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All 461 Florence hotels

BEST WESTERN Palazzo Ognissanti Hotel

4.0 of 5 Hotel   |   Via Maso Finiguerra 12r, 50123 Florence, Italy (Formerly Primavera Hotel)
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Ranked #174 of 461 Hotels in Florence
A recent review
3 of 5 stars reviewed 3 weeks ago
jadmi Dammam, Saudi Arabia
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519 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dammam, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

BEST WESTERN Palazzo Ognissanti Hotel is definitely not a 4 star hotel-more like a 3 star one. It is centrally located-about a10 minute walk from the train station and 15- 20 minute walk to the center. The room is very small and the configuration and the size of the bathroom makes it hard for you to do anything. Breakfast was... More

Was this review helpful? Yes 1
Estoril, Portugal
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Near of city centre and monuments and S Maria Novelle Station. Good medium size room ,very quiet ( I ask for,when we booked), with everything working properly in room and toilet. Wifi speed fair and good breakfast. Friendly and eficient staff in check in and check out. Good place at medium price.

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Sao Paulo, SP
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

In spite of having a very friendly staff, me and my wife were given a room very close to the reception (same level of the street) which was very noisy and (worst part) that was terribly warm. I asked three times for help, but nobody helped me with the problem (they switched off the AC). Even being almost winter, the... More

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Coolangatta, Australia
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 4 weeks ago

We booked Best Westerns around Italy assuming there was a set standard for all of these..there is not. This one in Florence is terrible. We booked and paid for our three nights months before and when we arrived they put us in the street view room, even though we had requested months before, a quiet room. They did move us... More

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West Hurley, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed 2 nites here and would have stayed 4. (all that was available as we hadn't made advanced reservations.) Comfortable beds, clean, shower small but otherwise okay .Centrally located and walking distance to most attractions and railroad station. Great breakfast, big selection (no lunch necessary). Near many restaurants. Very pleasant and helpful staff.

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Saltburn-by-the-Sea, United Kingdom
Top Contributor
117 reviews 117 reviews
10 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Friendly staff happy to advise on the best places to visit,room was spotlessly clean and made up each day. Breakfast was lovely, staff very helpful and excellent English spoken throughout the hotel. Many thanks for a lovely stay

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Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

Good location and walking from train station. staff at front desk was very helpful with tips on place of interest and also helped us to make local calls to change airline reservation. Rooms size is very big. Business center has computer with next facility and they also provided us with chargers. Restaurants near by available. Rates bit on higher side

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

Already been here several times before. As always, very friendly, very comfortable and offering the best breakfast with respect to all other italians hotels of the same level and even higher. The location is perfect, very central but not too central and not chaotic. The hotel is accessible if you're arriving to Florence by car, as we usually do. Very... More

Was this review helpful? Yes 1
Bensalem, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 1, 2014

Clean. Inside looks new though building does not. Lot of variety for breakfast. Friendly receptionists. Reasonably priced. Bathroom small and little space between the shower and toilet. Shower enclosure so small was bumping into it while showering. But water pressure was good, with plenty of hot water. Good points to location: in easy walking distance of Santa Maria Novella train... More

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Palazzo_Ognissanti, Direttore at BEST WESTERN Palazzo Ognissanti Hotel, responded to this review

Gary C, thank you for sharing your impression about us with the Tripadvisor community. I'm really grateful for your nice comments about our friendly staff, the strategic location and our rich breakfast. We have either rooms facing the street and on the garden side: the first are brighter ones , the second are quiter ...I suggest to everyone to contact... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2014

Amazing stay here. The receptionist ladies were beautiful, sooooo helpful and always welcoming. I would definitely stay here again and recommend it to everyone! Breakfast buffet was great too, a good variety of food selection! The location was perfect for us we found it to be quite central to everything.

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Palazzo_Ognissanti, Direttore at BEST WESTERN Palazzo Ognissanti Hotel, responded to this review

Ashley s, thank you very much for choosing Firenze and Hotel Palazzo Ognissanti. I'm really proud of the words you spent about our charming front desk ladies, always willing to help our guests and also about the great choice and freshness of our breakfast items. Another great strength of Hotel Palazzo Ognissanti is the location, close to the train station... More

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Additional Information about BEST WESTERN Palazzo Ognissanti Hotel

Address: Via Maso Finiguerra 12r, 50123 Florence, Italy (Formerly Primavera Hotel)
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Palazzo Ognissanti Hotel 4*
Number of rooms: 44
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Also Known As:
Best Western Florence
Florence Best Western

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