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Palazzo Ruspoli

Via de' Martelli 5, 50129 Florence, Italy
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Palazzo Ruspoli
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Palazzo Ruspoli
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227 reviews from our community

Traveler rating
    74
    106
    23
    15
    9
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38
116
10
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What an absolutely stunning small hotel. You enter what appears to be an impressive house on the main street opposite the Duomo. There is little indication it is a hotel so look carefully for the brass door plate showing the name of the hotel. The rooms are incredible - high ceilings, shuttered windows and a shabby chic style of decoration.... More 

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London, United Kingdom
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights, we checked in straight away and were given the keys to our room. Room was big, and clean, overlooked the street which was nice but very noisy at night times. Location is great and you can walk to all the main places within a few minutes. Breakfast was okay, basic but was fine to get... More 

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A TripAdvisor Member
3 of 5 stars Reviewed March 31, 2015

central location but pre-dawn delivery noise was very disturbing, value room had no view, no common space, limited front desk hours made check-in a bit hectic but coffee was great. breakfast was good and the coffee was great. the bed was large but it seemed worn and there was a ridge in the middle that was uncomfortable. our three days... More 

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GeneralmanagerFi, Responsabile relazioni con la clientela at Palazzo Ruspoli, responded to this review

Dear Guest, Thank you for your comment on TripAdvisor: understanding our Guest's perception allows us to improve our commitment to improve our services. Palazzo Ruspoli is an ancient Florentine house, renovated. The soundproofing is not covered in the services of this old house in effect. Our B&B also offers rooms overlooking the courtyard which are definitely quieter. We are terribly... More 

Ramstein-Miesenbach, Germany
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 30, 2014

I stayed at the hotel the last week of November 2014 . A friend and I selected the hotel from a local travel agent. After reading some of the comments posted on trip advisor, I wasn't too sure I had made the correct decision. I was so happy to find out that it was the best find ever. We loved... More 

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Tbilisi, Georgia
2 reviews
4 of 5 stars Reviewed November 19, 2014

My friends and I stayed at Palazzo Ruspoli since 07.11.14 to 10.11.14 and would like to underline that it was very nice place for having rest and relax. First of all the location is excellent, very close to train station, no need to take bus or taxi, just 5-6 minutes walk to hotel, the very center of this unforgettable, lovely,... More 

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GeneralmanagerFi, Responsabile relazioni con la clientela at Palazzo Ruspoli, responded to this review

Dear Guest, We would like to thank you for your kind words and for sharing your experience at Palazzo Ruspoli on Tripadvisor. We are deeply happy that you could enjoy our Bed & Breakfast central location. We also are very pleased to understand that you appreciated our staff competence and that its service did meet your expectation. Thanking you again,... More 

Harwich, United Kingdom
1 review
5 of 5 stars Reviewed November 18, 2014

We spent over a week at this hotel and were very happy with the situation which could not be better. We had a fantastic view of the dome of the Duomo from our bedroom window, something we will remember always. The room was comfortable and provided all amenities except tea and coffee making facilities. However, coffee is provided between certain... More 

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GeneralmanagerFi, Responsabile relazioni con la clientela at Palazzo Ruspoli, responded to this review

Dear Guest, We deeply thank you for your kind comment and for sharing your experience at Palazzo Ruspoli. We are very glad that you enjoyed your room and all its comforts and proud to learn that our personnel competence achieved to provide a high quality service that did meet your expectations. We also are pleased to understand that you enjoyed... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 17, 2014

After I arrived at this B&B and was placed at this very uncomfortable room I decided to read some reviews here at Trip Advisor and NOT to my surprise people had already mentioned this room. This room has an extremely uncomfortable bath and toilet (we DID NOT request an adapted room), it was right by the breakfast area, so there... More 

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GeneralmanagerFi, Manager at Palazzo Ruspoli, responded to this review

Dear Guest, Thank you very much for the time you have dedicated through your review. Palazzo Ruspoli is located in an incredible location, facing the magnificent Duomo Square, is in great demand by the Italian and foreign Clientele. Conveniently close to the most important historical and artistic attractions of the city. The history of the building is lost in the... More 

canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 13, 2014

We booked this hotel for 1 nigh at the last minute, to enjoy a night in Florence. When we arrived on the 3rd floor at reception, the lady seems displeased that we were there, and was unaware of our Expedia booking, and seemed put out. She showed us to our junior suite on the 4th floor. A large room, with... More 

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GeneralmanagerFi, Manager at Palazzo Ruspoli, responded to this review

Dear Guest, thank you so much for sharing your experience at the Bed & Breakfast Palazzo Ruspoli with us. All information and details that You have given are precious to us. We are deeply sorry .. we are concerned that, possibly, there has been a misunderstanding and that the nature of the accommodation was not entirely clear : the ‘Palazzo... More 

Woodbridge, United Kingdom
2 reviews
5 of 5 stars Reviewed October 7, 2014

We stayed at the Palazzo Ruspoli this summer. Having paid very little to be in the centre of Florence we were not expecting great things so when we arrived and saw the hotel we could not believe it. The large shutters in each room open and the Duomo is almost touching distance! The rooms are totally immaculate, beautiful, huge with... More 

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GeneralmanagerFi, Responsabile relazioni con la clientela at Palazzo Ruspoli, responded to this review

Dear Guest, We would like to thank you for your kind comment and for sharing with us your experience at Palazzo Ruspoli. We are very happy to learn that you appreciated our Bed & Breakfast architecture and design, its central location and that your room facilities and amenities did meet your expectations. We also are very proud to understand that... More 

Edenbridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 7, 2014 via mobile

We walked to the hotel from the station. The hotel was a little hard to find as only a small brass plaque by the door. However once inside we were shown to a fabulous room with amazing view of the Duomo. Bathroom a little basic, but adequate. A great hotel for a wonderful central location in Florence, we would definitely... More 

Was this review helpful? Yes
GeneralmanagerFi, Responsabile relazioni con la clientela at Palazzo Ruspoli, responded to this review

Dear Guest, We would like to express our thankfulness for your kind comment and for sharing your experience at Palazzo Ruspoli. We are very glad to undeerstand that your room facilities and its beautiful view did meet your expectation. We would be very honored to welcome you again at Palazzo Ruspoli. Kindest Regards The Management More 

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