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Palazzo Ricasoli Residence

Via Delle Mantellate 2, 50129 Florence, Italy
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Palazzo Ricasoli Residence
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Palazzo Ricasoli Residence
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390 reviews from our community

Traveler rating
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    91
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newington, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My wife and I travelled to Italy with her sister-in-law. We had a suite with 2 bedrooms, 1 1/2 baths, a sitting room with a kitchenette. The hotel is beautiful - was originally a 16th century palace. The buffet breakfast, which was included was delicious. They offered cereals, fruits, meats, pastries, eggs, bacon, juices, coffee, tea and more. You could... More 

Was this review helpful? Yes 1
Mandurah, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and my partner had a short stay of only 2 nights. We were impressed by the spacious room and bathroom and found that the breakfast they provided was the best we had had on our Europe trip to date. We also loved its location - was a quiet area and only took around 15mins to get into the center... More 

Was this review helpful? Yes
Alessandra G, Guest Relations Manager at Palazzo Ricasoli Residence, responded to this review

Dear Tashworth Thank you for such a positive review of your recent stay. It was a pleasure to read you enjoyed your stay with us and were able to benefit from our central location, as you said just 15 mins away from the historical centre. hank you for your kind words regarding our breakfast, we focus a lot on it... More 

Wolverhampton, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are a 40something married couple away for a well deserved break from work and our young 'uns... We booked our accommodation well in advance and paid a premium rate with no discounts or offers. On arrival, reception is difficult to find but once there, although the receptionist was friendly, she was entirely distracted and we were not important enough... More 

Was this review helpful? Yes 1
Alessandra G, Guest Relations Manager at Palazzo Ricasoli Residence, responded to this review

Dear Becky, Thank you for taking the time to share your thoughts with us. We are sorry that our rooms did not fulfill your full expectations. The hotel was originally a monastery, we did a lot of renovation work and we struggle to preserve the beauty of the frescos, and the works of arts. The hotel offer also a strategic... More 

Tønsberg, Vestfold, Norway
Top Contributor
107 reviews 107 reviews
48 hotel reviews
110 helpful votes 110 helpful votes
2 of 5 stars Reviewed March 17, 2015

I booked this hotel attending to a course because it was recommended by the course committee. It says it is 4 stars, but it is in my opinion 2+ or 3, 2 in Asian standards. Nothing really bad, but I expected much more for the price. The bed is comfortable and it is well cleaned. The AC is noisy but... More 

Was this review helpful? Yes 2
Lagos, Portugal
Top Contributor
69 reviews 69 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 16, 2015

We arrived in Florence as a group and were accommodated in the Annexe behind the Hotel and accessible by a covered walkway. All amenities were fairly dated but worked, except there was a sink and cooker arrangement concealed behind doors at the side of the wardrobe, which was currently surplus to requirements. The towels and linen were first class, but... More 

Was this review helpful? Yes 1
Alessandra G, Guest Relations Manager at Palazzo Ricasoli Residence, responded to this review

dear Paulo 69, Thank you for the great review you wrote about us The location of the hotel is ideal for leisure travelers, many of Florence‘s iconic sights and the shopping area are reachable within walking distance The palace was originally a monastery of the XVI century with ancient frescos and paintings. After a long work of restoration, to preserve... More 

Brooklyn, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 10, 2015

This is a beautiful, charming hotel. Close to the Uffizzi and Academia. but the grounds and public rooms of this hotel is like staying in a museum. A Wonderful breakfast in the morning with a competent and efficient staff. Everyone in this hotel was very helpful and pleasant. We can't say enough nice things about them. During our stay, the... More 

Was this review helpful? Yes 3
Alessandra G, Guest Relations Manager at Palazzo Ricasoli Residence, responded to this review

Dear Florence, it has been a great pleasure hosting you during your warm stay in Florence . We must admit our excitement when reading all of your superlatives you had to share regarding the property- from the beauty of our works of arts, to the excellent breakfast , to the wonderful service of our staff. We all look forward to... More 

Wrentham, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2015

My first experience here was in May 2010 with a group tour that my husband and, I were on. Since that first time here this is where we stay in Florence. I have stayed with my husband and, also when I go on a girls trip. I have stayed here many times, recently in October 2014 and, an upcoming stay... More 

Was this review helpful? Yes 3
Alessandra G, Guest Relations Manager at Palazzo Ricasoli Residence, responded to this review

Dear Linda C On behalf of our staff thank you very much for what you wrote. We work hard to make visitors feel at home and to guarantee their contentment To ensure your satisfaction by honoring yours requests it is one of our duty that we carry out with genuine pleasure, have you back a second time is our main... More 

MA
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 22, 2015

We stayed here as part of a tour group. We were quite surprised by the spaciousness of the rooms and it had a very modern/clean lines feel to it. Decor didn't flow from lobby to rooms, to bar area. Rooms are within three separate buildings. Our room had a kitchenette, small table to eat and three leather chairs. Bedrooms were... More 

Was this review helpful? Yes 1
Alessandra G, Guest Relations Manager at Palazzo Ricasoli Residence, responded to this review

Dear Bmts thank you for posting such a detailed review of your stay , we will take great care of your comments. We are very pleased to know that you were satisfied with your room accommodation, its design and level of cleanliness. These aspects you have mentioned along with the courtesy of our staff and good quality of our breakfast,... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 27, 2015

Stayed here with a group of 30. Stay was great, rooms are clean and comfy, the food (breakfast and dinners) were delicious. Hotel offers free wifi. Staff are kind and a pleasure to deal with. There is no hotel 'info' sheet or booklet in the room so you have to ask reception for all information. Only downside was that the... More 

Was this review helpful? Yes 4
Alessandra G, Guest Relations Manager at Palazzo Ricasoli Residence, responded to this review

Dear Mon M On behalf of our team, I thank you for taking the time to leave your feedback on Tripadvisor.com Your constructive point of view is an amazing tool for us to continue achieving excellence We are glad to hear that you have enjoyed various aspects of your stay and we are proud that we have helped to make... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 25, 2015 via mobile

It is far from the historic center, considering Florence is a walkable city. We had to pay 10 euros to use the kitchen at our room, but the staff never cleaned our plates. The room was big but the floor was dirty (no carpet). We wanted to have dinner and the waiter was rude and didn't want to serve us... More 

Was this review helpful? Yes 3
Alessandra G, Guest Relations Manager at Palazzo Ricasoli Residence, responded to this review

Dear Traveler, Thank you for your review. Your comments are important, they help us to improve the services we provide. As a matter of fact ,our hotel is perfectly located in the city center just 10/15minutes away from the main attractions, including The Cathedral , the Accademy, pizza S.Marco and S.Lorenzo. We are glad that you have appreciated the size... More 

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