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Hotel Alessandra

#19 of 457 Hotels in Florence
Certificate of Excellence
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Borgo SS. Apostoli, 17, 50123 Florence, Italy
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Hotel Alessandra
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Hotel Alessandra
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1,367 reviews from our community

Traveler rating
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276
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockport, Maine
1 review
5 of 5 stars Reviewed 3 days ago NEW

Staff and owner were soooo kind and helpful. We stayed an extra day because they were so nice. Location was perfect. Our first time in Italy and they made it so easy. Walk to everything... I will stay there again.

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Proud to be your first review on TripAdvisor, and happy beyond words that it all worked for you! We are already looking forward to that second visit! More 

Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This wonderful family run hotel helped fulfill all my dreams of a trip to Florence. The location was central and made walking to attractions, restaurants, little shops and wherever we wanted to go easy. Our room (no. 11) a junior suite was spacious, had a view of the Arno and the bell tower, and was on a floor all by... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

When it all comes together, it is awesome! Thank you for taking the time to tell us about it here. More 

Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was our first trip to Italy and we loved this hotel! It was centrally located, the room was probably the most spacious room we stayed in, while in Italy(Venice, Florence, Rome), and the staff was fantastic!

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

And that's all really good to hear! We think you should come back sometime - there's lots more Florence to visit! :-) More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was nice and big, with original wood floor. We had a window with a small view of the river and a church tower. Each member of the staff were fun to encounter and we were given great recommendations for restaurants and even a salon. My husband and I both received wonderful haircuts. Location was ideal for all attractions... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Many of Florence's streets still have cobblestones which is old world and cute, but bad news for heavy suitcases. We understand! Glad you loved it overall. More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

We absolutely loved our time at the Hotel Alessandra! The room was beautiful. We stayed in the Baccio Suite which was perfect for us. We enjoyed the sitting room while planning each day's adventures, the bed was more comfortable than ours at home, and my husband loved painting on the terrace. The room was very quiet-- we didn't hear any... More 

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Well we really think the only solution is to stay longer next time! It was fabulous to meet you. More 

Pittsburgh, Pennsylvania
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here last year on a trip to Italy after finding the hotel on TripAdvisor. The rooms were very clean and spacious as far as italian hotels go. We loved the huge windows and and it was nice to sit on the windowsill each evening with a glass of wine. The owners were a mother and... More 

Was this review helpful? Yes 2
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Woohoo! Good news that you made a good choice and were happy with it. But we cannot accept a "complaint" about our stairs. No no no. These have to be the most discussed stairs in history - here on facebook, on G+, in travel blogs and forums. Can there be any traveller in world who doesn't know about our stairs?... More 

London
Top Contributor
57 reviews 57 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We found Hotel Alessandra after searching on the web. They had a Winter Break deal which was perfect for the time we wanted to stay and made the hotel really good value and the reviews on Trip Advisor were good. It was a very good choice and I'd recommend it if you want a well located, comfortable and clean hotel... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We think you painted a very authentic picture! And an incredibly detailed one too. We read carefully and have noted some points that might be useful for us to improve things, and some things that we do just great. Thanks so much - and maybe you will come back one day, More 

Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Super friendly and helpful people. The high ceilings mean the stairs from the street to the reception are long. And the lift had room for a suitcase or a person, not both, but everything is spotless, friendly and quiet. My room had a recently refurbished bathroom, was spacious and had everything you'd need for a safe comfortable home base while... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Thank you for saying that about our lift. Really! We tell people but they don't believe us. And as you know our fabulous stairs give you the perfect excuse for an extra (3 extra?) ice creams. The calories just fizzle up on the stairs on your way home to bed. We are not five star, but truly most of our... More 

Sydney
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

a comfortable, sweet hotel in the heart of florence, on a cobblestone laneway in the heart of it all. staff & management were very accomodating at our last minute stay request & we realise we were fortunate to get a room, given it's popularity on TA. we just wish we were as lucky with our hotel in rome..! similar location... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Oh those Romans! Still thinking about their empire - but things have changed! We are delighted you enjoyed your stay so much, and hope that it might be the first of many. More 

sydney
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i have been staying here for years now it is the best hotel. staff are amazing friendly professional helpful. the location is perfect close to the heart of things but in a quieter street. the rooms and utilities are wonderful and there are constant updates and improvements. every room is great. i think i have stayed in almost all the... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

This was truly a joy to read and we will be sharing it with our staff. Thanks you so much and we are already looking forward to your next visit! More 

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