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Porta Faenza

3.0 of 5 Via Faenza 77n, 50123 Florence, Italy
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Certificate of Excellence 2014
Porta Faenza
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736 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ramsey, New Jersey
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars NEW

The room was fairly large and pleasant, the location excellent. You can walk everywhere from here yet it was out of the way enough to be quiet. The staff did not extend themselves but were polite. The bed was firm but more comfortable than I thought. The pillows are solid! Breakfast was very good. I have noticed that the Italians... More 

Was this review helpful? Yes
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Georgia T, Thank you so much for your review. Your comment and your feedback about our services is very important for us. We hope to welcome you again in our hotel in the future. Best Regards Hotel Porta Faenza *** - Florence More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 7, 2015

Great small hotel, everything you need, easy walk to the train station and to all the sites. Good room and b/fast. Tv has English CNN and a dvd player. Really don't believe you can find better for the price. Tip - holiday laundry blues - there's a great self launderette around the corner, right out of the hotel, then first... More 

Was this review helpful? Yes 6
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Graeme B, Thank you for your kind words. We are all very happy to know that you enjoyed your stay in our Hotel!! We really hope to see you again in Florence!! With Regards Hotel Porta Faenza *** - Florence More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 29, 2014 via mobile

I open the room door and feel a bad smell from inside the room. Room number 106 have two shower booths and bad smell from the right side one. Probably the water drain pipe is dirty or back flow from the sewer. I don't want to stay here again.

Was this review helpful? Yes 1
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Brukerms, we are so sorry for this matter, unfortunately the sewer system in the city center of Florence is very old and when the weather changes can happen that there's smell from the water drain pipe, but it comes from outside, it's not due from the hotel. However, our staff is always at the disposal of our guests. If... More 

Cheltenham
Top Contributor
57 reviews 57 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed December 22, 2014

Stepping off the Via Faenza into the porch and then right into reception, the seven years since we last stayed here just dissolved. The greeting was as cheerfully friendly as ever and the room even better than before. It was large with somewhere to sit and spotlessly clean. The bathroom too was pristine. Although we looked onto the street it... More 

Was this review helpful? Yes 5
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Viaggiatoreinglese, Thank you so much for your kind review! We look forward to welcome you once again to our hotel! With Regards Hotel Porta Faenza *** - Florence More 

Park City, Utah
Top Contributor
251 reviews 251 reviews
33 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed December 18, 2014

Quite scaled-down hotel within walking distance of the train station--which was a plus as we were pretty tried from traveling. Truth in advertising, we were here 2 years ago in April but I can't imagine much has changed and I am just getting around to reviewing this trip. As other reviewers have noted, the rooms are unexpectedly large, certainly clean,... More 

Was this review helpful? Yes 1
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear sally b, Thank you so much for your review. Your comment and your feedback about our services is very important for us. We hope to welcome you again in our hotel in the future. Best Regards Hotel Porta Faenza *** - Florence More 

Perth, Australia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 1, 2014

This hotel is in a fantastic location, close walking distance to the train station and to the town centre. There are restaurants and cafes all along the walk to the town centre so there is no shortage of places to eat or drink! We stayed here for 2 nights, and with 3 of us sharing a room I thought it... More 

Was this review helpful? Yes 3
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Jess B, We’re so happy to see that you enjoyed your stay with us! We hope to have you back soon as our welcome guest. With regards Hotel Porta Faenza *** - Florence More 

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2014

I definitely would stay in Porta Faenza again: the rooms are spacious and clean, the staff is friendly and helpful, and the breakfast is good. Another plus of this hotel is that not only is close to the main major historic monuments, but it is two blocks of the Santa Maria Novella Train Station!

Was this review helpful? Yes 1
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Javier012013, thank you for your kind words. We are very happy to know that you enjoyed your stay in our Hotel! We really hope to see you again in Florence! With Regards Hotel Porta Faenza *** - Florence More 

Senior Contributor
31 reviews 31 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 6, 2014

When my son (who joined me in Florence for a week) and I decided on this hotel I didn't realize it was about two doors down from the hotel I stayed in 4 years ago, so that was a pleasant surprise to have that feeling of familiarity. This was a step or two up from the other hotel since I... More 

Was this review helpful? Yes
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear 12gotoperu, Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!! We really hope to see you again in Florence!! Best Regards Hotel Porta Faenza *** - Florence More 

Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 3, 2014

Just a wonderful place to stop, in the old part of Florence and along cobbled streets with lots happening. Breakfast was superb, catering for all cultures with Bacon and eggs, sweet pastries , fruits , cereals , juices, cold meats and lovely breads, the best thing about breakfast was the lovely smile and greeting we always received from Franca who... More 

Was this review helpful? Yes 2
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear Susanmaski, Thank you so much for your review. Your feedback about our services is very important for us. Your reviews help us to improve our services for a better customer satisfaction, which is the aim of our daily work. A special thank you is sent by the staff! Best Regards Hotel Porta Faenza *** - Florence More 

Arlington, Virginia
Top Contributor
130 reviews 130 reviews
23 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed October 26, 2014

We stayed 6 nights here, and I have no complaints to make at all. The hotel was affordable, clean, comfortable and an easy walk from the train station, and just a slightly longer walk to the Duomo / center of town. My mom was with me on this part of the trip, and she'd stayed in another hotel in the... More 

Was this review helpful? Yes 2
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this review

Dear cbudny, we are writing you to thank you for choosing our hotel for your stay in Florence. We were very happy to accommodate you and it was a pleasure to make your acquaintance. We are happy to know that everything went on according to your expectations and that the services we offered have been to your liking. For your... More 

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Additional Information about Porta Faenza

Address: Via Faenza 77n, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Porta Faenza 3*
Number of rooms: 24
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Also Known As:
Porta Faenza Florence
Porta Faenza Hotel Florence
Hotel Style:
#77 Romantic Hotel in Florence
#85 Family Hotel in Florence
#87 Business Hotel in Florence

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