The room condition is very bad. Thankfully, we were staying there for one night only. 1. The TV is very old (CRT type) and very small. It was not working. The receptionist replaced a working one for me but he told me that the TV cable was not working. 2. The floor has lots of dirty marks on it. 3.... More

The room is spacious bur floor is terrible. The surface is sliding, hardwood floor missing couple tiles and has water marks. Couple of bathroom ceiling panels are half falling. Has a 12"/14" portable TV but not working at all. Hotel staff tried to fix it but finally admitted no cable connected. The Hotel rated 3 stars but should be 2... More

The Martelli Hotel was a great pick for us. It is near the Train Station, the Duomo and within walking distance to everything. And we had a ceiling painted with artwork! The room was spacious and the price was reasonable. Breakfast was good, and the staff was very helpful. We would stay there again.

We were put in a room by the kitchen and even though it was a very specious and bright room it was right in the back of the kitchen so very early in the morning there was already movement and talking, we went to the reception to ask if we could move to another room and they put us on... More

Have been staying at the Martelli Hotel for the past 10 years or so. Even though the rooms have seemed a bit "tired" the past couple of visits, I will continue to stay. Reception is friendly and location is very convenient. Returning to the same property allows me to focus on Firenze and not on having to "learn" a new... More

This Hotel is at an execellent location, is very clean and the receptionist was very kind and helpful. The breakfast was good but basic and I would suggest to includ some fruits as part of it. If I had to return to Florence I would stay at the same hotel. The information centre is also very helpful and has loads... More

In a great location, very nice hotel and good service means its well recommended by me. A few little issues - shower warm and not great, a bit dated - but these are not issues worth worrying about. All the big things are done well and thats good enough for me.

You get what you pay for and in the Hotel Martelli in Florence we got more than we paid for. The staff were helpful, the breakfast, though basic was plentiful. Our room was clean as was the Hotel generally. The furniture and the decor is a little old and tired but in a building centuries old, I think that is... More

Very old room which smelt of smoke. The shower was a joke. It took ages to warm up and when it eventually did it drizzled out (or fluctuated rapidly in temperature). The breakfast was pretty standard, with crossiants and cereal even if the crossoants were hard (other places i stayed gave out fresh ones!) Understandably 3*