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Palazzo dal Borgo Hotel Aprile

4.0 of 5 Via della Scala, 6, 50123 Florence, Italy
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Palazzo dal Borgo Hotel Aprile
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Palazzo dal Borgo Hotel Aprile
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502 reviews from our community

Traveler rating
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    62
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    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eidsvoll Municipality, Norway
Contributor
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A once elegant hotel which has seen better days. The rooms were old but nice and the floors squeeked every time we walked. Still, the hotell has its own charm and reminds one of the good old days. The staff were very friendly, the breakfast good and varied and the location is just a hundred meters walk away to the... More

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Bradford-on-Avon, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

A 2 star hotel masquerading as a 4 star so you pay more Florence city tax. Room was clean. Fridge stuck behind a chair. Breakfast basic and 2 days scrambled eggs cold. There was some fresh fruit the first day then just canned fruit cocktail and canned peaches. The staff were great and location was good for the sights. Soaps... More

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Saint James, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Palazzo Borgo was recommended to me by a friend who I owe many thanks! The hotel, conveniently located to walk anywhere in Florence, is also a historic site dating back to the 1500's. Our room was spacious with all the modern conveniences and appointed with a loving touch. The staff is friendly and helpful following the examples of the proprietors,... More

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Ware, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have never written a negative hotel review but must do so this time. We had booked through a well known travel company for a five night stay at this centrally located hotel. On the first morning we had no hot water and were given a key to a room far along the winding corridor to have a shower. We... More

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we are saddened to read about your negative impression owing to the problems arisen during your stay. Malfunctions unfortunately do happen but, as you admit, we did offer to change your room which you refused as you liked the one you had been assigned. However both the fridge and toilet seat were changed and, more important, the hot... More

Wincanton, England, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived at the hotel tired and late having been delayed on our train journey from Pisa. The hotel is within asy walking distance of the train station although it's easy to miss as it blends into the hstoric street scene. We got a lovely welcome at the desk and then got shown to our room - room 3, WOW,... More

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, heartfelt thanks for such a wonderful detailed review. It’s a real pleasure to know you have enjoyed your stay and felt so well looked after as this is what we aim for. We hope to welcome you again soon. Riccardo Zucconi More

rye
Top Contributor
82 reviews 82 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 17, 2014

This hotel is in a great location for all the sights of Florence. We had a city view room, lovely views across the rooftops. The only disappointment was the breakfasts, fresh juice rather than squash would've made a huge difference, and a shame about the tinned fruit salad, when there is so much gorgeous fruit around. However, the staff were... More

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for taking the time to post your review. We are pleased you enjoyed “your room with a view” and especially the friendly service. We hope to welcome you back soon. Riccardo Zucconi More

Mount Gambier, South Australia, Australia
1 review
4 of 5 stars Reviewed August 29, 2014

First time in florence . My wife and I loved it , close to railway station ,dropped off luggage and started sight seeing straight away ,close to attractions , shops , restaurants . The staff was great , it was my wife's birthday and we got a lovely surprise, a bottle of champagne when we got back to the hotel... More

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, Thank you for such a rewarding review, we are delighted you were so pleased with your stay, it’s a real pleasure when even a small thought is so very much appreciared. We very much hope to welcome you back. Riccardo Zucconi More

Como, Italy
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 26, 2014

I live in and travel a lot within Italy, I didn't expect such a nice stay at the Palazzo Dal Borgo in Florence.First of all I noticed some guests's comments about mosquitos. I really would like to defend the hotel on this (as I live in the North in Como area): the mosquitos thing is not a problem of the... More

Was this review helpful? Yes 4
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we were delighted to read your wonderful review. It is so rewarding when the effort we put into creating the right atmosphere and service that will make our guests’ stay as comfortable and enjoyable as possible, is so very much appreciated. We also appreciate your pointing out that the mosquitos are not the hotel’s problem but a widespread... More

Brisbane, Australia
Contributor
18 reviews 18 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 25, 2014

Had a lovely stay here. Beautiful old building (15th century) with enough mod cons to be more than comfortable. Well located with plenty of attractions and great restaurants nearby. But the best thing is the staff. Couldn't do enough for us and their restaurant recommendations were priceless. Can't wait to return.

Was this review helpful? Yes 3
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your kind words of appreciation for the hotel’s special appeal and for the staff’s helpful service, it’s always wonderful to read such positive feedback as we really try our hardest to ensure our guests have only the best service when staying with us. We do hope to welcome you again. Riccardo Zucconi More

Itala, Italy
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 23, 2014

I have been here for 3 nights and I had a nice eperience, the service was good and the people very polite. The position is excellent for a city tour because it is near train station and once you drop your stuff you can start going around easely.

Was this review helpful? Yes 1
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for taking the time to post your feedback. We are pleased to we have met your expectations and that you enjoyed our hospitality. We hope to see you again soon. Riccardo Zucconi More

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Additional Information about Palazzo dal Borgo Hotel Aprile

Address: Via della Scala, 6, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palazzo dal Borgo Hotel Aprile 4*
Number of rooms: 34
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Also Known As:
Palazzo Dal Borgo Florence
Aprile Hotel Florence

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