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Hotel Alessandra

#23 of 457 Hotels in Florence
Certificate of Excellence
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Borgo SS. Apostoli, 17, 50123 Florence, Italy
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1 room 1 guest
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1,461 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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English first
  • All months
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    (389)
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Orange County, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything was great at the hotel - the staff was very helpful, the room large and clean, the breakfast was plentiful (the woman serving in the breakfast room was so kind) and the location was central to sightseeing without being in the middle of the crowds and noise. Also, Florence was terribly hot during our stay, but the A/C worked... More 

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Perth, Australia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very pleasant stay at this hotel - room was clean and comfortable. Breakfast very nice but I think the knowledge and helpfulness of the staff - especially Andrea - was the best factor. You felt secure in the fact that he really knew what he was talking about and was proactive with suggestions. Good value and great location - not... More 

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Ah but our 500 year ago ancestors who built the place had your health in mind and put those stairs in to keep you moving! Actually Florence is not a great city to come to if you are not good with stairs - we have lots! So glad you enjoyed your time here and we would love to see you... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Great location and quiet Very pleasant friendly and helpful staff Service was excellent Excellent cleanliness Good breakfast We had a wonderful stay,More than a two star!!! Highly recommend this hotel

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Lovely to read - thank you so much! More 

Surrey, British Columbia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

As previous reviewers have mentioned, this is a quirky hotel but that just adds to the experience. Our room was very large, quiet and air conditioned with a comfortable bed. The breakfasts were excellent. The staff were exceptionally helpful in recommending restaurants and making sure their guests are well looked after. This hotel is a short walk to all the... More 

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Quirky sums us up just fine, we are really happy with that! Glad you enjoyed it. More 

Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Yes, it is quirky by North American standards. The hotel starts on the 3d floor, winding passageways, typical European mini-elevator which starts on the 1st, not ground, floor... but if stuff like that bothers you, you probably shouldn't be going to Florence anyway :-) Most importantly: Great location, excellent staff and service (so welcoming and helpful - thanks everyone, especially... More 

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

You have covered every angle! Every single one! Thanks so much for taking the time to write in such detail - we are sure a lot of readers here will appreciate that! Hopefully we will see you again one day, and thank you for choosing us. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a charming hotel with a great location, nice, clean and quite big rooms, excellent breakfast - and last, but definitely not least, with the most helpful and friendly personnel. We only stayed in Firenze for one night, and the hotel and its staff were actually our best experience of the city. I can highly recommend this hotel. Much... More 

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Lovely to hear thank you so much! We hope to see you again one day. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Cannot understand why this is rated only 2 stars. Beautiful rooms, nice breakfast. Easily better than 80% of all the 3 star hotels I have been all over Europe. Super service & personnel. PS Monti is the best

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Well thank you so much! We are so pleased to hear that you enjoyed it all so much. ps - yep, you're right, Monti rocks! More 

Nyon, Switzerland
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have spent 4 nights in this hotel and the family enjoy the place. The hotel is very well located , next to Ponte Vechio so in the heart of Florence. The garage agreement they offer with garage Inferno is also very convenient. We had the room 27 with two double beds. The room is large ( two parts) and... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Goodness you are right. We are mostly certainly not trendy. But we think we are rather loveable anyway. Thank you so much for coming to stay. We hope we might see you again one day. More 

Williamstown, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel Alessandra was our first stop on our Honeymoon tour of Italy. Seated a couple of blocks from the River Arno in beautiful Florence, this is the place to go for a great nights rest. There are several restaurants and stores in the immediate vicinity, each with a unique twist on a traditional Italian food or good. The service was... More 

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We are always extremely honoured when someone chooses us as a location to celebrate their special occasion - what an honour that you came to stay with us for your honeymoon! We are so pleased you had a good time, and we count on being on that "places we should to to celebrate our annivsary" list! More 

Seattle, Washington
Level Contributor
104 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed 4 weeks ago

PERFECT location. VERY comfortable. EXCELLENT, friendly service. OUTSTANDING VALUE. You can't do much better than that if you want true value. It's QUIET, within a few MINUTES walking distance of ALL the major attractions of the city, and yet on a quiet little street. Great little restaurants just outside the FRONT DOOR...dozens more within a minute or two stroll. Some... More 

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We think you enjoyed your stay ;-) And that is fabulous. More 

Hotel Review Summarization

What travelers say

  • Ponte vecchio(18)
  • Great location(6)
  • Very friendly(6)
  • Train station(4)
  • Quiet street(3)
Questions? Get answers from hotel staff and past guests. Ask a question

644 photos of this hotel

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Pool/beach area (2)
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Dining (20)
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Room/suite (113)
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Bathroom (18)
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Expert photos: Taken by TripAdvisor travel experts

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Double Room Ensuite (14)
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Double Superior Room with View of Arno river (15)
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Junior Suite (21)
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Quadruple Room (20)
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Restaurants and Bars (8)
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Single Room Ensuite (19)
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Single Room with External Private Bathroom (15)
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Suite with VIew of Arno river (30)
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The Hotel (27)
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Triple Room Ensuite (19)

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Room/suite (31)
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Hotel & grounds (8)
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Bathroom (8)
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Dining (5)
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View from room (7)
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Other (19)
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Staying in Uffizi

Neighborhood Profile
Uffizi
Every visitor coming to Florence for the first time will immediately identify with Uffizi. As in past times, passing through Via dei Calzaiuoli, you can reach the city center, the Florence that everybody dreams of. In just a few steps, visitors can experience the rare beauty of the capital of the Renaissance. walking delighted across Palazzo Vecchio and overlooking Piazza della Signoria, up to the Loggia of the Uffizi where it is possible to fully taste the talent of the best artists who animated Florence over the centuries. When the sun goes down, there’s nothing better than a walk along the river Arno up to the ancient bridge, Ponte Vecchio. It is full of jewels and decorated by the colors captured in postcards.
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