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Palazzo dal Borgo Hotel Aprile

#148 of 457 Hotels in Florence
Certificate of Excellence
Via della Scala, 6, 50123 Florence, Italy
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Palazzo dal Borgo Hotel Aprile
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Palazzo dal Borgo Hotel Aprile
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533 reviews from our community

Traveler rating
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    187
    65
    23
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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    (126)
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    (99)
All months
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent family atmosphere, extremely kind and courteous people, outstanding cleaning of rooms and bathrooms. All within an historical building with mosaics and old paintings. We have been here for a night only but we could appreciate the perfect and strategic location, just around the corner from the train station and the dome. The owner pointed us a special lunch restaurant... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

When the taxi brought me to this place, my first impression was like; hmmm..maybe We made a mistake booking this hotel..but then the lady in the front desk was so nice and not only that she let me check in in the morning but also she gave me few choices do I was able to choose my own room. The... More 

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Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Having visited Italy a number of times before, this was our first trip to Florence. We wanted somewhere centrally located and that would give us an authentic feel of the town - we could not have hoped for more. This place is an absolute gem. We arrived mid afternoon to a warm welcome and were shown to our room which... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We went to Florence last week my wife and I for a 5-day stay to revisit the beauties of that wonderful city. I had looked for an hotel that would be very centrally located and we were not disappointed as it is just next to the Chiesa de la Santa Novella [by the way it is a superb church full... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest thank you for such warm words of appreciation for Palazzo dal Borgo’s special atmosphere and our staff. It’s really rewarding to know we have succeeded in making your stay so very enjoyable as this is what we aim for! We hope you will stay with us again in the future. Riccardo Zucconi Owner More 

penzance
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Old style character accomodation in a cultural location. Although our room overlooked a busy street which was noisy when we closed the shutters it was very quiet. Tasteful decor and perfect location for the sights of Forence. The management were re-decorating the reception area and were most apologetic for 'the inconvenience'. We did not suffer any but they insisted on... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your kind words, we are really pleased that you enjoyed your stay with us, we are delighted to read such positive feedback as we try our hardest to ensure the best service for our guests. We hope to welcome you back soon. Riccardo Zucconi Owner More 

Burlington, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The décor of the hotel is very nice. We stayed on the top floor and felt like it was a bit of a maze to get to our room. But, that is the charm of the hotel. Location – you cannot beat the location of this hotel. It is literally less than 10 min walk to the train station. Even... More 

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we read with pleasure and attention your precious comment and would like to express our gratitude for your review and for the time you devoted to it. We hope to host you again in future and send you our kindest regards. More 

Contributor
18 reviews 18 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 11, 2015 via mobile

we were recommended this hotel so maybe that could be a problem as we had high expectations. Also because of the recommendation we booked several weeks before we left for our italian holiday. Most of our hotels we booked along the way and the most we paid was 100 euro. This hotel was 150 euro. So right away we were... More 

Was this review helpful? Yes 1
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guests, We are sorry to read that you did not enjoy your stay with us and would like to clarify the matter of the price difference: you will be acquainted with the fact that hotels, just as airlines, have last minute deals and this was the case. However please bear in mind that the rooms in the last minute... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 19, 2015

The location of the hotel is good. Close to the main train station. We walked from the train station to the hotel - 5-6 minutes walk without any luggage in hand. The hotel needs a serious update. The rooms were decent size but everything inside the room was old, the whole decor was a bit run down. Breakfast was good.... More 

Was this review helpful? Yes 1
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for taking the time to post your review. Sorry about your dissatisfaction with the room, we are constantly updating and renovating so we hope that you will return and enjoy your accomodation more next time. However we are pleased you were satisfied with breakfast and especially with the service which is very important to us as... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 3, 2015

We enjoyed our one night stay at this hotel. The room was a good size and comfortable. They staff was nice and helpful. They directed us to a nice affordable place for lunch. The breakfast was ok. The location of the hotel to the train station and the sights was great. Would stay there again.

Was this review helpful? Yes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your kind words, we are happy the hotel met your expectations and that you enjoyed our hospitality. We look forward to welcoming you again in the near future. Riccardo Zucconi More 

Ottawa, Canada
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed December 30, 2014

I was there a couple of days for a business trip. My experience with this hotel is extremely positive. Here is why I liked my stay: 1- Staff was dedicated and helpful. They helped me with taxis, indications to find my way in town and for restaurant suggestions. When I asked for restaurant suggestions, they recommended restaurants they would actually... More 

Was this review helpful? Yes 2
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your nice detailed review. We are delighted you had such a pleasant stay, it means a lot to us to know how much you enjoyed your stay with us, it’s so very rewarding, And thanks for pointing out how commonplace mosquitoes are! We are looking forward to welcoming you back soon. Riccardo Zucconi More 

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