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All 498 Florence B&Bs / inns

Hotel Berna

2.0 of 5 Small Hotel   |   Largo Fratelli Alinari, 11 | Santa Maria Novella, 50123 Florence, Italy
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Ranked #140 of 498 Florence B&B and Inns
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
2050g Sydney, Australia
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211 people have reviewed this hotel

Traveler rating
    110
    83
    13
    2
    3
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36
98
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13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • English first
  • French first
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English first
Sydney, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The room was well appointed, clean with nice refreshments in the room. The hotel was located a block from the train station which was very convenient for us. It was a pleasant walk to most amenities and attractions. The buffet breakfast was delicious and catered for a broad range of tastes: European, American and Asian - they really try to... More

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Hennepin, Illinois
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This family-owned and operated hotel made our trip to Italy so special. It put us in a good mood right off the bat. Friendly front desk staff and a nice cozy room on the first floor was truly appreciated after an 8 hour flight and one hour train ride. The bathroom had a heated towel rack and comfy towels. Also... More

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Seoul
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2014

From the moment I stepped into the hotel, the welcome was warm and friendly. The woman at reception seemed sincerely concerned with the comfort of her guests. I arrived early in the morning, she did her best to see if there was a room I can check in before hours; when there wasn't, she was very nice about storing my... More

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bernahotel, receptionist at Hotel Berna, responded to this review

It's the minimun we can do! help our guest, find the best solution for them, feel at home.... Thank you very much for your time spend to write us something, and for the wondeful words. It was a pleausure for us to meet you. Hoping to see you again in the near future... Ciao Francescaa & Staff More

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 19, 2014

Very nice and helpful staff. My husband and I stayed in this hotel in June 2013 based on the reviews. But very disappointed, apart from the good location that near to the train station, friendly and helpful staff; the room is old, dated and most of the furnitures are falling apart and some were glued back. The table top in... More

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bernahotel, receptionist at Hotel Berna, responded to this review
Google Translation

Gentile ospite, ci dispiace molto che il suo soggiorno nel nostro Hotel non sia stato all'altezza delle sue aspettative. Ovviamente... More

Paris
Top Contributor
87 reviews 87 reviews
11 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed December 20, 2013

Hotel Berna is ideally located near the train station 5-10 minutes walking distance to all attractions and restaurants in Florence. The rooms are large and beautifully decorated, which comes as a surprise when you first see the somewhat no-descript building the hotel is located in. A special mention to the wonderfully friendly and helpful staff of this hotel. Highly recommended.

Was this review helpful? Yes 1
bernahotel, receptionist at Hotel Berna, responded to this review

Expecially thank's to all this kind words. We love our guests, amd our job...and we are very happy when the people how will stay with us feel it. Best Whishes for christmas and Happy new Year. Francesca & Staff More

Newcastle, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2013

My husband & I stayed Sept 2013. This is an excellent value hotel, quiet, well laid out and decorated. Gr8 value for money. Breakfast was huge with an amazing variety. Only 200 metres from Firenze Santa Maria Novella train station. We especially want to mention the young lady who greeted us at reception, she was fantastic, so friendly, helpful and... More

Was this review helpful? Yes 1
bernahotel, Responsabile reception at Hotel Berna, responded to this review

we would like to express our sincerest thanks for the observations you wrote regarding our b/b. We are continually striving to improve the hospitality we offer, and comments from our guests are very useful and welcome. It was a great pleasure for us to have you as our guest and we hope that we can see you again . Kindest... More

S'pore
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 31, 2013

I would say this is more of a cosy apartment than of a hotel standard. Located in an old building near the main train station, the location is definitely excellent & offers a good value for $. The rooms are of a decent size, very typical old school European rooms deco & the toilet is pretty small in size. The... More

Was this review helpful? Yes 2
bernahotel, receptionist at Hotel Berna, responded to this review

Thank you very much for your time, spent to write a little and kindly comment. We try to feel you at home, and all the anniversary of our guests are realy importatn for us. We hope to see you again in the near future. Many thank's and big kiss. Francesca & Staff More

Houston, Texas
Top Contributor
71 reviews 71 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 29, 2013

This bed and breakfast hotel is in a very old building, it's charming, it has a balcony and the staff are extremely helpful. However the rooms are very old and done in an antique style. If you are looking for something modern with nice modern facilities you might consider looking elsewhere. The bathroom shower drains to the floor making a... More

Was this review helpful? Yes 1
bernahotel, receptionist at Hotel Berna, responded to this review

The hotel Berna, is located in a old florentine building, as the 9 rooms. We try to give all the comfort and services to our guests every time. The tourists usually decide to stay with us because they feel at home, with a lovely breakfast room, with our standard rooms, etc...and important for us is welcoming you in a our... More

Bangkok
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 23, 2013

Arrived directly from Thailand via Malpensa and train directly to Florence and we were exhausted. We found the hotel quite easily as it near the train station. We arrived at the hotel to be greeted by "what room, you have a reservation?" and immediately who we came to know as Francesca burst out laughing. She settled us in immediately into... More

Was this review helpful? Yes 1
bernahotel, receptionist at Hotel Berna, responded to this review
Google Translation

Ciao! grazie per aver dedicato il Vs tempo per un commento. Siamo molto felici che la ns accoglienza sia stata... More

Antigua, Guatemala
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 15, 2013

I originally booked to stayed 2 nights at Affittacamere Alba hotel but they did have enough room and moved me into Hotel Berna for the 1st night, which I thought it was a downgrade. The 2nd night they moved us to a much better Hotel, Cosimo de Medici, which it was a plus upgrade, it compensated the first night. They... More

Was this review helpful? Yes
bernahotel, receptionist at Hotel Berna, responded to this review

thank you very much for you time, spent to write us few words. We are happy you enjoied our serivecs, and in the meantime, we are sorry for the inconveninece. Your reservation was at the last minute, in the B&B Alba, and we tried to do all our best to give a superior accomodation, as Hotel Berna ** .- Cosimo... More

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Additional Information about Hotel Berna

Also Known As:
Berna Hotel Florence
Address: Largo Fratelli Alinari, 11 | Santa Maria Novella, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #140 of 498 B&Bs / Inns in Florence
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Berna 2*
Official Description (provided by the hotel):
It's easy to fall in love with Florence, and it's inevitable that you will fall in love with the 2-star Hotel Berna.It will be the lovely rooms and friendly hospitality; it will be its convenience to Santa Maria Novella train station; it will be because this hotel makes a stay in Florence for work or pleasure even more pleasant.Whether your favorite sights are the fascinating Galleries of the Accademia, or the fun boutiques on the shopping streets of the town center, Hotel Berna in Florence makes them easier to reach than ever. ... more   less 
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