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Hotel Relais Il Cestello

#108 of 458 Hotels in Florence
Certificate of Excellence
3.0 of 5
Piazza del Cestello 9, 50120 Florence, Italy
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Hotel Relais Il Cestello
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Ranked #108 of 458 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Rubén Antonio P
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174 reviews from our community

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    20
    4
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (41)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotel! We travelled with two small children, lots of luggage and a big stroller. Staff was very friendly. Everything was always clean, if something needed fixing the staff was always very helpful. We ordered a crib to accommodate one of our children, and noticed it had a small cut in one of the sides. We let the staff know,... More 

Was this review helpful? Yes 1
Fort Worth, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First impression was not good. They would not let me check in even a little early. The clerk even gave me attitude about sitting at the breakfast table charging my phone since I couldn't check in. The breakfast is nothing special. Basically, a continental breakfast that you would get in the US. One sort of major issue was that the... More 

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 1, 2015

It faces the river Arno, but on the other side (Oltrarno). It's far enough from the main touristy bits so you're not overwhelmed by the crowds but close enough that a 15min stroll will drop you right in front of the Uffizi. Our room was clean, spacious and comfortable. Ditto for the toilet/bathroom. Our room faced the public car park... More 

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Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2014

We selected this hotel purely on the basis of location, it was a building away from my daughters student apartment. However, it turned out to be the most comfortable stay. Nice room facing the Arno river, comfortable bed, brand new bathroom with really fantastic hot shower, fridge in the room and really everything was great. Breakfast was adequate, some meat,... More 

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Bewdley
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2014

We stayed at the Relais il Cestello in Florence in December 2014. This small, friendly and well-run hotel in the Oltrarno provided us with an interestingly new view of the city - our previous experience had always been of staying north of the Arno in the midst of the major tourist districts. The first thing we noted was the ease... More 

Was this review helpful? Yes 2
Kettering, Ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 17, 2014

Small hotel which entirely fulfilled my expectations. I was given the room (22) just off the breakfast room and found it delightful in every way. Remodeled and squeaky clean bathroom, real wood window that opens for fresh air, gorgeous view, adequate breakfast, good coffee, nice staff,antique furnishings,comfy bed. I read the bad reviews and found literally NONE of the issues... More 

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New York City, New York
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 8, 2014

I visited Florence in August 2014, and stayed in Relais in Cestello with my family. The front desk and reception were very friendly, and accommodated us even though we had to cancel some nights and didn't charge us. The breakfast was small and elegant, having 4 choices of cereal, a type of pastry, croissants, jam, nutella, yogurt, and coffee. The... More 

Was this review helpful? Yes 2
Guernsey, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 17, 2014

It wasn't the highest standard hotel but it was far from the most expensive too. We found it very serviceable, only minutes walk from Ponte Vecchio bridge and on to the sights of Florence, whilst clean and comfortable. The staff assisted us in arranging secure parking for the car and were friendly and helpful during our stay. Breakfast was on... More 

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Clarington
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 8, 2014

I read the reviews and looked at the hotel's website before booking this hotel. Everything looked good so we booked 3 nights here in September. Upon arrival we found our room (up on second floor with no elevator) was not like the website photo's showed. The shower had mould growing in it, and leaked onto floor, Bed needed replacing, (very... More 

Was this review helpful? Yes 2
Northern Ireland, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 5, 2014

This small hotel is clean, with good sized rooms, good beds and friendly and very helpful staff. It is in what was, for us, an excellent location, overlooking the river Arno, and a shortish walk across the river to the SMN railway station, and to the Ponte Vecchio and all the central tourist sites. But do not rush across the... More 

Was this review helpful? Yes 1
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