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Santa Maria Novella Hotel

#30 of 460 Hotels in Florence
Certificate of Excellence
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Piazza Santa Maria Novella 1, 50123 Florence, Italy
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Santa Maria Novella Hotel
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1,183 reviews from our community

Traveler rating
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    300
    50
    4
    13
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202
676
43
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

loved this hotel. wonderful service and amenities. great beakfast, attentive staff. only complaint is spotty internet service. i would still book here again, but but i wish they were better connected.

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Fordyce, Arkansas
Top Contributor
200 reviews 200 reviews
62 hotel reviews
183 helpful votes 183 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent three nights at this hotel during our recent Italian vacation. It is well located on Piazza Santa Maria Novella, a short walk to the city center and very close to the train station. The hotel is very nice by European standards, and while it doesn't have many of the amenities of a five star American resort, it compares... More 

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Mesa, Arizona
Top Contributor
113 reviews 113 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Santa Maria Novella in mid April for 5 nights in a superior corner room on the 5th floor with wonderful views of the Piazza di Santa Maria Novella. The hotel is in a great location and not far from any attraction. The breakfast has quite a variety of food and beverages. They have a terrace at... More 

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Lima, Peru
Contributor
17 reviews 17 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a great experience in Florence, a lot had to do with this hotel. Location is great, a block away from the train station and a 5 minute walk from the Dome and all Florence has to offer. Great staff. The lobby has a museum-living room ambience. The rooms were surprisingly modern (surprised bc the building itself is probably 500... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The location is perfect! In Santa Maria Novella square which is very quite but close to other squares which are busier if you are looking for action. It is also about 1/4 mile walk to train station so need for a taxi. The staff was superb as well as the continental breakfast. Rooms were nice and roomy too.

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Malaysia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was really close to the main train station, Santa Maria Novella station. It was just a mere 3 minutes walk away so absolutely convenient for travelers travelling from and to other cities! It is facing a beautiful piazza, yet the rooms are quiet enough to have some peaceful sleep at night. Breakfast was good in a beautiful, posh... More 

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Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a located right on the square infront of the Basillica of santa maria novella which itself in 2 mins walk across from the main train termini. Very convenient for inter city travel and as a base for exploring florence. The room was spacious with a view of the Basilica, renovated and refurbished to maintain the theme and... More 

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Copenhagen, Denmark
Top Contributor
81 reviews 81 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location of this hotel is impeccable as written by so many but it really can't be overestimated. Close to transport, shops, museums and other attractions, good restaurants, in fact close to all the best in Florence. Ups are the friendly and helpful staff, the cleanliness of every part of the hotel, the beautiful breakfast room with a well assorted... More 

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Paramus, New Jersey
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Sometimes hotels are better than expected. Not often. But this hotel is not only better than it looked on paper...it is special. The location is perfect; it is a 3 minute walk from the train station and a 10 minute walk from the Duomo. So we could always find our way! The helpful staff were always cheerful and went out... More 

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SMNovella, Direttore at Santa Maria Novella Hotel, responded to this review

Dear Guest , we really thank you for your kind review and for taking time to leave a so nice message regarding your stay at the Hotel Santa Maria Novella and our staff. We really hope to see you soon at the Hotel Santa Maria Novella in occasion of a future stay in Florence. Best Regards The Management More 

nj
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 18, 2015

We are staying here at the SMN hotel I have to say it is immaculately clean very warm and cozy and the staff is extremely helpful and nice. They have a great morning breakfast in a beautiful room. It is in a perfect location. The only negative is the room is a tad small but most of the room in... More 

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