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Hotel Alessandra

2.0 of 5 Borgo SS. Apostoli, 17, 50123 Florence, Italy
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Hotel Alessandra
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Hotel Alessandra
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1,351 reviews from our community

Traveler rating
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    363
    41
    9
    9
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275
630
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Delta, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

At the last minute we decided to train to Florence over night and stayed here. The staff were very friendly and accommodating. The bathroom was large and newly renovated. Their breakfast room was being renovated so they were nice enough to arrange a time with us and brought it right to our room in the morning. Their mini bar at... More 

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We are so pleased you could drop by even a the last minute! Yes it's quiet time now, so we make the most of it with some intense cleaning and minor rennovations - thanks for understanding about the breakfast room! Perhaps we might see you again one day! More 

Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel Alessandra has an ideal location for touring Florence! Stayed for one night in late December and found the room comfortable and clean, and breakfast was superb, complete with personalized cappuccinos. The manager and staff were exceptionally helpful and friendly! They offered directions, a great restaurant recommendation, and assisted with storing our luggage after we checked out. Very pleased... More 

Was this review helpful? Yes 2
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Well that is lovely to hear on this rainy Florentine morning! Thanks so much and we are already looking forward to that return visit! More 

Pacific Northwest
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We're joining the other reviewers in saying how convenient this hotel is. We stayed two nights on our first trip to Florence and chose it because it looked like it would be easy to get to all of the sites without any trouble. It was totally true, including across the river to Pitti Palace and San Spirito neighborhood, as well... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Firstly, we are so so pleased that you enjoyed your stay here. Secondly, thank you for telling us in such detail about so many points. These reviews become a really important resource for us in better understanding how our hotel, the building, the services, the staff etc are perceived. So thank you for that - we really do appreciate it. More 

Antibes, France
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 3 nights at the hotel. The location is great and you have every monument at walking distance. Even the Piazzale Michelangelo from were you can see the whole city, is 15 minutes far on foot. All the staff was very nice and willing to make sure you had a nice stay. On our arrival we had a special... More 

Was this review helpful? Yes 2
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

We think that New Year's Eve in Florence is a little bit special. So glad that you feel that way too. It was our pleasure to have you here, and we hope to see you again one day. More 

Armidale, Australia
Top Contributor
66 reviews 66 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent four nights at Hotel Alessandra in September 2014 and it really was superb. From the moment we arrived until the moment we left everyone went out of their way to make sure we had the best time. Our room was large with a huge bed and a very comfortable ensuite. We had a view looking towards the Duomo... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

There is really nothing more than guests who choose to return and stay with us a second time. We really enjoyed reading this review, and remember you well. Thank you so much for choosing us. More 

Stow, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 25, 2014

We have stayed at the Alessandra many times, and it seems that each visit is better than the last. We had a wonderful double with a large, renovated bathroom with beautiful tiles, bathtub, hair dryer, towel warmers. Andrea, his mother and the staff try to accommodate every wish. Bravo and Brava!

Was this review helpful? Yes 2
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Grazie e grazie! Thank you so much for your kind words - we very much look foward to your next visit. More 

Philadelphia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 16, 2014

I've stayed at the Hotel Alessandra several times in the past and always appreciated the comfort, service, and convenience, but our visit this time has left me with a vast debt of gratitude. An airline strike followed by a sudden, disabling attack of arthritis meant we had to change all our arrangements and then change them all over again. The... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Things happen! It's part of life's rich pattern and when things go wrong that are really out of your control in a foreign land, it's not the greatest feeling in the world. So pleased we could help on this occasion! We very much look forward to seeing you again one day. More 

Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

I had the opportunity to stay once again at Hotel Alessandra on a girlfriend trip in late Oct. The location is on a quiet street just one minute from the Ponte Vecchio and makes walking everywhere a breeze. Our room was clean and spacious and the staff couldn't have been more welcoming! Andrea made dinner arrangements as well as museum... More 

Was this review helpful? Yes 1
AndreaGennarini, Manager at Hotel Alessandra, responded to this review

Thank you for taking the time to review our hotel and we are so pleased you liked everything and even learned to appreciate our stairs! We are glad you found our location perfect for viewing all of Florence and we hope to host you soon again. Ciao a presto! More 

Somers, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2014

Great place to stay. Walking distance to all the sights. Very large room and spotless. The breakfast is extensive. The best part of the Alessandra is its staff! Helpful, personable and witty. Don't forget to check out the roof.

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Yes, yes, yes! We got an amazing location, we know that : -). Step out of the front door and step into Florence (with some stairs in between!!) But "location" is easy. What we are really really proud of of is our team. They are stars and truly enjoy what they do - even at the end of a long... More 

new york
Top Contributor
69 reviews 69 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 19, 2014

Had a great stay at this hotel. The location cannot be beat one block away from the Ponte Vecchio. The hotel was up to date and spotless. The room was large with a comfortable bed and the welcome we received from the owners and the staff couldn't have been better. A nice breakfast was included and the staff gave us... More 

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

You know that an elevator is small when to get in you have to chose between taking your partner/friend or the suitcase but not both ;-) One of our guests got the top laughing helplessly and said our lift was the most intimate experience she had had in while! So pleased it all worked for you, and we will hold... More 

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Additional Information about Hotel Alessandra

Address: Borgo SS. Apostoli, 17, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Alessandra 2*
Number of rooms: 25
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Hotel Style:
#19 Family Hotel in Florence
#21 Romantic Hotel in Florence
#93 Business Hotel in Florence

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