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Palazzo Ruspoli

Via de' Martelli 5, 50129 Florence, Italy
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Palazzo Ruspoli
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231 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Istanbul Province, Turkey
1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I think the hotel reseption and concierge service are very imprortant that both we had in Palazzo Ruspoli hotel in florance. Giuliana was always friendly helpful and doing everything from the heart. ı would like to thank her again from here. Thank you so much Giuliana:)))

Was this review helpful? Yes 1
Southampton, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Palazzo Ruspoli for 6 nights in mid-June and would recommend the Ruspoli for anyone looking to stay in the heart of Old Florence without breaking the bank. The Location: literally a handful of steps away from the Duomo in the pedestrianised area of the city. Incredibly easy to find and located on the 3rd floor of... More 

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 9, 2015

What an absolutely stunning small hotel. You enter what appears to be an impressive house on the main street opposite the Duomo. There is little indication it is a hotel so look carefully for the brass door plate showing the name of the hotel. The rooms are incredible - high ceilings, shuttered windows and a shabby chic style of decoration.... More 

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London, United Kingdom
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 30, 2015

Stayed here for 3 nights, we checked in straight away and were given the keys to our room. Room was big, and clean, overlooked the street which was nice but very noisy at night times. Location is great and you can walk to all the main places within a few minutes. Breakfast was okay, basic but was fine to get... More 

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A TripAdvisor Member
3 of 5 stars Reviewed March 31, 2015

central location but pre-dawn delivery noise was very disturbing, value room had no view, no common space, limited front desk hours made check-in a bit hectic but coffee was great. breakfast was good and the coffee was great. the bed was large but it seemed worn and there was a ridge in the middle that was uncomfortable. our three days... More 

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GeneralmanagerFi, Responsabile relazioni con la clientela at Palazzo Ruspoli, responded to this review

Dear Guest, Thank you for your comment on TripAdvisor: understanding our Guest's perception allows us to improve our commitment to improve our services. Palazzo Ruspoli is an ancient Florentine house, renovated. The soundproofing is not covered in the services of this old house in effect. Our B&B also offers rooms overlooking the courtyard which are definitely quieter. We are terribly... More 

Ramstein-Miesenbach, Germany
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 30, 2014

I stayed at the hotel the last week of November 2014 . A friend and I selected the hotel from a local travel agent. After reading some of the comments posted on trip advisor, I wasn't too sure I had made the correct decision. I was so happy to find out that it was the best find ever. We loved... More 

Was this review helpful? Yes 1
Tbilisi, Georgia
2 reviews
4 of 5 stars Reviewed November 19, 2014

My friends and I stayed at Palazzo Ruspoli since 07.11.14 to 10.11.14 and would like to underline that it was very nice place for having rest and relax. First of all the location is excellent, very close to train station, no need to take bus or taxi, just 5-6 minutes walk to hotel, the very center of this unforgettable, lovely,... More 

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GeneralmanagerFi, Responsabile relazioni con la clientela at Palazzo Ruspoli, responded to this review

Dear Guest, We would like to thank you for your kind words and for sharing your experience at Palazzo Ruspoli on Tripadvisor. We are deeply happy that you could enjoy our Bed & Breakfast central location. We also are very pleased to understand that you appreciated our staff competence and that its service did meet your expectation. Thanking you again,... More 

Harwich, United Kingdom
1 review
5 of 5 stars Reviewed November 18, 2014

We spent over a week at this hotel and were very happy with the situation which could not be better. We had a fantastic view of the dome of the Duomo from our bedroom window, something we will remember always. The room was comfortable and provided all amenities except tea and coffee making facilities. However, coffee is provided between certain... More 

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GeneralmanagerFi, Responsabile relazioni con la clientela at Palazzo Ruspoli, responded to this review

Dear Guest, We deeply thank you for your kind comment and for sharing your experience at Palazzo Ruspoli. We are very glad that you enjoyed your room and all its comforts and proud to learn that our personnel competence achieved to provide a high quality service that did meet your expectations. We also are pleased to understand that you enjoyed... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 17, 2014

After I arrived at this B&B and was placed at this very uncomfortable room I decided to read some reviews here at Trip Advisor and NOT to my surprise people had already mentioned this room. This room has an extremely uncomfortable bath and toilet (we DID NOT request an adapted room), it was right by the breakfast area, so there... More 

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GeneralmanagerFi, Manager at Palazzo Ruspoli, responded to this review

Dear Guest, Thank you very much for the time you have dedicated through your review. Palazzo Ruspoli is located in an incredible location, facing the magnificent Duomo Square, is in great demand by the Italian and foreign Clientele. Conveniently close to the most important historical and artistic attractions of the city. The history of the building is lost in the... More 

canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 13, 2014

We booked this hotel for 1 nigh at the last minute, to enjoy a night in Florence. When we arrived on the 3rd floor at reception, the lady seems displeased that we were there, and was unaware of our Expedia booking, and seemed put out. She showed us to our junior suite on the 4th floor. A large room, with... More 

Was this review helpful? Yes 2
GeneralmanagerFi, Manager at Palazzo Ruspoli, responded to this review

Dear Guest, thank you so much for sharing your experience at the Bed & Breakfast Palazzo Ruspoli with us. All information and details that You have given are precious to us. We are deeply sorry .. we are concerned that, possibly, there has been a misunderstanding and that the nature of the accommodation was not entirely clear : the ‘Palazzo... More 

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