We fell in love with Hotel River. We requested the room with a balcony overlooking the river. We paid a bit extra for room 400 that has a private balcony overlooking the river. The staff was so helpful and friendly and did a great job recommending cafes and restaurants in the area that appealed to the locals. The only “con”... more

We were sold on this hotel after seeing the reviews and pictures on TripAdvisor, and the hotel lived up to our expectations. Front desk staff was very pleasant and helpful. The rooms were very clean and well set up with some facing an inner courtyard and others facing the river. I have to mention the toiletries provided by the hotel... more

We enjoyed our 10 day stay in this hotel very much. The location is excellent; a 10 minute walk to the city and a great spot overlooking the river Arno. If your room doesn't have a balcony view, you can use the hotel's general access balcony which offers good opportunities for photography of the river's boats and anglers plus vlandscape... more

This was the front end of a month long trip to Italy with two teenagers (16 &18), the staff did everything to make us feel at ease and enjoy Florence. I had been to Florence many times so Gino and Carlos pointed out places to see without a horde of tourist. The local restaurants they recommended in Florence as well... more

Arrived Wednesday after a very early start feeling tired, we were lucky to have Roberto on reception duties who made us both feel extremely welcome, he gave us lots of very valuable local information where to visit and eat etc which set us up for our 3 days in Florence.He also gave us a welcome free drink which I can... more

We stayed in a river view room with a balcony, but you can sit on the terrace and have the same expansive view as well. The staff is friendly, efficient and responsive, especially Gino at the desk. The hotel is clean, breakfasts are good (ask for one of their excellent cappucinos, and the hotel is within walking distance of Ponte... more

Excellent for location and value. Most of the attractions can be reached by foot and public transportation from hotel. Staff are frendly and helpful. They resolved our inquiry with professional manner. I strongly recommanded Hotel river as your choice if stay in Florence. more

Staff were friendly and very helpful. The room was very comfortable and clean and stylish with a great little balcony with table and chairs, no great views or anything but a nice touch. We had an enjoyable stay and where in a great location to stroll the short walk along the river to see all the sites. As we walked... more

I stayed at this hotel for 3 nights. Upon arrival into Florence, I tried following the directions from the Santa Maria Novella train station to the hotel. After reviewing a few times, I noticed the no point of reference was on the map indication where the hotel is in relation to the train station. I then tried walking a few... more