We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Alessandra

2.0 of 5 Borgo SS. Apostoli, 17, 50123 Florence, Italy
Hotel website
Special Offer
Package Deal
#23 of 460 Hotels in Florence
1,302 Reviews 4.5 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Hotel Alessandra
Professional photos View all
Browse nearby
Hotel Alessandra
Write a Review

1,302 reviews from our community

Traveler rating
    893
    350
    41
    9
    9
See reviews for
270
603
124
16
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1302)
  • Mar-May only
    (341)
  • Jun-Aug only
    (419)
  • Sep-Nov only
    (372)
  • Dec-Feb only
    (170)
All months
Kettering
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked this hotel thanks to the Trip advisor reviews and the location. Had a lovely large room with views of the church tower and The Arno. The staff were so helpful and friendly, the location is perfect for every attraction in the City, the breakfast was fine too. Housekeeping was perfect everyday we returned to fresh everything and a clean... More

Was this review helpful? Yes
Oregon
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed a week at Hotel Alessandra and had a great experience. We had a large room that looked out at the Arno and the bell tower of the nearby church (never heard those bells ring, alas!) The room had everything we needed: large bed, night stands, desk with fridge, armoire with large safe, huge tiled bathroom. It was very... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

That was lovely to read - thank you so much. Hopefully you might make it back to Florence one day and we will see you again, and perhaps get those bells to chime for you! More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We found this lovely hotel on the internet and what a find! The staff are absolutely delightful and they even saw to it that I had gluten free for breakfast. The rooms are clean, spacious and we were upgraded to a much larger suite for our second night which was literally a stone's throw away from the Ponte Vecchio. Apart... More

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

"A few steps" is very generous of you! But we are so pleased you loved it, and we cannot deny that both our team and location are brilliant! (Very immodest!). Thank you for choosing us - we are truly delighted that it all worked for you. More

Atlanta, Georgia, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location. Just one street over from the Arno and Ponte Vecchio and a couple of blocks from the large piazza (forget the name). So if location is important you won't be disappointed. The room itself was a bit of a disappointment. Although clean, it was a bit shabby. We had a quad and I... More

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

The first thing that springs to mind is what does a women's detention centre look like exactly? But we guess you have told us!! We are a two star hotel, not flash, not luxury, not super-duper! We have lots of space, a great team, an amazing location, and even a teeny tiny terrace with a sliver of river- we have... More

Campinas, SP
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very well located. For the location, the price is very good. We were upgraded upon arrival for a better room. It was huge, so if room size is a problem for you, this is a good hotel. For me it is not, but still, the views of the room we got were very nice. The room was... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

What can we say? We have no little experience of Hertz! Thanks so much for your comments - reading feedback is always useful and we appreciate the time invested. More

Nuneaton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in this family run hotel a few years ago and were delighted to make a recent return visit. The hotel was every bit as good as we had remembered but it was great to see how the owners were continually developing their facilities which now include a lounge and a sun terrace. Hotel Alessandra is ideally placed in... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Oooohh - we are not sure that our lift "whizzes" at all! But thank you for saying it anyway! And thank you too for noticing our improvements since your last stay - keeping a hotel in tip top shape and keeping up with clients' needs and expectations is a never-ending job. Many changes are more visibile, such as the sun-terrace... More

Chicago, Illinois
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Family of 4 Trip to Europe, kids 8 and 10, July visit. It's a shocker to walk the 4 flights up the stairs with luggage to check in, but what you get at the end of your trip is a fantastic place to stay. Staff is friendly and helpful. Rooms are big and with great amenities (we stayed in family... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

"It's a shocker" made us giggle! We talk about our stairs everywhere - on our facebook and G+ pages, here on tripadvisor, on our site. Our stairs must be the most mentioned stairs in the universe! We really don't want anyone to book with us who would find the stairs a big issue - the lazy are good, the "a... More

Spotsylvania, Virginia, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Our family of four thoroughly enjoyed our stay here. The location is perfect, lovely rooms, delicious breakfast in a quaint breakfast room. But best of all was Monti! We miss him already and are looking forward to someday seeing him again! We felt very at home here and fell in love with the hotel and this beautiful city. Florence captured... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

More Monti for everyone! Monti is truly valued team member, we are very very proud of our entire team and so pleased that you noticed. Thank you so much for choosing us! More

Winnipeg, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel has an excellent location. You are a short walk from all the major sites (Uffizi, Ponte Vecchio, Palazzo Vecchio, Bargello etc). The rooms are very clean and comfortable. It offers a good breakfast each morning. What makes this hotel excellent though, at least in my opinion is the staff. They are all extremely friendly and helpful. Not only... More

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

:-) that was good to read, and we are especially proud when solo travellers feel comfortable, safe and looked after with us. Thank you. More

Avon Ct
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 16, 2014

Location is fabulous two blocks from ponte vecchio. Concierge most helpful encountered in Italy for special experiences. Rooms although functionally ok lack charm with dated equipment and plumbing including plastic shower curtains. Breakfast standard fare. Location and employees carry the day.

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

"Concierge most helpful encountered in Italy for special experiences" - we are going to take that and fly with it! (but yes, we heard the rest too!). Thank you for commenting and thank you for choosing us. More

Do you own or manage Hotel Alessandra?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Alessandra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Alessandra

Address: Borgo SS. Apostoli, 17, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Alessandra 2*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Travelocity, Tingo, Odigeo, Otel and Venere so you can book your Hotel Alessandra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

524 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (317)
Viewed
View from room (34)
Viewed
Room/suite (97)
Viewed
Bathroom (15)
Viewed
Hotel & grounds (46)
Viewed
Dining (18)
Viewed
Pool/beach area (2)
Viewed
Other (105)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (188)
Viewed
Double Room Ensuite (14)
Viewed
Double Superior Room with View of Arno river (15)
Viewed
Junior Suite (21)
Viewed
Quadruple Room (20)
Viewed
Restaurants and Bars (8)
Viewed
Single Room Ensuite (19)
Viewed
Single Room with External Private Bathroom (15)
Viewed
Suite with VIew of Arno river (30)
Viewed
The Hotel (27)
Viewed
Triple Room Ensuite (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (1)
Viewed
Dining (5)
Viewed
View from room (6)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (4)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay