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All 461 Florence hotels

Santa Maria Novella Hotel

4.0 of 5 Hotel   |   Piazza Santa Maria Novella 1, 50123 Florence, Italy
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Ranked #29 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
sfc Greenville, South Carolina
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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Greenville, South Carolina
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I were celebrating our 25th anniversary, so we decided to splurge and stay in one of the Honeymoon Suites (Room #621) for our five night stay...we weren't disappointed. This particular Suite had a private balcony with rattan/wicker furniture and had a fantastic view overlooking the Piazza. It also had a smaller balcony off the sitting room, but... More

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Northampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Florence was the first destination for us on a Florence/Rome/Venice trip (we got home yesterday). We travelled as a group of four including two of our children (16 & 20) and for us it was our first time to Florence. The hotel was booked for us by our tour organiser (Planet Rail) and I made a point of not reading... More

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Bruges, Belgium
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

In early June 2014, we made a 5 days city trip to Florence. Based on travel brochures and online reviews we chose Hotel Santa Maria Novella. We booked a superior room. Our first impression was very good: a well-kept hotel with neat and beautiful rooms. However, the first night was terrible. We heard constant air conditioners and other ventilators run... More

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4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My room overlooked the Piazza which was a nice view, there were many people walking around during the night, I often opened the window and just watched, one good thing was once I closed the window I couldn't hear a thing. Hearing the church bells ring day and night throughout Florence gave it a warm atmosphere. Hotel was close to... More

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Dallas, Texas
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is good for visiting the major tourist attractions but I would suggest staying somewhere else. The bed was extremely uncomfortable and the air conditioning did not cool off at all. After sightseeing all day in the summer heat it was a little frustrating.The hotel sent a repairman several times to look into the issue and it was never... More

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Saratoga Springs, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I can only speak for the room I had - over looking the Piazza and lovely! The sounds of church bells waking us each morning was something we loved and the room was exactly what one would expect from a hotel in Florentine hotel. It is exceptionally located and the service was top-notch. We loved the vibrant activity in the... More

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Adlington, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located in a quiet, picturesque piazza very near to the main railway station. The staff were extremely friendly and always willing to help. Although it is very near to the centre of Florence - just a short stroll away - it is very quiet and within walking distance of all the sights and amenties that Florence has... More

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Ipanema, Rio de Janeiro
Top Contributor
78 reviews 78 reviews
52 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago

We have chose this property due to its reviews and the location: for this trip we felt staying not far from the train station would be very practical for us, not only for arrival and departure purposes, but also because we had plans to travel by train and bus to other Tuscany towns, and that really has proved to be... More

Was this review helpful? Yes 1
12 reviews 12 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We were two couples traveling together, the two rooms we had at the Santa Novella were pretty average, one even had the bed pushed against a wall!! Small things like only being given one small bar of soap, having to ask to have the air con switched etc soured things for us. The staff however were fantastic!! We'll look elsewhere... More

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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We went here for our wedding anniversary. The hotel was lovely and in a fantastic location. Our room had a balcony and a great view of the square. Fantastic hotel. Well worth staying here. I would have given it 5 star but dropped one as we had a mix up with the room booking. I did not drop the rating... More

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Additional Information about Santa Maria Novella Hotel

Address: Piazza Santa Maria Novella 1, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Santa Maria Novella Hotel 4*
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style
#17 Family Hotel in Florence #18 Luxury Hotel in Florence #19 Business Hotel in Florence #26 Romantic Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
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