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Hotel Restaurant La Scaletta

#56 of 459 Hotels in Florence
Certificate of Excellence
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Via Guicciardini 13, 50125 Florence, Italy
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Hotel Restaurant  La Scaletta
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Hotel Restaurant  La Scaletta
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735 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 4 nights while visiting Florence. So as all the other reviews say, there is a lot of stairs so think carefully if you have disabled members of your group or lots of baggage/pushchairs etc... Having said that the hotel has a friendly porter who else us. The room was modern and very clean. Towels were changed every... More 

Was this review helpful? Yes 1
Cambridge, Massachusetts
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We picked this hotel due to the good reviews on Tripadvisor and especially the comments suggesting it was good value for money. The actual experience was better than expected. Never having been to Florence before, we were unprepared for the almost Disneyland atmosphere of the touristy area around the Ponte Vecchio. It was a relief to be able to escape... More 

Was this review helpful? Yes 1
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. M., Thanks so much for your kind review we are glad that our Hotel respected the reviews of our guests and we are glad that you enjoyed it as well. Hope to have other occasion to welcome you in our Hotel we wish you All the best! More 

Chanhassen
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the La Scaletta based on the recommendation of a friend that stayed there and we are so glad we did! The location is fantastic, so close to the Ponte Veechio bridge and so many other attractions! Our room was HUGE! there were 3 of us so it was nice to have the extra space. The bathroom was... More 

Was this review helpful? Yes 2
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mrs. L., Thank you very much for your review! Customer satisfaction is our gol and we love hear kind words like that one that you wrote us. We are glad that you enjoyed all the particularities of our Hotel included the lift. We look forward to welcome you again in the future. All the Best! More 

Mainz, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Our room has been very nice. The staff is very friendly, especially in the breakfast room. The rooftop terrace is wonderful with a breathtaking view over Florence! The location is excellent for the Oltrano and Centro storico districts!

Was this review helpful? Yes
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr./Mrs. M., Thanks for your kind review, we are glad that you enjoyed your stay in our Hotel and we look forward to welcome you next time that you'll be in Florence! All the Best! More 

Phoenix, Arizona
Top Contributor
51 reviews 51 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I splurged a little in honor of our 30th anniversary and booked the Boboli Junior Suite (Room 48) for our 4 nights in Florence. The suite was very modern with a living room, bedroom and huge bathroom. The hotel surprised us with a anniversary dessert that was in our room upon arrival and a small bottle of... More 

Was this review helpful? Yes 1
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mrs. R., Thanks so much for your kind review, it has been a pleasure welcome you for such special occasion and we are glad that you enjoyed our small dessert to celebrate your anniversary. All the staff (Silvia, Sara, Cristina, Dania, Laura, Alessandra etc...) send you a big hug and they really look forward to welcome you next time... More 

Warrenpoint, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Although the lift is small and uncomfortable if you are carrying large luggage what really do you expect from a building several hundred years old. The hotel is perfectly located between Pitti Palace and Ponte Vecchio so for sightseeing you can't go wrong. The view from the rooftop is superb looking towards Pallazzo Vecchio and Santa Maria Del Fuori (Duomo)... More 

Was this review helpful? Yes 1
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. C., Thanks so much for your review, we are glad that you enjoyed your stay and we really look forward to welcome you in our Hotel. All the Best! More 

Buenos Aires, Argentina
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My girlfriend and I stayed at Hotel Restaurant La Scaletta in April 2015. The location is superb. Just two blocks from Ponte Vecchio, it doesn't get better than this in Florence. The service was very good and the staff very friendly. We didn't like the fact that towels are changed every other day (unless you pay extra). They said the... More 

Was this review helpful? Yes
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. A., Thank you very much for the nice review, we agree with you that our Hotel is full of stairs and lift is not as big for this reason it's possible to require a room with less stairs or on the same level of the reception at the moment of the reservation and we have a person that... More 

spanish point co clare
Contributor
20 reviews 20 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On arrival LaScalletta was a little disappointing despite the very friendly and efficient receptionist. The room on first glance seemed a little spartan, but we were soon comfortable ..... The rooms were spotlessly clean, the beds comfy and the bathrooms lovely , well lit and with good showers. We availed of the free breakfast the first morning, which we had... More 

Was this review helpful? Yes
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. A., Thank you very much for your nice review, it's always a pleasure realize our guests wishes and we really hope to welcome you again in the future. All the Best! More 

Stratford, CT
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the perfect location, between Ponte Vecchia and Piazza Pitti. Quieter than the "other side" of the bridge, and located amongst great restaurants/cafes. Safe! Staff are friendly and helpful. Rooms are clean and beautifully decorated. We traveled with our adult son to visit our daughter who was studying in Florence. The Family Room had 2 bedrooms (one queen, 2... More 

Was this review helpful? Yes 1
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. J., Thank you very much for your kind review, it has been a pleasure welcome you and your family in our Hotel, we totally agree with you about the 1st impression that people can have about Hotel but we are glad that it's only an impression. Look forward to welcome you again in the future we wish you... More 

manchester
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What a lovely place. The hotel looks a bit odd at first from outside but the bedrooms are lovely and well equipped. The only place we have visited this week away that has tea/coffee making facilities. The staff were very friendly and welcoming and helpful. The breakfast was more than enough with a great choice.The lift up to the reception... More 

Was this review helpful? Yes 1
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. J., Thanks so much for your review, we are glad that you enjoyed your stay and in particular staff and breakfast that we just improved. Hope to see you next time that you'll be in Florence. All the Best! More 

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