We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Palazzo Ognissanti Hotel

Hotel website
Hotel deals
Via Maso Finiguerra 12r, 50123 Florence, Italy (Formerly Primavera Hotel)
Special Offer
Offers for every need
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BEST WESTERN Palazzo Ognissanti Hotel
Professional photos View all
Browse nearby
BEST WESTERN Palazzo Ognissanti Hotel
Add Photo Write a Review

623 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    166
    268
    113
    41
    35
See reviews for
102
296
60
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (623)
  • Mar-May only
    (170)
  • Jun-Aug only
    (160)
  • Sep-Nov only
    (166)
  • Dec-Feb only
    (127)
All months
Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

2 day stay in Florence. Hotel was very convenient. The staff were excellent, suggesting tours and places to see and eat in town. Rooms bright and clean. Breakfast was very impressive except the room was hot.

Was this review helpful? Yes
McLean, Virginia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We couldn't find room at the Excelsior in Florence, turned out it was their Fashion Week and most hotel was booked. We ended up at a small hotel recommended by our travel agent for its American standard even though it was just a Best Western. The hotel is only one block away from the Excelsior hotel. Coming from the Sofitel... More 

Was this review helpful? Yes
Toronto, Canada
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff helped us book a really good tour -Cinque terre, packed us breakfast to go for the early morning tour. Washroom was a tight fit, but room was average and comfy. Overall very comfortable stay that's a fairly short walking distance from the train station-(pack light-as the roads are cobblestone and hard to roll wheeled luggage).

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is affordable, convenient to train station and to tourist sites. Staff are excellent and very helpful. Although the room was smaller than we expected, it was also the least expensive place we stayed (we also went to Venice and Rome), very clean and the breakfast was wonderful. We would recommend staying at this hotel!

Review collected in partnership with Best Western

Was this review helpful? Yes
Murrieta, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good Hotel. Walking distance to train station. Great breakfast. White clean sheets and bathroom. VERY friendly staff. Francesca and Hanan in front desk were very helpful for maps, directions, and tickets. There is no coffee machine in the room but any time we ask for hot water in 2min they provided us with it. Also, Ioana in breakfast room was... More 

Was this review helpful? Yes
Sioux City, Iowa
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is an easy walk from the train station and is a charming little hotel with an excellent service staff. My room was a nice little single bed on the 2nd floor with a very nice little walk out balcony with table and chairs overlooking the street below - (Single bed because I was traveling solo). I would stay... More 

Was this review helpful? Yes
Redwood City, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well priced, no frills hotel. It was clean, and the staff was friendly. Easy walk from the train station. Excellent breakfast. If we ever return to Florence, no reason not to go back to this location.

Was this review helpful? Yes
Baltimore
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel, nothing surprisingly nice , but nice. The candies at the front desk were grerat and the breakfast was very good. It is also just a few minutes from the train and bus stations which was good for us. I only came here to thank Francesca for her friendliness, warmth, and professional manner. Now, THAT'S the type of guest... More 

Was this review helpful? Yes
Thornhill, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 30, 2015

My wife and I stayed here for 4 nights. Included breakfast is excellent with sausages, eggs, deli, cheeses, juices, pastries, bread, cereal, yogurt, tea coffee. Walking distance to all sites and to both bus and railway stations. Staff was very helpful. Free Wi-Fi is not too bad. There was some intermittent disconnects. Speed was not too bad. We were able... More 

Was this review helpful? Yes
Victoria, Canada
Level Contributor
1 review
4 of 5 stars Reviewed May 26, 2015

Hotel is just 2 blocks from train station and just around the corner from car rental agencies, oh so convenient. Rooms are comfortable with good WiFi and great breakfast. We checked in early and staff went out of their way to make it work for us.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

270 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (158)
Viewed
Hotel & grounds (25)
Viewed
Dining (12)
Viewed
Room/suite (35)
Viewed
View from room (14)
Viewed
Bathroom (19)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (2)
Viewed
Other (49)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (84)
Viewed
Restaurants and Bars (14)
Viewed
SIngle Room (14)
Viewed
Standard Room (22)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (11)
Viewed
View from room (3)
Viewed
Dining (2)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay