Absolutely loved this gem of a hotel right on the Piazza Santa Maria Novella. It's an easy walk from the train station, as we zipped right up from Rome on the Eurostar. A discreet brass plaque marks the hotel, with its elegant lobby and sitting rooms, wonderful staff and beautifully decorated rooms (spacious bathrooms, too). There is no doorman, but... more

I booked this hotel based on TripAdvisor reviews and it was everything as promised...The location is great if you arrive/leave via train, as the station is only a short walk from the hotel...Room 323 was huge, elevated bedroom (double bed) with a private balcony, which dropped down to a foyer/double closet area and large bathroom...Staff was very courteous and accommodating...Bus... more

We stayed at the hotel for four nights (17-21 Oct 09) and we had an almost excellent experience. The room was large and greatly decorated, everything looked and felt of high quality and the staff were very helpful and tried to accommodate every request. The hotel's location is excellent, especially if you come to Florence by train or coach as... more

Very central in a quiet piazza. Hotel very clean, rooms excellent - is worth paying the extra for room with a view, service great, superb breakfast, what more can I say! 360 degree view from roof terrace, very central for all the sights, would go back anytime. more

We selected this hotel after reading reviews on Trip Advisor. Lovely, quiet hotel in a great location, we walked everywhere, to tourist locations, restaurants, museums and the train. Our room was small but beautiful looking out on the side street. It was very clean and comfortable with a desk, mini-bar, hair dryer, and make-up mirror. So well insulated were the... more

This is a great hotel with a central location. You can easily walk to all the attractions from this hotel. We chose this hotel because of the great reviews on Tripadvisor and for it's close proximty to the train station. We walked from the train station to our hotel with lots of luggage with no problem. Hotel room was very... more

Nice Staff, Central. Typical decoration. renovated nice view from the room more

My daughter and I stayed in early August.I had made an error when booking and no room was available.The front desk ,manager Stefano in particular,assured me they would accommodate us,which they did.We had a wonderful stay.The hotel has it all location,nice large rooms,very good breakfast, kind efficient staff.Did I mention the beautiful view from the terrace? We will certainly return.... more

Clean, well-maintained hotel with European charm. Great location near everything, but away from tourist mobs. Friendly and helpful staff. Good buffet breakfast. We stayed five nights and would gladly return. more