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Santa Maria Novella Hotel

#29 of 460 Hotels in Florence
Certificate of Excellence
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Piazza Santa Maria Novella 1, 50123 Florence, Italy
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1,189 Reviews from our TripAdvisor Community

Traveler rating
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    301
    50
    4
    13
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203
679
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Franschhoek, South Africa
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed at the Santa Maria Novella Hotel in Florence many times before, but will always return there for several reasons that are important to us. The hotel is perfectly located for easy access to most of the main historical attractions in Florence and shopping, and within easy walking distance from the railway station. The Santa Maria Novella Piazza... More 

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Dallas, Texas
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second visit to this hotel and it was great and did not disappoint the second time around. It is a great location ,near the train station, where we came in from Venice, and the staff was helpful as always. the breakfast was a great way to start the day and did not lack in variety of choices.... More 

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Fantastic hotel in Piazza Santa Maria Novella. Walking distance from the high speed train from Rome. Very courteous and helpful staff. Agreed, get a room overlooking the piazza, it's worth it. Great restaurant selection within minutes of hotel. Our room was nice size, appointed in traditional, classic features. It had hardwood floors and a marble bath.

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Biggleswade, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

What a lovely hotel!. Clean , stylish , classical decor, with friendly , caring and welcoming staff who were always happy to help. Their awareness of your needs were just as you would expect with a smile of acknowledgement as you pass the reception desk every time. The location was perfect, a 3 minute walk from the Duomo and in... More 

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Atlanta, GA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful room with firm beds and nice linens, good service from front desk, bar, and breakfast staff, lovely breakfast included, great location near churches, museums, restaurants, river, and train station.

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

loved this hotel. wonderful service and amenities. great beakfast, attentive staff. only complaint is spotty internet service. i would still book here again, but but i wish they were better connected.

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Fordyce, Arkansas
Top Contributor
200 reviews 200 reviews
62 hotel reviews
186 helpful votes 186 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent three nights at this hotel during our recent Italian vacation. It is well located on Piazza Santa Maria Novella, a short walk to the city center and very close to the train station. The hotel is very nice by European standards, and while it doesn't have many of the amenities of a five star American resort, it compares... More 

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Mesa, Arizona
Top Contributor
113 reviews 113 reviews
12 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Santa Maria Novella in mid April for 5 nights in a superior corner room on the 5th floor with wonderful views of the Piazza di Santa Maria Novella. The hotel is in a great location and not far from any attraction. The breakfast has quite a variety of food and beverages. They have a terrace at... More 

Was this review helpful? Yes 4
Lima, Peru
Contributor
17 reviews 17 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great experience in Florence, a lot had to do with this hotel. Location is great, a block away from the train station and a 5 minute walk from the Dome and all Florence has to offer. Great staff. The lobby has a museum-living room ambience. The rooms were surprisingly modern (surprised bc the building itself is probably 500... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location is perfect! In Santa Maria Novella square which is very quite but close to other squares which are busier if you are looking for action. It is also about 1/4 mile walk to train station so need for a taxi. The staff was superb as well as the continental breakfast. Rooms were nice and roomy too.

Was this review helpful? Yes 1
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