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All 460 Florence hotels

Hotel Alessandra

2.0 of 5 Hotel   |   Borgo SS. Apostoli, 17, 50123 Florence, Italy
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Ranked #23 of 460 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Mb1247 Melbourne, Australia
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1,300 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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English first
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We found this lovely hotel on the internet and what a find! The staff are absolutely delightful and they even saw to it that I had gluten free for breakfast. The rooms are clean, spacious and we were upgraded to a much larger suite for our second night which was literally a stone's throw away from the Ponte Vecchio. Apart... More

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

"A few steps" is very generous of you! But we are so pleased you loved it, and we cannot deny that both our team and location are brilliant! (Very immodest!). Thank you for choosing us - we are truly delighted that it all worked for you. More

Atlanta, Georgia, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is in a great location. Just one street over from the Arno and Ponte Vecchio and a couple of blocks from the large piazza (forget the name). So if location is important you won't be disappointed. The room itself was a bit of a disappointment. Although clean, it was a bit shabby. We had a quad and I... More

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

The first thing that springs to mind is what does a women's detention centre look like exactly? But we guess you have told us!! We are a two star hotel, not flash, not luxury, not super-duper! We have lots of space, a great team, an amazing location, and even a teeny tiny terrace with a sliver of river- we have... More

Campinas, SP
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very well located. For the location, the price is very good. We were upgraded upon arrival for a better room. It was huge, so if room size is a problem for you, this is a good hotel. For me it is not, but still, the views of the room we got were very nice. The room was... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

What can we say? We have no little experience of Hertz! Thanks so much for your comments - reading feedback is always useful and we appreciate the time invested. More

Nuneaton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in this family run hotel a few years ago and were delighted to make a recent return visit. The hotel was every bit as good as we had remembered but it was great to see how the owners were continually developing their facilities which now include a lounge and a sun terrace. Hotel Alessandra is ideally placed in... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Oooohh - we are not sure that our lift "whizzes" at all! But thank you for saying it anyway! And thank you too for noticing our improvements since your last stay - keeping a hotel in tip top shape and keeping up with clients' needs and expectations is a never-ending job. Many changes are more visibile, such as the sun-terrace... More

Chicago, Illinois
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Family of 4 Trip to Europe, kids 8 and 10, July visit. It's a shocker to walk the 4 flights up the stairs with luggage to check in, but what you get at the end of your trip is a fantastic place to stay. Staff is friendly and helpful. Rooms are big and with great amenities (we stayed in family... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

"It's a shocker" made us giggle! We talk about our stairs everywhere - on our facebook and G+ pages, here on tripadvisor, on our site. Our stairs must be the most mentioned stairs in the universe! We really don't want anyone to book with us who would find the stairs a big issue - the lazy are good, the "a... More

Spotsylvania, Virginia, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Our family of four thoroughly enjoyed our stay here. The location is perfect, lovely rooms, delicious breakfast in a quaint breakfast room. But best of all was Monti! We miss him already and are looking forward to someday seeing him again! We felt very at home here and fell in love with the hotel and this beautiful city. Florence captured... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

More Monti for everyone! Monti is truly valued team member, we are very very proud of our entire team and so pleased that you noticed. Thank you so much for choosing us! More

Winnipeg, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has an excellent location. You are a short walk from all the major sites (Uffizi, Ponte Vecchio, Palazzo Vecchio, Bargello etc). The rooms are very clean and comfortable. It offers a good breakfast each morning. What makes this hotel excellent though, at least in my opinion is the staff. They are all extremely friendly and helpful. Not only... More

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

:-) that was good to read, and we are especially proud when solo travellers feel comfortable, safe and looked after with us. Thank you. More

Avon Ct
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location is fabulous two blocks from ponte vecchio. Concierge most helpful encountered in Italy for special experiences. Rooms although functionally ok lack charm with dated equipment and plumbing including plastic shower curtains. Breakfast standard fare. Location and employees carry the day.

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

"Concierge most helpful encountered in Italy for special experiences" - we are going to take that and fly with it! (but yes, we heard the rest too!). Thank you for commenting and thank you for choosing us. More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 10, 2014

I booked this hotel based off of Trip Advisor reviews. We were staying at major hotels in Rome and Venice and wanted to try something a little more local in Florence. While all the comments on the steps are true. As long as you are prepared to walk up some stairs to get to the small elevator you won't have... More

Was this review helpful? Yes 2
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Yes Anna is indeed the owner (together with her son Andrea) and this hotel has totally been her life's passion. Times have changed enormously since Anna and her husband first took over the running of the hotel more years ago that she cares to remember! Monti is a valued member or staff and a stand-up comic and we are so... More

Middelburg, The Netherlands
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 9, 2014 via mobile

What to add to all the previous positive reviews? 1. Do not come by car into the city centre! I received a friendly warning by the hotel staff but I was too ignorant to follow this important advise. 2. Read some of the reviews and look at some of the pictures so you know what to expect! We were a... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Sir not true! As well travelled as you are, you can't possibly have tried every two star in the WORLD. We'll accept being just the best in Euope ;-) Thank you so much, we enjoyed reading this! More

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Additional Information about Hotel Alessandra

Address: Borgo SS. Apostoli, 17, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Alessandra 2*
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