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Reviews you can trust: Business

100% Do not recommend
3.0 of 5 stars 1 review
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2 of 5 stars
AlexBalto   4 contributions
Baltimore, MD
Jun 19, 2009 | Trip type: Business, Solo travel

About 300 mts from airport, walkable distance if you don't mind crossing the busy expressway. Area looks rough and uninteresting. Staff quite friendly, room was big but bed EXTREMELY uncomfortable, noisy and old (two old hollow and lumpy single mattresses put together). Russian guest next door spent hours on the Internet (computer in room) talking loudly on Skype/AOL and watching porn (at high volume) during the night. The hotel should have policies preventing guests from using IMs or accessing pornography. I complained with the reception, and I heard the receptionnist going to his room and asking the guest to be quiet, but that didn't solve the problem. I couldn't get much sleep, which was unfortunate, given that I had to wake up really early in the morning to catch an early flight. Stay in a better hotel downtown if you can and take a cab to go to the airport more

Management response from
Regis Rossi, Reception Clerk

Dear Customer, Thank you for your comments. We sadly acknowledge the dissatisfied tone of your remarks and would like to point out that we have done our outmost to stop the noisy neighbours from disturbing the public quiet. However, we wish to inform you that we are totally UNABLE to prevent customers from visiting specific websites when they access the...

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Hotel Franchi Also Known As

  • Franchi Hotel Florence
Address: Via G Sgambati 28, 50127 Florence, Italy