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Piccolo Hotel

2.0 of 5 Via San Gallo 51, 50129 Florence, Italy
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Piccolo Hotel
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128 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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  • Mar-May only
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13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 20, 2014

The positives first: the location of this hotel is great, within walking distance of the city centre and the train station. The staff was friendly and spoke well enough English. But there is a huge negative here: bedbugs and lots of them. Found them on the bottom and top of the matress and on the floor. Locally bought bugspray helped... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 27, 2014

I generally don't write bad reviews but in this instance I feel like I must warn fellow travellers. Pros * Good location Cons * Dirty * poor WiFi connection, basically unusable from room * shower shared with toilet * BED BUGS!!! I woke up and I literally found 3 live bed bugs on my bed and lots of bite marks... More 

Was this review helpful? Yes 3

Travelers are raving about these Florence hotels

Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 1, 2014

As soon as we walked into the lobby our heats sank. The place is filthy, it's basically a dump. Our room was awful! I broke out in some sort of rash from the bed (it wasn't bed bugs), we found a pair of OLD MOLDY socks in the nightstand, and the bathroom...oh man! We didn't shower our entire stay there... More 

Was this review helpful? Yes
Madrid, Spain
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 24, 2014

Stayed there for two nights. The first inconvenient we encountered was the check in. I find it unbelieable that in such a visited city as Florence, check in time in a hotel is only for a couple of hours until 7pm. If you contact them to check in at a later time, they dont know what to do. I have... More 

Was this review helpful? Yes 1
Basel, Switzerland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 12, 2013

I must admit that I let my boyfriend to book the hotel this time and when we arrived it was a nice surprise. The room was very cheap what was definitely convenient. I didn’t read any reviews, especially here, and this was my big mistake. It’s all true what people write here. Bathroom is small, toilet shared with shower, but... More 

Was this review helpful? Yes 3
Lisbon, Portugal
Top Contributor
54 reviews 54 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed November 24, 2013

We booked this Hotel for a 4-night stay online. Since the Piccolo advertises having a special agreement with a parking garage and we rented a car, this was one of our decision taking points to choose this hotel. After an exhausting search for the hotel, which is located in a small street, accessable for pedestrians or residential cars, we finally... More 

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 23, 2013

First, there is no elevator. So if you have luggage, be prepared to drag it up two flights of stairs to get to the reception desk. When we arrived, they had lost our reservation. The clerk told us that basically, it was too bad and we couldn't stay there, they were going to move us to a hotel on the... More 

Was this review helpful? Yes 1
Sacramento, California
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed August 14, 2013

We read the bad reviews on Trip Advisor but booked anyway because it was in our price range. When you arrive there are "add on" costs for more things. These costs were only allowed to be paid in cash.These people are shady. We asked multiple times for a receipt and the guy wouldn't give us one. He also tried to... More 

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 of 5 stars Reviewed August 1, 2012 via mobile

We had an awful experience at this hotel! It all started with a very rude and poor service provided at the reception, you have to pay for air conditioning, rooms were not clean at all and the internet doesnt work well! Avoid it if you still can! Definitely dont recommend!

Was this review helpful? Yes 4
Olympia, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 5, 2011

We visited this hotel Sept of 2011 for 3 days. We enjoyed our stay very much. The weather was very hot and the air conditioning was a wonderful treat. The room was spacious and the bed was comfortable and firm. The bath and room were spotless. It is located within walking distance to all sights. The front desk staff were... More 

Was this review helpful? Yes 5
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Additional Information about Piccolo Hotel

Address: Via San Gallo 51, 50129 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Piccolo Hotel 2*
Number of rooms: 10
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Also Known As:
Piccolo Hotel Florence

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