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All 461 Florence hotels

Santa Maria Novella Hotel

4.0 of 5 Hotel   |   Piazza Santa Maria Novella 1, 50123 Florence, Italy
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Ranked #26 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Cee C
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1,051 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

My room overlooked the Piazza which was a nice view, there were many people walking around during the night, I often opened the window and just watched, one good thing was once I closed the window I couldn't hear a thing. Hearing the church bells ring day and night throughout Florence gave it a warm atmosphere. Hotel was close to... More

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Dallas, Texas
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location is good for visiting the major tourist attractions but I would suggest staying somewhere else. The bed was extremely uncomfortable and the air conditioning did not cool off at all. After sightseeing all day in the summer heat it was a little frustrating.The hotel sent a repairman several times to look into the issue and it was never... More

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Saratoga Springs, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I can only speak for the room I had - over looking the Piazza and lovely! The sounds of church bells waking us each morning was something we loved and the room was exactly what one would expect from a hotel in Florentine hotel. It is exceptionally located and the service was top-notch. We loved the vibrant activity in the... More

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Adlington, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is located in a quiet, picturesque piazza very near to the main railway station. The staff were extremely friendly and always willing to help. Although it is very near to the centre of Florence - just a short stroll away - it is very quiet and within walking distance of all the sights and amenties that Florence has... More

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Ipanema, Rio de Janeiro
Top Contributor
78 reviews 78 reviews
52 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have chose this property due to its reviews and the location: for this trip we felt staying not far from the train station would be very practical for us, not only for arrival and departure purposes, but also because we had plans to travel by train and bus to other Tuscany towns, and that really has proved to be... More

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12 reviews 12 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were two couples traveling together, the two rooms we had at the Santa Novella were pretty average, one even had the bed pushed against a wall!! Small things like only being given one small bar of soap, having to ask to have the air con switched etc soured things for us. The staff however were fantastic!! We'll look elsewhere... More

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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went here for our wedding anniversary. The hotel was lovely and in a fantastic location. Our room had a balcony and a great view of the square. Fantastic hotel. Well worth staying here. I would have given it 5 star but dropped one as we had a mix up with the room booking. I did not drop the rating... More

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Chicago, Illinois
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, I loved this hotel. The room was lovely, the view was outstanding (pay extra for the view - it's worth it), the staff was exceptionally kind and patient! There were a few hiccups (mentioned below) but overall it was a good experience. I would stay there again. Pros: - excellent location - right on Santa Maria Novella square, walking... More

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Cincinnati, OH
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

During our stay in Italy this ending up being our favorite hotel. Located on beautiful Piazza Santa Maria, the location offers access to everything walking. We had a room that looked down on the piazza. We loved opening up the windows for the great view and sounds of the city below. This isn't one of the piazzas overrun with tourists... More

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5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Excellent location from the train station. The hotel itself is small and can be a little confusing to navigate on the inside, however the size of the room is amazing. We stayed on the 5th floor overlooking the square and the view is beautiful. The breakfast offered lots of options and the staff was very friendly. Lots of restaurant options... More

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Additional Information about Santa Maria Novella Hotel

Address: Piazza Santa Maria Novella 1, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Santa Maria Novella Hotel 4*
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style
#16 Luxury Hotel in Florence #17 Business Hotel in Florence #19 Family Hotel in Florence #25 Romantic Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 
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