This hotel is only about 200 meters from the Santa Maria Novella train station. If you have luggage with wheels, it is an easy flat walk. The hotel is also walking distance to all of the usual tourist sites, museums, Duomo, etc. We asked for a room with a bathtub and we were upgraded to a Junior Suite at no... More

My wife and I stayed at this hotel in May 2011. We enjoyed the comfort and understated elegance of the reception rooms and we had a lovely room with a balcony, but it was at the back of the hotel and looked into utility rooms. Nice room, nice decor, but the view was disappointing. How come some people get rooms... More

On a recent trip to Florence I had the good fortune to stay at the Santa Maria Novella Hotel. Only a 5 minute walk from the local train station, it is conveniently located within easy walking distance to major attractions. I opted to upgrade to a room with a view of Santa Maria Novella and was very glad that I... More

The staff was terrific in this lovely, very well located hotel, just blocks from the Uffizi Gallery one way and Michelangelo's David the other. I had to check out at Ungodly Hours of the Morning and was unhappy to miss their exceptional breakfast buffet, but they packed a "box breakfast" for me! I absolutely loved my stay and highly recommend... More

It is an hotel made of three old buildings so it takes a little time to understand how to move inside. Rooms are big enough for three people. It is very near to the rail station and train is the best way to visit Florence because parking is a nightmare and you can spend up to 50 euro per day... More

Lovely clean hotel, helpful staff in a great location. It is an easy walk from the train station and close to many of the major attractions. It is set on a lovely piazza which our room overlooked. We enjoyed the view and although it was a little noisy on the Saturday evening it was not a problem the next two... More

My son and I stayed 5 nights last week at this great hotel. The staff goes overboard to make you feel at home, they always had the time and the smile to assist us with ticket information, restaurant suggestions, umbrellas and even help with Trenitalia webpage!. The hotel is very well located, walking distance from the train station, we did... More

First trip to Florence - loved it. Hotel was brilliant, great location and so much to see. Rooms were spotless, beautiful white linen, marble bathroom, breakfast excellent choice, staff helpful. Great location and close to the train station. Took partner for a birthday celebration, was certainly not disappointed. So much to see and do, recommendation - need very comfortable shoes.... More

I went to Florence with my husband,daughter and grandaughter. The warm welcome at the reception desk set the theme for our entire stay in Florence. We were made welcome and shown to our rooms which were clean and comfortable. The linen which was changed everyday was crisp and clean, and the toiletries provided were of good quality. A notice on... More