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Porta Faenza

#80 of 463 Hotels in Florence
Certificate of Excellence
3.0 of 5
Hotel website
Via Faenza 77n, 50123 Florence, Italy
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10% off room rate
Porta Faenza
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Ranked #80 of 463 Hotels in Florence
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
Vincenzo E Belo Horizonte, MG
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796 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Belo Horizonte, MG
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

This is a very clean and spacious place and the rooms are pretty modern. The breakfast was not very good, but the location is great (walking distance to train station with your luggage) and they have a free storage locker for luggage which helps a lot. I would certainly stay here again, although I would eat breakfast out next time.

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HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Vincenzo E, Thank you for your contribution and for chosing our hotel for your stay in Florence! We are sorry to know that you didn't appreciated our breakfast, we have a buffet with milk, coffee, various types of juices, some types of cakees, different kind of fresh croissants, butter, jams, honey, chocolate, rusks,some kind of cookies, toasts, various types... More 

Midleton, Ireland
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night and we found it ok. Looking at other reviews our room was small on ground floor so I wouldn't say it was a wow for us. It centrally located and your only a walk away from the train and bus station. There are lots of cafes and restaurants around this hotel. You are in... More 

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HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Abina1, we thank you so much for your review! For the next time, we suggest you to reserve a classic or a superior room, those are more spacious than the double economy room. We really hope to see you again in Florence!! Kind Regards Hotel Porta Faenza *** - Florence More 

Scottsdale, Arizona
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at this hotel very much. The building, located within 5 minutes walking distance to the Santa Maria Novella station, is on a common but quiet street. Not only is it in close distance to the train station, but it's close to all the major attractions, too, very convenient. Hotel staff is very nice and we were... More 

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HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear anetawww, Thank you so much for your review. Your comment and your feedback about our services is very important for us. We are happy to know that you enjoyed your stay with us! With Regards Hotel Porta Faenza *** - Florence More 

Edinburgh, United Kingdom
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a fabulous room at this Hotel. We received a warm and helpful welcome on arrival. As indicated we were very pleased with the quality of the room. Breakfast was execelent and everything about the Hotel was very good, The location is perfect, quiet but near the shops and the sites. Very close to the train station. Overall an... More 

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HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Ian C, thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!! We really hope to see you again in Florence!! Kind Regards Hotel Porta Faenza *** - Florence More 

Indiana
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

We had just one night in Florence and LOVED our stay at Porta Faenza. The room was beautiful with high ceilings, air conditioning, lovely decor and very clean. The bed was large and the bathroom was nice size. There was a complimentary breakfast which was delicious and offered a variety of traditional European breakfast foods as well as eggs and... More 

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HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Stephanie R, thank you very much for your kind feedback, it's a pleasure for us to know that you enjoyed your stay with us!! We hope to welcome you again in the future! Best Regards Hotel Porta Faenza *** - Florence More 

Melbourne, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The bedroom is one of the biggest you'll find in Italy! Bed was quite hard and uncomfortable however the spacious room made up for it. Bathroom was very large - had a small shower but also a bath with a hand held shower. Aircon worked great for the hot days. The room had a mini fridge which allowed us to... More 

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HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Jayden1292, Thank you for your contribution and for choosing our hotel for your stay! We inform you that the laundry service withdraw clothes in the morning and delivery it in the afternoon, 10.00 € is the basic cost for a bag provided by the hotel in the room but this does not have to overflowing or they will charge... More 

United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Porta Faenza is a small charming hotel within a 10-minute walk of Saint Maria Novella train station. It’s also close to multiple nice restaurants and shops as well as leather market, Duomo, Uffizi gallery, and Palazzo Vecchio. There is also a small wine store next door that sells liquor, water, and snacks. Our room was spacious and clean. The... More 

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HotelPortaFaenza, Front Office Manager at Porta Faenza, responded to this review

Dear Inder973, thank you for sharing your experience. We will be very happy to see you again at Hotel Porta Faenza! A warm greetings and thanks from our staff Best Regards Hotel Porta Faenza *** - Florence More 

Manchester, UK
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Porta Faenza is in a great location about a 5 minute walk from the main train station. The street had plenty of shops, restaurants and was just round the corner from a market. To get to the main sights, it was an easy 10 minute walk. Florence is a great city with a good vibe and plenty of sightseeing.... More 

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HotelPortaFaenza, Front Office Manager at Porta Faenza, responded to this review

Dear Manchester_UKDawn, Thank you for your contribution! We are at your disposal the next time you decide to stay in Florence! Kind Regards Hotel Porta Faenza *** - Florence More 

London, United Kingdom
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel for two nights as part of our Italian tour. Although I have to admit that I was not impressed with the room allocated to us, I cannot fault the level of customer service received. Once I expressed my dissatisfaction to the staff, Beatrice and John turned their attention to me and my partner. They arranged for... More 

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HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Chico287, thank you so much for your kind review, it help us to improve our service for a better customer satisfaction, which is the aim of our daily work. We really hope to see you again in Florence. A special thanks from our staff! Best Regards Hotel Porta Faenza *** - Florence More 

Danville,ca
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Porta Faenza is a small hotel within a 10 minute walk of the train station, which in a lot of European cities could spell trouble, but in Florence, it means that you'll find a charming hotel within walking distance of all the major tourist attractions on a quiet street that's surrounded by nice restaurants and shops. Our room was... More 

Was this review helpful? Yes
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Don H, Thank you so much for your review. Your comment and your feedback about our services is very important for us. A special thank you is sent by the staff! Kind Regards Hotel Porta Faenza *** - Florence More 

Hotel Review Summarization

What travelers say

  • Train station(26)
  • Front desk staff(5)
  • Friendly and helpful(4)
  • Few blocks(3)
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The Hotel (29)
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Triple Room (33)

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Staying in San Lorenzo

Neighborhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
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