I have stayed at the Hotel Palazzo Ognissanti on 2 different visits to Florence in the past 6 months. On both occasions I have found the front desk staff more than helpful and quite candidly, better than the service provided in some concierge desks at 5 star hotels. The location of the Hotel Ognassati is close to everything, but far... more

This is a nice hotel in a so-so part of Florence. The room was clean, well-appointed with heated towel racks and clay floor tiles, typical of the Tuscany region. It came with a minimal but functional buffet breakfast but more importantly after 10 days in Italy, the first honest-to-God hot coffee I'd had . The receptionist, and most of the... more

My husband and 16 year old daughter stayed her for 4 nights while visiting Florence. This was a great little hotel. The staff was super friendly and helpful. The room was large and had a view of a cute street. The bathroom was small but very clean and up to date tile. Shower was small but we managed. Maid service... more

Although A/C is advertised, it is not available in October. They did provide a fan when asked for one. Although nighttime temps were cool enough, if you left your windows open you got mosquitoes coming in the room as well as LOTS of street noise - from trash being poured into bins and then being picked up in the early... more

My husband & I stayed here for 3 nights in early June 2008. We were on a 4 city bus tour of Italy so the tour company selected the hotel. I'd rate it 3 1/2 stars. Our room was very clean. It did not face the street so it was quiet at night. It was a good location to be... more

There is nothing wrong with this hotel. It is decently clean, and the location is quite good. The staff is nice and helpful. But it is decidedly not at a 4-star level, despite what its accepted rating seems to be. (All Italian hotels post their star rating rather permanently, outside. I guess everyone knows that, but point is that it's... more

i stayed in this hotel sharing a triple room with friends and i really cant sing its praises highly enough. The rooms were modern and clean with excellent bathroom facilities. The room sizes were small, but i feel, thats to be expected in this type of city centre hotel. The breakfast was fab with really good service. Overall the staff... more

Just stayed at the Ognissanti for six nights. Your experience here will depend on your wants for location, near the station, not so near to centro storico, but still in walking distance. This is arguably the cleanest hotel of its class and with the most friendly and supportive staff. All of the staff, desk personnel, breakfast staff and cleaning people... more

I would like to start this review off by strongly recommending NOT using Cheaptickets. They are incompetent, don't know their own policies, and almost resulted in me missing my trip, and thousands of dollars. I Stayed at the Palazzo Ognissanti for 5 nights and when I got there, since I had booked as one person, I had a tiny room... more