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All 461 Florence hotels

Hotel Restaurant La Scaletta

3.0 of 5 Hotel   |   Via Guicciardini 13, 50125 Florence, Italy
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Hotel Restaurant  La Scaletta
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87%
Ranked #64 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Laurenbirm
  • Reviews (581)
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581 people have reviewed this hotel

Traveler rating
    285
    217
    41
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    14
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139
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The location is perfect! It is just over the bridge and the room was huge we had two double beds and the rooms where spotless and really quiet. The staff where great and the roof top bar was amazing the views at night where lovely. We ate breakfast there and it was a steal in comparison to the breakfast prices... More

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Deerfield, Illinois
Senior Contributor
28 reviews 28 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

La Scaletta is a hidden gem in Florence. The location is perfect for all of the major attractions in Florence. The hotel service was excellent. The room was comfortable with plenty of space. The roof-top reference provided very good food with an excellent view of Florence. The only down-side is that there are 97 steps to the hotel lobby, but... More

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I will start with the negatives. The air conditioner is very loud to a point that my friend asked me to turn it off while we slept. The air conditioner is also non adjustable, only the temperature but for some reason it would not heat the room when I tried to put it to 25 to dry my clothes. The... More

Was this review helpful? Yes 1
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. S., Thanks for the review and for the time used to write it. It's such a pity that instead of advise the reception staff about the problems that you had during the stay you easily wrote them in your review. Everything can be explain and solved. Air conditioning system is totally new and the only "noise" that you... More

Milwaukee, Wisconsin, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location and awesome roof-top restaurant. Extremely helpful staff. Rooms were small but AC worked great and bathroom/shower was terrific especially for a big person like me. The small elevator was challenging as were the stairs but for us added to the charm. Did I mention the roof-top?

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Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. B., Thank you very much for the nice review and for the time used to write it. We're glad that you enjoyed your stay in our Hotel and that you loved our terraces. Look forward to welcome you next time. All the Best! More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fantastic location for exploring the old part of Florence, many of the best restaurants and boutique shops are on this side of the river! A great hotel with very friendly and helpful staff. The bedrooms are exceptionally clean and well equipped, very comfortable large beds, great showers and plenty of room. The breakfast is good and can be taken on... More

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Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mrs. D., Thanks so much for the kind review. it's really a pleasure hear your nice words. We're glad that everything has been great as you expected. See you next time. All the Best! More

Brighton and Hove, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I'm not going to tell you about the excellent service, fantastic location and beautiful room, and I'm definitely not going to mention the rooftop breakfast and dinner (book it!), just in case this hotel gets really popular and is full next time I want to stay. Highly recommended! One note of caution - there are lots of steps up to... More

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Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr.O., Thanks so much for your nice words! It has been a pleasure welcome you and we really look forward to welcome you again next time. Booking in advance directly with our website we'll give you the possibility to find a room and have a better rate and better deal. All the Best! More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Absolutely beautiful rooftop patio. Recommend heading to the top level for the best experience. Fabulous staff that was fun to chat with. Close to all major destinations. Head to Piazzale Michelangelo for the best view of the city. Only knock was that the internet was sporadic. Had to keep asking the staff to reset the router. Only issue because we... More

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Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. B., Thanks for the kind review, we are glad to inform you that we improve our WI-FI connection and now everything works well. We really hope to welcome you again in the future. All the Best! More

Sunderland, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel has a great setting right in the old city located between the Pitti Palace and the Ponte Vecchiao. The rooftop terrace offers great views over the Boboli Gardens and over the river to Il Duomo. It is within easy walking distance of all the main attractions, Il Duomo, Pitti Palace, Ponte Vecchio, Palazzo Vecchio, Uffizi Gallery, Gallery dell'accademia,... More

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Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. A., Thanks so much! Your review give an idea to all the people that are going to choose our Hotel about what they can expect. We are in a perfect location, in an historical building but with all renovated rooms and new bathrooms with an amazing view from our terraces. All the Staff send you a big hug... More

Norway
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

very friendly staff, very helpfull indeed. The restaurant was excellent. Food, wine and service was outstanding. The room was spacy and clean. Very good standard. Location excellent close to the city center. However the emergency exits were not guided well enough. The lack of signs in the rooms as well as hallways and stairs is terrible and dangerous. This could... More

Was this review helpful? Yes 1
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr./Mrs., Thanks for the kind review and for your suggestion about the emergency exit. We'll improve them and put a better light to indicate it. Hope to welcome you again in the future. All the Best! More

1 review
5 of 5 stars Reviewed 3 weeks ago

All communications with the staff were prompt and courteous. My family was meeting there from two different directions and times and they were very helpful and accommodating. Finding reception in the building was confusing at first since I wasn't expecting to find it on the third floor. The new sign (being installed the day we arrived) definitely helped directing us.... More

Was this review helpful? Yes
Fabrizio F, Responsabile relazioni con la clientela at Hotel Restaurant La Scaletta, responded to this review

Dear Mr. G., Thanks for the nice review. Customer satisfaction is our goal and hear your words is really a pleasure. See you next time =) All the Best! More

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Additional Information about Hotel Restaurant La Scaletta

Address: Via Guicciardini 13, 50125 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Restaurant La Scaletta 3*
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites
Hotel Style
#6 Spa Hotel in Florence #57 Family Hotel in Florence #60 Romantic Hotel in Florence #70 Business Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
a charming Hotel with character, where paying attention to your every need, and the desire to make you happy, is not just our work, but our very real pleasure. For us, clients are never just 'numbers', but real people who we want to feel special, because your satisfaction is the greatest gift we could receive. There are many reasons to travel, but that which makes every trip truly special are the emotions that it evokes, which become the souvenir that you carry forever in your heart, not just of the fantastic places you have visited, but also of the people, who in their own small way have contributed to making every moment perfect and unforgettable. ... more   less 
Number of rooms
14

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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