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Hotel Alessandra

2.0 of 5 Borgo SS. Apostoli, 17, 50123 Florence, Italy
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Hotel Alessandra
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Hotel Alessandra
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1,338 reviews from our community

Traveler rating
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    358
    41
    9
    9
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275
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stow, Ohio
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at the Alessandra many times, and it seems that each visit is better than the last. We had a wonderful double with a large, renovated bathroom with beautiful tiles, bathtub, hair dryer, towel warmers. Andrea, his mother and the staff try to accommodate every wish. Bravo and Brava!

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Philadelphia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at the Hotel Alessandra several times in the past and always appreciated the comfort, service, and convenience, but our visit this time has left me with a vast debt of gratitude. An airline strike followed by a sudden, disabling attack of arthritis meant we had to change all our arrangements and then change them all over again. The... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had the opportunity to stay once again at Hotel Alessandra on a girlfriend trip in late Oct. The location is on a quiet street just one minute from the Ponte Vecchio and makes walking everywhere a breeze. Our room was clean and spacious and the staff couldn't have been more welcoming! Andrea made dinner arrangements as well as museum... More 

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AndreaGennarini, Manager at Hotel Alessandra, responded to this review

Thank you for taking the time to review our hotel and we are so pleased you liked everything and even learned to appreciate our stairs! We are glad you found our location perfect for viewing all of Florence and we hope to host you soon again. Ciao a presto! More 

Somers, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Great place to stay. Walking distance to all the sights. Very large room and spotless. The breakfast is extensive. The best part of the Alessandra is its staff! Helpful, personable and witty. Don't forget to check out the roof.

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Yes, yes, yes! We got an amazing location, we know that : -). Step out of the front door and step into Florence (with some stairs in between!!) But "location" is easy. What we are really really proud of of is our team. They are stars and truly enjoy what they do - even at the end of a long... More 

new york
Top Contributor
69 reviews 69 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 19, 2014

Had a great stay at this hotel. The location cannot be beat one block away from the Ponte Vecchio. The hotel was up to date and spotless. The room was large with a comfortable bed and the welcome we received from the owners and the staff couldn't have been better. A nice breakfast was included and the staff gave us... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

You know that an elevator is small when to get in you have to chose between taking your partner/friend or the suitcase but not both ;-) One of our guests got the top laughing helplessly and said our lift was the most intimate experience she had had in while! So pleased it all worked for you, and we will hold... More 

Thomaston, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2014

We stayed here for 3 nights in November. The room and bathroom were very large and comfortable, everything was spotless. The staff was friendly and helpful (for example, the wifi in our room wasn't working and they corrected the problem very promptly). Breakfast was delicious with a good variety. There are a lot of steps, but we weren't bothered by... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

It was absolutely our pleasure. If your experience was great then we are good! More 

Boise, Idaho
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 14, 2014

Super helpful and friendly staff, within walking distance to everything, comfortable room, quiet street below - the horse carriages use it so you hear the clip clop of the horses which we enjoyed. Breakfast had plenty of things to chose from. There are some steps to get to the lift which could be an issue for some. We would definitely... More 

Was this review helpful? Yes 2
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We defy anyone to get here and not have heard about our great free workout included in the price. Our steps and stairs! We talk about them everywhere, and you are right, they are not for everybody but they are for those interested in eating lots of great food and ice cream and still staying in shape :-) Fabulous that... More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2014

Super location, super staff, what else would anyone want. With just a few more dollars, we were upgraded to the Junior Suite which was extremely comfortable. The staff is super helpful and friendly. The location is great, everything is walkable. Had a wonderful stay. Thanks to Monty, Andre and their colleagues helping at the breakfast. Great job!

Was this review helpful? Yes 1
AndreaGennarini, Manager at Hotel Alessandra, responded to this review

Like you mentioned we are very proud of our location and of our family run business and our goal is to become your home away from home. Everyone needs a good breakfast in the morning and it would be our pleasure to host you again and we hope to see you soon! More 

Carlisle, Pennsylvania
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 10, 2014

I returned after 10 years to Hotel Alessandra this past week, Nov.2-9, 2014. I have stayed here many, many times over the past 20 years for professional (I am an art historian at Dickinson College) and personal trips. Do NOT be fooled by the 2-star rating. The Gennarini family, who own and operate the hotel, and their staff will treat... More 

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AndreaGennarini, Manager at Hotel Alessandra, responded to this review

10 years since we last saw you but welcome back! This review is a great read and we we hope our future guests will find it very useful! We may have a 2-star rating but we are happy that you see we are more than that! We truly appreciate it and we are glad that you have always come back... More 

atlanta
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 2, 2014

What a find! My sister and I selected this hotel based on the other TA reviews and its location. The location couldn't have been better - so close to the Ponte Vecchio, a quick walk to the Duomo, and not far at all to San Lorenzo. But better than the location was the staff. Everyone was so helpful and friendly.... More 

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Your comment about family really made us laugh! We are so pleased you had a good time here, and thanks for telling us about it. We hope you might come back one day. More 

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Additional Information about Hotel Alessandra

Address: Borgo SS. Apostoli, 17, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Alessandra 2*
Number of rooms: 25
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Hotel Style:
#18 Family Hotel in Florence
#21 Romantic Hotel in Florence
#84 Business Hotel in Florence

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