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Porta Faenza

#77 of 457 Hotels in Florence
Certificate of Excellence
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Via Faenza 77n, 50123 Florence, Italy
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10% off room rate
Porta Faenza
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Ranked #77 of 457 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Natasha W W Bristol, United Kingdom
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744 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was a bit worried when our group booked a four bed room-but it was so spacious and comfortable. The service was prompt and helpful, the breakfast really substantial-eggs, bacon, cheese, fruit, yoghourt, cereal etc. much more than a typical Continental. Set us up for the day. Everything was super clean and quiet. We went sight seeing all day, tired... More 

Was this review helpful? Yes 1
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Natasha W W, Thank you very much for your kind feedback, it is a pleasure for us to learn that you enjoyed your stay with us! Kind Regards Hotel Porta Faenza *** - Florence More 

Chichester, United Kingdom
Top Contributor
117 reviews 117 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for three nights during March. The hotel's location is perfect not only for its close proximity to the railway station (5 mins walk) but is also ideally situated to enjoy all the sights of Florence. There are plenty of good restaurants & cafes close by, in fact two or three in the same street. Our room (201) looked... More 

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HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear JVPG, We’re so happy to see that you enjoyed your stay with us! We hope to have you back as our welcome guest. Best Regards Hotel Porta Faenza *** - Florence More 

Southampton, United Kingdom
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Porta Faenza is just a 5 min walk from the railway station - the directions on the website tell you to walk left on exiting and then up to 'Adua Square' before turning right on 'Via Cennini' and then right again. 'Adua Square' isn't instantly recognisable - just turn right at Burger King and you're on the right road! We'd... More 

Was this review helpful? Yes 1
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear ExburyOx, Thank you for your contribution! We are at your disposal the next time you decide to stay in Florence! Kind Regards Hotel Porta Faenza *** - Florence More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in Porta Faenza for a night. The hotel is very close to the Florence train station and ideal for exploring the city. The staff is very friendly and welcoming. We loved the room, which had a very classy feel to it. Breakfast was very good and there was a good variety to choose from. The wi-fi connectivity was good.... More 

Was this review helpful? Yes 1
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear PrabhavArora, thank you for sharing your experience. We will be very happy to see you again at Hotel Porta Faenza! A warm greetings and thanks from our staff With Regards Hotel Prota Faenza *** - Florence More 

Ramsey, New Jersey
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 21, 2015

The room was fairly large and pleasant, the location excellent. You can walk everywhere from here yet it was out of the way enough to be quiet. The staff did not extend themselves but were polite. The bed was firm but more comfortable than I thought. The pillows are solid! Breakfast was very good. I have noticed that the Italians... More 

Was this review helpful? Yes 1
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Georgia T, Thank you so much for your review. Your comment and your feedback about our services is very important for us. We hope to welcome you again in our hotel in the future. Best Regards Hotel Porta Faenza *** - Florence More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 7, 2015

Great small hotel, everything you need, easy walk to the train station and to all the sites. Good room and b/fast. Tv has English CNN and a dvd player. Really don't believe you can find better for the price. Tip - holiday laundry blues - there's a great self launderette around the corner, right out of the hotel, then first... More 

Was this review helpful? Yes 6
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Graeme B, Thank you for your kind words. We are all very happy to know that you enjoyed your stay in our Hotel!! We really hope to see you again in Florence!! With Regards Hotel Porta Faenza *** - Florence More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 29, 2014

I open the room door and feel a bad smell from inside the room. Room number 106 have two shower booths and bad smell from the right side one. Probably the water drain pipe is dirty or back flow from the sewer. I don't want to stay here again.

Was this review helpful? Yes 1
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Brukerms, we are so sorry for this matter, unfortunately the sewer system in the city center of Florence is very old and when the weather changes can happen that there's smell from the water drain pipe, but it comes from outside, it's not due from the hotel. However, our staff is always at the disposal of our guests. If... More 

Cheltenham
Top Contributor
59 reviews 59 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed December 22, 2014

Stepping off the Via Faenza into the porch and then right into reception, the seven years since we last stayed here just dissolved. The greeting was as cheerfully friendly as ever and the room even better than before. It was large with somewhere to sit and spotlessly clean. The bathroom too was pristine. Although we looked onto the street it... More 

Was this review helpful? Yes 5
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Viaggiatoreinglese, Thank you so much for your kind review! We look forward to welcome you once again to our hotel! With Regards Hotel Porta Faenza *** - Florence More 

Park City, Utah
Top Contributor
272 reviews 272 reviews
40 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed December 18, 2014

Quite scaled-down hotel within walking distance of the train station--which was a plus as we were pretty tried from traveling. Truth in advertising, we were here 2 years ago in April but I can't imagine much has changed and I am just getting around to reviewing this trip. As other reviewers have noted, the rooms are unexpectedly large, certainly clean,... More 

Was this review helpful? Yes 1
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear sally b, Thank you so much for your review. Your comment and your feedback about our services is very important for us. We hope to welcome you again in our hotel in the future. Best Regards Hotel Porta Faenza *** - Florence More 

Perth, Australia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 1, 2014

This hotel is in a fantastic location, close walking distance to the train station and to the town centre. There are restaurants and cafes all along the walk to the town centre so there is no shortage of places to eat or drink! We stayed here for 2 nights, and with 3 of us sharing a room I thought it... More 

Was this review helpful? Yes 3
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Jess B, We’re so happy to see that you enjoyed your stay with us! We hope to have you back soon as our welcome guest. With regards Hotel Porta Faenza *** - Florence More 

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