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Hotel Alessandra

#21 of 460 Hotels in Florence
Certificate of Excellence
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Borgo SS. Apostoli, 17, 50123 Florence, Italy
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Hotel Alessandra
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Hotel Alessandra
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1,399 reviews from our community

Traveler rating
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    371
    43
    9
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284
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gilbert, Arizona, United States
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had the absolute pleasure of staying at Hotel Alessandra in Florence. I don't know of a better location for accessing all the Ponte Vecchio has to offer. A short walk takes you to shopping, dining and the heart of lovely Florence. The staff is very friendly, and treat you like family. There is even a telephone that you can... More 

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Sssshhhhh - keep it a secret otherwise everyone will want to come here :-) Thank you so much for taking the time to write here - we very much enjoyed reading this. More 

Hawaii
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the second time I have stayed here. The staff besides being friendly will go out of their way to assist you. My companion and I had a lovely room with a view of the river. The location is perfect in the heart of Florence. The price for the quality of the room is very reasonable. Will definately stay... More 

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

There is nothing more lovely that guests who come back again and again. We very much hope that it will not be too long before we see you again. More 

Avon, Connecticut
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great accommodations. The rooms are spacious and very comfortable. The staff is friendly and helpful with recommendations and meeting needs. Please note that if you travel in warmer months do not sleep with windows open because there are mosquitos. You will not regret staying at Hotel Alessandra!

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Mosquitoes like our city unfortunately, and yes in the summer can be a problem. But of course we provide various sparys and other mosquito repellents at the reception desk. We are so happy that you had good time with us at Hotel Alessandra. More 

Wells, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent two star hotel, full of character, friendly and efficient staff. Our room had a refurbished shower room and toilet which was fab,and all was spotlessly clean. Great location within easy walking distance to all the main attractions after a substantial buffet breakfast. A great hotel for a short break in Florence for the able bodied.

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

"Able bodied" is lovely - and perfectly correct :-) Thank you! More 

San Francisco, California
Top Contributor
154 reviews 154 reviews
68 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent value, helpful staff, and good location. However, you must be able to walk up and down a long flight of steps, since the elevator (lift) doesn't come down to the street level. From the hotel, it's about a 3 minute walk to the Uffizi Gallery, and about 12 minutes to the train station (Santa Maria Novella). The hotel is... More 

Was this review helpful? Yes 2
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We are delighted it worked for you! And perhaps we might look foward to meeting you again in the future. More 

SYDNEY
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Located on a great location on a quiet street, so easy to walk everywhere. Staff very helpful and friendly and nothing was a problem for them. Prices of the minibar are very very reasonable, water was €1. The room was large, and most importantly very clean. From the sheets, to floor to bathroom the room was very clean. Would recommend... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

That was good to read on this lovely sunny Monday morning in Florence! Thank you. More 

eastern nc
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Very close to all the "action" but nice and quiet. Free breakfast and super friendly staff. Tiny little terrace with tiny view of the Arno river. Tiny little lift, but perfectly serviceable. Room was huge and very comfortable--fast wifi.

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

"Tiny lift, tiny terrace and huge room" - that sums us up well! We are so glad you enjoyed your stay. More 

Kyoto Prefecture, Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in Hotel Alessandra for just one night about three years ago. The seafood salad didn't agree with me and I had severe stomachache. Andrea was very kind to allow me to stay in a better room despite no room change policy. Monti, a concierge, took care of me very well: made all the arrangements to catch the early... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

And we always look foward to seeing you again! Thank you. More 

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We could not have been happier with our stay. The room was beautiful, large, and clean, and the location was so convenient. We loved that we could walk to all of the major attractions, but the hotel itself was on a quiet street. It provided a nice break from the crowds. Most of all, we appreciated how helpful the staff... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Well that is so good to hear - and we will be passing on the message to all of our hard-working team! Thank you. More 

Portland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As our first stop in Italy, the family running this hotel could not have been more welcoming and accommodating. From providing a quiet, spacious, clean space, to helping find restaurants and suggesting foods for my restricted diet, it felt like being welcomed into a home. We loved Florence, and we loved having the Hotel Alessandra to come back to after... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Thank you for loving our city - nothing gives us more pleasure. And thank you too for choosing us - we very much hope to be able to welcome you back one day! More 

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