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Hotel Bijou

2.0 of 5 Via Fiume, 5, 50123 Florence, Italy
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130 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
1 review
5 of 5 stars Reviewed November 10, 2014

This hotel is ok in terms of its location, rooms and atmosphere. It is really very near the central train station and right in corner of Santa Maria Novella church. We arrived very early and put our luggage in a sitting room. Meanwhile, we spent a very good time in the rooftop terrace: don't miss it! You'll enjoy an amazing... More 

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Nelson, New Zealand
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 26, 2014

The hotel was close to the train station and fairly easy to find.However it is on what is essentially a street bus stop. There were often 6 buses on each side of the road belching diesel fumes and noise from early in the morning to late at night.The shutters didn't lock so you couldn't shut out the noise. There was... More 

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Etrusco1966, Direttore at Hotel Bijou, responded to this review

Please note there is no breakfast room upstairs in our hotel! There is only a wonderful panoramic roof terrace upstairs! Do you think we are all idiots? Your review is clearly false, in which hotel did you stay? Obviously not at Hotel Bijou.... More 

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 18, 2014

Took this place after getting stranded in Florence due to a train strike. Nothing spectacular, but was safe, clean, and with friendly staff. Wouldn't make this a destination hotel, but easily met our need for a comfortable night's stay.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2014 via mobile

Hi stayed over 3 nights. The Director and his mother are horrible people. All they do is shout at you and to the staff members. The man has a total lack of self confidence, and looses his nerves 1 second afer you ask for something (switch on A/C, prepare the check, late check out). At one point i thought he... More 

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Etrusco1966, Proprietario at Hotel Bijou, responded to this review

You have written a huge falsehood because at that time the manager was on vacation, so if the manager was not here, of course you can not know either him or his mother. So, if you have never met them, how can you say that they are horrible people? In addition to insulting two people who you have never seen,... More 

Melbourne, Australia
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed September 18, 2014 via mobile

A handy little hotel 5 min walk to Santa Maria Novella station in Florence. Nice staff, pretty clean room. They only problem is the bus stop outside which can cause a lot of noise at night. If willing to get past that, it's a good value hotel.

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Davis, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 21, 2014

Hotel Bijou is located in a desirable location in Florence, close to the train station and a few minutes walk to the Duomo. We stayed 4 nights and thought that it was an average experience. The air conditioning is controlled by the front desk. One recommendation is to not open the windows at night because of the noise and mosquitoes.... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

I travelled to Florence with a group of classmates and teachers. All 40 of us stayed in both the Hotel Bijou and their sister Hotel, Hotel Annabella. Both were very accomodating to our large party, and I highly recommend for anyone staying in large groups. The location was good -- everything was easily walkable, and the train station was only... More 

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Senior Contributor
32 reviews 32 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 15, 2014

Two hotels in one, rude staff, wouldn't check me in at advertised time, shouting and inexplicable, repeated banging of doors which reverberates through my own room. 6th budget hotel in Italy I've stayed at, experienced traveller. Air conditioning is centrally controlled and switched off when they like. Dodgey place. Would recommend... You to avoid!

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Etrusco1966, Responsabile relazioni con la clientela at Hotel Bijou, responded to this review

We are very sorry to inform you and, above all, all the people your review is totally false: there are not two hotels in one, the Hotel Bijou is one and only one, you confused it with another hotel. Our staff is absolutely not rude and you, as anyone, could check in at advertised time. So, in your opinion our... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

Spent the weekend here in an en suite room, with 4 beds, absolutely perfect, the staff are very nice and friendly! And only located a few mins walk from the train station and about 5 - 10 mins walk to the center. Can't not say anything bad about this place! Will be back to stay again!

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2014

If you have to budget, this place is a great find. Yes, you will have to share bathroom with another room but you have your own sink in your room. For under 100 per night, this is the go to bargain. Rooftop views are breath taking. Staff were more than accommodating. Note: wifi only available in lobby area.

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Additional Information about Hotel Bijou

Address: Via Fiume, 5, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Bijou 2*
Number of rooms: 22
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Also Known As:
Bijou Hotel Florence

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