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Palazzo dal Borgo Hotel Aprile

4.0 of 5 Via della Scala, 6, 50123 Florence, Italy
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Palazzo dal Borgo Hotel Aprile
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Palazzo dal Borgo Hotel Aprile
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509 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My family of 5 stayed here early december. My neice join our holiday after I had booked and they were able to get me an extra single room when I checked in at a cheaper rate. We had the family room and it was huge with high ceilings. It was noisy but that is expected as it is in the... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest thank you for taking the time to post your review. We are happy to know the hotel met your expectations and especially that you were so pleased with our staff’s service as we feel it’s so important to look after our guests and make their stay enjoyable. We look forward to welcoming you again. Riccardo Zucconi Owner More 

Gold Coast, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great room, central location to all in Florence. Great breakfast - with good coffee. Four poster bed with betting, was an experience! Hotel staff were helpful and the restaurant recommendation was great! Unfortunately we only had one night but we enjoyed Florence.

Was this review helpful? Yes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your warm words of appreciation. We are happy to know you had such an enjoyable stay with us, it’s really rewarding when our guests feel so well looked after! We hope to see you back for a longer stay next time. Riccardo Zucconi Owner More 

Surrey
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 13, 2014

It is easy to imagine this hotel being part of a palace in its past. Each room is different and a great effort has been made to maintain the integrity its former life. One can immerse oneself in the history of the great Medici family and feel right at home in the Palazzo del Borgo. Our room was huge with... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest we thank you for taking the time to share your experience with Tripadvisor readers. We are delighted you enjoyed your stay at Palazzo dal Borgo and especially how much you appreciated the hotel’s history and architecture which make it an ideal place to stay and enjoy such a special city as Florence. And heartfelt thanks you for your... More 

Colchester, United Kingdom
2 reviews
4 of 5 stars Reviewed November 1, 2014

quiet hotel with excellent welcoming friendly staff. we had room 6 on the ground floor overlooking courtyard. easy to get to florence even with wheelchair and easy to get around the hotel. the only problem - not the fault of the hotel but of citalia who said the hotel was accessible for disabled customers - were the front entrance steps... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your kind words. We are delighted you had such a pleasant stay with us, notwithstanding the front steps not being ideal for a wheelchair. However we are pleased that the staff’s friendly and attentive service was of help. We hope to welcome you back some time. Riccardo Zucconi Owner More 

Eidsvoll Municipality, Norway
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 19, 2014

A once elegant hotel which has seen better days. The rooms were old but nice and the floors squeeked every time we walked. Still, the hotell has its own charm and reminds one of the good old days. The staff were very friendly, the breakfast good and varied and the location is just a hundred meters walk away to the... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for taking the time to post your review. We are pleased you enjoyed your stay with us and appreciated the hotel’s special charm. We look forward to welcoming you back in the near future. Riccardo Zucconi Owner More 

Bradford-on-Avon, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 16, 2014

A 2 star hotel masquerading as a 4 star so you pay more Florence city tax. Room was clean. Fridge stuck behind a chair. Breakfast basic and 2 days scrambled eggs cold. There was some fresh fruit the first day then just canned fruit cocktail and canned peaches. The staff were great and location was good for the sights. Soaps... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we thank you for taking the time to post a review of our hotel. We are sorry the hotel did not meet your expectations although you did appreciate the room’s cleanliness and the staff’s courtesy. However it is always important to know what our clients think of us so we may increase the quality of our service. One... More 

Saint James, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2014

Palazzo Borgo was recommended to me by a friend who I owe many thanks! The hotel, conveniently located to walk anywhere in Florence, is also a historic site dating back to the 1500's. Our room was spacious with all the modern conveniences and appointed with a loving touch. The staff is friendly and helpful following the examples of the proprietors,... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Kelynn, I’m really happy that you enjoyed Palazzo dal Borgo and especially that you felt more like friends than simply guests. The hotel has been in my family for over 60 years so it’s much more than a family business, and it matters a lot to us when our guests feel well looked after and at home. Lucia and... More 

Ware, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 21, 2014

I have never written a negative hotel review but must do so this time. We had booked through a well known travel company for a five night stay at this centrally located hotel. On the first morning we had no hot water and were given a key to a room far along the winding corridor to have a shower. We... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we are saddened to read about your negative impression owing to the problems arisen during your stay. Malfunctions unfortunately do happen but, as you admit, we did offer to change your room which you refused as you liked the one you had been assigned. However both the fridge and toilet seat were changed and, more important, the hot... More 

Wincanton, England, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 20, 2014

We arrived at the hotel tired and late having been delayed on our train journey from Pisa. The hotel is within asy walking distance of the train station although it's easy to miss as it blends into the hstoric street scene. We got a lovely welcome at the desk and then got shown to our room - room 3, WOW,... More 

Was this review helpful? Yes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, heartfelt thanks for such a wonderful detailed review. It’s a real pleasure to know you have enjoyed your stay and felt so well looked after as this is what we aim for. We hope to welcome you again soon. Riccardo Zucconi More 

rye
Top Contributor
86 reviews 86 reviews
33 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 17, 2014

This hotel is in a great location for all the sights of Florence. We had a city view room, lovely views across the rooftops. The only disappointment was the breakfasts, fresh juice rather than squash would've made a huge difference, and a shame about the tinned fruit salad, when there is so much gorgeous fruit around. However, the staff were... More 

Was this review helpful? Yes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for taking the time to post your review. We are pleased you enjoyed “your room with a view” and especially the friendly service. We hope to welcome you back soon. Riccardo Zucconi More 

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Additional Information about Palazzo dal Borgo Hotel Aprile

Address: Via della Scala, 6, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palazzo dal Borgo Hotel Aprile 4*
Number of rooms: 34
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Also Known As:
Palazzo Dal Borgo Florence
Aprile Hotel Florence
Hotel Style:
#68 Luxury Hotel in Florence

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