helpful? Yes 4
New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 26, 2010

Because I read all of these reviews, I knew I needed to call ahead and let the hotel know when we would be arriving so that someone would be there to check us in. The guy that checked us in could hardly speak English and was not helpful. The shower worked fine and the bed was comfortable enough but the... More

Was this review helpful? Yes 1
New York City
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 21, 2009

Arrived with my luggage and had to bring them up what seemed like 8 flights of stairs. Rang bell and knocked on door for an hour. Finally had to go to another hotel in the building to see if they could get in touch with the owner. Finally got to my room and it was dirty. Bathroom in the room... More

Was this review helpful? Yes 3

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Additional Information about Hotel Souvenir

Also Known As:
Souvenir Hotel Florence
Address: Via Ventisette Aprile 9 | San Lorenzo, 50129 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Hotel Style:
Ranked #351 of 459 hotels in Florence
Price Range (Based on Average Rates): $
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