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Hotel Alessandra

2.0 of 5 Borgo SS. Apostoli, 17, 50123 Florence, Italy
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Hotel Alessandra
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Hotel Alessandra
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1,356 reviews from our community

Traveler rating
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    363
    41
    9
    9
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276
631
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17
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Super friendly and helpful people. The high ceilings mean the stairs from the street to the reception are long. And the lift had room for a suitcase or a person, not both, but everything is spotless, friendly and quiet. My room had a recently refurbished bathroom, was spacious and had everything you'd need for a safe comfortable home base while... More 

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Thank you for saying that about our lift. Really! We tell people but they don't believe us. And as you know our fabulous stairs give you the perfect excuse for an extra (3 extra?) ice creams. The calories just fizzle up on the stairs on your way home to bed. We are not five star, but truly most of our... More 

Sydney
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

a comfortable, sweet hotel in the heart of florence, on a cobblestone laneway in the heart of it all. staff & management were very accomodating at our last minute stay request & we realise we were fortunate to get a room, given it's popularity on TA. we just wish we were as lucky with our hotel in rome..! similar location... More 

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Oh those Romans! Still thinking about their empire - but things have changed! We are delighted you enjoyed your stay so much, and hope that it might be the first of many. More 

sydney
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

i have been staying here for years now it is the best hotel. staff are amazing friendly professional helpful. the location is perfect close to the heart of things but in a quieter street. the rooms and utilities are wonderful and there are constant updates and improvements. every room is great. i think i have stayed in almost all the... More 

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

This was truly a joy to read and we will be sharing it with our staff. Thanks you so much and we are already looking forward to your next visit! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Our family of four stayed in the family room and loved our stay. The location is great, with views of the Arno river and a short walk to many major sites. The staff is warm and accommodating and the included breakfast was delicious. Thanks Rick Steves, for always recommending the best places to stay!

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Aw shucks - that's embarassing! Just the best hotel in Florence is just fine :-) Actually we are not convinced there is a "best" - everyone has such different tastes, but it was so kind of you to say so! We will be very much looking forward to a future visit, to see if we can win "best hotel in... More 

Frankfurt, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent an entire week in Florence in January and had a wonderful comfortable stay at Hotel Allessandra. The location could not be better if you want to be steps away from the main sites, however tucked in a quiet location by the river. Andrea could not be more helpful to any questions or suggestions for our vacation and made... More 

Was this review helpful? Yes 2
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We are delighted that it all worked for you, and even more so that you will be back one day. Thank you so much for taking the time to comment here - we much appreciate it. More 

Delta, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 24, 2015

At the last minute we decided to train to Florence over night and stayed here. The staff were very friendly and accommodating. The bathroom was large and newly renovated. Their breakfast room was being renovated so they were nice enough to arrange a time with us and brought it right to our room in the morning. Their mini bar at... More 

Was this review helpful? Yes 4
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We are so pleased you could drop by even a the last minute! Yes it's quiet time now, so we make the most of it with some intense cleaning and minor rennovations - thanks for understanding about the breakfast room! Perhaps we might see you again one day! More 

Washington DC, District of Columbia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 19, 2015

The Hotel Alessandra has an ideal location for touring Florence! Stayed for one night in late December and found the room comfortable and clean, and breakfast was superb, complete with personalized cappuccinos. The manager and staff were exceptionally helpful and friendly! They offered directions, a great restaurant recommendation, and assisted with storing our luggage after we checked out. Very pleased... More 

Was this review helpful? Yes 5
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Well that is lovely to hear on this rainy Florentine morning! Thanks so much and we are already looking forward to that return visit! More 

Pacific Northwest
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 17, 2015

We're joining the other reviewers in saying how convenient this hotel is. We stayed two nights on our first trip to Florence and chose it because it looked like it would be easy to get to all of the sites without any trouble. It was totally true, including across the river to Pitti Palace and San Spirito neighborhood, as well... More 

Was this review helpful? Yes 5
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Firstly, we are so so pleased that you enjoyed your stay here. Secondly, thank you for telling us in such detail about so many points. These reviews become a really important resource for us in better understanding how our hotel, the building, the services, the staff etc are perceived. So thank you for that - we really do appreciate it. More 

Antibes, France
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 3, 2015

We spent 3 nights at the hotel. The location is great and you have every monument at walking distance. Even the Piazzale Michelangelo from were you can see the whole city, is 15 minutes far on foot. All the staff was very nice and willing to make sure you had a nice stay. On our arrival we had a special... More 

Was this review helpful? Yes 3
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We think that New Year's Eve in Florence is a little bit special. So glad that you feel that way too. It was our pleasure to have you here, and we hope to see you again one day. More 

Armidale, Australia
Top Contributor
66 reviews 66 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 2, 2015

We spent four nights at Hotel Alessandra in September 2014 and it really was superb. From the moment we arrived until the moment we left everyone went out of their way to make sure we had the best time. Our room was large with a huge bed and a very comfortable ensuite. We had a view looking towards the Duomo... More 

Was this review helpful? Yes 2
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

There is really nothing more than guests who choose to return and stay with us a second time. We really enjoyed reading this review, and remember you well. Thank you so much for choosing us. More 

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Additional Information about Hotel Alessandra

Address: Borgo SS. Apostoli, 17, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Alessandra 2*
Number of rooms: 25
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Hotel Style:
#20 Family Hotel in Florence
#21 Romantic Hotel in Florence
#101 Business Hotel in Florence

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