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Hotel Club Florence

Via Santa Caterina da Siena, 11, 50123 Florence, Italy (Formerly Albergo Club Hotel)
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Hotel Club Florence
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Hotel Club Florence
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350 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stockholm, Sweden
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Have to say, they carry a bit of baggage. Although the location felt contemporary and aesthetic, it was the only positive compared to a list of compromises and lack of consideration. Here goes – Noise levels, deafening while house-keeping were functional. Space, the rooms were very close to each other, and unless this was an episode from friends, nobody likes... More 

Was this review helpful? Yes 2
CapoStruttura, Capo Ricevimento at Hotel Club Florence, responded to this review

Dear customer, thank you for your time to review our hotel. We strongly believe that every comment gives us an opportunity to better our service and our hotel. We look forward to having you again in our hotel. Best regards. M.Burgio More 

Dubai
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visited Florence again and booked Hotel Club the 2nd time as it is walking distance to Santa Maria Novella train station. We arrived Florence Airport from Paris Orly Airport at 8:45 pm and took for the 1st time the volainbus which was convenient as the bus stopped at the main entrance of SMN train station. Reasonably priced with nice... More 

Was this review helpful? Yes
CapoStruttura, Capo Struttura at Hotel Club Florence, responded to this review

Dear guest, thank you for coming back to us for the second time, and thank you for taking the time to post your experience following your stay at our hotel, on tripadvisor. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets... More 

singapore
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 24, 2015

Booked this hotel as it was near the train station. Was pleasantly surprised we were upgraded, prob as we were on honeymoon, nice touch of hotel. Room was modern looking and big. But sadly, aircon was off till May. Room was stuffy as window could only be opened slightly. As the rooms mostly faced the Main Streets, it was very... More 

Was this review helpful? Yes 1
CapoStruttura, Front office manager at Hotel Club Florence, responded to this review

Dear Sir, Dear guest, we thank you for the time spent to write about your experience in our Hotel. The reviews of our guests are very important for us in order to improve our quality standard, We are very sorry for your complaint, unfortunately during autumn and winter our air conditioning system is switched off, and since the temperature was... More 

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2015 via mobile

I was very surprised with this hotel - in a good way! Location is perfect as it is right in between the train station of Santa Maria Novella and the city centre. The area is filled with restaurants and bars that are quite lovely if you want to spend the night out. The room was great. Super clean, the beds... More 

Was this review helpful? Yes 1
CapoStruttura, Front office manager at Hotel Club Florence, responded to this review

Dear Guest, We thank you for your review. We are happy you enjoyed your stay in our Hotel. Best regards. M.Burgio Fom Hotel Club Florence More 

Geneva, Switzerland
Top Contributor
142 reviews 142 reviews
25 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed February 3, 2015

I decided to come to Florence off the top of my head. Being from Geneva it was a very short drive to Florence. Not knowing Florence I followed the signs to the train station parking. After parking the car and a very short 50 m walk I found this gem of a hotel. No reservations. No problem. Must be the... More 

Was this review helpful? Yes 1
CapoStruttura, Front office manager at Hotel Club Florence, responded to this review

Dear Guest, We thank you for your review. We are happy you enjoyed your stay in our Hotel. Best regards. M.Burgio More 

Chester, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 29, 2015

The hotel is centrally located and reasonably comfortable. The rooms are however overheated and wifi is only available in the lobby. In addition, the luggage I left in the care of the reception has been stolen. The management promised compensation for the loss but to this day I have been unable to receive any reply to my claim. Not a... More 

Was this review helpful? Yes 1
CapoStruttura, Resident Manager at Hotel Club Florence, responded to this review

Dear Mrs. Micheline, first of all I please you to accept again my apology I confirm that I have sent all the practice to our insurance, unfortunately it takes a long time to have a refund. Hoping to resolve the issue as soon as possible I remain Madam, Yours Faithfully. M. Burgio. More 

Hayesville, North Carolina
Top Contributor
55 reviews 55 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 18, 2014

The hotel was very nice and the service was very good. They did not have a bar but said one was coming soon. Breakfast was very nice. Good restaurants were very close. Would stay there again. Good location.

Was this review helpful? Yes 3
CapoStruttura, Resident Manager at Hotel Club Florence, responded to this review

Dear Mr Bill, we thank you for the time spent to write about your experience in our Hotel. The review of our guests are very important for us in order to improve our quality standard if our job meet the satisfaction of our clients. Hoping to welcoming you again in our Hotel, the Management and all the Staff remain, F.Vitone More 

Preston, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 7, 2014

I have to say that almost every aspect of this hotel was fantastic. I found the room to be great; smart, modern & with everything we needed. The room was cleaned daily with a high attention to detail. The 'bachelor-pad' chic won't be to everyone's taste - our friends referred to it as 'the cave' - but personally I loved... More 

Was this review helpful? Yes 2
Dundee, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 4, 2014

Stayed here a few nights whilst visiting Florence and surrounding sights. It can't be beaten for location as you are close to buses, trams, coach and train stations. Hotel itself was pretty average. The first night was baking hot and had to tell the staff to switch off the heating in the room. The bathroom & shower design was very... More 

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Grover Beach, California
Contributor
15 reviews 15 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 1, 2014

A stylish little place exactly between train station and historic center of Florence. The room was tiny partly because we needed two beds, but otherwise fine. Undergoing restoration so could not get overview, but looks like will be a nicely designed place. Easy walk from train station, and on to the historic center. In fact, we walked the whole city... More 

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