On our third visit, having left my keys in London, it took Egino (Rossi) only two hours to trrack down a duplicate key to a 1980s Delsey case. We thoroughly endorse everything your other reviewers have written. The staff were incredibly helpful and even affectionate and the fact that they have been there for the last two years says everything.

My wife and I stayed here for 5 nights in April, and encountered almost everyone working at the hotel, everyone without exception were extremely courteous and helpful. The house keeping was faultless. The city centre was a 10 minute brisk walk or a 20 minute stroll. Breakfast had a wide range, fruits, croissants, pies, cold cuts, cereals and juices. Might... More

Great attention, staff is very nice. Breakfast is included, free wifi . Rooms are espacious. Good location, a 20 min walk from downtown, There is a park in front of the hotel in case you want to go jogging, and an awesome restaurant at 200 meters

The Panama Hotel is a perfect place to stay for a visit to Florence. It is situated close to but not insinde the old part of the town. It takes about 10 - 15 minutes to walk to the main train station and to reach the Palazio Vecchio it takes about 20 - 25 minutes. The location means it is... More

My wife and I stayed in this hotel from the 11th to the 18th of December 2012 for our week's holiday in Florence. This was the second time that we had stayed in this great little hotel, so we knew that we would receive excellent service. We were not disappointed. The accommodation as always was excellent, the buffet breakfast was... More

I had to complete a late booking, so I arrive here with no reservation. I got a suite for 60 Euros including breakfast!!!!!!!!!!!!!!!! I never had this happening in Florence. The room was very large with a little balcony and its own full restroom. The room was very clean and well appointed and so was the restroom. Breakfast was Ok,... More

My friend and I recently stayed at this lovely hotel for 4 nights. Our room had a walk out patio, and considering we were on the main floor I was surprised it was so quiet inside our room. When we arrived we were greeted by a friendly staff who provided us with a map of Florence and gave us information... More

My boyfriend and I decided to go on a last minute attempt at some summer sun and where better to do it than Italy. Neither of us had been before but had heard great things about Florence from friends and decided that it was the perfect get away! We did a lot of research on potential Hotel's and Hotel Panama... More

We enjoyed our 2 night stay at Hotel Panama. We were referred by friends and were very happy with their recommendation here. Hotel staff were warm, friendly and very helpful. Helping us book reservations, call cabs and the like, they really were exceptional. The room was the most spacious room we had in our whole Italian trip. Great space for... More