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All 461 Florence hotels

Hotel Alessandra

2.0 of 5 Hotel   |   Borgo SS. Apostoli, 17, 50123 Florence, Italy
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96%
Ranked #21 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
LsBob Darwin, Australia
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1,286 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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English first
Darwin, Australia
Top Contributor
148 reviews 148 reviews
17 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Glad we caught a taxi from the railway station, with all the little laneways and squares we may not have easily found the hotel. It is located in an old building and so long as you follow the directions on their web site you will be able to get in. It is good value and we prefer the older hotels... More

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Canfield
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I visited Hotel Alessandra in June 2014 with my 18 year old daughter and my sister. The three of us had the nicest room with a great bathroom and everything was super clean and just lovely. Prior to my arrival I shared in an email that my daughter was a recent high school graduate and the staff had a beautiful... More

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I can sum up our stay in three words, "Service, Service and Service." Yes, there are stairs, yes, parking is crazy, and yes, your navigation system will have a fit finding the place (secret to our success, drive north of the hotel, and your navigation system will do fine heading back south). The staff of the hotel kept us laughing,... More

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Worcestershire
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Good value hotel in expensive city. Rooms were very clean if slightly old-fashioned .Breakfast was good but most importantly all the staff were very helpful and friendly. Quiet location just a couple of minutes walk from Ponte Vecchio. As stated many times before by reviewers, if you have mobility issues it's not for you, otherwise I would thoroughly recommend this... More

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Bequia
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Ok, the staff here is one of the friendliest and helpful I've run across. The place was clean, clean, clean. The location couldn't be better....seriously. Excellent value....why spend a lot in Florence when you can shop a lot instead :) Its as good as any hotel in the area but much less expensive. We had room 26 which is one... More

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Well thank you thank you thank you! Come back and sink into a deep tub anytime you are in town. We would love to see you again. More

Marlow, United Kingdom
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We chose this hotel based on Tripadvisor reviews and weren't disappointed. Please take into account the stairs and the fact that this hotel is run the way that the family have always run it, and you will have an enjoyable stay. If it is a little old-fashioned in terms of decor it is also a little old-fashioned in terms of... More

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We are not sure whether to laugh or cry. Is our service so old-fashioned as to be out of date? Has trying to make people's stay the greatest experience ever gone out of fashion? Well, we have been doing it too long this way to change now, so sorry people, we are just going to carry right on! What a... More

Grand Prairie
Contributor
18 reviews 18 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Love the location. But. Don't stay if you can't walk up and down two flights of stairs. We could, but not ervybody can. Pick you room carefully. rooms 26 and 27 are great, quiet rooms. But 20 and 23 can be noisy. Beds are hard, but I've found 90% of the beds in Italy are hard. They don't know what... More

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Thanks so much for writing here. As ever we do appreciate feedback. All of it! Yes, you are probably right. 90% of beds are hard in Italy for north Americans, but just right for most Europeans. And we are in Europe and buy our mattresses (all new just 18 months ago) in Europe. And yes, in Europe we know what... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We had driven from Venice to Florence and despite having read the instructions on the hotel website and had the hotel address in our sat nav, we drove around for a couple of hours before parking the car and walking to the hotel for help! Be warned sat nav does not work in this part of Florence. The hotel is... More

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Now there is a reason why we say DON'T bring a car to Florence. Just don't. It's a awful form of self-torture, guaranteed to bust the strongest marriages, and might put you off our city forever. It's not vehicle friendly. Just getting to our hotel in a couple of hours was not bad - much much worse has happened. So... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

There are quite a few great things about this hotel, but the top two are no doubt the staff and the location. We had a room overlooking the Arno just steps from the Ponte Vecchio. The staff was wonderful and helpful throughout, but they really shone the morning we overslept when we had tickets to the Accademia. They calmed us... More

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

You can imagine that over the years we have dealt with some very panicky guests for a whole range of reasons! We have got quite good at it! So glad that it worked for you and we'll tell our staff about those 6 stars! More

Sydney
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

A living room with a river view, a bedroom framed with a bell tower, our own private bathroom and tub, a writing room and a balcony overlooking the river near the Ponte Vecchio and all for such a reasonable price. I rate this property as excellent in terms of location and value for money. I was thrilled to find this... More

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

You said it so well! No-one should ever not be prepared for the stairs - talked about amply here and indeed on our facebook page. We would love to see you back here on day, soon or in the farway future - we are not planning on going any place soon! Thank you for choosing us. More

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Additional Information about Hotel Alessandra

Address: Borgo SS. Apostoli, 17, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Alessandra 2*
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Amenities

Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style
#16 Family Hotel in Florence #23 Romantic Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
Our family run hotel is right in the heart of Florence old town - near to the Uffizi Gallery and Ponte Vecchio. Without doubt, Hotel Alessandra is one of the most centrally located hotels in Florence. In this privileged position, Hotel Alessandra offers a home away from home, with our friendly team and extensive knowledge of the local area. The hotel entrance is situated on the second floor of the building. You can reach the reception floor using the lift, small but working fine (in the 1400s buildings hadn't been designed with this in mind!) but please note that there are around 30 steps from the entrance on the street level to the departure of the lift. We very much look forward to seeing you! Andrea and Anna ... more   less 
Number of rooms
25

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