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Hotel Sempione

3.0 of 5 Via Nazionale 15, 50123 Florence, Italy
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Hotel Sempione
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100 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Last June I booked a reservation thru the hotel's website to stay one night in October. When plans changed, I e-mailed the hotel in July to say that my plans had changed and I needed to cancel the reservation. I received quick response from Sarah at Hotel Sempione that said "regarding your request to cancel your reservation, please see your... More

Was this review helpful? Yes 1
mikeit, Proprietario at Hotel Sempione, responded to this review

Dear Richard H, we are very sad to read you review and both Sarah and I are really willing to explain our point of view. When you book on our website's booking on line system you receive a confirmation e-mail that clearly explains how and when a guest can cancel the reservation, and furthermore, to make it even easier and... More

Como, Italy
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

To be honest the location is about 10 to 20 minutes from the center by walk but there are so many great restaurants around there and it is very close to the train station. The breakfast is great, wifi is great, it s clean and comfortable. And the reception is very nice

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Eastman, QC
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Very close to train station and major Florence attractions, we could walk everywhere! Rooms and bathrooms are very small, but clean, and beds are really comfortable. Service was very nice, all employees were very helpful. Very good breakfast, with a nice choice. Plenty of restaurants in the same street. This hotel is a very nice place to stay in Florence!

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Walt Disney World, Florida
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 20, 2014

This was by far the best hotel we stayed at in Italy for comfort and convenience in great location to all the sights, as well as the train station (2 blocks). The front desk personnel were very professional, friendly and helpful (special thanks to Sara). And the lady in the breakfast room was very friendly and helpful. The rooms were... More

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Market Weighton
15 reviews 15 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 11, 2014

Hotel Sempione is located on via Nazionale, only a few minutes walk (5 at the most) from the SMN train station in Florence. We stayed there for three nights in September, and I absolutely loved it. It's location is just fantastic and it's surrounded by local shops, restaurants and is only a ten minute walk from the centre of Florence.... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 6, 2014

We stayed for 4 nights and it was wonderful. The hotel itself was very conveniently located, very close to train station and great eateries. I was shocked to read another contributor state that the staff were un helpful, I found the complete opposite, everyone went out of their way to help or give advice. The hotel also had a lovely... More

Was this review helpful? Yes 1
Powhatan, Virginia
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 4, 2014

Hotel Sempione is in a great location in Florence, just a few minutes walk to the train station, and to many attractions in the city. The reception staff went out of their way to be helpful. The room was spacious by European standards. The bathroom was very clean and big enough for two people to be in there at the... More

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Top Contributor
65 reviews 65 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 21, 2014

Stayed here for 3 nights during our trip to Italy. We had a pleasant experience for what we paid and expected. The hotel was very easy to find, located about 5 minutes from SMN train station. Staff were very friendly and helpful. Room was as expected, reasonable size and wifi and safe worked well (that's the important stuff). Breakfast was... More

Was this review helpful? Yes 1
19 reviews 19 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed September 19, 2014

At first glance, Hotel Sempione looks as if it is the answer to everything you are looking for in Florence. This is completely wrong. I 100% agree with other reviews that the pictures make the rooms and lobby look nicer than they actually are. The staff, besides Sarah, who was extremely helpful and pleasant is absolutely horrible. A middle aged... More

Was this review helpful? Yes 2
mikeit, Direttore at Hotel Sempione, responded to this review

Dear Christina A, First of all we would like to thank you for sharing your experience with us and this community since any comment is a great help to improve. You wrote about your experience with our staff, we are quite sure your evaluation was conditioned by the fact that your luggage got lost in Barcelona. In fact, you cannot... More

Sydney, Australia
Top Contributor
51 reviews 51 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 14, 2014

As the title says, I was slightly disappointed with this hotel. The pics on the website are deceptive. Perhaps we were given one of the worst rooms? Our room was a lot smaller than we were expecting (compared with the website pics). The bathroom door was slightly too large at the bottom and therefore we had to really push it... More

Was this review helpful? Yes 1
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Additional Information about Hotel Sempione

Address: Via Nazionale 15, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sempione 3*
Number of rooms: 1
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Also Known As:
Sempione Hotel Florence

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