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Palazzo dal Borgo Hotel Aprile

Via della Scala, 6, 50123 Florence, Italy
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Palazzo dal Borgo Hotel Aprile
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565 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had already pre-paid for an apartment in Florence, but the heat was so unbearable and the mosquitos so awful, that we bit the bullet and booked our last night here and left our apartment early. This was our best night's sleep of our entire trip, as we were bathed in awesome cold air in a lovely hotel. The heatwave... More 

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Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I had 3 nights at this hotel and was very happy with the hotel and location. The staff are also friendly and helpful. This is one of the oldest hotels in Florence. The hotel is clean and the room was spacious. Breakfast was good but nothing over the top. The hotel is very close to Santa Maria Novella train station... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, many thanks for such a positive review on our Hotel. We are more than happy you enjoyed your stay with us and really hope to see you again in Florence at Palazzo Dal Borgo! Riccardo Zucconi Owner More 

Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose this hotel because it was close to the train station, not the best reason but it made sense at the time. It is close to a few of the sites most people want to see in Florence and the staff were ok. There are a few places to eat near by, but most of the best food is... More 

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Ulverston, United Kingdom
Level Contributor
101 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is ten minutes from the main Florence train station, which is ideal for those arriving by train, or who use the Pisa Airport shuttles such as terravision. The hotel is in a quiet area, however it has restaurants, mini markets and bars nearby, not to mention the nearby church of Santa Maria Novella and the square by the... More 

Was this review helpful? Yes 1
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear ianmcclymont, many thanks for your kind and detailed review. We are very happy you enjoyed your stay with us at Palazzo Dal Borgo. Tea/coffee maker facilities are free on request while for iron and ironing board we have restrictive fire regulations which does not allow to use iron in guests' rooms. We offer a daily washing and ironing service.... More 

Mumbai (Bombay), India
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 22, 2015

Great location most places including Florence station and tour start points are a 5 min walk. Large room. Good convenience stores around for daily needs. Good staff at the reception. Not so good - breakfast spread is average and the service below average. Also room cleaning was poor, one could see layers of dust below the bed and tables.

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear glider0007, thank you for reviewing our Hotel. We always do accept criticism when is constuctive, and we do our best every day to improve our service and product quality. You can be more than sure that we will take care of the issues you have reported and we will be glad to have you as our valuable guests in... More 

Brisbane, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 21, 2015

This hotel is very welcoming and the staff are extremely helpful. Our room was right at the top hidden up a further set of stairs, but very large and comfortable. The staff were great about managing our luggage. It is just around the corner from a very interesting church, the station and the Duomo.

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Dide K, thank you very much for your kind review. We are happy you enjoyed your stay with us and we really hope to see you again at Palazzo Dal Borgo in the next future. Riccardo Zucconi More 

Cardiff, United Kingdom
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 8, 2015

Super location 10 mins from railway station and 10 mins from Duomo. This small hotel is truly charming,beautiful throughout. You do feel you are staying in a lovely home not a hotel. All the staff are friendly and knowledgeable about the city, and they go along way to creating a fabulous welcome. With a small bar and breakfast room that... More 

Was this review helpful? Yes 2
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear DanidadnN, many thanks for your kind review. We are really happy you've exactly read our mission: to be a "home far from home" for our Guests. It was a pleasure for all of us having you here and we really hope to see you again in the next future. Riccardo Zucconi More 

Melbourne, Australia
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 24, 2015

We stayed two nights at this hotel and found it to be conveniently placed in Florence - a short walk fro Santa Maria Novella station (and church) and all major Florence sights. A nice breakfast buffet, comfy bed and clean bathroom.

Was this review helpful? Yes 1
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Silverton, many thanks for leaving your review. We are very pleased you enjoyed your stay with us and really hope to see you again at Palazzo Dal Borgo! Riccardo Zucconi More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 4, 2015

We are a 45-47 year-old couple and during our trip around northern part of Italy we stayed in five 3-star hotels, in 2 B&B and in two 4-star (besides this one). Then I can say this one is as good as a good 3-star hotel, BUT, it sells itself and you pay for as a 4-star one and, because of... More 

Was this review helpful? Yes 1
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, Many thanks for taking the time to write a review on our Hotel. We are very pleased you had a pleasant stay with us, appreciated our staff’s job and also you liked the particular atmosphere of our historical building. We only have to point that star ranking is based on specific standards of service, rooms’ size and bathrooms.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

We stayed with our family for four days. The hotel is in a super location walking distance to every attraction of downtown Florence. The rooms were very comfortable and clean, with a decor that makes you feel like you are staying in a florentine home. The staff is efficient and very cordial. A big advantage compared to hotel chains is... More 

Was this review helpful? Yes 2
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear santinigi, thank you for sharing your positive experience at Palazzo Dal Borgo. We are very happy you enjoyed your stay with us and we really hope to see you all again soon in Florence! Warm regards Riccardo Zucconi More 

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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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