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Palazzo dal Borgo Hotel Aprile

4.0 of 5 Via della Scala, 6, 50123 Florence, Italy
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Palazzo dal Borgo Hotel Aprile
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Palazzo dal Borgo Hotel Aprile
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516 reviews from our community

Traveler rating
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    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the hotel is good. Close to the main train station. We walked from the train station to the hotel - 5-6 minutes walk without any luggage in hand. The hotel needs a serious update. The rooms were decent size but everything inside the room was old, the whole decor was a bit run down. Breakfast was good.... More 

Was this review helpful? Yes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for taking the time to post your review. Sorry about your dissatisfaction with the room, we are constantly updating and renovating so we hope that you will return and enjoy your accomodation more next time. However we are pleased you were satisfied with breakfast and especially with the service which is very important to us as... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our one night stay at this hotel. The room was a good size and comfortable. They staff was nice and helpful. They directed us to a nice affordable place for lunch. The breakfast was ok. The location of the hotel to the train station and the sights was great. Would stay there again.

Was this review helpful? Yes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your kind words, we are happy the hotel met your expectations and that you enjoyed our hospitality. We look forward to welcoming you again in the near future. Riccardo Zucconi More 

Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was there a couple of days for a business trip. My experience with this hotel is extremely positive. Here is why I liked my stay: 1- Staff was dedicated and helpful. They helped me with taxis, indications to find my way in town and for restaurant suggestions. When I asked for restaurant suggestions, they recommended restaurants they would actually... More 

Was this review helpful? Yes 1
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your nice detailed review. We are delighted you had such a pleasant stay, it means a lot to us to know how much you enjoyed your stay with us, it’s so very rewarding, And thanks for pointing out how commonplace mosquitoes are! We are looking forward to welcoming you back soon. Riccardo Zucconi More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 13, 2014

My family of 5 stayed here early december. My neice join our holiday after I had booked and they were able to get me an extra single room when I checked in at a cheaper rate. We had the family room and it was huge with high ceilings. It was noisy but that is expected as it is in the... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest thank you for taking the time to post your review. We are happy to know the hotel met your expectations and especially that you were so pleased with our staff’s service as we feel it’s so important to look after our guests and make their stay enjoyable. We look forward to welcoming you again. Riccardo Zucconi Owner More 

Gold Coast, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed December 12, 2014

Great room, central location to all in Florence. Great breakfast - with good coffee. Four poster bed with betting, was an experience! Hotel staff were helpful and the restaurant recommendation was great! Unfortunately we only had one night but we enjoyed Florence.

Was this review helpful? Yes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your warm words of appreciation. We are happy to know you had such an enjoyable stay with us, it’s really rewarding when our guests feel so well looked after! We hope to see you back for a longer stay next time. Riccardo Zucconi Owner More 

Surrey
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 13, 2014

It is easy to imagine this hotel being part of a palace in its past. Each room is different and a great effort has been made to maintain the integrity its former life. One can immerse oneself in the history of the great Medici family and feel right at home in the Palazzo del Borgo. Our room was huge with... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest we thank you for taking the time to share your experience with Tripadvisor readers. We are delighted you enjoyed your stay at Palazzo dal Borgo and especially how much you appreciated the hotel’s history and architecture which make it an ideal place to stay and enjoy such a special city as Florence. And heartfelt thanks you for your... More 

Colchester, United Kingdom
2 reviews
4 of 5 stars Reviewed November 1, 2014

quiet hotel with excellent welcoming friendly staff. we had room 6 on the ground floor overlooking courtyard. easy to get to florence even with wheelchair and easy to get around the hotel. the only problem - not the fault of the hotel but of citalia who said the hotel was accessible for disabled customers - were the front entrance steps... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your kind words. We are delighted you had such a pleasant stay with us, notwithstanding the front steps not being ideal for a wheelchair. However we are pleased that the staff’s friendly and attentive service was of help. We hope to welcome you back some time. Riccardo Zucconi Owner More 

Eidsvoll Municipality, Norway
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 19, 2014

A once elegant hotel which has seen better days. The rooms were old but nice and the floors squeeked every time we walked. Still, the hotell has its own charm and reminds one of the good old days. The staff were very friendly, the breakfast good and varied and the location is just a hundred meters walk away to the... More 

Was this review helpful? Yes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for taking the time to post your review. We are pleased you enjoyed your stay with us and appreciated the hotel’s special charm. We look forward to welcoming you back in the near future. Riccardo Zucconi Owner More 

Bradford-on-Avon, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 16, 2014

A 2 star hotel masquerading as a 4 star so you pay more Florence city tax. Room was clean. Fridge stuck behind a chair. Breakfast basic and 2 days scrambled eggs cold. There was some fresh fruit the first day then just canned fruit cocktail and canned peaches. The staff were great and location was good for the sights. Soaps... More 

Was this review helpful? Yes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we thank you for taking the time to post a review of our hotel. We are sorry the hotel did not meet your expectations although you did appreciate the room’s cleanliness and the staff’s courtesy. However it is always important to know what our clients think of us so we may increase the quality of our service. One... More 

Saint James, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2014

Palazzo Borgo was recommended to me by a friend who I owe many thanks! The hotel, conveniently located to walk anywhere in Florence, is also a historic site dating back to the 1500's. Our room was spacious with all the modern conveniences and appointed with a loving touch. The staff is friendly and helpful following the examples of the proprietors,... More 

Was this review helpful? Yes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Kelynn, I’m really happy that you enjoyed Palazzo dal Borgo and especially that you felt more like friends than simply guests. The hotel has been in my family for over 60 years so it’s much more than a family business, and it matters a lot to us when our guests feel well looked after and at home. Lucia and... More 

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Additional Information about Palazzo dal Borgo Hotel Aprile

Address: Via della Scala, 6, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palazzo dal Borgo Hotel Aprile 4*
Number of rooms: 34
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Also Known As:
Palazzo Dal Borgo Florence
Aprile Hotel Florence
Hotel Style:
#71 Luxury Hotel in Florence
#77 Business Hotel in Florence

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