Other than the location, this was the worst place ever. And in hindsight it would have been well worth it to pay an extra $50 a night for a better hotel. The rooms were disgusting, holes in the wall, the bathrooms so gross you didn't want to touch anything, the carpet was badly stained and I didn't want to walk... more

For the last 3 years my husband and I have stayed at a 3 star hotel right next to Piazza S Marco in Venice, it cost less than the club hotel but was far superior and clean. The staff at Club hotel were nice enough but that's where it ends. From the moment we arrived we were shown our dingy... more

The room looked as though it hadn't been decorated since the 70s, and there were no lights by the bed. The shower had no curtain which meant the bathroom got drenched and the room was very dark even with lights on. The cleaners would come in very early in the morning when we were still asleep, and on another occasion... more

The reviews say it all!... nightmare in Florence DONT STAY HERE EVER more

DON'T STAY HERE. This hotel bills itself a 3 star--not even close. I've stayed in many budget hotels in Italy that were far superior. First, the physical plant is simply worn out. Our traveling companions were moved to another hotel because the door and door frame to their room completely collapsed when they tried to unlock it. Needless to say,... more

I have been visiting Florence every year for 20 years and this was the worst hotel I have ever stayed in by far. Hotels can be expensive in Florence and it is difficult to find a comfortable hotel for a good price in this city. However, most hotels have their own charm This hotel, however, had no redeeming features whatsoever.... more

Don't let any of the photos on the website fool you. Photoshop is a wonderful thing! Temperatures were freezing and below outside and we had no heat. My sisters were sleeping in hats and coats. There was graffiti on the dingy walls in our hotel rooms and the smell of the rooms and halls was awful... almost as if a... more

This hotel is dirty. There were hairs on the bathroom sink when we checked in. The towels were left in the bidet. There was a film of dirt on the night tables and hair in the bed sheets. The night clerk assured us she would get us into a sister hotel the next night. We had paid in advance so... more

on our arrival we should have perhaps found it charming that we were supplied with our own tv remote-which they keep behind the recpetion desk in case they go missing. First alarm bell rang when we went to the lift-which cannot have passed an safety cert for sometime-we were worried we might not make it to our floor!. The majority... more