I booked this hotel through an Expedia trip and thought it looked charming from the website. WRONG! There was no elevator, just an enclosed area in the staircase with plywood around it and signs saying that an elevator was going to be installed. So we ended up lugging our suitcases up many many stairs to get to our room. Once... more

Nicely decorated rooms, great beds. Only thing was they had central heating, but no airconditioning in the room. We did get a small fan, but that wasn't really enough for the high temperatures in Florence. The staff was friendly enough, breakfast was very very basic, and slightly disappointing (just cheap, but warm croissants, orangejuice and cereals with milk). There is... more

I stayed in this hotel with my parents, my dad is 71 years old, mum is 62. We choose this hotel because the location, so we can walk to the town center but was a horrible stay. Nobody help you with the luggage. We had to climb 55 steps to our room and my dad get so tired to climb... more

We expected a nice, comfortable hotel from the photos on the website, BUT do not be fooled! The hotel is the exact opposite to what its put out to be! We stayed in the quadruple room which was quite large but dirty and unattractive.The room had "no" air con. so we had to open the window. The staff installed a... more

I very much enjoyed my stay here. I had low expectations, given the inexpensive rates and some of the bad reviews I read on the hotel booking Web sites. Yet, I was happy to discover that of the several two- and three-star hotels I've tried in Florence, Hotel Boboli was the best -- by far. The room was spartan, but... more

We spent one horrible night at this hotel. The room was not clean and the bathroom was like a closet that housed toilet, sink and showerhead with a drain in the middle of the floor. The traffic and noise in the hallway was so loud that there was no way to sleep. There was no airconditioning so the window had... more

We had come from lovely and affordable hotels in Rome and were anticipating our time in Florence near the Boboli gardens--sounded idyllic and the pictures online looked great. The unusually reasonable rate might have tipped us off though. The room was dirty, musty, and very hot, with the window (which was necessary as there was no functioning AC) opening over... more

Rooms were not very clean, being the most dusty rooms I've ever seen. There was months worth of dust under the bed, on the bedside tables, on skirting boards. The bathrooms were tiny broom cupboard size with shower over the toilet (wet room) and little place for the water to go, except occasionally out the bathroom door into the bedroom.... more

My sister was booked into this hotel for this month - she had a confirmation directly from the hotel. I have a copy of the confirmation. She was coming to visit me as I live here. I went past and needed to check a few things for her. They didn't have a record of the booking...She contacted them and was... more