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San Gallo Palace Hotel

4.0 of 5 Via Lorenzo Il Magnifico 2, 50129 Florence, Italy
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Certificate of Excellence 2014
San Gallo Palace Hotel
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935 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

i would say Paulo was the gentleman who helped us check in. We had over shot the reservation by a day and arrived there when it was raining. The front desk clerk was very kind and was able to accommodate us. Also recommended local restaurants and local places to visit. it was GREAT. Also they have english channel yay!

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Chicago, IL
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms were large, well maintained, and very clean. I enjoyed the jetted tub upgrade several nights. The breakfast was large, fresh, and well worth it. The wifi system was a trouble, though — difficult to log in, difficult to use, and constantly logging users out. Frustrating. The distance from the main site, too, was an easy 10-15 minute walk, but this... More 

Was this review helpful? Yes 4
Oana S, General Manager at San Gallo Palace Hotel, responded to this review

Dear Sir, first of all thank you for taking your time to write to us; we always do our best tosatisfy our guests. Regarding our wi-fi system we regret you had so many difficulties and we will try to improve the system so that new guests don't have any other problem. Yoyr suggestions are so precious for us and we... More 

San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My friend and I stayed here for 4 nights in December. The room was beautiful, clean and comfortable room and the hotel is convenient to the city center and lots of restaurants (10 - 15 minute walk). We actually walked everywhere we wanted to go. There were excellent breakfast selections. Whether you like bacon and eggs, fruit and yogurt, meat... More 

Was this review helpful? Yes 1
Oana S, General Manager at San Gallo Palace Hotel, responded to this review

Dear guest, first of all thank you so much for spendig your precious time to write of us; our guests' satisfaction is the best gratification to our commitment. Our staff works hard to improve our service for guests every day. Thanks again for your review. Best regards Antonio Giorgio General Manager More 

London, United Kingdom
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Love it. Absolutely love it. What a great place. Very friendly and helpful staff. Beautiful clean and comfortable room. Wonderful breakfast. Great Bar. Stayed here for three nights in December and we felt very much at home here. Very convenient too. Close to lots of nice restaurants and a 10 -15 min walk to the centre of Florence. Highly recommended.

Was this review helpful? Yes 3
Oana S, General Manager at San Gallo Palace Hotel, responded to this review

Dear guest, thank you so much for spending your time to write of us; your satisfaction is our satisfaction and we do our best every day to satisfy our guests expectations. Your review is very important for us and for future guests that will stay to San GAllo Palace Hotel. We hope to see you again in your next trip... More 

Bradford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 17, 2014

We stayed here for 3 nights in November as one of our party were running the florence marathon. The hotel had taken this into consideration and laid on an early breakfast that day which was a nice touch. We also got a room with a bath for soaking afterwards which was useful. The rooms are plain but comfortable and bigger... More 

Was this review helpful? Yes 1
Northampton, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2014

We stayed for 3 nights. The hotel was welcoming and clean and the front of house staff were very helpful and friendly. The room itself was bigger than some i had stayed in in a similar class and the bathroom was fabulous. The breakfast room and staff were exceptionally good as was the small hotel bar. On our last day... More 

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Burnham-On-Sea, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2014

Just come back from three nights with my cousin. Arrived later than expected due to delayed flight. Beautiful spotless room with lovely crisp bedlinen and fab marble bathroom. Room had super polish wood floor which is so much nicer than carpet as they can be a bit tacky and hold smells. Consierge staff were brilliant, couldnt be more helpful and... More 

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

My friend and I booked this through European Destinations and stayed at San Gallo Palace for 8 nights, over Thanksgiving, 2014. From even before our arrival, the customer service was great. We emailed them with a few random questions and they responded very promptly and were so friendly and welcoming in their response. Once there, they didn't disappoint! The staff... More 

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London, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 3, 2014

We stayed here for 4 nights, after our travel company moved us due to a hotel flood at our originally booked hotel. It was pleasant enough, but didn't wow us. It is a rambling building and we got a little lost at first! The room was clean and spacious, but the heating worked with air con, so we woke each... More 

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Singapore, Singapore
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stayed at this hotel for 4 nights. The rooms were good sized and the bathroom was spacious !!! The breakfast was good too !!! The hotel is not in the city centre but the sights are a 15-20 walk and we walked everywhere. The staff was very friendly and helpful. Would definitely stay here again !!!!

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Additional Information about San Gallo Palace Hotel

Address: Via Lorenzo Il Magnifico 2, 50129 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — San Gallo Palace Hotel 4*
Number of rooms: 56
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Also Known As:
San Gallo Palace Florence
Hotel San Gallo Palace
Hotel Style:
#31 Luxury Hotel in Florence
#38 Business Hotel in Florence
#64 Romantic Hotel in Florence
#64 Family Hotel in Florence

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