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All 461 Florence hotels

Delle Nazioni Hotel

3.0 of 5 Hotel   |   Via L. Alamanni 15, 50123 Florence, Italy
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Delle Nazioni Hotel
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Ranked #187 of 461 Hotels in Florence
A recent review
5 of 5 stars reviewed 6 days ago
Roshlynn San Francisco, California
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793 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Top Contributor
112 reviews 112 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Five stars for the location, service, and fair price. Right when you exit the Firenze train station you are within walking distance of the hotel. Upon walking into the hotel lobby it had a very elegant feel to it, waiting area etc.The customer service is very friendly, upon arriving they were very welcoming and got our room in no time.... More

Was this review helpful? Yes 2
hdellenazioni, Guest Relations Manager at Delle Nazioni Hotel, responded to this review

Dear Guest, Thank you very much for your kind words and for sharing your experience through Tripadvisor. It is with immense pleasure to hear that you found everything about Delle Nazioni Hotel amazing, location, accommodation and service. We will be sure to share your lovely words with all our team moreover with the flower shop!!!! We sincerely hope to welcome... More

Chicago, Illinois
Top Contributor
63 reviews 63 reviews
59 hotel reviews
98 helpful votes 98 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The hotel was decent but the staff was very unfriendly and a bit rude at times. The one staff member in particular was Elizabetta. She did not have any patience when we asked questions. Other than the lack of customer service is was so-so.

Was this review helpful? Yes 2
hdellenazioni, Guest Relations Manager at Delle Nazioni Hotel, responded to this review

Dear Guest, We are mortified to have given you a different impression of our staff especially me. Our staff is always helpful and polite. We remember that you often did not have the patience to wait your turn not observing the queue of waiting customers. We hope to have the chance to meet you again and correct the misunderstanding that... More

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago

Pleasantly surprised when I entered the hotel. Clean, good size rooms, good breakfast, steps and stairs are really usable and well positioned, easy to walk up and down to. I travel solo and I highly recommend this hotel. Forget about the view from the hotel, you need to get out and see/visit the actual sites! Transport is quite easy or... More

Was this review helpful? Yes
hdellenazioni, Direttore generale at Delle Nazioni Hotel, responded to this review

Dear Guest, Thank you for taking the time and trouble to write a review further to your recent stay at the Delle Nazioni hotel. I was delighted to learn that you enjoyed your stay with us. We certainly value guest feedback as it helps us to improve service and facilities we offer. Once again thank you for your review and... More

dumfries
Contributor
18 reviews 18 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Nazioni from the 4th to the 8th September and found that it met all my requirements.it was situated close to the Railway Station and this was useful as we arrived after midnight and were not faced with finding our way about in a strange city in darkness. Our room was clean and tidy and the staff were... More

Was this review helpful? Yes
hdellenazioni, Guest Relations Manager at Delle Nazioni Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a nice review! We are more than happy to hear that you enjoyed your stay and you appreciated every aspects of our property and we managed to satisfy your expectations. We will certainly share your appreciation with all our employees! We really hope to have the pleasure of welcoming... More

Stockton-on-Tees, United Kingdom
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Have just returned from a 7 night stay. Location good. Atmosphere - non existent, Reception staff very professional and helpful. All other staff are remote and uninterested. They appear to have dual duties, ie barman with attitude mops floor as you are trying to enjoy a glass of wine. Bedroom clean, bathroom not so good. Air con good. Breakfast was... More

Was this review helpful? Yes 4
hdellenazioni, Direttore generale at Delle Nazioni Hotel, responded to this review

Dear Guest We are very surprised about your review. During your stay we satisfied all your wishes as changing the room located on high floor and larger as your request, without receiving any complain. We do not understand your feedback about our staff at breakfast room and housekeeping as we do not received any observations about them while every day... More

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

Excellently clean room. Very nice staff. Safe and secure with convenient location. Breakfast is included and the AC works great. Room was always cleaned really well for the 3 days we stayed. I would stay here again.

Was this review helpful? Yes 1
hdellenazioni, Guest Relations Manager at Delle Nazioni Hotel, responded to this review

Dear Customer, Thank you for reviewing the Delle Nazioni Hotel in Florence We are delighted to read that you enjoyed all our facilities we have on offer at the hotel. We believe that our service is what truly sets us apart from our competitors and reading your great comments just enforces our belief. We are happy to read that you... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

When we arrived at our room, it smelt very bad of cigarette smoke that we had to open our balcony door the whole night! It was a decent sized room with ensuite. We were at the highest level so we had a lovely view of florence. We were not even minutes away from the station and trams which was beneficial.... More

Was this review helpful? Yes 1
hdellenazioni, Guest Relations Manager at Delle Nazioni Hotel, responded to this review

Dear Guest, Thanks for your nice review, your words have been very useful to improve our efforts for a better service. First of all we apologized with you for the bad smell of cigarettes, we are really surprised because our hotel is non-smoking, we are wondering why you did not present the problem to the front desk; we changed the... More

Dublin
Contributor
15 reviews 15 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Myself and my wife stayed here for 3 nights. We came in from Pisa and the hotel was just across the road from the train station. Upon arrival our room was not ready. Alot of people were arriving at this time. We were able to put our suitcases in a lock up till it was ready. At reception this is... More

Was this review helpful? Yes 1
hdellenazioni, Guest Relations Manager at Delle Nazioni Hotel, responded to this review

Dear Customer, Many thanks for your nice review! You have given us the greatest motivational tool any business owner could wish for! The proof that our extra efforts do make a difference. On behalf of all the staff at Delle Nazioni Hotel, who provided you with the great service all our customers have grown to expect from us, GRAZIE for... More

London
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Delle Nazioni from the 22nd to the 25th of August with my Mother. We had a wonderful 3 days exploring the city and both agreed that our experience at this hotel helped make it a lovely weekend. Fabio, the receptionist, was so helpful and friendly. He made sure we had a lovely room - balcony with... More

Was this review helpful? Yes
hdellenazioni, Guest Relations Manager at Delle Nazioni Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a nice review! We are more than happy to hear that you enjoyed your stay and you appreciated every aspects of our property and we managed to satisfy your expectations. We will certainly share your appreciation with all our employees! We really hope to have the pleasure of welcoming... More

Utah
Top Contributor
57 reviews 57 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We loved walking across the street with our luggage from the train station. A very welcomed site! Location was a 10-15 minute walk to most attractions and city center. We had a triple room facing the station. Clean and convenient. We appreciated the air conditioning and the elevator! We arrived early and they had a place to store our luggage... More

Was this review helpful? Yes 1
hdellenazioni, Guest Relations Manager at Delle Nazioni Hotel, responded to this review

Dear Customer, Thanks for your great review! We are glad you found our location was a good position for attending all the famous sightseeings of Florence. On behalf of all the staff at Delle Nazioni Hotel, who provided with the great service to all our customers have grown to expect from us, GRAZIE for having stayed with us. We really... More

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Additional Information about Delle Nazioni Hotel

Address: Via L. Alamanni 15, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Delle Nazioni Hotel 3*
Number of rooms: 95
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Also Known As:
Hotel Delle Nazioni

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