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All 461 Florence hotels

Palazzo dal Borgo Hotel Aprile

4.0 of 5 Hotel   |   Via della Scala, 6, 50123 Florence, Italy
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81%
Ranked #145 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Belinda B Mount Gambier, South Australia, Australia
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491 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Mount Gambier, South Australia, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

First time in florence . My wife and I loved it , close to railway station ,dropped off luggage and started sight seeing straight away ,close to attractions , shops , restaurants . The staff was great , it was my wife's birthday and we got a lovely surprise, a bottle of champagne when we got back to the hotel... More

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Como, Italy
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 26, 2014

I live in and travel a lot within Italy, I didn't expect such a nice stay at the Palazzo Dal Borgo in Florence.First of all I noticed some guests's comments about mosquitos. I really would like to defend the hotel on this (as I live in the North in Como area): the mosquitos thing is not a problem of the... More

Was this review helpful? Yes 2
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we were delighted to read your wonderful review. It is so rewarding when the effort we put into creating the right atmosphere and service that will make our guests’ stay as comfortable and enjoyable as possible, is so very much appreciated. We also appreciate your pointing out that the mosquitos are not the hotel’s problem but a widespread... More

Brisbane, Australia
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 25, 2014

Had a lovely stay here. Beautiful old building (15th century) with enough mod cons to be more than comfortable. Well located with plenty of attractions and great restaurants nearby. But the best thing is the staff. Couldn't do enough for us and their restaurant recommendations were priceless. Can't wait to return.

Was this review helpful? Yes 2
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your kind words of appreciation for the hotel’s special appeal and for the staff’s helpful service, it’s always wonderful to read such positive feedback as we really try our hardest to ensure our guests have only the best service when staying with us. We do hope to welcome you again. Riccardo Zucconi More

Itala, Italy
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 23, 2014

I have been here for 3 nights and I had a nice eperience, the service was good and the people very polite. The position is excellent for a city tour because it is near train station and once you drop your stuff you can start going around easely.

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for taking the time to post your feedback. We are pleased to we have met your expectations and that you enjoyed our hospitality. We hope to see you again soon. Riccardo Zucconi More

Swindon, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2014

A beautiful and well-maintained character hotel in the older part of Florence. The staff, from Receptionists to cleaners, were perfect hosts and no request was too much trouble. We spent our 25th Weddning Anniversary with them and specific arranagments, such as flowers on arrival, were impeccably handled. Only 400m from the train station (where the connection from the airport drops... More

Was this review helpful? Yes 2
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for such warm words of appreciation for your stay with us. It’s a great pleasure to know we have succeeded in making our guests feel extra special, this is our aim! We will love to welcome you another time should you visit Florence again. Riccardo Zucconi More

Munich, Germany
Top Contributor
145 reviews 145 reviews
41 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 19, 2014

This hotel was built before 1500 as a private palazzo and has been a hotel for quite a few years--hence a certain patina to some parts of it. Nonetheless this makes for a particularly "romantic" flair--including the reception area and the ... toilet down there (don't miss it with all its sea shells imitating the grotto at the Boboli Gardens... More

Was this review helpful? Yes 2
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you such a warm detailed review. We are happy you enjoyed your stay and appreciated the hotel’s special charm which marks a difference from the usual “touristy” hotel. And yes, the location is really convenient! We really hope to welcome you again in the the near future. Riccardo Zucconi More

Columbus, Ohio
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 29, 2014

This is a lovely historic hotel in a great location. Our room was large and clean. The breakfast was good and fresh and there is lovely courtyard to sit and enjoy your breakfast. There was some problem in some rooms with mosquitos but we did not have any in our room (we kept our windows shut and ran the AC).

Was this review helpful? Yes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for taking the time to share your experience at Palazzo dal Borgo with other travellers, your words make us proud. We are happy you enjoyed your stay and especially breakfast served in our lovely courtyard, it really is a hidden gem in which to relax. We hope to welcome you again soon. Riccardo Zucconi Owner More

Frankston, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 28, 2014

Well located hotel within walking distance of the railway station, and many of Florence's attractions. The hotel is an historic building, and the decor retains the charm and elegance of yesteryear. Our room was clean, spacious, with a four poster bed and modern bathroom. There is a lovely internal courtyard where you can have breakfast. Internet was patchy, I had... More

Was this review helpful? Yes 1
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, Thank you so much for writing such a rewarding positive review. We are delighted you enjoyed your stay, the hotel’s special charm and especially our staff’s friendly service. We very much hope to welcome you again in the near future. Riccardo Zucconi More

London
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 21, 2014

The worst hotel I have ever been to. Unfriendly staff and unhelpful for example just stood watching while I was putting suitcases in the car with no help offered. Bizarre room really freaky and extremely unhygienic. Toilets were tiny. More like a cubicle in the room not a proper separate bath. Four poster bed is more like a 26 poster... More

Was this review helpful? Yes 2
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, We are disappointed you didn’t enjoy your stay with us, however though we always value our clients’ reviews, we are surprised at your complaint about hotel’s cleanliness and unfriendly staff. All reviews, as shown on this website, agree on one point: cleanliness and staff’s friendly and caring service. It really makes one wonder. Constructive critisism is welcome, slander... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2014

Three ladies travelling together around Italy and were blessed to have our travel agent book us into this charming Hotel. Our room on the ground floor was ideally suited for a family or a disability person. Our enormous King sized beds with canopies were delightful. Our room opened out to the street but had little street noise and was light... More

Was this review helpful? Yes 2
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you so much for such a great comment, we are delighted to know how much you enjoyed your stay with us, it is rewarding when our efforts to make sure our guests enjoy their stay with us are so appreciated. We do hope to welcome you again soon! Riccardo Zucconi More

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Additional Information about Palazzo dal Borgo Hotel Aprile

Address: Via della Scala, 6, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palazzo dal Borgo Hotel Aprile 4*
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Also Known As:
Palazzo Dal Borgo Florence
Aprile Hotel Florence

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Hotel Style
#66 Luxury Hotel in Florence #87 Business Hotel in Florence #133 Family Hotel in Florence #152 Romantic Hotel in Florence
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Number of rooms
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