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All 459 Florence hotels

Palazzo dal Borgo Hotel Aprile

4.0 of 5 Hotel   |   Via della Scala, 6, 50123 Florence, Italy
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82%
Ranked #118 of 459 hotels in Florence
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
stcolms london
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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london
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel has had many reincarnations, first as a 15th century Palazzo, then as pension where T.S. Elliot stayed for a month or so, and now as a hotel. It is a short walk from the main station and bus terminal for buses from Pisa airport, it is close to Piazza di Santa Maria Novella, and a short walk to... More

Was this review helpful? Yes 1
New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stay away, the rooms are infested with Mosquitoes. The walls are paper thin and you can hear your neighbors television and conversation as clearly as if they were in the same room. Even after notifying management of the bug problem, it was passed off as happening at another hotel or on the airplane, or that the bites were due to... More

Was this review helpful? Yes 2
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, As stated in our courteous reply to your email, mosquitoes have become a real plague these last few years due to climate change all over the world but surely we keep it under control. Sometimes an open window is sufficient to attract them also a particular perfume or lotion can attract them and this has absolutely nothing to... More

Auckland
Top Contributor
53 reviews 53 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 22, 2014

Wow. This was our first time in a four poster bed, looking up at the frescos on the high ceiling. What an amazing experience. And so handy to the train station, and just along the road from the entrance to the Pharmaceutica (like a quaint perfumery/museum), handy laundromat, simple eateries. An incredible experience. i even loved having a pot of... More

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, what a wonderful review. We are delighted you were so impressed with your stay. This really means a lot to us as we do our best to look after our guests and positive feedback is very rewarding. We are looking forward to welcoming you back in the near future. Best regards Riccardo Zucconi More

Chester, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 9, 2014

My husband and I stayed here for our honeymoon last Nov and we were very impressed. The staff were very friendly and extremely helpful. Our room was a double on the ground floor and was very large with an amazing four poster bed. The room was very clean and well decorated with plenty of storage and good size shower although... More

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palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you so much for such a warm detailed review. We are delighted your stay with us was so succesful and that you felt well looked after. We very much look forward to your retrrn visit, hopefully in the warmer weather so that you can really enjoy our courtyard! Riccardo Zucconi - Owner More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 29, 2013

An outstanding hotel with exceptional staff. We had the pleasure of staying for seven days in a delightful room on the third floor. A big room for the four of us served well with beautiful decor. The staff - Luana, Leila, Michele, Mario and Yuri were attentive friendly and helpful. Luana and Leila on the reception were most helpful by... More

Was this review helpful? Yes 2
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your kind words, it's really heartwarming to know how much you enjoyed your stay with us, a special thanks from the staff for your words of praise. Helpful service is a must with us so it's rewarding to know it's appreciated. We do hope to see you again soon. Riccardo Zucconi - Owner More

Bethesda, Maryland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 13, 2013

Good location and value. They had helpful staff and nice rooms. We were on a lower floor, so we had to deal with some street noise. Decent breakfast with a very nice courtyard. Main drawback is we had a triple room and someone had to sleep on a sofa bed.

Was this review helpful? Yes 2
palazzodalborgo, Direttore at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for your comments regarding your stay with us and we are pleased to hear you enjoyed the room and our staff's service. We are however sorry to read that you were not so happy with the sofa bed. As a matter of fact these sofas once open are actually proper beds, however we do also have... More

London, United Kingdom
1 review
2 of 5 stars Reviewed November 11, 2013

Hotel is in a good location. Rather pricey for quality of room. Fuses would blow every time hair dryer was used. Room left open 2 days in a row after room was cleaned despite telling management after the 1st time. Breakfast very poor. Can hear every conversation, shower or bath in adjacent rooms.

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palazzodalborgo, Direttore at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for taking the time to complete a review of our hotel. We appreciate your feedback. It is always important to know what our clients think of us so we may increase the quality of our services. We are of course sorry the hotel didn't meet your expectations and were concerned about your having found the bedroom... More

Perth, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 27, 2013

we spent 5 nights here and need to record the helpfulness of all staff especially Leila on the front desk who changed our room to a lower floor with less stairs within seconds. Directions, questions, translations, restaurant reccomendations and bookings all taken care of quickly,efficiently and in a friendly way. The breakfast is excellent for an Italian hotel remembering that... More

Was this review helpful? Yes 2
palazzodalborgo, Responsabile relazioni con la clientela at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we were delighted to read you lovely review, it makes us really proud when our guests are happy with the hotel and especially with our service as we really try our hardest to ensure they have only the best when staying with us. We hope to see you again soon. More

Charlotte, North Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 26, 2013

Hotels in Florence are pricey now. This hotel is a bit more affordable since it is not right in the center of the historic area. But the location turned out great for us: easy walk to and from the train station, and easy walk to the center of town. The hotel is a beautiful historic building. Good breakfast with many... More

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palazzodalborgo, Responsabile relazioni con la clientela at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you so much for your kind words of appreciation for the hotel's special character and for the helpful service. We are happy that you enjoyed your stay and the service we provide to make our guests stay just that little extra bit special. We look forward to welcoming you back. More

Cincinnati, OH
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 25, 2013

The hotel is located about 10 blocks from the train terminal. Good location to walk to most attractions. We had room 4, which has a poster bed with netting around it and two marble bathrooms. Fluffy towels, good bath amenities. The lobby is the best place to get the free WiFi - couldn't get onto it from the room. Lobby... More

Was this review helpful? Yes 1
palazzodalborgo, Responsabile relazioni con la clientela at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for taking the time to share your experience at Palazzo dal Borgo with other readers. We are delighted the hotel met your expectations and that you enjoyed our hospitality. We look forward to seeing you again some time. More

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Additional Information about Palazzo dal Borgo Hotel Aprile

Also Known As:
Palazzo Dal Borgo Florence
Aprile Hotel Florence
Address: Via della Scala, 6, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#16 Romantic Hotel in Florence
#54 Luxury Hotel in Florence
#70 Family Hotel in Florence
#81 Business Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palazzo dal Borgo Hotel Aprile 4*
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