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Porta Faenza

#78 of 459 Hotels in Florence
Certificate of Excellence
3.0 of 5
Hotel website
Via Faenza 77n, 50123 Florence, Italy
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10% off room rate
Porta Faenza
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Ranked #78 of 459 Hotels in Florence
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Mickekongo
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755 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed 4 nights at this hotel. Perfect location with walkingdistance to everything in the city. Clean rooms, very good breakfast and friendly staff. Close to nice and affordable restaurants. Close to the trainstation and easy to catch a train to Pisa or arrive with the shuttlebus from the airport. Good value for the money. Our only complain is the... More 

Was this review helpful? Yes 1
Nyala
Contributor
18 reviews 18 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in This hôtel for Easter holiday, it is centrally located , close to train station and a short walk to old town. The room was clean, comfortable bed. There are plenty restaurants around the hotel . Decent breakfast with a big surprise, American coffee in a country that know how to make right coffee . Price wise a... More 

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HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear lefils, thank you for sharing your experience. We will be very happy to see you again at Hotel Porta Faenza! For your next stay do not hesitate to contact us or visit our website to do not miss the best special offers. Kind Regards Hotel Porta Faenza *** - Florence More 

Sydney, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well located within walking distance of train station and major landmarks. Rooms are roomy and well appointed. Staff are friendly, breakfast is average. This was our second stay at Porta Faenza with my only negative comment that rooms near the lift are noisy as we experienced on this visit, also the bed & pillows were very hard which I don't... More 

Was this review helpful? Yes 2
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear mattierozO, Thank you so much for your review. Your comment and your feedback about our services is very important for us. We are happy to know that you have appreciated our amenities. we recently changed our mattresses and pillows, so we thank you so much for the suggestion. We hope to welcome you again in our hotel. With Regards... More 

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 21, 2015

I was a bit worried when our group booked a four bed room-but it was so spacious and comfortable. The service was prompt and helpful, the breakfast really substantial-eggs, bacon, cheese, fruit, yoghourt, cereal etc. much more than a typical Continental. Set us up for the day. Everything was super clean and quiet. We went sight seeing all day, tired... More 

Was this review helpful? Yes 3
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Natasha W W, Thank you very much for your kind feedback, it is a pleasure for us to learn that you enjoyed your stay with us! Kind Regards Hotel Porta Faenza *** - Florence More 

Chichester, United Kingdom
Top Contributor
118 reviews 118 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 16, 2015

Stayed here for three nights during March. The hotel's location is perfect not only for its close proximity to the railway station (5 mins walk) but is also ideally situated to enjoy all the sights of Florence. There are plenty of good restaurants & cafes close by, in fact two or three in the same street. Our room (201) looked... More 

Was this review helpful? Yes 2
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear JVPG, We’re so happy to see that you enjoyed your stay with us! We hope to have you back as our welcome guest. Best Regards Hotel Porta Faenza *** - Florence More 

Southampton, United Kingdom
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 8, 2015

Porta Faenza is just a 5 min walk from the railway station - the directions on the website tell you to walk left on exiting and then up to 'Adua Square' before turning right on 'Via Cennini' and then right again. 'Adua Square' isn't instantly recognisable - just turn right at Burger King and you're on the right road! We'd... More 

Was this review helpful? Yes 3
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear ExburyOx, Thank you for your contribution! We are at your disposal the next time you decide to stay in Florence! Kind Regards Hotel Porta Faenza *** - Florence More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 1, 2015

Stayed in Porta Faenza for a night. The hotel is very close to the Florence train station and ideal for exploring the city. The staff is very friendly and welcoming. We loved the room, which had a very classy feel to it. Breakfast was very good and there was a good variety to choose from. The wi-fi connectivity was good.... More 

Was this review helpful? Yes 1
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear PrabhavArora, thank you for sharing your experience. We will be very happy to see you again at Hotel Porta Faenza! A warm greetings and thanks from our staff With Regards Hotel Prota Faenza *** - Florence More 

Ramsey, New Jersey
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 21, 2015

The room was fairly large and pleasant, the location excellent. You can walk everywhere from here yet it was out of the way enough to be quiet. The staff did not extend themselves but were polite. The bed was firm but more comfortable than I thought. The pillows are solid! Breakfast was very good. I have noticed that the Italians... More 

Was this review helpful? Yes 1
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Georgia T, Thank you so much for your review. Your comment and your feedback about our services is very important for us. We hope to welcome you again in our hotel in the future. Best Regards Hotel Porta Faenza *** - Florence More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 7, 2015

Great small hotel, everything you need, easy walk to the train station and to all the sites. Good room and b/fast. Tv has English CNN and a dvd player. Really don't believe you can find better for the price. Tip - holiday laundry blues - there's a great self launderette around the corner, right out of the hotel, then first... More 

Was this review helpful? Yes 6
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Graeme B, Thank you for your kind words. We are all very happy to know that you enjoyed your stay in our Hotel!! We really hope to see you again in Florence!! With Regards Hotel Porta Faenza *** - Florence More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 29, 2014

I open the room door and feel a bad smell from inside the room. Room number 106 have two shower booths and bad smell from the right side one. Probably the water drain pipe is dirty or back flow from the sewer. I don't want to stay here again.

Was this review helpful? Yes 1
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Brukerms, we are so sorry for this matter, unfortunately the sewer system in the city center of Florence is very old and when the weather changes can happen that there's smell from the water drain pipe, but it comes from outside, it's not due from the hotel. However, our staff is always at the disposal of our guests. If... More 

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