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De Lanzi

Via delle Oche, 11, 50122 Florence, Italy
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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chicago, illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

The location was fantastic, but the customer service was terrible. I had previously stayed at Hotel Villani, which is upstairs and had fantastic service, but there was no availability this time. We decided to stay at Hotel De Lanzi and was very disappointed. Breakfast was terrible. We asked about parking, and the attitude we received was horrible. They wanted us... More 

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Miami Beach, Florida
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

We made our reservation in january using the site Booking and paid 200€. After our stay, we couldn't accept this was a 4 star hotel with this rate. And so it was !!! The rate for the same day was 114€ !!!! The customer service is terrible, the breakfast is very poor but even worse, security is a mess...

Was this review helpful? Yes 1

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Palm Beach, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room was tiny and the crazy lady at the breakfast buffet nearly tackled me when my taxi arrived and I tried to leave with my half eaten sandwich. Also they seemed to have some sort of leak as the hallways were always filled with wet towels.

Was this review helpful? Yes 1
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 27, 2015

In the very center of historical center 2' from 'campanille di Giotto'.Nice safe area room with spectacullar view to Santa Maria dei fiore and campanile di Giotto .Remember to ask for a view room infront.Clean ,no luxury be prepared to wait in breakfast room (small no space to move around) specially in weekends! Nothing special in breakfast (intercontinental Br) .We... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 17, 2015 via mobile

My partner and I stayed for two nights on the third floor. Literally around the corner from Il Duomo. I'd read some bad recent reviews so had my wits about me, but the stay was very pleasant. the church bells were obviously a bit of a pain, but that's to be expected. Other than that, our room was quiet. The... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 15, 2015

Just 1 hour for free paying 90 euro for a double room single use. Average hotel with 4 stars price. Nothing special. Staff OK, anyway they can't do anything about prices. Pity for Florence deserves much more.......

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 13, 2015

We checked into a room and went for a walk, came back to the hotel room to find it open. Complained to the desk and told them we wanted a diferent room since we cannot feel safe under this circumstance and they did nothing. This ruined our visit to Florence.

Was this review helpful? Yes 1
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 10, 2015

Hardly a 'stone's throw' from Il Duomo, on arrival we were shown a (typically) modest room and were happy enough to be staying in it for three nights. However, our prior request for the room to be quiet was shattered at 4.00 AM on the first night, with a cacophony of shouts and restaurant rubbish bin sounds ! Ditto on... More 

Was this review helpful? Yes 1
Sao Paulo, SP
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed February 18, 2015 via mobile

The personell is friendly and efficient. I had an issue with the parking, which they solved quickly without further complications. The furniture is quite old, but the room is clean. Breakfast is ok, and the hotel is in walking distance from main Florence touristic attractions.

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Central Florida, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 10, 2015

The hotel is located about 15 walk from the Santa Maria La Mayore train station. If you have rolling luggage I do not recommend the walk, the streets in Italy are not adequate for rolling, a taxi will cost about 9 to 13 euros. The hotel is located one small street, more like an alley way from the Duomo, you... More 

Was this review helpful? Yes 1
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