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Hotel Alessandra

2.0 of 5 Borgo SS. Apostoli, 17, 50123 Florence, Italy
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1,311 Reviews 4.5 of 5 stars
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Hotel Alessandra
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1,311 reviews from our community

Traveler rating
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    351
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sewickley, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We loved this hotel! The location was great near the Ponte Vecchio and within walking distance of all major attractions. Lots of cafes in the area also. The service was exceptional. Even before our trip, Andrea was emailing about tours and reservations. They went out of their way to make sure we had everything we needed. And they were friendly... More

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel is terrific. It is located within walking distance to most of the major attractions with plenty of restaurants and cafes close by. We stayed in one of the rooms with a view of the Arno River which was lovely with a big modern bathroom. Staff were very helpful and friendly. Highly recommend this hotel.

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Hotel Alessandra twice during our trip to Italy. We had a great experience both times. The location is perfect, close to restaurants, shopping and museums. Andrea and the rest of the staff are awesome. They are very caring and helpful. The rooms are large, clean and very comfortable. We felt very much at home there.

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Twice can never be left without a thrice! We hope to see you again one day in the future! More

Modena, Italy
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Easy to locate but confusing entrance (enter building at street but check-in for hotel on the 2nd floor (3rd floor if you count the ground floor as first floor!). Tiny elevator helps but otherwise, you're lugging everything up lots of stairs. Front staff very friendly and helpful, rooms were clean but basic. We had a private bath and it was... More

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We try not to be confusing! But you are right - enter our magnificent 1500s building on the ground floor and then face our stairs or take our small and intimate lift. We think that after the initial shock you got over it quite well!! Thanks for choosing us. More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Although the Hotel Alessandra is listed as a 2-star hotel, I have stayed in many 5-star properties that cannot compete with the Hotel Alessandra in the area of service. The staff is excellent and very caring, particularly when my original flight to Florence was cancelled and I arrived a day late. They reassured me, and then tracked my new flight... More

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We think of it like this. A hotel is simply a temporary home. And a home is where your family is. That means our guests and our staff. And we think it works! Thank you so much for noticing and we too hope to see you again one day. More

San Antonio, TX
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent friendly staff which speak very good English. Room is clean and comfortable. Excellent breakfast. Good Wi-Fi. Great Location near Uffizi, Ponte Vechhio and many other attractions. Great restaurants within less than 5 minutes.

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

It worked for you - which is always good news. Thank you so much for choosing us and we hope we might meet again one day. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel, the staff were incredibly friendly and helpful. And we had a gorgeous view of the city from our balcony. It's a minute walk to the center of the city and 10 minute walk to the train station- if you like. I would highly recommend this and look forward to going back

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Then it worked for you and that is fabulous! 10 minutes to the station is for the fit, we prefer to say 15!! Thank you so much for taking the time to comment here. More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We loved our stay here! Great staff ,beautiful large room , view of the river, couldn't ask for more the location is great too! ( Nice breakfast too). Hotel Allessando gives great value and a warm welcome to Florence. I would give this hotel 10 stars it is a great place :)

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Oooohhh 10 stars! We accept your honorary award, whilst reminding everyone we are NOT perfect! But we are so pleased it all worked for you! More

Kettering
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this hotel thanks to the Trip advisor reviews and the location. Had a lovely large room with views of the church tower and The Arno. The staff were so helpful and friendly, the location is perfect for every attraction in the City, the breakfast was fine too. Housekeeping was perfect everyday we returned to fresh everything and a clean... More

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Wow! You took a long time and a lot of thought to write all that - we (and surely some future guests) are really really grateful! We are so pleased you have a great stay and cannot thank you enough for these words. Come back again one day! More

Oregon
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed a week at Hotel Alessandra and had a great experience. We had a large room that looked out at the Arno and the bell tower of the nearby church (never heard those bells ring, alas!) The room had everything we needed: large bed, night stands, desk with fridge, armoire with large safe, huge tiled bathroom. It was very... More

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

That was lovely to read - thank you so much. Hopefully you might make it back to Florence one day and we will see you again, and perhaps get those bells to chime for you! More

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Additional Information about Hotel Alessandra

Address: Borgo SS. Apostoli, 17, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Alessandra 2*
Number of rooms: 25
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