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Hotel Berna

2.0 of 5
Largo Fratelli Alinari, 11 | Santa Maria Novella, 50123 Florence, Italy
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€110 (EUR)
Hotel Berna
Ranked #100 of 453 Florence B&B and Inns
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166 reviews from our community

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Cheshire UK
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 18, 2013 NEW

The hotel is on the 3rd floor (european - for our American friends, it is on the 4th flood) and has 9 rooms. It's clean and the staff are very helpful and friendly. We stayed there for 3 nights. The hotel is very close to the train station and there are plenty of restaurants near by. It is also very... More

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Bogota, Colombia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed May 12, 2013 via mobile

I don't know what I liked most between the hotel, the staff or the city. My wife and me stayed there in may 2012 and it was really nice. The hotel is in the 4th level of a traditional building .There is an elevator that can be used for your luggage and maybe 1 or 2 people (good enough). Then... More

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bernahotel, receptionist at Hotel Berna, responded to this review
May 18, 2013

We are really happy to know that our new hotel the loved it and, even more, that the kindness and helpfulness of our staff to have left a sweet memory. After all this is our goal: to make your experience special. A sweet hug, Francesca & staff More

Fortaleza, CE
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 13, 2013

Me senti iludida pelos excelentes comentários do booking. Realmente a Francesca é um doce, mas é o único ponto alto deste hotel, além do tamanho do quarto - é enorme. Entretanto, o isolamento acústico é PÉSSIMO! Passei 4 noites e dormi muito mal as 4 noites. Estava louca pra ir embora de lá! Você escuta a descarga do quarto de... More

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bernahotel, receptionist at Hotel Berna, responded to this review
Google Translation
April 18, 2013

Lamentamos el incidente, y desconcertado al mismo tiempo! Si hubiéramos sabido antes, ya que pasó las noches 4 noches, nos... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 7, 2013

I traveled with my husband and in-laws, and we all thought this was a great stay for the money. We chose it for it's easy proximity to the train station and price. It was clean, cozy, and we really enjoyed the breakfast. The staff were also very friendly and helped with recommendations on where to go. It has a very... More

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bernahotel, RECEPTIONIST at Hotel Berna, responded to this review
April 10, 2013

Thank you very much! We really hope you enjoied your stay with us. We always have an attention to our "piccoli" guests. It's a pleausure for us. Hoping to see you in the near future.... With love Francesca & Staff More

Manila, Philippines
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 30, 2013

After Rome, our next stop was in Florence, Italy. I was impressed by the great location of this hotel. It was highly accessible from the train station so it won't be a problem for you and your huge luggage. Plus, you have a great view from the room's balcony. We were greeted warmly by one of the hotel's receptionist Francesca!... More

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bernahotel, Responsabile reception at Hotel Berna, responded to this review
April 1, 2013

We always try to make your stay special for our customers, because your smile and your satisfaction rewards us for every effort and every sacrifice. Your kindness and your joy may still accompany our memories! ... interesting ... not to mention the coffee breaks :-) Know that you have appreciated our work is rewarding and encourages us to get better... More

Calgary
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 18, 2013

My wife and I had a very small window to visit Florence as we were traveling from Paris to Civitavecchia for a connection with a cruise. Fortunately, we had booked our stay at the Hotel Berna. We were so impressed with Francesca and her excellent staff. On arrival, we were treated like welcome guests rather than customers. Everyone went out... More

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bernahotel, Responsabile reception at Hotel Berna, responded to this review
March 21, 2013

Woew! Many thank's for your kind words! So you must be back...and we will look forward to see you sooner... Bye Bye Francesca & Staff More

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2013

We were looking for a place to stay close to the train station, by chance came across this location. Fabulous hosts, had a Boutique hotel feel to it, extremely friendly, cozy but not crowded, and inviting. Hotel is an a building that looks like a office building and the hotel is located on the third floor of the building, so... More

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bernahotel, Responsabile reception at Hotel Berna, responded to this review
March 18, 2013

Many many thank's! It's always a pleausure to know you feel at home. Our Hotel is like a 2ns house for everybody. So you must be back soon.... Arrivederci, Francesca & Staff More

China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 4, 2013

I booked with Hotel Berna three weeks before arriving on Feb 13. because their pictures online really attracted my attention and the location is very good. When we arrived in Florence Central Station, we found everything true. The distance to the train station is just as described online. The rooms are more beautiful than the pictures. And the lovely Francesca(receptionist)... More

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bernahotel, RECEPTION at Hotel Berna, responded to this review
March 9, 2013

....and excellent customer! It's always nice to meet new people, and know that you did a god job. It was a pleasure for us and we really hope to meet you again in a future . Arrivederci, Francesca & Staff More

Perth, Western Australia, Australia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 4, 2013

Hotel Berna is in an excellent location if, like us, you only have a one day stop in Florence. It was a very short walk from the train station and an easy walk to the main sights of Florence. It has a little lift to take you up (only one at a time with luggage) and the Hotel only takes... More

Was this review helpful? Yes 1
See 2 more reviews by Tina G for Florence
bernahotel, receptionist at Hotel Berna, responded to this review
March 9, 2013

Many many thnak's for your kind words! We always hope to do a good job and for us it is very important that you feel at home. We are a small family structure, where you can find all...good friends, good atmosphere, good breakfast.... See you soon.... Francesca & staff More

Yakkum Israel
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 24, 2013

Hotel Berna is a very comfortable hotel with unique old world charm in furniture - when each room is unique. It offers value that is similar to a 5 star hotel and as such it has a superior value for your money. Francesca was very kind and helpful. We enjoyed our stay a great deal and are very happy to... More

Was this review helpful? Yes
bernahotel, Responsabile relazioni pubbliche at Hotel Berna, responded to this review
March 2, 2013

We are very happy to know that our new hotel she loved it and, even more, that the kindness and helpfulness of our staff to have left a sweet memory. In the end this is our goal to make your experience special. A gentle hug, Thank you again! Francesca & Staff More

 
 
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Additional Information about Hotel Berna

Also Known As:
Berna Hotel Florence
Address: Largo Fratelli Alinari, 11 | Santa Maria Novella, 50123 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free High-Speed Internet Room Service Wheelchair access
Hotel Style:
Ranked #100 of 453 B&Bs / Inns in Florence
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
It's easy to fall in love with Florence, and it's inevitable that you will fall in love with the 2-star Hotel Berna.It will be the lovely rooms and friendly hospitality; it will be its convenience to Santa Maria Novella train station; it will be because this hotel makes a stay in Florence for work or pleasure even more pleasant.Whether your favorite sights are the fascinating Galleries of the Accademia, or the fun boutiques on the shopping streets of the town center, Hotel Berna in Florence makes them easier to reach than ever. ... more   less 
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Hotel Berna
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