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Delle Nazioni Hotel

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Via L. Alamanni 15, 50123 Florence, Italy
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Delle Nazioni Hotel
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Delle Nazioni Hotel
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893 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northville, New York
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I would probably never stay here again. Rooms were less than great. Air conditioning barely worked, beds were squishy, flimsy thin pillows, windows with no view. The bathroom had a tub with a hand held shower - no inclosure, no shower curtain. Huge amount of visible caulk holding everything together. WIFI needed a password for each person, and then it... More 

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Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff generally helpful, good breakfast buffet, next to main railway station. Street noise from trams. Frequent no or seldom very poor wifi in the room of 1 and 2 mbps speed. Complained several times during the stay about the wifi and on checking out when asked if everything was OK and stated complaints was told it was MY fault for... More 

Was this review helpful? Yes
hdellenazioni, Guest Relation Manager at Delle Nazioni Hotel, responded to this review

Dear Customer, We thank you for the time spent to write your experience in our hotel. It is very important for us in order to improve our service. We are very sorry that your staying at the Delle Nazioni didn't satisfy completely your expectations. Please, do not feel ripped off because you paid for the room and breakfast, internet is... More 

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hi, 1) Location: Excellent 5 min walk from the Santa Maria Novella Station 7 min walk from the bus terminal 2)Room : Good Room was clean and spacious with clean Toilet (standing shower) Our room was on 4th floor and quiet (cos is away from the main street). We could open 2 luggage (27" in size) side by side without... More 

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hdellenazioni, Guest Relation Manager at Delle Nazioni Hotel, responded to this review

Dear Guest, EXCELLENT…… We like EXCELLENT! On behalf of all the staff at Delle Nazioni Hotel, GRAZIE MILLE for your very kind words. We are more than happy to hear that you enjoyed your stay and you appreciated every aspects of our property and we managed to satisfy your expectations. With your feedback you have undoubtedly given us an extra... More 

Swansea, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

clean towels and linen but that was it. Grubby and tatty. Noisiest place I've ever stayed. Really not good. Coffee for breakfast was good but the rest was just basic. Would not ever recommend his hotel. Good location though.

Was this review helpful? Yes 1
hdellenazioni, Direttore generale at Delle Nazioni Hotel, responded to this review

Dear Guest, Thanking you for the time spending to write your feedback on Tripadvisor, we are very sorry that your stay was not according with your expectations. We were surprised of your review because our staff asked you if everything was fine and you replied that all was fine. We always reiterate our customers to inform our front desk in... More 

Travelers are raving about these Florence hotels

Miami, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

There is little positive about this place I can say. When you are in your room you can hear the people above you walking and moving, you can hear your neighbor when they use the bathroom (pray you dont have an early riser above your room or they will wake you up). You can hear the steps of people walking... More 

Was this review helpful? Yes 2
hdellenazioni, Direttore generale at Delle Nazioni Hotel, responded to this review

Dear Customer, We are very sorry to read your review and we are wondering why you are giving wrong information to all Tripadvisor's users. We were surprised of your review but we are wondering why you didn't come down at the front desk to show your problems, moreover you got rooms with balcony on the fourth floor, the most requested... More 

massachusettes
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed only 2 nights, the room was large and clean. Desk clerks very helpful. Breakfast o.k. location was great for walking and getting bus tours of the city and surrounding country side. Would stay here again and recommend to friends.

Was this review helpful? Yes 1
hdellenazioni, Guest Relation Manager at Delle Nazioni Hotel, responded to this review

Dear Guest, Thank you very much for your kind words and for sharing your experience through Tripadvisor. It is with immense pleasure to hear that you found everything about Delle Nazioni Hotel amazing, location, accommodation and service. We will be sure to share your lovely words with all our team. We sincerely hope to welcome you again soon, Warm regards,... More 

Cardiff, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 17, 2015

Ideally located, just across the street from Santa Maria Novella station and close to the coach station, it's a great base from which to explore the city. Its convenient location also meant that, unlike so many other newly arrived tourists we saw struggling with their suitcases, within a few minutes we were off the coach and in our hotel without... More 

Was this review helpful? Yes 3
hdellenazioni, Guest Relation Manager at Delle Nazioni Hotel, responded to this review

Dear Guest, Wonderful review..... We love your kind words as you like Florence! On behalf of all the staff at Delle Nazioni Hotel, GRAZIE MILLE With your feedback you have undoubtedly given us an extra boost to continue to perform at the high standards that our guests have grown accustomed to receiving. Thank you again and CIAO Elisabetta More 

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 15, 2015

This is a very convenient location, more or less next to Santa Maria Novella station and a walk to tour pick-ups and public transportation. The hotel is modern and their buffet breakfast is pretty good (nothing out of this world), is kept clean; you have very friendly and not so friendly people at the front desk -or perhaps she was... More 

Was this review helpful? Yes 1
hdellenazioni, Guest Relation Manager at Delle Nazioni Hotel, responded to this review

Dear Mrs Patricia, Thank you for the nice words spent and for taking the time to write a review about your stay in our Hotel. We really appreciate the beautiful words and are happy to know that you enjoyed the time in the Hotel. Thank you from the whole staff and hope to have you here again in the next... More 

Apple Valley, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 6, 2015

The staff was extremely helpful but that is all I can positively say. The rooms were stripped down without even pictures on the wall. There was no bathroom counter and nothing to put stuff on in the shower. There was no coffee pot or fridge. The bed was comfortable but the room felt like a college dorm. Close to train... More 

Was this review helpful? Yes 1
hdellenazioni, Direttore generale at Delle Nazioni Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your views on your recent stay. As you can see on our web description we do not have coffee pots or fridge in our rooms, we wrote it several times our feedback on Tripadvisor. Our furniture are simples as you can see on our web site and you know that... More 

Frederick, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 4, 2015

First the convenience of this hotel is not to be overlooked. We were literally across from the train station. This proved to be such a perfect location for travel and tours which leave from this area. We requested a room on the top floor so that we could have a balcony and view. It was worth every penny of the... More 

Was this review helpful? Yes 3
hdellenazioni, Direttore generale at Delle Nazioni Hotel, responded to this review

Dear cheryl b, Many thanks for your fantastic feedback following your recent stay at the Delle Nazioni Hotel. We are delighted to read you enjoyed your stay with us and will make sure to share your comments with our team for their great work. We do hope we are able to welcome you back to the hotel again sometime soon.... More 

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