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All 461 Florence hotels

Hotel Desiree

3.0 of 5 Hotel   |   Via Fiume 20, 50100 Florence, Italy
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Hotel Desiree
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Ranked #167 of 461 Hotels in Florence
A recent review
4 of 5 stars reviewed 6 days ago
CITY-BREAKER775 Glasgow, United Kingdom
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233 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

A VERY CHARMING OLD FASHIONED HOTEL WITH LOTS OFCHARACTER..Very close to the Maria Novella railway station and within a short walk to all the sights of Florence -churches,museums etc.The staff were very helpful and friendly and gave good advice as to good resteraunts etc.We had a large ,spacious bedroom with a good sized bathroom and a breakfast was included each... More 

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Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel signage is poor, I walked past without noticing. Must have exact address with you. The same building has another 2 hotels on different floors and the signages from the other 2 hotels are bigger. But it is really near to the train station. Didn't feel like a 3-star hotel when I saw how the other 3 star hotels looked.... More 

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Spokane wa
Top Contributor
57 reviews 57 reviews
41 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 21, 2014

A very unique place, 18th century palazzo with a different hotel on all four levels, the Desiree is on the third. The small 100 year old elevator you ride adds to the charm of the place and one of the best things about the hotel is the charm. You are greeted during the day by a brother/sister combination whose family... More 

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Hoteldesiree, Responsabile reception at Hotel Desiree, responded to this review

Dear Guest, thank you very much for your kind feedback! Our staff is so proud to receive feedback like this! We work hardly to get this results! I would like also to talk about the other things: Florence in summer is very humid, each rooms has the electric plug for mosquitos, with the plug you can also open the windows... More 

Bolton, Canada
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 14, 2014

We recently spent five days in Florence at the Hotel Desiree. It is a family run hotel located on the second floor of a building very close to the Santa Maria Novella rail sation. We had a comfortable spacious room with a balcony. The bathroom was tiny but manageable. Staff were very friendly and arranged tickets to the Uffizi Gallery... More 

Was this review helpful? Yes 1
Hoteldesiree, Direttore generale at Hotel Desiree, responded to this review

Hi Lorraine, Thank you for spending your time to review our hotel! We are so happy that you enjoy our hotel and our fantasic city! Hoping to see you soon here, Best regards, Mirko Calamini. More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 28, 2014

Well situated, close to the the main train station and city center. Friendly reception. Nice breakfast. Clean rooms. Authentic elevator. On the minus side: quite noisy during the day and (early) morning as the street is used as a bus parking. Also the bathroom fan is terribly loud.

Was this review helpful? Yes 2
Hoteldesiree, Direttore generale at Hotel Desiree, responded to this review

Dear Greg, Thank you so much for the feedback! Your opinion is very important, we will use all the suggests to improve our service. See you soon in Florence! Best regards, Mirko Calamini. More 

Israel
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 11, 2014

We spent 2 nights with our baby daughter. Overall it was a pleasant stay. The room is large and has two very big and beautiful old windows. The breakfast is good also with a large variety. The only downside is that the mattress was was a bit old and not the most comfortable. The hotel is less then 5 min... More 

Was this review helpful? Yes 3
Hoteldesiree, Direttore generale at Hotel Desiree, responded to this review

Dear Guest, Thank you so much for your candid feedback! Hoping to see you soon here, Best regards, Mirko Calamini. More 

Munich, Germany
Contributor
19 reviews 19 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 24, 2014

As soon as we arrived, I saw the place and I wanted to go upstairs to cancel my booking. The surroundings are terrible and the people passing by in the street quite scary, even for the scary standards of Italian hotels near train stations. But then I went inside, the receptionist was kind and welcoming, the place looked all right... More 

Was this review helpful? Yes 1
Hoteldesiree, Responsabile reception at Hotel Desiree, responded to this review

HI Eleonor, Thank you for your feedback. Fist of all we don't know why you would like to cancel the reservation before arrival in hotel. We are in a great liberty style palace of 1800, 50 metres from the main train station and in our street there are only hotels, offices and apartments, so absolutely no bad people around. About... More 

Charleston, South Carolina
Contributor
14 reviews 14 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 13, 2014

We were here for three nights, enjoyed good breakfast with nice linens, artwork, and balcony view of verdant courtyard. Friendly and adept staff who made reservations for our excursions into Tuscany for vineyard tours. Make sure they get you into museums on days they are open, as best ones are closed Mondays. Walls and windows are very thick, so all... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2014

Very good location, close to Firenze SMN station and the central market. The receptionist and other staff were very kind and helpful. Our room was clean. Easy to get free wifi access and it was strong enough..

Review collected in partnership with this hotel

Was this review helpful? Yes 2
San Jose, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2014

Very good hotel. Great location, Walking distance to all Florence's Museums and sites. Helpful staff, the front desk is working 24/7. Clean room nice and classic furnished , free wifi and nice breakfast. I'm strongly recommend

Review collected in partnership with this hotel

Was this review helpful? Yes 3
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Additional Information about Hotel Desiree

Address: Via Fiume 20, 50100 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Desiree 3*
Number of rooms: 18
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Also Known As:
Desiree Hotel Florence

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