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All 461 Florence hotels

Hotel Alessandra

2.0 of 5 Hotel   |   Borgo SS. Apostoli, 17, 50123 Florence, Italy
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96%
Ranked #22 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Jannick18 Nuneaton, United Kingdom
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1,297 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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Nuneaton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed in this family run hotel a few years ago and were delighted to make a recent return visit. The hotel was every bit as good as we had remembered but it was great to see how the owners were continually developing their facilities which now include a lounge and a sun terrace. Hotel Alessandra is ideally placed in... More

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Oooohh - we are not sure that our lift "whizzes" at all! But thank you for saying it anyway! And thank you too for noticing our improvements since your last stay - keeping a hotel in tip top shape and keeping up with clients' needs and expectations is a never-ending job. Many changes are more visibile, such as the sun-terrace... More

Chicago, Illinois
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Family of 4 Trip to Europe, kids 8 and 10, July visit. It's a shocker to walk the 4 flights up the stairs with luggage to check in, but what you get at the end of your trip is a fantastic place to stay. Staff is friendly and helpful. Rooms are big and with great amenities (we stayed in family... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

"It's a shocker" made us giggle! We talk about our stairs everywhere - on our facebook and G+ pages, here on tripadvisor, on our site. Our stairs must be the most mentioned stairs in the universe! We really don't want anyone to book with us who would find the stairs a big issue - the lazy are good, the "a... More

Spotsylvania, Virginia, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our family of four thoroughly enjoyed our stay here. The location is perfect, lovely rooms, delicious breakfast in a quaint breakfast room. But best of all was Monti! We miss him already and are looking forward to someday seeing him again! We felt very at home here and fell in love with the hotel and this beautiful city. Florence captured... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

More Monti for everyone! Monti is truly valued team member, we are very very proud of our entire team and so pleased that you noticed. Thank you so much for choosing us! More

Winnipeg, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel has an excellent location. You are a short walk from all the major sites (Uffizi, Ponte Vecchio, Palazzo Vecchio, Bargello etc). The rooms are very clean and comfortable. It offers a good breakfast each morning. What makes this hotel excellent though, at least in my opinion is the staff. They are all extremely friendly and helpful. Not only... More

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

:-) that was good to read, and we are especially proud when solo travellers feel comfortable, safe and looked after with us. Thank you. More

Avon Ct
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is fabulous two blocks from ponte vecchio. Concierge most helpful encountered in Italy for special experiences. Rooms although functionally ok lack charm with dated equipment and plumbing including plastic shower curtains. Breakfast standard fare. Location and employees carry the day.

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

"Concierge most helpful encountered in Italy for special experiences" - we are going to take that and fly with it! (but yes, we heard the rest too!). Thank you for commenting and thank you for choosing us. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel based off of Trip Advisor reviews. We were staying at major hotels in Rome and Venice and wanted to try something a little more local in Florence. While all the comments on the steps are true. As long as you are prepared to walk up some stairs to get to the small elevator you won't have... More

Was this review helpful? Yes 1
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Yes Anna is indeed the owner (together with her son Andrea) and this hotel has totally been her life's passion. Times have changed enormously since Anna and her husband first took over the running of the hotel more years ago that she cares to remember! Monti is a valued member or staff and a stand-up comic and we are so... More

Middelburg, The Netherlands
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

What to add to all the previous positive reviews? 1. Do not come by car into the city centre! I received a friendly warning by the hotel staff but I was too ignorant to follow this important advise. 2. Read some of the reviews and look at some of the pictures so you know what to expect! We were a... More

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AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Sir not true! As well travelled as you are, you can't possibly have tried every two star in the WORLD. We'll accept being just the best in Euope ;-) Thank you so much, we enjoyed reading this! More

heartland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We knew what to expect when we arrived at Hotel Alessandra! I was counting on those stairs being there so I could indulge, or over indulge in as much gelato as I wanted! The rooms were large and air conditioned! The new bathrooms were wonderful. Hotel Alessandra was located in a perfect spot! The staff was wonderful and Monte of... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

What a wonderful read! You love our stairs - we love you! More

Edmonds, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is walking distance from everything! The Ponte Vecchio, is just a couple blocks away and in the afternoon we would sit out on the hotel's terrace and take in the view of the Arno River. Our room was spacious and very clean. We really enjoyed the staff, very kind and helpful. We adored Monti, he has an amazing... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

:-) :-) :-) thank you! More

Miami Beach, Florida
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location of Hotel Alessandra is very convenient, as it puts you near all the major attractions in Florence. I wouldn't give this hotel 5 stars though because the value for the price I don't think is there (although the value is much better than you'd find in most of Florence). While the hotel is nice in many ways, the... More

Was this review helpful? Yes
AndreaGennarini, Owner at Hotel Alessandra, responded to this review

Hey, we here you! Did you remember we are a 2 star hotel ;-) More

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Additional Information about Hotel Alessandra

Address: Borgo SS. Apostoli, 17, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Alessandra 2*
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Amenities

Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style
#20 Family Hotel in Florence #24 Romantic Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
Our family run hotel is right in the heart of Florence old town - near to the Uffizi Gallery and Ponte Vecchio. Without doubt, Hotel Alessandra is one of the most centrally located hotels in Florence. In this privileged position, Hotel Alessandra offers a home away from home, with our friendly team and extensive knowledge of the local area. The hotel entrance is situated on the second floor of the building. You can reach the reception floor using the lift, small but working fine (in the 1400s buildings hadn't been designed with this in mind!) but please note that there are around 30 steps from the entrance on the street level to the departure of the lift. We very much look forward to seeing you! Andrea and Anna ... more   less 
Number of rooms
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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