After reading the reviews I braced myself for the worst and hoped for the best. We paid 75 euros per night and based on that amount we were happy with the hotel. The room was very quiet over looking the lovely gardens and the bed very comfortable. There are definitely some maintenance issues with this hotel and it needs a... More

Dirty rooms with amortised furniture, you pay for enternet - 15 euro, for pool - 8 euro, for parking - 56 euro for 2 days! For breakfast with no any choise. No air condition. The toilet was broken and water was dropping all night long. There were mosquitos everywhere. Most miserable and poor hotel i ever been. Don't go there!... More

WE've been there in june 2010. It is a palace, very pleasent, don't stay near the elevator! The garde was just beautiful, and we love the antique rooms and corridors. The room was large and comfortable and the best, just a walk from everything. We just loved it. More

Based on tripadvisor reviews, we feared for the worst at Hotel Royal. To our delight, virtually every complaint proved unfounded. The manager, Francesco, handled all our questions with good-natured skill and provided excellent advice on restaurants. The rooms are spacious and clean, although they are sparsely but adequately furnished. The garden in back was a welcome gathering spot each evening... More

This is the very first time in my life I experienced such a rude attidute from so called European people... the guys there are psycho!!!! We arrived late in the evening, very small rooms, window did not open, smell of the room, unfriendly staff, internet did not work he said and I saw him play backgammon online without even looking... More

The grounds are very nice, the rooms are not. The staff is RUDE! They make up things as they go along, including the price of the room. Good thing we booked through booking.com and they could not change our rates. Breakfast is horrible. First, we were told we had to pay 20 Euro per day to park. Then we were... More

Bad service!! the apartment isn't clean! So noysi apartment!! Bad experience in the Royal Hotel. Ugly location!!! More

We were booked into Florence Bb Hospitality with bad results and stayed 2 nights. We found the Royal on the way into the old town the 2nd day and luckily were able to book 5 days for 110Euros incl. breakfast per night. Compared to what we had the Hotel Royal was heaven in looks. Exactly what I had wanted in... More

Upon check in was given the option to stay at room 24 ( only nice room I saw) or in another terrible dirty room, we were tired and decided to take the lovely room by the garden. A/C did not work well and although the room was comfortable I found the service, front desk attendants which seem to be family... More