this hotel was proof that you should never google hotel reviews AFTER booking and paying for your room..... we had 4 days in Florence and although this hotel came up as three star and was relatively affordable, it was not exactly what we expected.... it was described as 200 metres from the train station (its not - its much further)... More

Location is ok, and price is ok, but that's it. This is more like a youth hostel than a hotel. Staff in front desk was nice, but that doesn't help when the whole place is old and worn out, and not in a charming way. Our bathroom was disgusting! It was dirty and had hairs under the shower-mat. Breakfast was... More

Well if you read the rest of the reviews below I'm not going to add much else as they are all correct. This place is crap, as soon as we walked in the hotel, staff were very rude and gave very simple one worded answers like we must be interrupting them from doing whatever it was they were doing before... More

Average hotel, needs a revamp. Breakfast was nice, nice variety, quiet courtyard at the back of hotel which is nice. Location is good, walking distance to all attractions, walking distance to train station. Lots of take away shops close by. Had a good sleep as the windows do block out all the traffic noise from outside.

We were moved to this hotel as the hotel we had booked via Expedia was "overbooked" and this was their "sister hotel". I checked the reviews as we walked between the two and arrived in fear....!!!! Checkin was quick and simple and we were expected (Service was good throughout our stay). We were allocated a Quad room with one double... More

Unfortunately we stayed at this hotel for two nights not knowing better. Torn carpets, air conditioner that doesn't work, hangers falling off the wall relatively dirty bathroom and old 14" TV... In the second night they moved us into a slightly better room-nothing to tell about. The patio is nice as well as the view from the room to the... More

The staff at this hotel is great, A+. One of the reception staff spoke great English (Alisandro), and was very informative about what to see on a short stay. We (fiancee & I) stayed just a few nights, and it was a great location for a short stay. The breakfast was OK, the garden is nice, and you could run... More

The rooms facing via Nazionale are quite noisy in the early morning, but if you are given a room facing the beautiful back garden you will be quite satisfied with this hotel. We had a large, clean room. Basic breakfast.The staff are very kind and helpful, they managed to book museums tickets for us, which was really great. The location... More