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Hotel Royal

Via delle Ruote 52, 50129 Florence, Italy
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Hotel Royal
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Ranked #290 of 459 Hotels in Florence
A recent review
4 of 5 stars reviewed 1 week ago
lbourinaris New Jersey
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163 reviews from our community

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    41
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Jersey
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is under external construction (but did not bother us) interior is breathtaking. Our students rooms were huge and comfortable as well as clean. Our first rooms (singles) were like a shoebox but this was quickly fixed and our new rooms were lovely. Staff bent over backwards to please us! Full of antiques. Only downside is the breakfast is terrible... More 

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5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Recently visited this hotel as part of a school visit to Florence. The building is very impressive and oozes history. The rooms are all well equipped and are of good size. Main thing is the entire hotel is spotless and staff were helpful. Breakfast was nice with a good selection of food. Highly recommended

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 4, 2015

large carpark,10 minutes walk from train station.Beautiful old palace,with stunning architecture and ornaments.big lounge and restaurant.lovely rustic italian breakfast. beware pool is an extra 9 euros each approx.lovely gardens and bar. free wifi in lounge.aircon in rooms .lobby staff ok.rooms clean and adequate. great for day trips by bus frm train staion to san gimigano,wine tour lunch and lucca.

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Wednesbury
Contributor
15 reviews 15 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 25, 2014

Travelled to Florence with friends. We didn't get the rooms we had booked and paid in advance for, and when we queried this, members of reception staff were totally unconcerned and said we had reserved the very small shabby ones we were given on three different floors in different parts of the hotel. Tinned fruit salad one item of the... More 

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Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 25, 2014

I have travelled to Italy many times and always enjoyed wonderful hospitality, but here I came across the rudest reception staff I've encountered in 40 years of european travel. I was one of a party of professional women on an art appreciation tour, all of whom are experienced travellers and we were firstly surprised and then upset by the sarcastic... More 

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Ankara, Turkey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed October 14, 2014

The room they provided me was terribly small and they changed it with a bigger one but it was not clean. The owner was cross at me for my request to change the room. The bathroom was smelly and there was hair in the shower. Wifi is only avaiable in the lobby. The building is old with doors that allow... More 

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The Netherlands
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 30, 2014

We booked this hotel as we wanted the view of the riveria and we asked for a room with it. It was right on the sea side with bars and cafes lined up below. There was no airconditioning and was pretty hot so we didnt get alot of "comfortable" sleep as the a/c goes on in peak summer between June... More 

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Glasgow, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 21, 2014

Having read a few unfavourable reviews, mainly about the staff, I am happy to say that I could not fault the staff for their welcome, friendliness and assistance. The hotel is a 10 to 15 minute walk from the Duomo and the train station. It is charmingly olde worlde with lovely gardens and a pool with sunbathing area and arbour.... More 

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 19, 2014

Arrived in good shape to be confronted by stressed out desk receptionist.aggressive and rude.when asked do you speak English she replied no do you speak Italian! A good point but no I do not but there again I was a visitor and I thought a guest.we were then castigated to a small ground floor room 28.she moaned about the agencies... More 

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 4, 2014

This is a beautiful mansion set in its own charming grounds. The garden is lovely and very quiet with a pool, though we didn't use this. The rooms are clean and functional with a slightly odd decor, the bathrooms are perfectly fine although the shower is over the bath with just a plastic shower curtain. Just one large drawer for... More 

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