My boyfriend and I stayed in this cheap (in a good way!) pensione for 3 nights while in Florence. Extremely close to the train and bus station yet still located on a charming side street (right next to a lovely restaurant), the staff at this budget B&B was incredibly friendly and helpful! The main guy (Mr. Ferretti???) booked our museum... more

I was in Florence for a few days. The rooms were very clean. The hotel was orderly. The staff (mainly Roberto and Sandra) were very helpful, friendly and good hosts. more

This lovely hotel is just a few minutes from the central train station (Santa Maria Novella) and very easy to find. Reception is manned 24 hours a day by the very friendly staff. I stayed in a single room with a shared bath (included a sink in the room). I never had to wait on the bathroom facilities, but the... more

This is a no frills budget hotel. Rooms are simple but clean. As others have warned, though, if there is ANY problem with your reservation the owners turn from their otherwise friendly and agreeable selves into barking dogs. We made a mistake in our hotel reservation and when we asked if we could pay them more to switch to a... more

a} Climbing 3 flights of narrow stairs with our luggage to get to our room is not our cup of tea. We are both in our seventies and nobody offered to help. b) Our towels were not changed after the first night. When we protested, the management argued that in Italy, one star hotels were only obligated to wash the... more

I stayed in one of the internet special rooms with my father for 3 nights. It was on the top floor and had a shared bathroom. The bathroom wasn't well designed, but it was adequate for us. Our room was sunny and the marble floor felt good on my feet after long days of walking. The breakfast was a standard... more

Would stay in this place just for the location alone. Our room was not that great as it was right off the breakfast area at the top of the stairs and so was very noisy in the morning. The internet connection was so slow that it was not worth attempting. Was a bit difficult to find and then once you... more

This was value for money in a great location. No frills though. Could see the dome of the Duomo from my room on top floor. Worth the stairs. more

I booked this Pensione from a 3rd party website and the only information I got upon confirmation was the address of the hotel. (double room shared bathroom) I didn't know the hotel lobby was on the 2nd floor. At first we had some difficulty getting to the hotel and finding the street b/c of the construction and once there my... more